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Cyndx

By Cyndx

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Cyndx Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise Cyndx for its ease of use and powerful search capabilities, enhancing daily operational efficiency. (11 mentions)
Users commend the excellent customer support of Cyndx, highlighting quick responses to their inquiries. (10 mentions)
Users appreciate the large database size of Cyndx, making it invaluable for identifying new business opportunities. (9 mentions)
Users value Cyndx for its comprehensive business acquisition database, facilitating easy access to crucial company information and competitors. (8 mentions)
Users find Cyndx to be an easy-to-use tool, simplifying access to extensive data for informed decisions. (8 mentions)
Users experience a difficult learning curve with Cyndx, particularly when creating and running advanced search queries. (5 mentions)
Users note the limited features of Cyndx, particularly in customization and advanced search options, hindering user experience. (5 mentions)
Users experience data inaccuracy in Cyndx, particularly with contact information and international searches. (4 mentions)
Users find Cyndx has a difficult usability due to its steep learning curve and limited filtering options. (3 mentions)
Users experience inadequate search functionality with limited customization options, complicating data analysis and query creation. (3 mentions)
Users find the lack of instructions leads to a steep learning curve despite Cyndx's powerful capabilities. (3 mentions)
Users experience technical issues with Cyndx, particularly with outdated data and struggles with non-English websites. (3 mentions)

Top Pros or Advantages of Cyndx

1. Features
Users praise Cyndx for its ease of use and powerful search capabilities, enhancing daily operational efficiency.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you like about Cyndx?

Easy to use and powerful search tool with a broad range of use cases that I use almost every day. Customer service is excellent as well and quick to r

Matthew G.
MG

Matthew G.

Small-Business (50 or fewer emp.)

5.0/5

"Cyndx offers both the micro and macro view of the industries that will help grow our business"

What do you like about Cyndx?

The ease of use to go from a high level overview of an industry into the fine details that help our company make informed decisions for our business o

2. Customer Support
Users commend the excellent customer support of Cyndx, highlighting quick responses to their inquiries.
See 10 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you like about Cyndx?

Easy to use and powerful search tool with a broad range of use cases that I use almost every day. Customer service is excellent as well and quick to r

Hasan M.
HM

Hasan M.

Small-Business (50 or fewer emp.)

4.0/5

"Broader scope with limitations in filtering"

What do you like about Cyndx?

Cyndx covers a broader range of companies and they keep adding new ones pretty frequently it seems. These include large cap to all sorts smaller busin

3. Database Size
Users appreciate the large database size of Cyndx, making it invaluable for identifying new business opportunities.
See 9 mentions

See Related User Reviews

Matthew G.
MG

Matthew G.

Small-Business (50 or fewer emp.)

5.0/5

"Cyndx offers both the micro and macro view of the industries that will help grow our business"

What do you like about Cyndx?

The ease of use to go from a high level overview of an industry into the fine details that help our company make informed decisions for our business o

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you like about Cyndx?

- Very comprehensive database of companies and related information. I always seem to find the ocmpanies I'm looking for...and about 500 competitors

4. Business Acquisition
Users value Cyndx for its comprehensive business acquisition database, facilitating easy access to crucial company information and competitors.
See 8 mentions

See Related User Reviews

Matthew G.
MG

Matthew G.

Small-Business (50 or fewer emp.)

5.0/5

"Cyndx offers both the micro and macro view of the industries that will help grow our business"

What do you like about Cyndx?

The ease of use to go from a high level overview of an industry into the fine details that help our company make informed decisions for our business o

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you like about Cyndx?

- Very comprehensive database of companies and related information. I always seem to find the ocmpanies I'm looking for...and about 500 competitors

5. Ease of Use
Users find Cyndx to be an easy-to-use tool, simplifying access to extensive data for informed decisions.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you like about Cyndx?

Easy to use and powerful search tool with a broad range of use cases that I use almost every day. Customer service is excellent as well and quick to r

Hasan M.
HM

Hasan M.

Small-Business (50 or fewer emp.)

4.0/5

"Broader scope with limitations in filtering"

What do you like about Cyndx?

Cyndx covers a broader range of companies and they keep adding new ones pretty frequently it seems. These include large cap to all sorts smaller busin

Top Cons or Disadvantages of Cyndx

1. Difficult Learning
Users experience a difficult learning curve with Cyndx, particularly when creating and running advanced search queries.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you dislike about Cyndx?

- While it's a massive database and it has very neat AI powering the searches, advanced and customized search querries can be complicated to learn how

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you dislike about Cyndx?

Learning how to use the platform takes a few days

2. Limited Features
Users note the limited features of Cyndx, particularly in customization and advanced search options, hindering user experience.
See 5 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you dislike about Cyndx?

- While it's a massive database and it has very neat AI powering the searches, advanced and customized search querries can be complicated to learn how

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Middle Market Corp Dev/M&A Use"

What do you dislike about Cyndx?

I have run into issues at times with poor contact information data. I also wish that there was more options for searches to drill down to specific cit

3. Data Inaccuracy
Users experience data inaccuracy in Cyndx, particularly with contact information and international searches.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong sourcing tool"

What do you dislike about Cyndx?

The tool works very well in the US market, however when applying the different features to companies outside the US the hit rate drops. This is simply

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Middle Market Corp Dev/M&A Use"

What do you dislike about Cyndx?

I have run into issues at times with poor contact information data. I also wish that there was more options for searches to drill down to specific cit

4. Difficult Usability
Users find Cyndx has a difficult usability due to its steep learning curve and limited filtering options.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you dislike about Cyndx?

Learning how to use the platform takes a few days

Hasan M.
HM

Hasan M.

Small-Business (50 or fewer emp.)

4.0/5

"Broader scope with limitations in filtering"

What do you dislike about Cyndx?

The filters are limited and they work mostly on ranges for example the revenue of a company would be $50-100M as opposed to a more precise approximati

5. Inadequate Search Functionality
Users experience inadequate search functionality with limited customization options, complicating data analysis and query creation.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you dislike about Cyndx?

- While it's a massive database and it has very neat AI powering the searches, advanced and customized search querries can be complicated to learn how

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Middle Market Corp Dev/M&A Use"

What do you dislike about Cyndx?

I have run into issues at times with poor contact information data. I also wish that there was more options for searches to drill down to specific cit

6. Lack of Instructions
Users find the lack of instructions leads to a steep learning curve despite Cyndx's powerful capabilities.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Powerful technology, tons of data, simplifies work for investment banking."

What do you dislike about Cyndx?

- While it's a massive database and it has very neat AI powering the searches, advanced and customized search querries can be complicated to learn how

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Investment Banking Analyst leveraging Cyndx often"

What do you dislike about Cyndx?

Learning how to use the platform takes a few days

7. Technical Issues
Users experience technical issues with Cyndx, particularly with outdated data and struggles with non-English websites.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Strong sourcing tool"

What do you dislike about Cyndx?

The tool works very well in the US market, however when applying the different features to companies outside the US the hit rate drops. This is simply

MY

Ming Y.

Small-Business (50 or fewer emp.)

4.5/5

"User Friendly Platform"

What do you dislike about Cyndx?

the information is not 100% reliable in Cyndx

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Cyndx Reviews (20)

Reviews

Cyndx Reviews (20)

4.6
20 reviews
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Matthew K.
MK
Business Development Manager/ MBA Candidate
Small-Business (50 or fewer emp.)
"Cyndx has a very intuitive interface that is very easy to use and very effective. It has everything!"
What do you like best about Cyndx?

It is a very powerful tool that allows me to accomplish what I need. The platform is very easy to use and has great customer service that responds very quickly. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

When trying to pull data for very small companies it seems to provide minimal information. This is understandable though given the amount of information small firms provide. Review collected by and hosted on G2.com.

Matthew G.
MG
Head of Design, Partner
Small-Business (50 or fewer emp.)
"Cyndx offers both the micro and macro view of the industries that will help grow our business"
What do you like best about Cyndx?

The ease of use to go from a high level overview of an industry into the fine details that help our company make informed decisions for our business objectives. The scale and scope of the information is far and away superior to any other vendor in this space. The team has also been extremely helpful as we worked through our decision process and onboarding. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

So far nothing has come up during our onboarding and initial use. Review collected by and hosted on G2.com.

Andy C.
AC
Senior Director of Marketing and Demand Generation
Mid-Market (51-1000 emp.)
"Game changer for my business"
What do you like best about Cyndx?

My company's business is based on being able to gather intel on prospects before we get deep in the sales cycle. Cyndx has been instrumental in providing us with context on the private company profiles to help us assist them in creating customer finance solutions. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

I have been using Cyndx for a couple months, but so far I can't find anything to dislike in the database. Review collected by and hosted on G2.com.

Verified User in Investment Management
UI
Small-Business (50 or fewer emp.)
"Strong sourcing tool"
What do you like best about Cyndx?

The solution works well to drive deal flow & has many information also for smaller companies.

The Go live was very easy and whenever we had any questions the support was very helpful and quick.

I use this solution nearly every week. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

The tool works very well in the US market, however when applying the different features to companies outside the US the hit rate drops. This is simply based on the tool struggeling to understand non-english webistes.

An integration with DealCloud would be very helpeful. Review collected by and hosted on G2.com.

Hasan M.
HM
Small-Business (50 or fewer emp.)
"Broader scope with limitations in filtering"
What do you like best about Cyndx?

Cyndx covers a broader range of companies and they keep adding new ones pretty frequently it seems. These include large cap to all sorts smaller businesses.

The tool is pretty easy to use and implement. The best part is the quick response from customer support team. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

The filters are limited and they work mostly on ranges for example the revenue of a company would be $50-100M as opposed to a more precise approximation.

Cyndx does a decent job separating Finder vs Explorer feature but I dont see a reason why the 2 cant be merged to make the it even easier to use. Review collected by and hosted on G2.com.

DB
Small-Business (50 or fewer emp.)
"Investment Banking User"
What do you like best about Cyndx?

This software has evolved substantially since I began using it and it just keeps getting more sophisticated in its algorithmic ability to find companies meeting targeted objectives. I have spent too much time over the years trying to find companies using "Bronze Age" approaches like NAICS and firmographic searches of companies. This is definitely "next generation."

Never have I experienced such attentive customer support. They really want their customers to get maximum value from the tool and go out of their way to help with that. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

It's still fairly young software and evolving quickly, so users and Admins who only seek a matured platform that's fairly static should be aware of that. However, I would think that this statement would apply to most any AI-driven applications.

Importantly, I do not want to infer that it's "buggy." I am not aware of that being a problem.

Presence and accuracy of contact info seems to have improved a lot over the past year but that is a secondary feature to the product, not core to its value proposition. While more presence and accuracy is always good, that comment is more of an observation than a "dislike." Review collected by and hosted on G2.com.

GO
Small-Business (50 or fewer emp.)
"he platform is known for its advanced search, allowing users to narrow down their focus"
What do you like best about Cyndx?

User-friendly interface of the Cyndx platform. The intuitive design can make it easier for both novice and experienced investors to navigate the system and extract valuable information. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

One potential drawback could be the cost associated with using Cyndx. Depending on the subscription plan or services required, the platform's pricing may be a factor for smaller businesses. Review collected by and hosted on G2.com.

SG
Senior Business Development Manager
Real Estate
Mid-Market (51-1000 emp.)
"Cyndx :- Empowering Business Development Efforts with Comprehensive Investment Solutions."
What do you like best about Cyndx?

Advanced search functionalities assisting in pinpointing specific investment prospects efficiently.

Integration capabilities with coding aspects and APIs, enchancing data analysis.

Regular updates showcasing commitment to innovation and improvement.

Responsive customer suppot team ensuring smooth operations. Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

Limited customisation options in data presentation and visualisation.

Some additional features could be included to further streamline data analysis processes.

Certain search parameters could be more finely tuned for more precise results.

The pricing structure might be a bit steep for smaller organisations. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Powerful technology, tons of data, simplifies work for investment banking."
What do you like best about Cyndx?

- Very comprehensive database of companies and related information. I always seem to find the ocmpanies I'm looking for...and about 500 competitors

- Massive data lake of information. Anything from company profiles, contacts, employees, financials, patents, competitors, advisors, multiples, etc.

- Powerful tech/AI to help easily find competitors, comparables and related companies

- Ability to target investors for companies looking to raise capital, and to understand what investors are investing in

- Ability to construct very detailed searches based on what seems like hundreds, if not thousands, of fields of data

- Vast number of features already built into the paltform Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

- While it's a massive database and it has very neat AI powering the searches, advanced and customized search querries can be complicated to learn how to create and run. Customer service seems to be very good at helping me build those querries, but I'd like to be able to run them on my own. I understand that functionality from AI engines like ChatGPT will help enable plain english searches instead of having to build querries with the current tools. Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Mid-Market (51-1000 emp.)
"Great way to pull M&A comps with unlimited exports!"
What do you like best about Cyndx?

We use Cyndx to quickly build lists of potential prospects. Building a list is simple when searching with concepts and/or similar businesses. We set up a standardized model with the Explore Tool to extract the data we need, then export the list with new data points.

Love the no export limit feature! Review collected by and hosted on G2.com.

What do you dislike about Cyndx?

No complaints thus far with the Cyndx platform. Review collected by and hosted on G2.com.