BlueCherry Suite Reviews & Product Details

The product though complex has the power to really centralize the Design, sales, production, EDI, invoicing, returns...everything a garment manufacturer needs to run their business Review collected by and hosted on G2.com.

The documentation is not as complete as it should be.

- Connectors often seem to be created for a specific customer, and then CGS appears to sell it as a completed product but then wants to charge you to do a modification to make the connector work as needed. I had this happen with the Shopify Connector and then with the NuOrder connector.

- The CSC product has been YEARS in trying to implement, even after paying for various modifications and then finding out other issues that do not work.

My team seems to constantly be in a place where we need to submit cases to CGS, and it just never ends. Always one issue after the other. We need to have someone dedicated to only supporting Blue Cherry internally, and this is not the way it should be. Review collected by and hosted on G2.com.

What I like the most is that it is very easy to use once you have learned to use the software (which I must say is a very simple task), the fact that I can see detailed information about the orders made to my suppliers is a great help for organizing and improving a large number of administrative processes within the company, another point in their favor is that it has a wide range of options that allow me to improve multiple areas of my company, such as management, planning, design, and implementation, their customer service team is quite responsive and quick to answer any questions or concerns that arise, which guarantees that I can make quite a smooth use of this application without fear of losing so much time in case there is any failure. Review collected by and hosted on G2.com.

I think it has some processes that contain a large number of unnecessary steps, at least in the sales registration part, they ask for a large amount of information that in the end turns out to be unnecessary, so this could be greatly simplified. Review collected by and hosted on G2.com.

Very user friendly, I didn’t have any course or introduction but was easy to find the information that I needed Review collected by and hosted on G2.com.

Sometimes it’s too basic, it has room for improvements Review collected by and hosted on G2.com.

Easy yo use

Integration with another system Review collected by and hosted on G2.com.

Customer support not very easily accessible and too expensive Review collected by and hosted on G2.com.

With some training, it is very easy to navigate the program to find what you need. Review collected by and hosted on G2.com.

When the program is sometimes slow when pulling large amounts of data (such as searching or selecting products). It causes the program to be unresponsive and creates a delay. Review collected by and hosted on G2.com.

I love how easy to use this software is. I had used other plm softwares in the past and this one is by far the easiest one. Review collected by and hosted on G2.com.

The customization process can be a bit hard. Review collected by and hosted on G2.com.

I like that Blue Cherry is very simple and easy to use. It is easy to navigate and it is very accurate. Review collected by and hosted on G2.com.

I do not like at time it can run slow, however it is a very accurate source. Review collected by and hosted on G2.com.

Responsive support that learns your particular business needs, and helps you use the system to grow your business. Review collected by and hosted on G2.com.

Sometime difficult to onboard new users if they have never used a system like this before. Once they are up to speed, it is like second nature to them. Review collected by and hosted on G2.com.

Integrates information into one platform for multiple uses, easy to customize. Review collected by and hosted on G2.com.

Time consuming, lots of repetition, hard to eliminate excel sheets and use BC solely Review collected by and hosted on G2.com.

I like being able to customize reports to better fit my needs. Review collected by and hosted on G2.com.

Unless you spend more to upgrade you have limited capabilites in some instances. There have been a few glitches where IT had to file a Web track to get it resolved Review collected by and hosted on G2.com.