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Clerk.io

By Clerk.io

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Clerk.io Reviews & Product Details

Clerk.io Product Details
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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

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Clerk.io Reviews (124)

Reviews

Clerk.io Reviews (124)

4.8
124 reviews

Pros & Cons

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Nick L.
NL
Small-Business (50 or fewer emp.)
"Thank you Matei and Clerk team.io"
What do you like best about Clerk.io?

Thank you Matei, very helpful with our search box. The technical support is great! Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I don't have any problems. I don't see any problems. Review collected by and hosted on G2.com.

GP
Small-Business (50 or fewer emp.)
"Just great service"
What do you like best about Clerk.io?

Well, the clear advantage of the Clerk.io is that it generates more revenue. It helps guide customers better since the service ensures that my customers easily find the items they need in my store, where I have over 9000 products. They can effortlessly use the search field and receive recommendations for products that complement what they've been browsing. So, I can only say, it's absolutely fantastic, and it's great when interacting with them. Plus, there's also helpful customer service available. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I haven't really found anything yet. Something I'm not satisfied with, something that isn't good about them. Maybe it's that they don't work on weekends, or what can one say? I don't know. I don't need it, I don't have anything to say. Review collected by and hosted on G2.com.

Andreas P.
AP
SEM Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use and quality service"
What do you like best about Clerk.io?

We have been using Clerk for some years now - and the satisfaction is very high. Easy to use in our daily work. Espacially our account manager Mikie Wrighton does a good work to help us succes with Clerk. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

As mention above, we are very happy about the service. I only have one little thing: It would be great with more integrations to other platforms. Review collected by and hosted on G2.com.

Anders O.
AO
Consultant
Mid-Market (51-1000 emp.)
"Highly recommended! Thank you"
What do you like best about Clerk.io?

Clerk is a great tool for increasing conversion and drive additional sales for your online shop. Our customer success manager Vivien has helped us get smarter on how we can deliver value to our customers, helping us to achieve above average results on Clerk. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

Clerk works well out of the box, but together with our customer success partner Vivien we have worked out a much better setup. Life is a learning experience. Thank you Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Mid-Market (51-1000 emp.)
"Great presentation"
What do you like best about Clerk.io?

I am really impressed by clerk.

Many thanks to Benjamin for the introduction and presentation of clerk. No questions were left unanswered. Through the Shopware plugin, the interface is easily possible. We are already looking forward to using clerk with us and being able to increase our growth with it. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

The documentation in German could still be improved. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"my price went up 144% from €277 to €800,- per month with no extra revenue before I use Clerk.io"
What do you like best about Clerk.io?

The service is good, the staff is very helpfull. The tools are good. You see the nice data. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

The first months went well with the subscription of total €277,- per month. Since July 2023 went it up almost €800,- per month because recommendations up and search up increase that month. The price is not reasonable anymore. Just to beware before you guys want to work with clerk.io. You see the nice data about what's going on in the webshop statics. However, my webshop is not making more revenue than before I had clerki.io. This is not doing business as win to win situations as fare price in my view to increase the price with 144% Review collected by and hosted on G2.com.

LK
Mid-Market (51-1000 emp.)
"Best performing tool of its class and exceptional service"
What do you like best about Clerk.io?

I think what sets Clerk apart is their customer service.

It's one thing to have a friendly and helpful contact. It's another thing entirely when that team (which has never changed for us in over two years) goes to great lengths to alter its product roadmap to meet your business's needs.

The team have dug deep into our model and crafted a solution that delivers incredible results despite numerous challenges.

This difference means that the recommendations deliver better results than any other tools on our marketplaces, including a +300% increase in click-through on one of our pages. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

There is nothing I can say here. Just meeting the minimum number of characters. Review collected by and hosted on G2.com.

Kristin S.
KS
E-commerce Owner & Manager
"Got an e-commerce? Use this!"
What do you like best about Clerk.io?

It's great to have finally found an email marketing tool that helps offer the right types of products we sell to the right customers. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

There's nothing to dislike. However, this is not a 'plug and play' instant answer to getting all those sales you dreamed of. It requires patience, driving traffic to your website and diligent monitoring in order to get the most out of it. Review collected by and hosted on G2.com.

Kathryn T.
KT
S
Small-Business (50 or fewer emp.)
"Efficient, comprehensive and friendly!"
What do you like best about Clerk.io?

The process of deciding what features would work best, the initialising and onboarding have all been seamless so far. Each team member has been friendly, explained everything clearly and concisely, and importantly has taken the time to get some understanding of our business so they can make relevant recommendations.

I'm optimistic about the features and functionality available, love that the dashboard is clear and easy to understand, and the support available so far to ensure we're maximising the capabilities of Clerk. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

I haven't had any negative issues yet. I'm looking forward to getting to grips with everything available to us to improve our ecommerce performance! Review collected by and hosted on G2.com.

JT
E-Commerce Manager
Small-Business (50 or fewer emp.)
"Friendly team and excellent service"
What do you like best about Clerk.io?

The team are super friendly and accomodating to ensure that everything is running smoothly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Clerk.io?

We haven't yet found any disadvantages to using Clerk. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

7 months

Perceived Cost

$$$$$
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