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Crisp Data Platform Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Crisp Data Platform, allowing quick access to essential data with minimal effort. (37 mentions)
Users find the data comprehensiveness of Crisp Data Platform invaluable for proactive business trend identification. (19 mentions)
Users value the high data accuracy of Crisp Data Platform, simplifying access to essential business insights. (12 mentions)
Customers rave about the responsive customer support of Crisp, enhancing their overall experience and efficiency. (11 mentions)
Users appreciate the setup ease of Crisp Data Platform, enabling quick initiation and efficient customization for daily use. (10 mentions)
Users value the clarity of data provided by Crisp, enhancing their ability to analyze and understand information effectively. (8 mentions)
Users face data management issues, including slow vendor setup and lack of validation checks, impacting efficiency. (9 mentions)
Users express frustration with filtering issues that complicate report generation and require excessive scrolling to find data. (7 mentions)
Users find the inadequate reporting in Crisp Data Platform frustrating, struggling with unreliability and slow data access. (7 mentions)
Users feel a lack of flexibility in data selection, limiting their ability to conduct detailed analyses effectively. (6 mentions)
Users experience slow performance with Crisp Data Platform, causing frustration when accessing and generating data reports. (6 mentions)
Users experience data delays with Crisp Data Platform, facing lag in reporting and occasional bugs affecting access. (4 mentions)

Top Pros or Advantages of Crisp Data Platform

1. Ease of Use
Users appreciate the ease of use of Crisp Data Platform, allowing quick access to essential data with minimal effort.
See 37 mentions

See Related User Reviews

Carlos V.
CV

Carlos V.

Mid-Market (51-1000 emp.)

5.0/5

"Novamex"

What do you like about Crisp Data Platform?

I really like how smooth the dashboards run and how I can identify certain promos that work more than others. It is very manageable to filter and refr

CP

Cody P.

Mid-Market (51-1000 emp.)

4.0/5

"Crisp Review"

What do you like about Crisp Data Platform?

I like how simple Crisp is to use. From using the data filters to select time frame, accounts and items, to downloading to excel to create custom repo

2. Data Comprehensiveness
Users find the data comprehensiveness of Crisp Data Platform invaluable for proactive business trend identification.
See 19 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Helpful Business Management Tool"

What do you like about Crisp Data Platform?

Provides a great macro view to identify trends and undercurrents in the business before they are big problems.

Verified User
I

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Good platform to track performance"

What do you like about Crisp Data Platform?

The capability to filter, and slice data

3. Data Accuracy
Users value the high data accuracy of Crisp Data Platform, simplifying access to essential business insights.
See 12 mentions

See Related User Reviews

Chris W.
CW

Chris W.

Small-Business (50 or fewer emp.)

4.5/5

"Best in Class!"

What do you like about Crisp Data Platform?

I love how easy it is to log into Crisp and pull data. It would take me multiple reports and multiple data sites to pull the data I can easily access

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Retailer and SKU-level data insights for planning + forecasting"

What do you like about Crisp Data Platform?

Visualizing store-level and SKU-level retailer data, easy to filter scope by geography, SKU, or other parameters; export functions enable users to der

4. Customer Support
Customers rave about the responsive customer support of Crisp, enhancing their overall experience and efficiency.
See 11 mentions

See Related User Reviews

DM

Debra M.

Mid-Market (51-1000 emp.)

4.5/5

"Daiya & Crisp"

What do you like about Crisp Data Platform?

The crisp platform has helped my company to grow distribution in targeted accounts by being able to identify the opportunities for regions, stores and

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Massive timesaver"

What do you like about Crisp Data Platform?

I've been using Crisp for years and it has been a huge timesaver for our company. Having access to everyone in one place and with a similar structure

5. Setup Ease
Users appreciate the setup ease of Crisp Data Platform, enabling quick initiation and efficient customization for daily use.
See 10 mentions

See Related User Reviews

DM

Debra M.

Mid-Market (51-1000 emp.)

4.5/5

"Daiya & Crisp"

What do you like about Crisp Data Platform?

The crisp platform has helped my company to grow distribution in targeted accounts by being able to identify the opportunities for regions, stores and

Luke H.
LH

Luke H.

Mid-Market (51-1000 emp.)

5.0/5

"Very impressed with the Crisp Data Connector"

What do you like about Crisp Data Platform?

The number of intregretions that Crisp supports. We are able to get data out from almost all our retailers giving us great coverage. It is also very e

6. Data Clarity
Users value the clarity of data provided by Crisp, enhancing their ability to analyze and understand information effectively.
See 8 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Helpful Business Management Tool"

What do you like about Crisp Data Platform?

Provides a great macro view to identify trends and undercurrents in the business before they are big problems.

Andres R.
AR

Andres R.

Small-Business (50 or fewer emp.)

5.0/5

"I like very much Crisp because it helps with my voids and my highest selling points"

What do you like about Crisp Data Platform?

We can determinate in which region we are selling more and also less and we can put attention to that also Sales by stores and voids help me organize

Top Cons or Disadvantages of Crisp Data Platform

1. Data Management Issues
Users face data management issues, including slow vendor setup and lack of validation checks, impacting efficiency.
See 9 mentions

See Related User Reviews

Angela L.
AL

Angela L.

Mid-Market (51-1000 emp.)

5.0/5

"Senior Manager - eCommerce"

What do you dislike about Crisp Data Platform?

The only issue we have had is the time to get a new vendor set up. It takes awhile to scrub the data to ensure it is the most help for each account ma

Alyssa D.
AD

Alyssa D.

Mid-Market (51-1000 emp.)

4.5/5

"CRISP Closes Data Reporting Gaps"

What do you dislike about Crisp Data Platform?

Some specific-to-our-company needs can't currently be met. Wish there was a way to pull in some additional data points into the view we need, instead

2. Filtering Issues
Users express frustration with filtering issues that complicate report generation and require excessive scrolling to find data.
See 7 mentions

See Related User Reviews

SS

Scarlet S.

Mid-Market (51-1000 emp.)

5.0/5

"Safe Catch Western Sales Manager"

What do you dislike about Crisp Data Platform?

I don’t think Crisp has this feature yet, but it would be wonderful to pull a distribution grid of all our products and what warehouse(s) that it’s lo

Carlos V.
CV

Carlos V.

Mid-Market (51-1000 emp.)

5.0/5

"Novamex"

What do you dislike about Crisp Data Platform?

I think I dislike having to scroll through so much sometimes to get to what I need. I wish the date parameters were easier to work with.

3. Inadequate Reporting
Users find the inadequate reporting in Crisp Data Platform frustrating, struggling with unreliability and slow data access.
See 7 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Retailer and SKU-level data insights for planning + forecasting"

What do you dislike about Crisp Data Platform?

Lag time to generate reports or filter by a parameter significantly affects user experience, making it difficult to quickly toggle between different r

Erika B.
EB

Erika B.

Small-Business (50 or fewer emp.)

5.0/5

"Crisp is Key to Getting a Handle on Inventory and Avoiding OOS Issues"

What do you dislike about Crisp Data Platform?

I don't feel like I'm fully utilizing the reporting tools available. I wish I had live use cases for each report available in Crisp so I could make an

4. Limited Flexibility
Users feel a lack of flexibility in data selection, limiting their ability to conduct detailed analyses effectively.
See 6 mentions

See Related User Reviews

Luke H.
LH

Luke H.

Mid-Market (51-1000 emp.)

5.0/5

"Very impressed with the Crisp Data Connector"

What do you dislike about Crisp Data Platform?

While there is not much to dislike, it would be nice to have some more flexibility around the data we can pull - this may be more of a limitaion on th

CE

Claire E.

Mid-Market (51-1000 emp.)

4.0/5

"Easy to learn and use on a daily baisis"

What do you dislike about Crisp Data Platform?

While the platform is overall very useful, some filters and customization options can feel a bit limited when trying to drill down into specific segme

5. Slow Performance
Users experience slow performance with Crisp Data Platform, causing frustration when accessing and generating data reports.
See 6 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Retailer and SKU-level data insights for planning + forecasting"

What do you dislike about Crisp Data Platform?

Lag time to generate reports or filter by a parameter significantly affects user experience, making it difficult to quickly toggle between different r

EK

ericka k.

Small-Business (50 or fewer emp.)

2.0/5

"Not as great as it used to be"

What do you dislike about Crisp Data Platform?

Since rolling into UNFI, it is frustrating to have to go to two separate sites to get my data. It has also become incredibly unreliable. The other day

6. Data Delays
Users experience data delays with Crisp Data Platform, facing lag in reporting and occasional bugs affecting access.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Crisp has been helpful in automating our data sources"

What do you dislike about Crisp Data Platform?

There can be bugs every once and awhile where data doesn't load properly and it take a day or two for the team to correct. It's usually only for one o

Adam L.
AL

Adam L.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to navigate distributor data"

What do you dislike about Crisp Data Platform?

Inventory reports for distributors sometimes lag a day or two

Crisp Data Platform Reviews (122)

Reviews

Crisp Data Platform Reviews (122)

4.5
122 reviews
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Kyle C.
KC
Mid-Market (51-1000 emp.)
"Quickly integrate retail Sales & Inventory Data into your data workstreams"
What do you like best about Crisp Data Platform?

Crisp continues to build upon their core business, creating new retail connectors and branching out into EDI connections. Additionally, they are investing in creating strong, out of the box, dashboards for their clients to get more value out of the data. With all of this normalized data, Crisp understands that AI will be a strong component of their product offering in the future and has published open source AI notebooks for clients to leverage as a starting point for our internal AI initiatives. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Further normalization across different datasets. While the underlying data across data sources may be different, it would be nice to see frameworks of normalization across different datasets above what exists today. Today, there are aggregated sales and inventory tables across multiple retailers, but for a channel such as Amazon, is there a way to combine multiple Amazon accounts together? Vendor Central and seller central combined? Amazon sales and inventory in addition to Amazon Ad data? Pushing into further use cases here would be helpful. Review collected by and hosted on G2.com.

CE
Ecommerce Analyst
Mid-Market (51-1000 emp.)
"Easy to learn and use on a daily baisis"
What do you like best about Crisp Data Platform?

What I like best about the Crisp Data Platform is how easy it is to access and visualize retailer POS data in near real-time. The platform streamlines our reporting and makes it easier to identify trends, out-of-stocks, and sales opportunities across accounts without needing to manipulate large datasets manually. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

While the platform is overall very useful, some filters and customization options can feel a bit limited when trying to drill down into specific segments or date ranges. More flexibility would make it even more powerful for deep-dive analysis. Review collected by and hosted on G2.com.

DM
Director of Sales
Mid-Market (51-1000 emp.)
"Daiya & Crisp"
What do you like best about Crisp Data Platform?

The crisp platform has helped my company to grow distribution in targeted accounts by being able to identify the opportunities for regions, stores and skus. It is easy to set up and makes it easy to update if focuses change. the training I received and the follow up assisted int he quick learning of the system. The reports have become my Monday morning ritual. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I would like the ability to use the both the Supervalu along with the UNFI , piece as i have accounts pulling from both. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
EC
Mid-Market (51-1000 emp.)
"Effortless Data Integration, Perfect for Forecasting"
What do you like best about Crisp Data Platform?

I love the data catalog feature in Crisp Data Platform which simplifies understanding of data availability and assists in smoothly integrating data into our warehouse. I appreciate the support from our account manager who helped familiarize us with potential challenges. This platform improves our forecasting capabilities, enabling us to maintain a healthy inventory. Understanding data elements without individual retailer’s tools is invaluable. The process of setting up was efficient and easy, with the benefit of easy comprehension of available data from retailers, which makes it impressive. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I would like the Crisp Data Platform to add calculations on top of the raw data they send us. Specifically, having change log information to show day-over-day changes would be helpful. Review collected by and hosted on G2.com.

PH
Replenishment Manager
Small-Business (50 or fewer emp.)
"Easy to use and personalize platform."
What do you like best about Crisp Data Platform?

Crisp is our only access to Walmart's API feed, which contains more datasets than their BI link or report builder. Anything that is added to the API feed needs to be available. I like that it's easy to personalize and bookmark my preferences. I use multiple pages weekly. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I would like the ability to have a week to date number - comparing where we are in the week vs where we were LY at the same point in the week. Now it's LY whole week vs TY WTD. Platform as a whole is good. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Enterprise (> 1000 emp.)
"Senior Sales Analyst"
What do you like best about Crisp Data Platform?

I like the dashboards and the ability to filter/drill down to exactly what you need. The tool is user friendly and Kristin has been a great resource when questions come up. I also like how you can create MDM product and store categories Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I dislike that the tool crashes when you try to pull year over year sales data. I have raised this issue to our contact and she has informed me that this issue can not be fixed. Review collected by and hosted on G2.com.

EK
Chief Growth Officer
Small-Business (50 or fewer emp.)
"Not as great as it used to be"
What do you like best about Crisp Data Platform?

When it's working, I like that I can get account and store specific data with multiple filters. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

Since rolling into UNFI, it is frustrating to have to go to two separate sites to get my data. It has also become incredibly unreliable. The other day I was unable to pull any UNFI data. Additionally, the non-UNFI site is unbelievable slow. When pulling KeHE data I now go to KeHE connect which is much faster. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Crisp is a fast, easy to understand solution for retailer data"
What do you like best about Crisp Data Platform?

Crisp is perfect for users that need up-to-date visualizations and have not been able to manage their distributor data effectively. The ability to filter and drill down on date ranges is easy to use, understand, and download. It was easy to get started, easy to customize your product names, and easy to navigate without slow loading times. I've rarely had to contact customer support, and they respond quickly each time. We use Crisp at least once a week for distributor insights and retailer POS sales. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

I wish that Crisp had the ability to compare two different selected dimensions, edit charts, or provide top level KPI's. Overall there has not been much innovation or improvement in functions since we launched with Crisp. It would also be nice to have more customization with downloaded reports. Extracting live integrations costs extra, unfortunately. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Crisp Data Platform helps me meet needs of my customet"
What do you like best about Crisp Data Platform?

Crisp is continuing to update their technology to offer more resources and access to the data more quickly. They also adapted to the changing platform at Walmart. Crisp continues to be an excellent partner. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

To many metric choices makes it hard to find metric I need Review collected by and hosted on G2.com.

Gwen R.
GR
VP of Sales
Small-Business (50 or fewer emp.)
"Consolidated Data w/ consistency in visualization makes it easy for our team to digest"
What do you like best about Crisp Data Platform?

We love that we don't have to re-frame our minds when we get in because you can go connector to connector and see things visualized similarly. We used to have to completely re-frame jumping from the kehe portal to the unfi portal to the wegmans portal to the whole foods portal. Love the consistency. Review collected by and hosted on G2.com.

What do you dislike about Crisp Data Platform?

This isn't Crisp's problem but what the heck UNFI, the "confidential" retailers make it really hard to truly get in here and digest the information. Sometimes the landing page is hard to navigate and I can't immediately see all my dashboards and I have a hard time finding them. Review collected by and hosted on G2.com.

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