Cove Data Protection Reviews & Product Details

They have an impressive history of providing secure, encrypted, and immutable backup solutions. These services cover not just endpoints such as servers, workstations, and laptops, but also extend to M365 tenants. Additionally, they are preparing to launch backup support for Google Workspace in the near future.

Simple and easy to use, I log in daily to check my backups, but I don't even need to as they have a great reporting system with daily automated reports which are highly customisable. Review collected by and hosted on G2.com.

The deployment process can be a little bit confusing at first but their support team are great and always ready to help Review collected by and hosted on G2.com.

Ease of use and very graphical interface with several great pie charts. Its dashboard is easy to navigate and all the information is easy to review. I'm able to navigate and load information I need without requiring a lot of training. The speed at which everything loads is also nice. I can safely say that this is one of the best products in the market from a GUI and user experience. We're able to give our clients access to self managed if needed which is a great bonus. Review collected by and hosted on G2.com.

Cove Backup offers services for M365, servers, and workstations, and performs these tasks effectively. One notable issue is their pricing structure. Having used this product for over 8 years, it appears that N-ABLE prioritises their own profits, which reduces flexibility for MSPs. While a higher price can be justified for a quality product, N-ABLE's pricing tests the boundaries of what is acceptable. There are also significant space limitations with their server and workstation backups, making them less competitive as competitor offerings are priced at least 50% lower than N-ABLE. Consequently, our usage is limited to the M365 backup service, and we have transitioned away from using their server and workstation backups. Review collected by and hosted on G2.com.

The recent improvements to the centralized dashboard have made monitoring backups across multiple devices much easier. I also really like the addition of proactive alerting and reporting features they help ensure we never miss a failed backup. The improved UI feels more modern and intuitive, saving us time during daily checks. Review collected by and hosted on G2.com.

While Cove Data Protection works well overall, the initial setup could be improved by making retention policies and storage location configuration more visible during onboarding. Currently, setting up custom retention requires navigating through several menus, which isn’t very intuitive for first-time users. It would also be helpful if backup scheduling allowed for more specific time windows and blackout periods. Review collected by and hosted on G2.com.

For me the best things about Cove is how easy it is to install, manage and browse backups. The entire process from start to finish is so easy and if theres anything that trips you up then N-Able have great resources so you can learn. Installation is as easy as a script. I've used Cove every day basically and never had many issues if any. Review collected by and hosted on G2.com.

very rarely have issues with Cove however I wish I could view old logs and errors for any VDR that has failed. Review collected by and hosted on G2.com.

The solution is moving closer to the Proxmox world, and for all users who are abandoning the VMware world, this is a great thing. They've implemented the Enhanced Retention Policies UI, which has significantly improved the customization of retention policies. Review collected by and hosted on G2.com.

When you back up a hypervisor like Microsoft Hyper-V and need to recover a single file from a VM, it requires installing a virtual drive that is set to the local drive letter B:. This virtual drive has read access to the backups and cannot be removed without a host reboot, which isn't always possible in a production environment. Review collected by and hosted on G2.com.

Cove Data Protection is one of those products that allow us to "sleep at night." We've taken it fleet wide to every one of the Partners we serve, and utilize it for everything from single file restores to complete Disaster Recovery scenarios. Its flexibility to provide comprehensive protection across workstations, servers, and Microsoft 365 while also being easily managed by our entire Engineering team makes it a no brainer. We've worked with nearly every "big name" in the business continuity space through the years, and Cove solidly sits as our sole go-to solution and remains so at each annual review/assessment of the product. Review collected by and hosted on G2.com.

Native reporting continues to be the one main sticking point for us. Thankfully the team managing Cove Data Protection are very responsive and open to such feedback, and we have confidence in seeing growth in that area of the platform much sooner-than-later. Review collected by and hosted on G2.com.

The reliability and ease of use is definitely the first that comes to mind. Was it not for the confirmation reports to remind me, Cove would almost be a set and forget data protection solution. My backups complete successfully day after day after day. The reliability of this service is amazing and the peace of mind that the automated recovery testing functionality provides is certainly on of my favourite features. The implementation is really made super simple and ingrates seamlessly with my RMM portal. Overall, fantastic product! Review collected by and hosted on G2.com.

There is really no downside to it for me. I have used Cove at various clients in the past and more recently internally and Cove perfectly caters for all my requirements. Review collected by and hosted on G2.com.

The data recovery process is straightforward and not complicated. Review collected by and hosted on G2.com.

When there is an internet outage, backups do not complete successfully, and it is also not possible to restore data. Review collected by and hosted on G2.com.

What we have found compared to other backup solutions is that it is more reliable and takes less work to manage. We have much less failure tickets to deal with compared to solutions in the past. The backups just seem to work! Installation is very simple and can be done with scripting. They also offer both on-premise and cloud backups in one solution so you have one dashboard to monitor all your backups in one place instead of multiple tools. The engineers always seem willing to hop on a call to ensure you are getting the most out of the product. Review collected by and hosted on G2.com.

Honestly there isn't much to not like. One thing we are hoping for is to be able to backup 365 users by groups instead of individual users so we could automate removing users from backup if needed. Review collected by and hosted on G2.com.

I really appreciate the dashboard for managing all my backups; it’s intuitive and keeps everything organized. The integration with Take Control has made deploying backups much simpler and more efficient for me. Review collected by and hosted on G2.com.

I dont have many dislikes. My biggest complaint would be the backup manager loosing its connection to the cloud/management page. Review collected by and hosted on G2.com.