Clinical Research Suite Reviews & Product Details

Research suite offers a user friendly interface. This allows users to quickly understand how the software works. During the time I have used research suite, I have used it in different frequencies, differing between once or twice a week to once a month (mainly for data entry). Review collected by and hosted on G2.com.

During my time I have used Research suite, I have only rarely encountered issues or bugs that could not be overcome quickly or by self adjustments. Therefore I do not really have any dislikes about using research suite. Review collected by and hosted on G2.com.

eTMF software helps me streamline all operations from startup to study closure. The software is highly customizable, so we can set up a separate process for each study type.

We set up the system during onboarding, and with the help of consultants, we implemented it step by step, making it an integrated platform. We started with eTMF and we expanded to CTMS.

What I like about ResearchManager as an organization is that our requests are listened to. They are discussed for possible solutions, and if needed, added to a development list so they can be included in the roadmap. Review collected by and hosted on G2.com.

Like any new software, it took some getting used to, but that’s always the case. I’ve worked with many other systems, and ResearchManager has by far become my favorite, as long as you give it the right attention yourself. Review collected by and hosted on G2.com.

The Clinical Research Suite is pleasant in use as it has an intuitive and modern layout. It is a secured platform (two-step authorization) and the communication between parties is well organized. Review collected by and hosted on G2.com.

The order of steps when replying to questions of the other party are not intuitive. Uploading documents is far form flexible. The platform does not allow to correct any mistakes at any point, leading to unnecessary versions of documents or unanswered questions. Review collected by and hosted on G2.com.

I like that several people can work together to upload different documents in different sections as in my company several roles are responsible for different documents. Review collected by and hosted on G2.com.

What I really hate about ResearchManager is that I need to follow up with the site separately through email because sometimes when we complete an action and the site "Approves" a certain stage and the dossier should move to the next stage, the dossier has been sent through to the person who needed to approve or taken action on the next step. (E.g. one of my studies was stuck for 2,5 months until I called with the site and asked them about why it was taking so long. Upon investigation, the dossier had not been sent to the Department Head (whose task it was to Validate as next step. So if they don't get the notification that they need to do something, no one can proceed with the dossier. There's also not a way to see this or follow up on this in the system).

Another thing I really hate in Research Manager is the way it opens up extra questions depending on the response you give.

So you review the questions and start replying but then another (undefined number) of questions could possibly open up depending on the response you give. Which results in you having to go back to the study team or Sponsor to collect more information on the newly opened up questions.

It would be much better if you would be able to see all the questions that need to be answered, so you can collect all the needed information and you can complete all the information/questions in one go once you have everything.

(Site gave me a "pdf print" of all possible questions now as a sort of solution but this is coming from the system and is not very clear.) It would be much better to just open all the questions and grey them out if they don't need to be answered but at least you know everything you need to fill out or check what information you still have to collect.

If you fix those 2 issues, I might like the software a whole lot better already. Review collected by and hosted on G2.com.

As a clinical research coordinator, I appreciate how user-friendly ResearchManager EDC is. The interface is intuitive, making data entry and monitoring straightforward. It's also great that the platform ensures compliance with the regulatory standards, which is crucial in clinical research. The ability to customize forms and workflows to fit study requirements is a big plus. Review collected by and hosted on G2.com.

While the system is easy to use, it can be slow when handling large datasets, which can be fustrating during busy study periods. The reporting tools could be more flexible to allow better data analysis. Review collected by and hosted on G2.com.

Creates an overview of all trials and their status. Easy to find last version of files. Review collected by and hosted on G2.com.

I cannot remove documents that were uploaded by accident (before submitting to the METC). (Sometimes) notifications are not sent to for example PI when he/she needs to check and approve behore submission. Review collected by and hosted on G2.com.

It is an easy to use and user friendly platform to initiate and manage your research projects. It helps you in guiding you through the most important information and steps to undertake to take your research to the next step. All together it implements all the important aspects of research with ease. Review collected by and hosted on G2.com.

One minor thing is that if you submit an amendment or a change in any of the documents, once you click submit, it cannot be undone. Meaning that if you want to change anything afterwards, you either have to wait until the other party has done their job, or you have to contact an administrator to change the status again. Not a big deal, but can be annoying if you make a mistake. Review collected by and hosted on G2.com.

The website has a clear menu structure. It is straightforward to use. Review collected by and hosted on G2.com.

You are unable to delete a document you have uploaded, and you also cannot make any edits, even if you have not yet saved your changes. Review collected by and hosted on G2.com.

Number of features

Easy to use

Easy to add colleagues Review collected by and hosted on G2.com.

Sometimes too many options

Lay-out may be easier

The part 'questions to researcher' is not well organized Review collected by and hosted on G2.com.

It is very easy to work with. There is a clear overview of documents. Only the co-authors who are selected, get notified about changes in status. Review collected by and hosted on G2.com.

You can't change names of uploads after uploading it seems. Review collected by and hosted on G2.com.