CloudContactAI Reviews & Product Details

I appreciate the intuitive design of the platform and how easy it is to navigate. Review collected by and hosted on G2.com.

My only concern has been the occasional lag in the system during peak times. Review collected by and hosted on G2.com.

I really enjoy the integrated features that make it easy to switch between SMS, email, and voice. Review collected by and hosted on G2.com.

The only downside I’ve encountered is that sometimes the AI misinterprets customer queries. Review collected by and hosted on G2.com.

The reliability and deliverability rates are excellent, which is crucial for our business. Review collected by and hosted on G2.com.

The initial setup was a bit complex, but the support team was very helpful. Review collected by and hosted on G2.com.

The automated messaging feature saves us a lot of time and ensures messages are sent promptly. Review collected by and hosted on G2.com.

Occasionally, the interface can be a bit slow, but it's generally reliable. Review collected by and hosted on G2.com.

The ability to personalize messages has helped us build stronger relationships with our customers. Review collected by and hosted on G2.com.

Sometimes the message templates are a bit limited in customization. Review collected by and hosted on G2.com.

The scheduling feature is very user-friendly and has improved our client communication. Review collected by and hosted on G2.com.

The mobile app could use some improvements for better usability. Review collected by and hosted on G2.com.

The ease of use and the ability to schedule messages in advance are great features. Review collected by and hosted on G2.com.

The customization options for messages could be expanded. Review collected by and hosted on G2.com.

The ability to quickly create and send out promotional messages is fantastic. Review collected by and hosted on G2.com.

The analytics could be more comprehensive. Review collected by and hosted on G2.com.

The automated reminders have significantly reduced missed appointments. Review collected by and hosted on G2.com.

The reporting features could be more detailed. Review collected by and hosted on G2.com.

I have been using CloudContactAI for six months now, and it has consistently exceeded my expectations. This innovative solution transforms the way we communicate with our customers. Its robust and easy-to-use features stand out in the crowded field of customer communication solutions.

Its SMS functionality is top-notch. The ability to send bulk messages while personalizing them for each recipient is a major standout. The efficiency and delivery rates are excellent, ensuring that our messages reach customers promptly. Review collected by and hosted on G2.com.

As far as criticisms go, there are very few. One minor issue is that the onboarding process could be a little smoother. Review collected by and hosted on G2.com.