Corpay One Reviews & Product Details

Corpay has been so easy to get set up and use. The reporting is very clear and easy to allocate to different business divisions.

Corpay has made it so much easier for us to keep up with gas purchases on company vehicles and make sure all purchases are business related.

We use these cards extensively every day and it was so easy to transition from our other credit card usage to the Corpay cards, integration was seamless. Review collected by and hosted on G2.com.

It did take several months and meetings with Corpay in order to get things all set up and cards issued. Review collected by and hosted on G2.com.

I love how I do not have to wait so long for approvals anymore. It saves so much time.

I submit the bill to Corpay One via email and set the approver and they receive a notification that there is a bill waiting for them. They can just login and review and approve. Also I do not have to write checks anymore and wait for signatures. no more lost checks! Review collected by and hosted on G2.com.

1) When trying to login, I sometimes have to enter my login info 2-3 times before being let in. Review collected by and hosted on G2.com.

The multi payment options that support various payment gateway Review collected by and hosted on G2.com.

The transaction fee that is a bit high and complex to understand Review collected by and hosted on G2.com.

The security enhancement, that provides secure payment processing and protects customer data Review collected by and hosted on G2.com.

It is a complex setup process which is time-consuming. Review collected by and hosted on G2.com.

The most helpful thing about using Corpay One is being able to see all the details of each purchase. We are able to see who purchased what type of gas for which vehicle and what type of gas they purchased. The cards are easy to set up and they are easy to use and when we do have questions, the Corpay One team is very helpful. The app is very helpful in mangaing the cards when I am away from my computer. Review collected by and hosted on G2.com.

Sometimes, the type of fuel reported to Corpay One is inaccurate. Also, there are often issues when sending in receipts to be automatically matched. A majority of the receipts dont match automatically and i will have to match them manually. Review collected by and hosted on G2.com.

Simple Integration with Quickbooks and allows individual users to manage their individual cards and upload receipts shortening the receipt and expense categorization round up that is the most difficult part of the corporate spending process. Review collected by and hosted on G2.com.

Limitations with Vendors/CuThis is a major frustration. Limitation on customizing what card users can see as options for their expense categories and classes. Also these fields do not alphabetize in drop down list but as they are added, so it makes it difficult to sift through to know what you need if you are not someone who deals in the accounts and classes as someone in finance would. Too easy to select the wrong thing in this way. Must more effective if this could be customized and simplified for card users. This would improve functionality SO MUCH to have the option of making classes or categories! Also it is ridiculous that clients with more than 10 cards are not protected by fraud! That is the whole point of a credit card. Even when we blocked a card before any charges were visible on the portal when we learned of a car break in. 10 charges were added after that Blockage. Customer service would not acknowledge that the charges were not visible to us when we blocked the card, and customer service response was below zero. Thankfully the fraudulent charges only amounted to a few hundred dollars, but there was NO support or help with the claim. Additionally there were several crucial clerical errors in account set up details -email addresses and phone numbers) that were different between corpay and fleetcor that were a major problem with effective communication during our customer service needs. It was troubling that the customer service representatives assigned to answer the phone number had less information that I did about what kind of purchases could be made with our cards. It was very frustrating to say the least. The software does have some good points, and the team I have worked with on that side of things seems very competent and easy to correspond with, but customer service is well below standards on the credit card user side of things I would consider minimum standards. The only reason we did not leave was becuase of a few key members of corpay team. Review collected by and hosted on G2.com.

Setting up Corpay was almost effortless. Once we got our account set up, we could implement workflows at our own pace. It is easy to upload and manage invoices, assign approvers, break out expenses by vendors, and to submit payment. We use Corpay daily and it is a critical part of our accounts payable process.

Another feature that we love to use for our company is the expense reimbursments. It makes reimbursing employees for expenses simple, quick, and efficient.

Furthermore, at any point, support is just a click away. I have never had to wait to hear back; they are the most responsive platform I have worked with. Review collected by and hosted on G2.com.

Any critique I've ever had, they have resolved. Review collected by and hosted on G2.com.

Speedy and faster reaches of transfering the funds Review collected by and hosted on G2.com.

Not too customer friendly and less publicity Review collected by and hosted on G2.com.

The flexibility of Corpay One is really the best part about it. The ability to change purchasing power or type on the fly is really great. Also, the automatic classification works pretty well with some testing. Review collected by and hosted on G2.com.

The app is still a bit buggy. It can be slow and for some reason doesnt let you change quite as many setting as the desktop will. Also the notifications aren't quite powerful enough yet. You can tell it's a new product but it functions well and I'm looking forward to seeing it develop. They really push the automated AP billing though which is very frustrating. It's not something we're looking for but the app and desktop site try to push you there first. Review collected by and hosted on G2.com.

I really like that we are getting the rebates. Why not get money back while we do it? The customer support has been outstanding too. They are taking care of issues that arise before I can even deal with them. It has been easy to implement, and we are still working on rolling it out. Review collected by and hosted on G2.com.

The only thing I have to say that I dislike is that it does not integrate with my accounting software yet. I will be very excited to see that. Review collected by and hosted on G2.com.