This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
We are a commercial biobank operating a decentralized collection model, collecting biospecimens directly from patients at their residences. Our work spans a wide range of sample types, including blood, plasma, PBMCs, saliva, urine, and tissue, to support diverse clinical and translational studies. To manage these complex workflows and deliver high-quality, well-annotated samples to our clients, we sought a robust LIMS and, after evaluating several options, selected CloudLIMS.
Before CloudLIMS, we relied on spreadsheets and manual tools to handle client requests and sample processing. This approach quickly proved inefficient for managing aliquots, tracking storage, and generating client reports. Since implementing CloudLIMS in 2022, we now have an integrated system that addresses these needs effectively.
The CloudLIMS team worked closely with us to ensure a smooth implementation and tailored the system to our requirements, from managing client requests and processing samples to handling aliquots, storage, and shipments. Today, we manage over 60,000 storage units in CloudLIMS, and even with large volumes, the system performs reliably and loads quickly. Features such as the Quick View functionality make it easy to navigate our inventory.
CloudLIMS has also enhanced our reporting and search capabilities. We can now generate custom reports, export data seamlessly, and display thousands of records in search results—capabilities we lacked previously. Importantly, CloudLIMS configured the system to our needs at no additional cost and provided excellent support throughout the process.
Since adopting CloudLIMS, we have seen meaningful improvements, including reduced turnaround times, streamlined biospecimen lifecycle management, and fewer manual errors. CloudLIMS has become an essential part of our operations, and we are confident in recommending it to any biobank seeking a LIMS solution supported by a responsive and knowledgeable team. Review collected by and hosted on G2.com.
One area for improvement is the initial learning curve that comes with transitioning from spreadsheets to a full LIMS platform. While expected, it does require some training and adjustment for staff to get fully comfortable. Additionally, although CloudLIMS performs reliably overall, searches and reports involving very large datasets can occasionally take a little longer to load, which is understandable given the volume of records being managed. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
