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Appriver

By OpenText

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Appriver Reviews & Product Details

Appriver Product Details
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Appriver Reviews (17)

Reviews

Appriver Reviews (17)

3.8
17 reviews

Pros & Cons

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James G.
JG
Network Operations Technician
Small-Business (50 or fewer emp.)
"Great support, Great product"
What do you like best about Appriver?

Appriver was so easy to implement, the support is really good. The alerting system is great. I use the product maybe every other day and never had any huge headaches with it. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

They recently made a huge change to the UI but once I got used to it, it was fine. Review collected by and hosted on G2.com.

Tripp B.
TB
Director of Communications and Technology
Small-Business (50 or fewer emp.)
"Great product providing great protection"
Describe the project or task Appriver helped with:

AppRiver does a great job of blocking spam from ever hitting our mail server. It currently blocks about 84% of the messages that we receive, as they are junk. Review collected by and hosted on G2.com.

What do you like best about Appriver?

The friendly interface and the automatic reports sent to users are both wonderful. Review collected by and hosted on G2.com.

Robert Z.
RZ
General Manager
Mid-Market (51-1000 emp.)
"Good service but very manual"
What do you like best about Appriver?

Catches most spam email! For us, that's hundreds of emails per day! It quarantines them but you have to go check the quarantine and release actual emails from legit senders! Review collected by and hosted on G2.com.

What do you dislike about Appriver?

The need to manually check 100's of emails per day to find the few legit ones that needed to make it through to a user! It is a time consuming process you have to do daily! Review collected by and hosted on G2.com.

AT
IT Consultant
Small-Business (50 or fewer emp.)
"Phisihing email control software"
What do you like best about Appriver?

Appriver has been a "god-sent" to help us manage the shear number of phishing emails and junk mail that comes through our organizations. They allow users to whitelist any good emails they might want to release. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

AppRiver at times can be hard to setup in order to allow the mail to flow via MX records and such. After we moved to AppRiver, our emails started to get flagged as unknown via other companies security solutions. Review collected by and hosted on G2.com.

JN
IT
Mid-Market (51-1000 emp.)
"Maybe the spam filtering worked well at one time but not anymore"
What do you like best about Appriver?

Absolutely nothing; there was nothing about the spam filtering I found to be remotely likable. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

I didn't set it up all I know is it failed to filter out even the most basic of malicious messages even with the "paranoia settings" at max. Pretty much everything about it, from the interface to the quality of "protection," this product sucks! There is nothing more I can really say about it. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Poor Customer Service"
What do you like best about Appriver?

So far, there isn't anything that I like at all Review collected by and hosted on G2.com.

What do you dislike about Appriver?

The customer service is horrible. Not to mention the engineer trying to help you set up. No phone call, just emails with instructions for an IT person expecting you to understand them. Called and got such a bad connection and ask them to call back, but no call back. Review collected by and hosted on G2.com.

RH
Mid-Market (51-1000 emp.)
"A must for Cloud-based Spam/Phishing security"
What do you like best about Appriver?

Control and Support ease of use is the my favorite part.. No one wants to spend a lot of time attempting to setup or maintain compliance, this is a one shot unit- Sign up, point your MX records- and the defaults are pretty darn good- enhance it more with personal weights on filtering with malware, spam, phishing and it's even better. I have to hardly get on to make adjustments Review collected by and hosted on G2.com.

What do you dislike about Appriver?

Hit or Miss, sometimes a little spam comes through- I wish Appriver had one some sort of end-user training tutorial packaged within, to send a fake phish, and send them to the link for compliance training, others have started to do this. Review collected by and hosted on G2.com.

SD
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to navigate"
What do you like best about Appriver?

I love that the interface is pretty easy to navigate, and the appearance is nice. I have always found the customer service team to be very helpful and prompt. The email continuity feature has been a life saver when our in house mail server has any issues. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

I would really like if the quarantine was easier to search and manage. I also would like to be able to preview emails before releasing them, almost like a test bench environment like barracuda has. Review collected by and hosted on G2.com.

JS
Small-Business (50 or fewer emp.)
"AppRiver Review"
What do you like best about Appriver?

The customer service is the best; there is no automated attendant on the calls. The products are also excellent, and the associates know its business backwards and forwards. The associates always seem to be pleased you are calling – they are ready and willing to help. You cannot call Microsoft anymore, but you can always reach AppRiver. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

I do not have any particular dislikes. I have found that my expectations have been exceeded. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market (51-1000 emp.)
"Appriver SPAM Filter"
What do you like best about Appriver?

Has a very good user interface. A good middle of road SPAM filter. Review collected by and hosted on G2.com.

What do you dislike about Appriver?

Cannot sandbox suspicious emails. Cannot send a suspicious email over to IT to review, it's either release or not. Review collected by and hosted on G2.com.

Pricing

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