[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Share your insights with Deel

Thousands of people like you come to G2 to find out whether solutions like Deel are the right fit for them. Share your real experiences with Deel and the G2 community and help someone make the right decision about their software.

Deel Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Deel, finding the interface friendly and the support team responsive. (6677 mentions)
Users appreciate the convenient interface of Deel, enabling effortless access to important tasks and information. (3608 mentions)
Users highlight Deel's ease of use and appreciate its intuitive design and efficient customer support. (3407 mentions)
Users value the helpful customer service of Deel, appreciating their professionalism and 24/7 support availability. (3061 mentions)
Users appreciate the easy payments offered by Deel, enjoying the smoothness and flexibility of managing their transactions. (2988 mentions)
Users praise the user-friendly interface of Deel, noting its simplicity and extensive features for contractors. (2699 mentions)
Users find the high fees for currency conversion and withdrawals with Deel to be unjustifiable and frustrating. (1148 mentions)
Users find Deel's high fees for transfers frustrating, especially compared to competitors like Ontop Software. (1112 mentions)
Users find payment issues with Deel frustrating due to high fees and slow validation processes for withdrawals. (966 mentions)
Users face delays in payment processing and slow support responses, impacting their overall experience with Deel. (845 mentions)
Users face withdrawal issues due to high fees, inaccurate dates, and problems with outdated identification documents. (682 mentions)
Users experience poor customer support, with delays that hinder overall satisfaction and responsiveness. (563 mentions)
Users experience navigation issues with Deel, finding it complicated and slow to load, hindering usability. (215 mentions)

Top Pros or Advantages of Deel

1. Ease of Use
Users appreciate the ease of use of Deel, finding the interface friendly and the support team responsive.
See 6677 mentions

See Related User Reviews

LP

Luis Carlos P.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform to receive pauments"

What do you like about Deel?

I like that the interface is friendly and show highlights of what matters to you, like upcoming payments, who do you have an active agreement with.

Dmitry Y.
DY

Dmitry Y.

Small-Business (50 or fewer emp.)

5.0/5

"Greatest platform for independent developers nowadays"

What do you like about Deel?

They are open and always trying to help when issues occur. The platform supports almost all modern payment systems and has a wide range of withdrawal

2. Convenience
Users appreciate the convenient interface of Deel, enabling effortless access to important tasks and information.
See 3608 mentions

See Related User Reviews

LP

Luis Carlos P.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform to receive pauments"

What do you like about Deel?

I like that the interface is friendly and show highlights of what matters to you, like upcoming payments, who do you have an active agreement with.

Abdulfatahi I.
AI

Abdulfatahi I.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent Customer Service"

What do you like about Deel?

I have been using Deel as a contractor since 2022 and what I like best is the reliability of the service they provide. I'm always confident about the

3. Simple
Users highlight Deel's ease of use and appreciate its intuitive design and efficient customer support.
See 3407 mentions

See Related User Reviews

Stephanie C.
SC

Stephanie C.

Mid-Market (51-1000 emp.)

3.5/5

"A Comprehensive Review of Deel: Simplifying Global Hiring Processes"

What do you like about Deel?

I think Deel is a very easy to use platform and the customer support is also fast and efficient. They made onboarding and implementation quite easy an

Angelica V.
AV

Angelica V.

Enterprise (> 1000 emp.)

5.0/5

"My thoughts on Deel"

What do you like about Deel?

I find that Deel is very easy to use, the organization of the webpage is very intuitive, So far, I haven't had any trouble so I haven't needed any typ

4. Helpful
Users value the helpful customer service of Deel, appreciating their professionalism and 24/7 support availability.
See 3061 mentions

See Related User Reviews

Ahmed I.
AI

Ahmed I.

Enterprise (> 1000 emp.)

2.5/5

"Overall good experience with Deel but could be further improved"

What do you like about Deel?

It's pretty easy and straightforward to use, and its interface is efficient, Additionally, it offers several payment options for withdrawal/transfer,

Vânia S.
VS

Vânia S.

Small-Business (50 or fewer emp.)

5.0/5

"Payment alwyas on time!"

What do you like about Deel?

I like their professionalism and commitment to users and clients.

5. Easy Payments
Users appreciate the easy payments offered by Deel, enjoying the smoothness and flexibility of managing their transactions.
See 2988 mentions

See Related User Reviews

LP

Luis Carlos P.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform to receive pauments"

What do you like about Deel?

I like that the interface is friendly and show highlights of what matters to you, like upcoming payments, who do you have an active agreement with.

Daniel G.
DG

Daniel G.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Easy to Use"

What do you like about Deel?

The platform makes receiving payments as a contractor incredibly smooth. Payments are always on time, and I love the flexibility of choosing how to wi

6. User Interface
Users praise the user-friendly interface of Deel, noting its simplicity and extensive features for contractors.
See 2699 mentions

See Related User Reviews

Juan Ignacio N.
JN

Juan Ignacio N.

Small-Business (50 or fewer emp.)

5.0/5

"Best way to get paid"

What do you like about Deel?

It's really easy to use. Nice UX. It has tons of withdrawal methods

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great HR tool"

What do you like about Deel?

All HR sDeel is awesome because it makes hiring and paying remote teams across the world super easy. It handles compliance, automates payments, simpli

Top Cons or Disadvantages of Deel

1. High Fees
Users find the high fees for currency conversion and withdrawals with Deel to be unjustifiable and frustrating.
See 1148 mentions

See Related User Reviews

LP

Luis Carlos P.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform to receive pauments"

What do you dislike about Deel?

That whenever you get paid in US dollars and try to take out that money to your local account there's a fee

Chukwuka E.
CE

Chukwuka E.

Small-Business (50 or fewer emp.)

4.5/5

"Seamless transfer of funds"

What do you dislike about Deel?

The charge for currency conversion is unjustifiable. I don't like it.

2. Expensive
Users find Deel's high fees for transfers frustrating, especially compared to competitors like Ontop Software.
See 1112 mentions

See Related User Reviews

Veronica G.
VG

Veronica G.

Small-Business (50 or fewer emp.)

4.0/5

"Deel as a top HR Compliance platform"

What do you dislike about Deel?

I dislike that they charge $25 to make an International Bank Transfer, because I use Ontop Software and they only charge $3 to make the International

Nikhil  A.
NA

Nikhil A.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent portal for managing pay checks"

What do you dislike about Deel?

Fees is very high when funds are transferred to accounts

3. Payment Issues
Users find payment issues with Deel frustrating due to high fees and slow validation processes for withdrawals.
See 966 mentions

See Related User Reviews

Veronica G.
VG

Veronica G.

Small-Business (50 or fewer emp.)

4.0/5

"Deel as a top HR Compliance platform"

What do you dislike about Deel?

I dislike that they charge $25 to make an International Bank Transfer, because I use Ontop Software and they only charge $3 to make the International

MShahid K.
MK

MShahid K.

Mid-Market (51-1000 emp.)

5.0/5

"Efficient and seamless platform for global hiring and payments!"

What do you dislike about Deel?

While Deel offers a lot, the platform could benefit from more robust reporting tools for tracking expenses and payments. Also, the onboarding process

4. Delays
Users face delays in payment processing and slow support responses, impacting their overall experience with Deel.
See 845 mentions

See Related User Reviews

Jesse C.
JC

Jesse C.

Small-Business (50 or fewer emp.)

3.5/5

"Payments Made Easy"

What do you dislike about Deel?

Occasional delays or errors in processing payments. Support team could not find a reason for the delays.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"What Deel Gets right"

What do you dislike about Deel?

The Support team takes time to reply back.

5. Withdrawal Issues
Users face withdrawal issues due to high fees, inaccurate dates, and problems with outdated identification documents.
See 682 mentions

See Related User Reviews

Nastassia B.
NB

Nastassia B.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use and has lots of withrawal methods"

What do you dislike about Deel?

I miss options to withdraw via crypto (Binance will be really helpful). They offer Coinbase but the commission is huge!

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"I love Deel because they always pay on time and the support team is very fast."

What do you dislike about Deel?

Once had a problem because the government of my country is not updating expired ID and therefore, i couldn't withdrawn my money but already fixed that

6. Poor Customer Support
Users experience poor customer support, with delays that hinder overall satisfaction and responsiveness.
See 563 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great HR tool"

What do you dislike about Deel?

Deel can be pricey, has limited contract customization, a learning curve for new users, occasional support delays, and fewer features for domestic hir

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"What Deel Gets right"

What do you dislike about Deel?

The Support team takes time to reply back.

7. Navigation Issues
Users experience navigation issues with Deel, finding it complicated and slow to load, hindering usability.
See 215 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great UI and contracts for several countries"

What do you dislike about Deel?

It took me a while to see the option to verify my ID on desktop. The mobile app does not work in that specific feature. Fortunately, it seems its the

Arda Z.
AZ

Arda Z.

Small-Business (50 or fewer emp.)

4.0/5

"Opportunity to work remotely from anywhere in the world"

What do you dislike about Deel?

I recently had a rather frustrating experience with Deel.com, primarily due to the frequent changes in the website's UI. It's become a bit of a challe

Deel Reviews (11,094)

View 1 Video Reviews
Reviews

Deel Reviews (11,094)

View 1 Video Reviews
4.8
11,094 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Milan G.
MG
"Efficient Payments with Deel 10/10"
What do you like best about Deel?

I find Deel incredibly easy to use and operate, which makes my financial transactions smooth and hassle-free. The availability of more withdrawal options compared to PayPal is a significant advantage that enhances my money management capabilities. Deel effectively solves the problem of managing my funds, offering seamless transfers to banks, crypto, and even healthcare services, which aligns perfectly with my requirements. I didn't face any challenges during the setup, ensuring a seamless start. The support from Deel is commendable, as they're always ready to assist me, and they even offer a Visa card option, which is an excellent benefit. Additionally, I appreciate the continuous efforts by Deel to fix any minor lags in the app promptly, ensuring a reliable and efficient user experience. Review collected by and hosted on G2.com.

What do you dislike about Deel?

{"The app can be a bit laggy at times, although they usually fix it.","The user interface is a bit complicated, especially for first-time users. The design could be more sophisticated and less complex."} Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Milan, thank you for taking the time to leave a positive review! We're delighted to hear that you enjoy using Deel. Regarding your feedback on the mobile app. Our technical team is currently working on fixing this. Also, your feedback about the complexity of our user interface has been shared with our internal teams.

Your feedback means a lot to us!

Diana G.
DG
Head Of Communications
Small-Business (50 or fewer emp.)
"DEEL Simplifies Global Payments and Perks for Our Team"
What do you like best about Deel?

Well, we’ve been using DEEL in our company, www.proevaluationsystem.com

, for about a year and a half now. It’s been a great way to manage payments. DEEL really allows you to work from different parts of the world and still receive your salary and bonuses on time. It also lets you request time off, and it comes with some perks for being part of the DEEL platform, which our company really appreciates.

We used to have issues making payments since we collaborate between Spain and Colombia, and it was quite complicated. But I really like that DEEL is such a complete platform for managing everything. Review collected by and hosted on G2.com.

What do you dislike about Deel?

So far, nothing about DEEL bothers us. I think maybe some of the perks they offer could also be extended to Latin America, since a large part of our team is based there, and we haven’t really been able to use them because they’re only available in specific parts of the world. But overall, we don’t have any complaints about their service, payment delays, or management. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Diana,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Kind regards,

Deel Reviews and Complaints Manager

Andres D.
AD
Lead Software Engineer
Small-Business (50 or fewer emp.)
"Exceptional Global Management Tool with Minor Login Hiccups"
What do you like best about Deel?

What I like best about Deel is how truly great and highly functional the application is. It goes beyond being just a platform; it’s an essential tool with a robust set of features designed to make life significantly easier, especially when managing international contracts and payments. The overall experience is very positive, and the breadth of functionalities ensures that nearly every global work and payment scenario is covered seamlessly. It’s an incredibly valuable and amazing application. Review collected by and hosted on G2.com.

What do you dislike about Deel?

The only minor friction point I've encountered is related to the login process. Occasionally, the app requires me to log in several times, which can interrupt workflow briefly. While this is a small inconvenience, improving the session stability would make the experience flawless. However, this small issue aside, the app is absolutely amazing and performs exceptionally well across all other functions. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Andres,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Kind regards,

Deel Reviews and Complaints Manager

Muhammad Ali M.
MM
Senior Full Stack Engineer
Small-Business (50 or fewer emp.)
"Seamless Payments & Excellent Customer Support on Deel"
What do you like best about Deel?

I’ve been using Deel for the past month, and my experience has been excellent. I transferred money from Deel to my personal bank account, and within just a few hours, the amount was successfully received. During account creation, I faced an issue while scanning my national Id card, but their support team responded to my email within a day, resolved the issue, and even followed up afterward to ensure everything was working fine. I’m really impressed with their professionalism, fast payments, and outstanding customer support. Highly recommended for freelancers and remote workers! Review collected by and hosted on G2.com.

What do you dislike about Deel?

I once raised a point from a user experience perspective about having full crud options for bank transfer details, and I was amazed that they quickly added it to their product roadmap. That level of responsiveness shows how much Deel values customer satisfaction. Their professionalism, fast payments, and customer-first approach make this platform stand out. Highly recommended for freelancers and remote workers!The interface could still be made more intuitive in some areas, but the fact that the team actively listens to feedback and improves the product makes this less of a concern. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Muhammad,

Thank you for taking the time to share your feedback! We're grateful for your review.

We have seen and appreciate your review but want to get even better. We have reached out to you via a call and email. Alternatively, please feel free to schedule a quick call with us at https://deel.cal.com/customer-support/support-reviews-and-complaints, so we can personally ensure your experience is nothing short of perfect.

We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Warm regards,

Deel

Gabi G.
GG
Expert Contributor
Mid-Market (51-1000 emp.)
"Deel Delivered: Easy Access and Secure Funds for International Payments"
What do you like best about Deel?

Deel has been a fantastic solution for receiving my payroll from Quizlet. The ease of use of the platform is truly remarkable. Navigating the system to view pay stubs, track payments, and manage my information is straightforward and intuitive. I especially appreciate the accessibility of Deel, as I can access my payroll details from anywhere with an internet connection, whether on my computer or mobile device.

Furthermore, I have great peace of mind knowing about the security of my funds within the Deel platform. The measures they have in place make me feel confident that my earnings are safe and protected. Review collected by and hosted on G2.com.

What do you dislike about Deel?

However, there are a couple of drawbacks to consider. The cost associated with using Deel is a notable factor. While the convenience and features are valuable, the fees can add up over time. Additionally, I've found the limited options for banks to withdraw funds to be somewhat restrictive. Having more choices for direct bank transfers would definitely enhance the user experience. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Gabi,

We truly appreciate your review on G2 as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address your concerns about withdrawal fees and withdrawal method

Please feel free to schedule a 15-minute call with one of our experts at https://deel.cal.com/customer-support/support-reviews-and-complaints. We will also reach out to you directly. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,

Deel

Marina Albana C.
MC
on the phone interpreter / freelancer
Small-Business (50 or fewer emp.)
"Effortless Payments with Stellar Fees"
What do you like best about Deel?

I find Deel incredibly useful as it effectively solves the issue of receiving payments from an international company, which is quite challenging in Argentina. This feature is invaluable to me. I appreciate the competitive fees for money withdrawal to my Astrobee account, along with the cashback offers, making the process very beneficial. The service's ease of use and safety standards also stand out, showcasing a user-friendly and secure platform. My satisfaction is so high that I've already recommended Deel to my friends, and I consider it to be more than satisfactory, rating it above the typical maximum score. Overall, Deel's ability to enable seamless international transactions, combined with its competitive and user-friendly nature, solidifies its importance in my professional financial dealings. Review collected by and hosted on G2.com.

What do you dislike about Deel?

I find that the customer support could respond faster. Additionally, I'm not satisfied with the transition from customer service representatives to AI, as I haven't found the AI to be very useful in comparison. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel

Hi Marina,

We truly appreciate your review on G2 as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

I understand your concerns about the withdrawal fees. At Deel, we strive to maintain transparency in all our transactions, including fees. The fees associated with withdrawals are necessary to cover the costs of the financial transactions involved, and we do our best to keep them as low as possible.

Please note that all pricing is shown to the user before they submit their withdrawal request, so there are no surprises. We also offer various withdrawal methods, each with its own fee structure, to provide flexibility and options for our users.

If you find the fees too high, I would recommend exploring other withdrawal methods that might have lower fees. Also, please remember that the value of our platform goes beyond these transactions, providing a secure and efficient way to manage your global payments.

We appreciate your feedback and are always looking for ways to improve our services. If you have any other concerns or suggestions, please feel free to share.

Best,

Deel Team

Elwira W.
EW
Taductrice freelance français/anglais/polonais/russe/allemand
Small-Business (50 or fewer emp.)
"Fast Transactions, Flexible Withdrawals, and No Fees Make Deel Stand Out"
What do you like best about Deel?

The transactions are extremely quick

all the information is easy to access

also, I don't need to withdrawl all the amount that I have on Deel, I can whitdrawl as much as I need which for many reasons is very suitable for me

Secure connection, 2 factors

Possibilty to add as many accounts as neccesary

No transfer fee

Application available Review collected by and hosted on G2.com.

What do you dislike about Deel?

I would like (but this applies to all bank accounts I have) for the information to be more confidential; I mean, you cannot see on the bank statements where the transfer was made from. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Hi Elwira,

Thank you for your review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Jesus R.
JR
DevOps Engineer
Small-Business (50 or fewer emp.)
"Simplifies Contractor Management and Payroll"
What do you like best about Deel?

I find Deel incredibly valuable for simplifying contractor agreements between countries. This efficiency in managing international contracts and payroll helps me greatly as a contractor working with multiple companies globally. I appreciate Deel's ability to handle the legalities of hiring people abroad, providing peace of mind in navigating complex international hiring laws. Additionally, Deel's flexible solutions for different countries align with my needs for finding and managing talent worldwide. Contracting management and payroll features stand out as most useful, as they streamline operations and ensure a seamless workflow. I also appreciate the initial ease of use when setting up Deel, which was not difficult at all. Review collected by and hosted on G2.com.

What do you dislike about Deel?

I would like to have better withdrawal methods, especially in Europe, particularly with Revolut, which is currently limited to US dollars and is inefficient for currency exchange and management. Additionally, I've experienced instabilities in the finance part, specifically noting that the expense segment tends to fail. Review collected by and hosted on G2.com.

Leigh M.
LM
Customer Billing and Support Specialist
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly Payment Solution"
What do you like best about Deel?

I've been using Deel as a contractor for my company because we are worldwide based, and it is just the easiest way to handle payments and withdrawals. I find it very user-friendly. The setup process is straightforward and compliant with tax laws, making it simple to provide necessary details like proof of address and identification. Deel offers numerous benefits through its loyalty features, such as discounts with companies like Uber and Bookings.com. Additionally, the Deel advance option is highly useful, allowing me to get an advance on my salary when funds are short. The platform provides a vast array of withdrawal options, and I appreciate the flexibility to choose the method that best suits my needs. Overall, Deel is efficient, especially in facilitating quick and efficient payments, making it a great solution for handling payments in an HR capacity. Review collected by and hosted on G2.com.

What do you dislike about Deel?

I think the withdrawal fees could be made slightly cheaper. Being in a third-world country, sometimes these fees can be quite expensive. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Yo M.
YM
HR VA
Small-Business (50 or fewer emp.)
"HR VA"
What do you like best about Deel?

What I like best about Deel is how convenient it is. Everything from onboarding to getting paid feels smooth and hassle-free. I especially appreciate the salary advance feature—it’s a huge help when unexpected expenses come up. Having that kind of flexibility makes me feel more secure and supported Review collected by and hosted on G2.com.

What do you dislike about Deel?

What I dislike the most about the Deel app is how even minor delays in contractor payments can impact eligibility for the Deel Advance feature. I experienced two brief delays—each less than a week—despite payments being consistently bi-weekly overall. Unfortunately, those temporary issues impacted my access to the salary advance, which I hope can be reconsidered in future updates to make the system more flexible for users facing occasional disruptions, especially if it was settled within a week. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image