Crunchtime Reviews & Product Details

Crunchtime Product Details

Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com.

Product Website

Seller

Crunchtime

Discussions

Crunchtime Community

Languages Supported

Arabic, English, Japanese, Malay, Polish, Russian, Spanish, Thai, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Product Description

Crunchtime Restaurant Operations Software sends your restaurants actionable information to the right people, at the right time, on any device.

Overview by

Thao Littler

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

View More Pricing Information

Crunchtime Integrations

(4)

Verified by Crunchtime

Crunchtime Media

Crunchtime Demo - Crunchtime's Operations Management software for restaurants

Crunchtime helps multi-unit restaurant operators of all sizes achieve operational excellence by delivering consistent experiences and managing profitability at every location to grow successfully.

With real-time, perpetual inventory, you always know what’s on hand and can easily automate sales forecasting to streamline ordering and prep. Drill down into problem areas with product-level actual vs. theoretical food cost analysis.

Save time each week by automated shift scheduling, providing labor alerts, and ensuring local labor law compliance. Give employees mobile access to see their schedule, request time off, and swap shifts.

Crunchtime Demo - Zenput Operations Execution

Zenput is how top restaurant and convenience store operators drive more consistent operations at scale. Operators gain full visibility into what's happening at every store to help them proactively improve performance and achieve their corporate growth goals.

Crunchtime Demo - Learning & Development

Accelerate training to make team members successful today and continue their development for better retention tomorrow. Crunchtime's Learning & Development solution allows you to rapidly train every new employee on how to deliver a great customer experience and keep them engaged by offering n...

Crunchtime Demo - Crunchtime's Inventory app

The Inventory app provides an intuitive inventory counting process on your phone or tablet. The app supports offline mode saves and syncs data and allows multiple users can count at the same time. Immediate variance visibility can be triggered to notify specific users.

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AR

Verified User in Restaurants

Enterprise (> 1000 emp.)

6/19/2022

"Implementation and Day to Day Functionality"

4.5/5

What do you like best about Crunchtime?

Always felt that the ability to drill down on variances on a micro-level is Crunchtime's biggest asset. ROI is always going to be the driving factor when considering a data management partner. Identifying areas of waste and putting a system in place to rectify becomes an easy cost savings solution when using Crunchtime. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

The lack of consistency from Menu Screen to Menu Screen. Important to remember the high turnover rate in this industry, the more consistent the screen layout, the quicker the end-user becomes familiar and comfortable with the system. This applies to both EM and Net-Chef. Even submenu's under the same menu screen are different than one another. I know this may have improved over new releases, it is much appreciated.

A constant issue for us is drastic price changes skewing cost. I notice every week, drastic price changes due to invoice errors. While I understand they're end-user errors that need to be minimized, after invoices are corrected within the same day or next day, we still run into average cost being off constantly. Products depleted at the wrong price then require a rerun of menu mix that create extra work. Would love the ability to get an email alert on drastic cost changes to rectify inaccurate cost depletions more timely. The system can be unforgiving to user errors. Review collected by and hosted on G2.com.

Recommendations to others considering Crunchtime:

Consider the turnover rate at your business and the software abilities of your team. The system provides a ton of great analysis and drill-down abilities, but bad data in bad data out. Need to have a few strong end-users who can help with the constant training within the restaurants. Review collected by and hosted on G2.com.

What problems is Crunchtime solving and how is that benefiting you?

Actual vs. Theo COGS opportunities, Identify gaps in actual labor, Labor Productivity, Cost Analysis. Review collected by and hosted on G2.com.

Response from Tasha Lloyd of Crunchtime

edit

Thank you for leaving us a review! We appreciate you taking the time to give us valuable feedback.

It is great to hear about your positives experiences using CrunchTime for identifying waste, drilling down on variances, and overall cutting costs.

For your feedback regarding consistent screen layouts, we just launched CrunchTime version X and it includes significant updates to our UI in regards to look-and-feel and navigation. You can learn more about it here: https://www.crunchtime.com/crunchtime-blog/introducing-crunchtime-x

We are sorry to hear about end-user errors causing invoice errors. At this time we do not offer email alerts, but there are reports available to show cost discrepancies. As we improve our platform, we are continuously looking for stronger automations and tighter integrations with vendor partners to eliminate the need for manual entry and reduce user error.

UR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

10/8/2025

"Overall great except teamworx mobile app"

4.5/5

What do you like best about Crunchtime?

The scheduling on teamworx is much easier than our old company. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

The Teamworx mobile app has some flaws for example the Managers not being able to see their own schedules or request time off through the mobile app. They have a limited options they can view and some people can’t even open the teamworx app it just load indefinitely and never opens. Review collected by and hosted on G2.com.

Response from Thao Littler of Crunchtime

edit

Hi there! We are glad to hear that scheduling using Crunchtime is an easier and better experience for you than with a previous vendor. I brought up your feedback to our team and they mentioned that your managers can actually view their schedule on the "My Schedule" page and request time off by using the "My Time" page on the mobile app. I'm sorry if your managers are currently experiencing trouble with that, though. If you think it's a configuration issue, I recommend reaching out to your company's help desk first. If needed, they can escalate the issue to our support team. If you'd like to discuss this further or if you have any questions, please don't hesitate to reach out to me directly at tlittler@crunchtime.com.

Thanks so much for taking the time to leave us a review - we really appreciate it!

SH

Stephanie H.

Restaurant General Manager

Enterprise (> 1000 emp.)

10/16/2025

"Not a Fan of Crunch Time"

2.5/5

What do you like best about Crunchtime?

The dashboard is clear cut and easy to read Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I think there’s too many steps and it’s tedious did you simple actions. The reporting has way too many categories could just be simplified. Review collected by and hosted on G2.com.

JB

Jennifer B.

General Manager

Small-Business (50 or fewer emp.)

8/13/2025

"Well presented in a timely manor."

5/5

What do you like best about Crunchtime?

Phone app and its continuous upgrades especially the sales tracking. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I would like to be able to see who is on the clock from the app. There is no way to review this on the app Review collected by and hosted on G2.com.

OP

Omar P.

IT Analyst

Enterprise (> 1000 emp.)

6/12/2025

"Very educational and excited about the new features that are coming"

4.5/5

What do you like best about Crunchtime?

Easy to navigate from EM, Net Chef, and Teamworx. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

One thing I dislike is the support center that is provided for certain tasks. The information in the support center doesn't really go into too much detail and there is a bit of confusion. Review collected by and hosted on G2.com.

SN

Steve N.

Director of Operations for a Franchise

Enterprise (> 1000 emp.)

6/11/2025

"Crunchtime and its products has simplified operations!"

5/5

What do you like best about Crunchtime?

I appreciate the integrations, real time reporting, and easy to use mobile apps. I also feel they are a great partner with our brand and listen to our needs, and make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I am excited to see improvements in forecasting as they often need manager intervention. Review collected by and hosted on G2.com.

DT

Donald T.

Senior Systems Analyst

Enterprise (> 1000 emp.)

6/11/2025

"Great for the most part"

3.5/5

What do you like best about Crunchtime?

Excellent for food cost and labor management Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Downside is a lot of things are not customizable for our specific business needs Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

6/11/2025

"It's great!"

5/5

What do you like best about Crunchtime?

I like how everything is becoming integrated with all of our other platforms. It makes less work for our management team. It is very easy to navigate, and figure out the answers to our questions ourselves for the most part. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

I wish there was a chat feature. So if there is a question I need answered immediately, that I cant find under the help feature, I can ask that way instead of emailing an fbc etc. Review collected by and hosted on G2.com.

UM

Verified User in Motion Pictures and Film

Mid-Market (51-1000 emp.)

8/15/2025

"Everything Inventory Related All In One Place"

5/5

What do you like best about Crunchtime?

Reliable and easy to use. I rarely have to reach out to their support team, but when I do, I'm always taken care of in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Some reports can be a little challenging to pull. Review collected by and hosted on G2.com.

AR

Verified User in Restaurants

Mid-Market (51-1000 emp.)

1/7/2025

"Accessible, Decent UI"

3.5/5

What do you like best about Crunchtime?

I really enjoy the UI and the layout the new update has provided. The buttons are bigger, the quick links are tools my business uses daily and I really enjoy the tasks UI being apart of the dadhboard. I know it was jointed together previously but considering almost everything is on the dashboard is help. Review collected by and hosted on G2.com.

What do you dislike about Crunchtime?

Though, with the layout being as it is, training people can be a bit confusing as more tools that cater to our business more are not as easy to find via the quick links provided.

I don't also find it helpful that when an accident does occur, like ordering a truck and cancelling it-- the order still goes through. I have immediately canceled an order right after submitting as well. Review collected by and hosted on G2.com.