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WinPharm

By Datascan

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WinPharm Reviews & Product Details

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WinPharm Media

WinPharm Demo - Datascan
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WinPharm Reviews (31)

Reviews

WinPharm Reviews (31)

4.9
31 reviews

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Verified User in Pharmaceuticals
UP
Small-Business (50 or fewer emp.)
"WinPharm is mostly efficient with a couple of kinks that need resolved."
What do you like best about WinPharm?

WinPharm has been an easy adjustment to make because of the clear commands and prompts. I like that you can sort the profiles by date of last fill, drug name, Dr. name, and date of last fill. The different features of being able to access information from different screens makes switching between tasks mostly seamless. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

The thing i like least about WinPharm is that if you have many things queued from one profile if you have one that is on cash and one that is billed to insurance it just stops the submitting process after the one that is not billed to insurance. I do mostly long term care and those patients take some over the counter items that are unable to be billed to the primary insurance and it just stops submitting after the cash ones come up in the queue. I also do not like that if you need multiple labels of the same rx number that you cannot do that if you have to resubmit or process from the profile directly. Review collected by and hosted on G2.com.

JH
Pharmacy Manager
Small-Business (50 or fewer emp.)
"Boutique customization with excellent customer service"
What do you like best about WinPharm?

Datascan's Winpharm delivers a standout pharmacy software experience, blending boutique customization with exceptional customer service to meet the unique needs of every pharmacy. The platform’s tailored solutions cater to diverse operational workflows, ensuring seamless integration with existing systems while enhancing efficiency and compliance. What truly sets Datascan apart is its commitment to customer satisfaction, with a responsive support team available to address any issues promptly and effectively. By prioritizing user-centric design and personalized features, Winpharm empowers pharmacies to optimize operations, improve patient outcomes, and stay ahead in a competitive market.

Sara and her team made the transition for my existing pharmacy quick and painless. After 2+ years of using Winpharm, the decision to use Winpharm again to open our new pharmacy was an easy one. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

Not much I could think of too dislike. Anything that pops up, Datascan is easy to get a hold of offers speedy resolution. Review collected by and hosted on G2.com.

WM
Owner Pharmacist
Small-Business (50 or fewer emp.)
"DATASCAN / WinPharm Review from a new user"
What do you like best about WinPharm?

Everything. My team likes everything about WinPharm. The software is user friendly, easy to learn and functions very efficiently! Our pharmacy used the same software program for 12 years before making the switch to Datascan; this was no easy decision. It's a complex undertaking and all of us in the pharmacy worried as we prepared for the transition. Honestly....we should have done it 10 years ealier. The Datascan team is unbelievable; they are immediately responsive to our needs and made the transition for us much easier than we anticipated. No more system lags, no more system crashes, no more unreturned service requests.....I have nothing but good things to say about the team and their software program. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

There is nothing specifically that I dislike about the program. There are things our old software system could do that WinPharm doesn't, but each month every pharmacy can request additions / changes to the software that we want or need. Who does this? DATASCAN does this. *** And I remind myself constantly...just because I did it one way on an old system doesn't mean it's the best way. We are learning the ins-and outs of the system daily and often find better ways of doing things with the new system. Change can be very good. Review collected by and hosted on G2.com.

Amanda R.
AR
Pharmacy Technician
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Winpharm is very user-friendly!"
What do you like best about WinPharm?

Winpharm is very simple to use. The workflow system has allowed us to cut down on processing times which equals happy patients! Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

The POS is probably my least favorite thing about Winpharm Review collected by and hosted on G2.com.

Joanie P.
JP
pharmacy tech
Small-Business (50 or fewer emp.)
"winpharm review"
What do you like best about WinPharm?

it is convenient and clearly formatted. easy to navigate and works well Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

winpharm has worked well for my team, i do not have any complaints Review collected by and hosted on G2.com.

Marshall D.
MD
Manager
Small-Business (50 or fewer emp.)
"Datascan/Winpharm pharmacy software"
What do you like best about WinPharm?

Winpharm/Datascan is easy to implement in your pharmacy. It has all the features you require and often if not available Datascan will custom program for you. (Fees may be applicable) Service and response time is second to none. You will get to know the support team and their personalitites. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

It is difficult to find a dislike about the WinPharm system as problem areas are addressed. Review collected by and hosted on G2.com.

Thomas S.
TS
Small-Business (50 or fewer emp.)
"Customer Support is Top Notch!"
What do you like best about WinPharm?

The customer support team is excellent. You get solutions and fixes immediately when you call. Along with the pricing of the software which is also excellent. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

Sometimes it can be difficult to search for how to turn off/on different features, but again a quick phone call will get that resolved immediately. Review collected by and hosted on G2.com.

Christopher S.
CS
Pharmacy owner and Pharmacist
Small-Business (50 or fewer emp.)
"Full Suite Pharmacy Compounding Software"
What do you like best about WinPharm?

Winpharm is a complete dispensing and compounding software suite. It is very easy and very intuitive to use. We switched from one of the other big compounding software companies and we are so happy we did. Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

Honestly there is nothing bad that jumps to mind when considering the other software companies we have used in the past. My perspective is from an owner and a pharmacist. Review collected by and hosted on G2.com.

Shannon P.
SP
Small-Business (50 or fewer emp.)
"Excellent Customer Service; Intuitive Software"
What do you like best about WinPharm?

Winpharm is easy to use and customizable to fit your pharmacy's specific needs. The support crew is excellent and readily available for any questions that may arise. The crew at Winpharm has helped our pharmacy incorporate many unique features related to compounding and our specific workflow into the software. We couldn't be more pleased with their software and service! Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

I have no complaints about this software. If any issues or bugs occur, they are resolved effeciently and followed up on until we are satisfied with the results. Review collected by and hosted on G2.com.

KH
Owner/ Pharmacy Manager
Small-Business (50 or fewer emp.)
"If you like people > corporations, ‘old school’ customer service, & NO CALL CENTERS-pick Winpharm!"
What do you like best about WinPharm?

When I decided to get a new POS, I called about 10 companies before I picked DataScan. Of the first 10, about half of them sent me to some form of a call center. I through those companies into the ‘NO pile,’ and scheduled interviews/walk-throughs with the remaining 5 companies.

I vetted the remaining 5 companies based on the following criteria:

1. How much they felt like a human company. I left PDX because they felt more and more like a faceless corporation with each successive year.

2. How ‘malleable’ their POS was. Malleable as in both their willingness to tweak their system, and how much their system could be tailored to fit my particular pharmacy’s needs.

3. How tech savvy the system was.

4. How positive were the reviews from other pharmacies.

1. HUMAN TOUCH: I can say with almost near certainty, you won’t find a more human company. I felt an immediate bond with their VP, Sarah Callioras, after she did personally conducted my initial walk through, and the subsequent follow ups prior to me signing. She was willing to answer every question, no matter how tedious. She was and is today (4 months in) always accessible, and never pushy or ‘salesy.’ DataScan also sent out 2 techs to guide us through our first week of conversation. Something almost no other company offers.

2. MALLEABILITY: DataScan is constantly changing and evolving. They put out new features monthly, and have made more changes in a few months than by previous POS did in a decade. The workflow customization for each pharmacy is also beyond compare. If you want to simplify the process of filling Rx’s, and not scan everything 20 times, they are able to change the workflow to meet your needs. If you want all the double checks, and prefer the scans at every step…they have a workflow perfect for you as well.

3. TECH SAVVY: We save hours utilizing their unique delivery system process. Audits, which are now part of my daily life, have never been easier. This system was very obviously built by, or in conjunction with, a pharmacist. All the strange bells and whistles you can imagine are offered, and located exactly where intuition guides you. I can’t say enough about how easy it was for my staff and I to learn the system.

4. REVIEWS: Prior to being a customer, I was blown away by all the positive DataScan reviews online. Looking back, I find it easy to understand why so many pharmacies were compelled to share the love. I am now proud to count myself among them! Review collected by and hosted on G2.com.

What do you dislike about WinPharm?

I wish they were available on MAC! I hate PC's, but tolerate them to keep this system. Review collected by and hosted on G2.com.

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