[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Future Processing
Sponsored
Future Processing
Visit Website
Product Avatar Image
Comcast Business

By Comcast

Unclaimed Profile

Claim your company’s G2 profile

Claiming this profile confirms that you work at Comcast Business and allows you to manage how it appears on G2.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

  • We’ll verify your work email before granting access.

Claim Now
Future Processing
Sponsored
Future Processing
Visit Website
It's been two months since this profile received a new review
Leave a Review

Comcast Business Reviews & Provider Details

Comcast Business Product Details
Future Processing
Sponsored
Future Processing
Visit Website
Product Avatar Image

Have you used Comcast Business before?

Answer a few questions to help the Comcast Business community

Comcast Business Reviews (13)

Reviews

Comcast Business Reviews (13)

3.2
13 reviews

Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
TB
Director of Administration
Small-Business (50 or fewer emp.)
"Comcast the Good, the Bad and the Ugly"
What do you like best about Comcast Business?

I can always get support on the phone even if they aren't helpful Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

Internet outages and refusal to issue credits. Then they issue $8 credit to compensate for over $100,000 lost in revenue because we can't access our cloud based software due to internet outage. We can't help clients who walk in because the staff has been sent home. Outages happen fairly often in our office. It's so bad that I'm trying to add backup internet services with another company. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Small-Business (50 or fewer emp.)
"Reliable Service for Business Needs"
What do you like best about Comcast Business?

I appreciate the reliability and speed of Comcast Business internet services. It ensures that my business operations run smoothly without interruptions. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

While the service is generally reliable, I’ve found that the pricing can be a bit higher compared to other providers. Additionally, occasional service outages, though rare, can be disruptive and take some time to resolve. Review collected by and hosted on G2.com.

Michele A.
MA
Technical Recruiter
Enterprise (> 1000 emp.)
"Efficient and easy to use. Highly recommend!"
What do you like best about Comcast Business?

Masergy Services provides businesses with a comprehensive and integrated solution for all their communication and networking needs. With Masergy, businesses no longer have to work with multiple vendors and struggle with compatibility issues. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

One aspect that users may appreciate about a product is its efficient and speedy performance. A smooth and seamless experience can enhance the overall user experience, allowing for quick and effortless navigation and interaction with the product. Review collected by and hosted on G2.com.

Jeff D.
JD
"Business internet is wildly unreliable"
What do you like best about Comcast Business?

They provide internet service to our building. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

The internet has gone out multiple times since we started the service.

We have had a technician out here once, which the customer service people over the phone said was cancelled so they couldn't see any notes about the service.

They also still have us listed as the old business despite calling in multiple times letting them know that business is no longer here.

The ONLY person that has been helpful was the technician that came to look at our cables. So far that's it. Review collected by and hosted on G2.com.

KB
President
Small-Business (50 or fewer emp.)
"service was below average uptime, customer service was horrible"
What do you like best about Comcast Business?

Speeds were good when it was up. but if you average in my downtime, the speed was not worth it Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

I wouldn't say I liked the fact that the downtime was unacceptable. Customer service was a run around to get things scheduled. I suffered a setback during covid and had to terminate the service. Absolutely no help in resolving an early termination fee. Review collected by and hosted on G2.com.

DP
Business Owner
Small-Business (50 or fewer emp.)
"Internet service ok But Customer Support is Horrible"
What do you like best about Comcast Business?

Internet was good when it worked. Outages were frequent. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

Customer service is awful. See above for more details Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business (50 or fewer emp.)
"Comcast Business meets my needs."
What do you like best about Comcast Business?

They are quite easy to work with. Comcast Business is always a phone call away, unlike the customer service provided by so many companies these days. I do not recall having to wait more than a few minutes for them to answer the phone and knowledgeable people handled my questions. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

There is nothing I dislike. I have never had a problem with Comcast Business. I think they are a little bit on the expensive end of the range, but I believe that you get what you pay for. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business (50 or fewer emp.)
"Slow speeds"
What do you like best about Comcast Business?

I appreciate the ease of their website and auto-billing. Ease of use and navigation. Above average. Review collected by and hosted on G2.com.

What do you dislike about Comcast Business?

Contacting customer service directly can be a hassle. Better more experienced and trained customer service reps. Less wait time. Review collected by and hosted on G2.com.

NM
office Administrator
Small-Business (50 or fewer emp.)
"Very Easy to Connect"
Describe the project or task Comcast Business helped with:

Comcast helped us with the office remote office phone line. Review collected by and hosted on G2.com.

What do you like best about Comcast Business?

We can access remotely to the landline, make calls remotely. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
GH
Enterprise (> 1000 emp.)
"Masergy"
Describe the project or task Comcast Business helped with:

We migrated from an on prem telephony and contact center solution to a cloud based solution with Masergy Review collected by and hosted on G2.com.

What do you like best about Comcast Business?

They were able to walk us through the process and help us design our solution Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.