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Bigleaf Networks Reviews & Product Details

Bigleaf Networks Product Details

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Cloud Connect Essentials

Starting at $1.00
Per Month

Bigleaf Networks Media

Bigleaf Networks Demo - Bigleaf Overview Diagram
Our new kind of networking platform was built from the ground up to provide resilient connectivity, instant adaptability, and actionable insight into your circuit performance so you can deliver the reliable internet connectivity your business needs.
Bigleaf Networks Demo - Dashboard Overview
Easily view your network risks, site conditions, and connection status in your customer dashboard.
Bigleaf Networks Demo - Traffic Optimization & QoS
With circuit monitoring and intelligent load balancing, Bigleaf checks every available circuit 10 times per second for capacity, packet loss, latency, and jitter and reroutes your traffic in real time.
Bigleaf Networks Demo - Network Performance Charts
See your network performance at a glance with our performance charts showing latency, throughput, capacity and alarm levels.
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Bigleaf Networks Reviews (76)

Reviews

Bigleaf Networks Reviews (76)

4.8
76 reviews

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CW
vCIO
Small-Business (50 or fewer emp.)
"An Essential Part of our Solution"
What do you like best about Bigleaf Networks?

Using BigLeaf allows us to eliminate downtime almost completely, but it also gives us so much insight into our clients' ISP connections that we can never hope to obtain from the providers or their equipment. The ability to use 2 different ISP providers with BigLeaf in the middle has opened up more bandwidth and availability at lower costs for many of our clients in industrial areas. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

The biggest thing people have to wrap their heads around is that it's a 3rd service they need to pay for, in addition to 2 ISPs. But that's the reality of any SDWan service, and once they understand what it provides them, the results are worth it. Review collected by and hosted on G2.com.

Christian G.
CG
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Faithful and Reliable - best IT partner we have"
What do you like best about Bigleaf Networks?

BigLeaf has been professional, easy to work with, and continues to add value to our organization after many years of service. Their support is top-notch and their engineers REALLY know their stuff! Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

That other providers push "SD-WAN" with stateless circuit failover instead of partnering with BigLeaf to provide true software defined WAN capabilities. Review collected by and hosted on G2.com.

TS
IT Manager
Mid-Market (51-1000 emp.)
"Inexpensive, easy, and reliable."
What do you like best about Bigleaf Networks?

The most helpful thing about Bigleaf is that it's very easy to setup and is very reliable. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I really can't think of any reason why I dislike Bigleaf. Review collected by and hosted on G2.com.

Scott H.
SH
Carrier Sales Manager
Mid-Market (51-1000 emp.)
"Easy ordering and implementation."
What do you like best about Bigleaf Networks?

The pricing is straightforward, and the contracting and provisioning process is simple and easy to follow. The installation process went very well. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

Nothing. Everything went very smoothly. Review collected by and hosted on G2.com.

DG
President
Small-Business (50 or fewer emp.)
"Great service, Great product and the right price"
What do you like best about Bigleaf Networks?

Service is what brings us back to Bigleaf Networks. The prices are good, the reliability of the product is great, the benefits are outstanding and most importantly the service is what brings us back. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It is tough for us to get a quote to add new clients or upgrade surrent clients. Review collected by and hosted on G2.com.

Jeff J.
JJ
IT Systems Analyst/C# & SQL Developer/Sys Admin/EDI Specialist
Mid-Market (51-1000 emp.)
"Incredible - (not kidding) - Always there support"
What do you like best about Bigleaf Networks?

I deal with a lot of vendors for support. In my role, I also deal with a lot of companies to configure B2B communications (EDI/XML/JSON). Of everyone I deal with, Big Leaf tech support is ALWAYS first in my mind of a company that will resolve my issue on the first call and within 5 minutes. They don't transfer me to someone smarter, or take down a note and have someone call back within 4 hours. They are always staffed with very knowledgeable support staff at the ready right now. This includes 10pm on a thursday as well as 3am on a Sunday. Their support is impressive in this day and age. In the five years they've been our SDWan provider we've only needed to call them five or six times. They have a great product and they support it amazingly well. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It's not free, but it's worth every penny. Review collected by and hosted on G2.com.

BA
Agent / admin
Small-Business (50 or fewer emp.)
"Best tech / telecom service I have ever used"
What do you like best about Bigleaf Networks?

I have been using Bigleaf since 2015. It has been the best experience of any tech / telecom service I have ever used. The service is incredibly stable. It ships plug and play, and you can literally set it and forget. On the off chance you have an issue, their support team has always been easy to reach and quick to assist and ensure you're back online. They also send proactive alerts if a router is at risk of failure so they can overnight a replacement to avoid downtime. They have even gone above and beyond when dealing with WAN issues that are beyond their scope of support. I have never even looked into another SD-WAN service and strongly recommend Bigleaf to every single customer. Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

Some customers raise questions on the throughput based subscriptions plans. I have never had an issue with this in real world use though. The QoS is exceptionally good and automatically prioritizes real time communications and other critical sensitive traffic. And if you saturate your througput regularly you'll be notified to consider increasing or otherwise addressing it. Review collected by and hosted on G2.com.

Response from Tabby Worthington of Bigleaf Networks

Hey Bryan! Thanks so much for your kind words. At Bigleaf, we strive to provide top-notch service, and reviews like yours help us to measure our success in this endeavor. Happy to be of service!

SM
Consultant
Mid-Market (51-1000 emp.)
"Bigleaf has been a solid provider for my clients over the past 8 years. Great Service!"
What do you like best about Bigleaf Networks?

When I call support at Bigleaf they answer the phone & handle my request on the spot. The other thing that is a great benefit - they provide the IPs which makes networks more flexible. Plug & play! Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It would be great if there were further security options to add to the service. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Best Link Aggregation SDWAN available!"
What do you like best about Bigleaf Networks?

Bigleaf has been a stable in our portfolio for 8 years, it has proven to be the easiest to deploy SDWAN solution we have found. Their ability to maintain IP addresses no matter what carriers are attached has proven to be invaluable for some customers! The ease of implementation is key! Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

It would be great if Bigleaf provided some option for basic Firewall security concepts in the device. Review collected by and hosted on G2.com.

Kyle J.
KJ
VP of Sales & Marketing
Small-Business (50 or fewer emp.)
"How Bigleaf Helped my customer"
What do you like best about Bigleaf Networks?

I like Bigleaf because they helped my customer in a time of need. We needed to scramble to get a solution in plave and they savved the day! Review collected by and hosted on G2.com.

What do you dislike about Bigleaf Networks?

I think that there is very little to say about what I dislike. Bigleaf has a solid product and support sturture. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Bigleaf Networks.

Cloud Connect Essentials

Starting at $1.00
Per Month

Cloud Connect Hybrid

Starting at $2.00
Per Month

Cloud Connect Multi-Site

Starting at $3.00
Per Month
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