The G2 on ArborXR

ArborXR Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value ArborXR for its efficient device management, significantly reducing time and costs across their VR infrastructure. (6 mentions)

Users find the ease of use of ArborXR impressive, enabling seamless setup and management of VR applications. (6 mentions)

Users highlight the top-notch customer support from ArborXR, enhancing the overall management experience for their VR devices. (4 mentions)

Users value the ease of managing VR devices with ArborXR, appreciating detailed information like battery life and serial numbers. (3 mentions)

Users find the easy setup of ArborXR intuitive, allowing for quick configurations without needing assistance or training. (2 mentions)

Users value the reliable remote management of ArborXR, enhancing customer experiences and enabling scalable offerings. (2 mentions)

Users face deployment difficulties with ArborXR, finding the process of loading devices and apps cumbersome and inefficient. (1 mentions)

Users struggle with device management issues, specifically loading devices and deploying apps without tethering each device. (1 mentions)

Users experience limited compatibility issues with the ArborXR application, affecting access to locked features across devices. (1 mentions)

Users highlight the remote viewing limitation on Meta headsets, which affects their experience with ArborXR. (1 mentions)

Users have experienced update issues with ArborXR, complicating access to features and overall functionality on the Quest 2. (1 mentions)

Users find the UX feels cheap, despite appreciating the excellent kiosk mode of ArborXR. (1 mentions)

Top Pros or Advantages of ArborXR

1. Device Management

Users value ArborXR for its efficient device management, significantly reducing time and costs across their VR infrastructure.

See 6 mentions

See Related User Reviews

Hans M.

Small-Business (50 or fewer emp.)

5.0/5

"It's hard to overstate the impact that ArborXR has had on our operations."

What do you like about ArborXR?

As a user of ArborXR's VR headset management system, we have seen firsthand the transformative effects it can have on our operations. Currently managi

Alvia K.

Small-Business (50 or fewer emp.)

4.5/5

"The best experience so far"

What do you like about ArborXR?

I really like that ArborXR is managing the whole VR devices because when you work with different devices you need to controlled and manage properly

2. Ease of Use

Users find the ease of use of ArborXR impressive, enabling seamless setup and management of VR applications.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Excellent product overall, it's great to see that features continue to be added."

What do you like about ArborXR?

Excellent interface allowing detailed tracking and usage. Loading multiple applications was easy and straightforward. Provisioning devices was time-

Steve D.

Small-Business (50 or fewer emp.)

4.5/5

"For how powerful the system is, it's unnaturally intuitive to use!"

What do you like about ArborXR?

I love that without any help or training, I have been able to pretty easily figure out how to set up some pretty conplex configurations for my team.

3. Customer Support

Users highlight the top-notch customer support from ArborXR, enhancing the overall management experience for their VR devices.

See 4 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Excellent product overall, it's great to see that features continue to be added."

What do you like about ArborXR?

Excellent interface allowing detailed tracking and usage. Loading multiple applications was easy and straightforward. Provisioning devices was time-

Alfonso V.

Small-Business (50 or fewer emp.)

4.5/5

"Works perfectly"

What do you like about ArborXR?

It allows me to manage my VR devices remotely in a very reliable way. The kiosk function is critical for fully automating the experience for my custom

4. Management

Users value the ease of managing VR devices with ArborXR, appreciating detailed information like battery life and serial numbers.

See 3 mentions

See Related User Reviews

Kevin S.

Mid-Market (51-1000 emp.)

5.0/5

"Managing Meta Headsets With Ease"

What do you like about ArborXR?

Having access to each headset's information down to battery life, serial nos., and last updated makes managing easier.

Alvia K.

Small-Business (50 or fewer emp.)

4.5/5

"The best experience so far"

What do you like about ArborXR?

I really like that ArborXR is managing the whole VR devices because when you work with different devices you need to controlled and manage properly

5. Easy Setup

Users find the easy setup of ArborXR intuitive, allowing for quick configurations without needing assistance or training.

See 2 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Excellent product overall, it's great to see that features continue to be added."

What do you like about ArborXR?

Excellent interface allowing detailed tracking and usage. Loading multiple applications was easy and straightforward. Provisioning devices was time-

Steve D.

Small-Business (50 or fewer emp.)

4.5/5

"For how powerful the system is, it's unnaturally intuitive to use!"

What do you like about ArborXR?

I love that without any help or training, I have been able to pretty easily figure out how to set up some pretty conplex configurations for my team.

6. Remote Management

Users value the reliable remote management of ArborXR, enhancing customer experiences and enabling scalable offerings.

See 2 mentions

See Related User Reviews

Alfonso V.

Small-Business (50 or fewer emp.)

4.5/5

"Works perfectly"

Users find the UX feels cheap, despite appreciating the excellent kiosk mode of ArborXR.

See 1 mentions

See Related User Reviews

Yair R.

Small-Business (50 or fewer emp.)

5.0/5

"Best in class fleet control for any XR purposes"

What do you dislike about ArborXR?

Kiosk mode is excellent but the UX feels cheap

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Alvia K.

Technical Recruiter

Small-Business (50 or fewer emp.)

4/25/2024

"The best experience so far"

4.5/5

What do you like best about ArborXR?

I really like that ArborXR is managing the whole VR devices because when you work with different devices you need to controlled and manage properly Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

Nothing as such that I could say I don't like for now. Review collected by and hosted on G2.com.

Steve D.

Small-Business (50 or fewer emp.)

2/5/2024

"For how powerful the system is, it's unnaturally intuitive to use!"

4.5/5

What do you like best about ArborXR?

I love that without any help or training, I have been able to pretty easily figure out how to set up some pretty conplex configurations for my team. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

My only complaint is that remote viewing isn't available on the Meta headsets, but I understand that this is a limitation imposed by Meta, not a limitation of Arbor. Review collected by and hosted on G2.com.

siraj a.

Product Designer

Small-Business (50 or fewer emp.)

3/26/2024

"Yes ArborXR is very nice because there is a lot of problems when you manage your different devices"

4/5

What do you like best about ArborXR?

One thing i really like about ArborXR is managing the whole VR devices because when you work with different devices you need to controlled and manage properly. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

I think it should be installed on different devices Apple watch android watch etc. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

10/6/2023

"ArborXr saves time deploying VR application"

5/5

What do you like best about ArborXR?

One-stop for deploying VR applications to multiple devices in different locations. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

There is rarely not a lot to dislike about this application Review collected by and hosted on G2.com.

What problems is ArborXR solving and how is that benefiting you?

love ArborXr since they saved us a bit before Meta (Oculus) enterprise stopped supporting multiple headsets for app deployment.

We struggled with the apps and efficiently deployed them to the 15 or so sets. Our used case was that we had headsets in multiple locations, so Arbor was the perfect fit. What we loved about it was that they understood the Meta framework and built their app to support the device. Review collected by and hosted on G2.com.

Edward C.

Mid-Market (51-1000 emp.)

2/23/2023

"A flexible MDM for managing VR Devices"

4.5/5

What do you like best about ArborXR?

The interface is excellent, and it's very easy to use. Adding devices is straightforward and managing them has been a breeze. The reports I generate have been useful and the analytics help me keep an eye on how my end users are utilizing the devices. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

The two main issues we have with Arbor are loading devices into the system and deploying apps from the Meta Store. Devices have to be tethered to join the MDM - it would be wonderful to be able to load them without having to touch each device. The other issue is that apps located on the Meta store must be downloaded to an individual device to appear in the dashboard for use. It would be great if simply adding them would allow the headset to download them with the stored account. Review collected by and hosted on G2.com.

Carissa L.

Mid-Market (51-1000 emp.)

2/10/2023

"Best choice for your VR management needs!"

5/5

What do you like best about ArborXR?

The management dashboard is easy to use, and the support from ArborXR is top of the line. Having access to ArborXR has opened up opportunities for us to use VR in ways that wouldn't have been manageable otherwise. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

The setup was a little cumbersome but that is true of all management software. They've made the process as streamline as possible. ArborXR has a great library of help documents with screenshots and they also have links built into the software to go to their help pages. In addition, they are amazing at offering help through e-mail, video or phone calls to help at any point. Review collected by and hosted on G2.com.

What problems is ArborXR solving and how is that benefiting you?

We use ArborXR to manage VR headsets within a school district. We were very limited to what we could use the headsets for because of having to be cognitive of protecting our students from accidentally navigating to programs on the headset that they should not be viewing. We also had issues with some students not knowing how to navigate through the Oculus Quest environment.

Since implementing Arbor XR, we can lock out all apps except for the ones we want students to have access to. We can also lock access to settings so students aren't able to make any changes to the headsets. We are working towards providing alternative options to meet curriculum requirements through use of VR for students with disabilities, we use them in our language departments, career exploration, Science and hope to expand to other curriculums as well. Review collected by and hosted on G2.com.

Hans M.

Small-Business (50 or fewer emp.)

2/10/2023

"It's hard to overstate the impact that ArborXR has had on our operations."

5/5

What do you like best about ArborXR?

As a user of ArborXR's VR headset management system, we have seen firsthand the transformative effects it can have on our operations. Currently managing a fleet of approximately 30 devices, the system has streamlined our device management process, making it easier and more efficient than ever before.

What's more, ArborXR has also helped us save substantial amounts of time and effort by enabling us to manage apps from outside vendors through its platform. This has been a game-changer for us, freeing up valuable resources that we can then direct towards other important aspects of our business.

It's hard to overstate the impact that ArborXR has had on our operations. We are truly impressed with the platform and its capabilities, and can't recommend it enough to others looking for an efficient and effective solution for VR headset management. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

There are currently no downsides to using ArborXR. Review collected by and hosted on G2.com.

John R.

Small-Business (50 or fewer emp.)

8/16/2023

"Simplifies VR Usage"

5/5

What do you like best about ArborXR?

We use ArborXR on two headsets in a small museum. ArborXR makes it much easier for the user to use our App as there are no complicated choices for the user to make. ArborXR also locks out options that would interfere with the experience. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

I do not dislike anything about ArborXR. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

4/25/2023

"Excellent product overall, it's great to see that features continue to be added."

4/5

What do you like best about ArborXR?

Excellent interface allowing detailed tracking and usage. Loading multiple applications was easy and straightforward. Provisioning devices was time-consuming for 200 devices at once, but not unreasonable. ArborXR support was very good and the price point for educational users was very affordable. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

Custom interface used for multiple apps (XR Launcher) tended to allow users access to features that were intended to be (and set in the application) to be locked out. This could be an issue for how the Quest 2 is updated with the ArborXR application, but it was somewhat challenging to work with. After the devices and the ArborXR application was updated, it seemed better. Review collected by and hosted on G2.com.

Leon P.

Director

Small-Business (50 or fewer emp.)

11/15/2022

"Excellent Mobile Device Management solution for XR HMD's"

5/5

What do you like best about ArborXR?

- ArborXR is a very functional and easy to use solution.

- The product is enhanced all the time with frequent releases.

- They provide good insight into their development agenda/roadmap.

- They sure listen to customer feedback. Even a small customer such as we are finds a listening ear.

- Support, though not often needed, is top-notch. Review collected by and hosted on G2.com.

What do you dislike about ArborXR?

There is not much to dislike about ArborXR. If I had to mention anything at all it would be the somewhat convoluted way that is required to setup Meta devices. However this is not even ArborXR's fault and they make it as easy as can be given Meta's constraints. Review collected by and hosted on G2.com.

What problems is ArborXR solving and how is that benefiting you?

We are an XR development company. We require a solution to roll out apps quickly and updates to our demo devices. We also need a default platform for our customers that allows us to deploy apps and updates for apps to them quickly. ArborXR provides both in an attractively priced package (basic use, which is already very functional, is even free for a substantial number of devices). Review collected by and hosted on G2.com.