It's been two months since this profile received a new review

Corpay One Reviews & Product Details - Page 6

Corpay One Product Details

Corpay One is a credit card and spend management solution for businesses. Build custom bookkeeping and approval workflows that streamline work for your team, send fast virtual cards for vendor payments, control employee spending with custom card control tools and earn rebates on all business expenses with the Smart Business Mastercard® or Universal Fuel Mastercard®. Our complete solution is designed to help you spend smarter, earn faster, and save more while reducing your tech stack and other card programs. Get started today! Corpay One helps you with: - Automated ACH, Check and Virtual Card payments - Company cards and fuel cards - Spend control - Easy-to-use bill pay interface - Hands-free bill and receipt scanning - Infinitely customizable workflows - Guided onboarding - Live, online support - Dedicated team of payments experts

Product Website

Seller

Corpay

Discussions

Corpay One Community

Languages Supported

Danish, English

Product Description

Flawed expense management, bookkeeping and accounts payable processes keep your company from reaching its full potential. Corpay One gives you the tools you need to run smart, scalable finance operations - without spending more money or wasting more time. Corpay One is an all-in-one automation solution for businesses and accounting firms. Corpay One empowers teams by automating: Accounts Payable, Bookkeeping, Receipt and Bill Scanning, Reimbursements, Expense Reports, Reconciliation and more.

Overview by

Christopher Rush

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Corpay One Media

Corpay One Demo - Easily, effortlessly pay bills

Corpay One's bill pay dashboard gives you a complete view of payment tracking, approvals and more.

Corpay One Demo - Automate everyday work

Workflows empower you to work smarter - not harder. Automate expense routing, approvals, coding and more.

Corpay One offers FREE Check and ACH payment options, virtual card, international wire and foreign exchange.

The Corpay One Mastercard® is a smarter way to pay. Oversee all employee cards and deactivate cards instantly, from anywhere, to keep your accounts secure.

Corpay One Demo - Set card spending controls

Set spend controls by merchant category, or by daily, weekly or monthly spending limits.

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

G2 reviews are authentic and verified.

Here's how.

CC

Claudio C.

Controller

Small-Business (50 or fewer emp.)

11/29/2022

"A great alternative for a non-profit to pay their bills without getting a HUGE BILL!"

5/5

What do you like best about Corpay One?

The customer relationship has been the most critical aspect of my experience with Corpay One. Since the beginning, a team of qualified professionals has provided stellar support and continues to do so. I am looking forward to expanding my use of the bill pay and credit cards products with Corpay One. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

Some functionalities are still being developed but the Corpay Customer Success Team always appreciates my feedback and makes me feel that I am being heard. Review collected by and hosted on G2.com.

Response from Tony Williams of Corpay One

edit

Claudio, so good to hear from you. Thank you for the wonderful feedback! We're still growing thanks to feedback like this. Thanks for being a part of the Corpay One family!

RH

Rebecca H.

Small-Business (50 or fewer emp.)

8/15/2023

"Corpay makes paying vendors very easy - Love them!!"

5/5

What do you like best about Corpay One?

It's very easy to learn. It syncs seamlessly to Quickbooks Online. I can attach copies of invoices or "create" an invoice if I don't have one. Corpay is continuously making cool upgrades to the system. Corpay's customers service department (Megan) and technical support (Anthony and Hunter) are very responsive and helpful - they're the best!. The price is very competitive with other A/P vendors. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

We use the Corpay credit card (multiple users on our account) and occasionaly a couple of the cards have been blocked. It could be our spending habits :), but we never know why. However, it's very easy to unlock the card and keep going! Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

5/21/2024

"Ease for admin, complications for users"

2.5/5

What do you like best about Corpay One?

The platform is easy to navigate, very clear, and help tools are easily available. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

It is extremely complicated to process contracts and invoices that require different forms of coding, and invoices that require multiple payments. Review collected by and hosted on G2.com.

TG

Theresa Rae G.

Accounting (for this client but I own my accounting firm)

Small-Business (50 or fewer emp.)

8/8/2023

"A few issues but Corpay is working them out!"

4/5

What do you like best about Corpay One?

Support is getting better at handling your support request faster than a year ago. The workflows are great - we had lots of layers of approvals. Still would like next-day ACH but not available yet. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

Had some issues with workflows not working correctly and payments made that should not have been. It can be frustrating to understand it all but it is a very robust system. Review collected by and hosted on G2.com.

LF

Lorna F.

Small-Business (50 or fewer emp.)

8/8/2023

"Corpay One has eased the A/P crunch"

4.5/5

What do you like best about Corpay One?

The syncing to QBO is the most helpful part about Corpay. I upload/email my receipts, categorize, approve and bam! it is done. Corpay is a bit on the expensive side, but the time savings has been worth it. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

I would like for Corpay to default payment to check, not virtual card (vcc). It has caused a few headaches. The other quirk that I would like fixed is that I would like to download all payments to a vendor and send it to the vendor. There have been a few times someone has asked for a list of payments and I am unable to provide that. Review collected by and hosted on G2.com.

Response from Tony Williams of Corpay One

edit

Love to hear this, Lorna! Sounds like we've made your life a little easier. Thank you for sharing your feedback on the default payment method. That is helpful and will be shared with our Product Team as we continue to move forward. We have a new feature that may help you download all payments sent to a vendor. We'll reach out to you to chat about it!

RY

Rick Y.

Senior Tax Accountant

Small-Business (50 or fewer emp.)

8/8/2023

"Back office support with actual support!"

5/5

What do you like best about Corpay One?

The ability to have flexibility in managing bill payments for clients is something that we all strive for. Making things as easy as possible. Payments with multiple options to cater to the way your client wants to pay. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

My identity verification was a hassel that I wouldn't want anyone to go through. But after getting set up they are great just a huge bump to overcome initially Review collected by and hosted on G2.com.

AB

Amanda B.

Small-Business (50 or fewer emp.)

8/8/2023

"Easy to use for my Firm and my clients"

5/5

What do you like best about Corpay One?

The best part of Corpay one is the ability to add workflows so that bills can be added by my form and approved by the client. Other bill pay services do not have this added feature. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

The amount of time for a check to reach the vender is longer than I would prefer. Review collected by and hosted on G2.com.

Response from Tony Williams of Corpay One

edit

Amanda, thank you for sharing your feedback. Sounds like we've made things a little easier for you and your clients. Also, we're looking into some options to make check delivery faster. As soon as we get that sorted, we'll update you. Thanks again for sharing!

SM

Steven M.

Chief Egghead

Small-Business (50 or fewer emp.)

4/3/2023

"Horribly disorganized and mismanaged financial service."

0/5

What do you like best about Corpay One?

Nothing, the service oversells and under delivers at every single step. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

Initially the sales representative contacted me about converting all our AP to their service. They stated it would take 3-5 business days to review and get setup. He offered a $10,000 line to cover all our monthly AP. Then after 4 weeks of struggling with their internal department they came back with a $1000 credit line that covers not any single AP monthly invoice. Then after using it twice they reduced our line to $200 citing "Market Conditions". When I called to complain our representative had transferred to a different division. When I called to cancel, they called me back 4 times and sent me two emails asking what the reason was and only after making two additional calls and being transferred 3 times was I able to completely cancel the account. This company and their site of financial services is a piece a garbage not worth the investment of your time. Review collected by and hosted on G2.com.

Response from Tony Williams of Corpay One

edit

Hello Steven. Thank you for the feedback regarding your application process and the management of your account thereafter up through the closure. The macroeconomics this year did take a toll on some accounts and unfortunately, your business was impacted. We understand that this was a major inconvenience. We would like to apologize for your experience and will be taking your feedback to improve our process moving forward.

UC

Verified User in Construction

Small-Business (50 or fewer emp.)

11/14/2023

"Excellent service"

5/5

What do you like best about Corpay One?

Corpay One makes is quick and easy to get reimbursed for mileage. The system is extremely user friendly. I am so impressed with Corpay One. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

In all honesty, I have not come across an issue with the system. It is quick and east to use. Review collected by and hosted on G2.com.

CC

Verified User in Consulting

Small-Business (50 or fewer emp.)

8/10/2023

"Great Product--but has room to improve"

4/5

What do you like best about Corpay One?

I like the automatic entry rules, OCR data capture, multi-level rules capability, and QBO intergration. Review collected by and hosted on G2.com.

What do you dislike about Corpay One?

Some features are hard to find--the UI is sometimes not very intuitive. Also got hung up when setting up new funding accounts for clients--needed to enter an authorized signer's name, not the biz name. Stuff like that is a bit head scratching. New fees are frustrating.

Do hope they add a receivables module in the future. Review collected by and hosted on G2.com.

What problems is Corpay One solving and how is that benefiting you?

By popular demand (and in a switch from my long-time reluctance) I've begun offering AP services for my (mostly) non-profit clients. I needed a cost-effective solution Corpay fills the bill. I'm just getting started (only have seven clients signed up so far) and have paid only about ten bills but so far, so good. Review collected by and hosted on G2.com.