dominKnow | ONE Reviews & Product Details

dominKnow met all our our requirements for create mobile responsive eLearning content. Though we also the Articulate 360 which includes Rise that can author mobile responsive courses, Rise is very limited in terms of custom interactions, reporting needs, xAPI support and data that we can capture from those courses. I see dominKnow as a very good combination between Storyline (custom interactions & other capabiliites) and Rise (mobile responsive content).

Beyond this, what sets this vendor apart from the others is the excellent support, and the great team that stands behind their product. From initial training to any troubleshooting that we needed, we've gotten the fastest response and the most helpful support from dominKnow. And unlike Articulate where we can submit a bug or a feature request and have to wait for years for them to prioritize and implement them (one issue & feature I submitted have been in their queue for over 4 years, with many others voting on it), dominKnow team closesly collaborates with you to understand your issues, or ideas and then either implements those changes or follows up with you later once those changes/fixes have been made (usually within a month or two the most!). I especially would like to call our their SVP, Dr. Paul Schneider for the personalized attention and help he's provided to our team, especially during some issues we recently came across with integrations with our new LMS. He went above and beyond and offered to jump on calls and emails as needed to help us get things sorted (the issue turned out to be from the LMS vendor side, not dominKnow). So, kudos to the whole dominKnow team! Review collected by and hosted on G2.com.

dominKnow does have a steeper learning curve than some of the other tools, hence not the fastest to implement. The GUI could be a more user friendly, and can use some UX optimization. However, as I mentioned before, their support/team members more than makes up for these by providing excellent service! Review collected by and hosted on G2.com.

While the built-in interactions have limited usefulness, the access to underlying code/language makes anything possible. Crowd-sourcing information is an interesting approach, but would be more effective if only correct information (or questions with good answers) are available in searches. The documentation could be more explicit and easier to find. I must note that I am on an enterprise-hosted instance, so we are not always on the most recent software version which adds a big nuisance factor to the dedicated and versy responsive customer service/tech support people. Review collected by and hosted on G2.com.

While anything is possible, re-use is very difficult without creating a library of html widgets. IMO that makes this tool powerful, but not easy for the average ISD who has limited scripting skills. The GUI, which I suspect is intended to simplify development for non html/css/javascript writers actually gets in the way of implementing customized widgets.

Worst problem: at least half of my messages to support@domiknow.com bounce back and I have to spend time trying to communicate my problem another way. Review collected by and hosted on G2.com.

I love the collaborative ease of working across teams. The ability to create templets for my team was a game changer, as we are not training developers ourselves or have any working experience with authoring tools. Flow is great for providing different learning opportunities to give our users. The dominknow team is always super helpful and responsive. I really enjoy watching the podcast with Brent and Chris! Review collected by and hosted on G2.com.

Capture has been the most time-consuming part of creating modules for my team. Having the option to select ALL features (censoring and draw) then pasting them on each frame would save us so much time. The option to copy and paste (in the exact location) one by one has been helpful though. I would also like to have more stock photos to choose from. Review collected by and hosted on G2.com.

DominoKown ONE gives you a huge toolbox for content creation along with several different options for presenting. It's not really a toolbox - it's more like a tool shed. Options galore! Review collected by and hosted on G2.com.

We've seen some issues with screen size and resolution. Sometimes fit to screen requires you to scroll when you shouldn't have to. Review collected by and hosted on G2.com.

The review tool and the ability to collaborate on content is great. I also enjoy the theme and style editor.It is a more advanced version of Articulate Rise. Though it feels more like web page design compared stoyline, I am getting used to it. Review collected by and hosted on G2.com.

- I dislike that many key cotrols are logged in the profile.

- The FX features can only be used per element and not added to anentire page.

- The user guide search tool is very limited when it comes to looking up terms and I cannot bookmark anything

- The storyline player opens the LO menu when the course starts and there is no ability to turn this off.

- No ability to turm on/off the next page titles in the navigation button in storyline

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BIG HATE:

End of module / course is over complex and should have the ability to not use the master pages or the requied default pages. The whole process seems like it was designed by engineers rather than learning devlopers. Review collected by and hosted on G2.com.

DominKnow is the only tool we could find in the market that allows us to create the type of content we would like to create. Specifically, the combination of Flow and Capture allow us to create responsive, interactive, engaging content to help our customers learn our technical software. We only create customer-facing learning content using dK and the Show Me, Guide Me, Try Me options with Capture were game changing for us. We receieve great feedback from our customers about the learning content we produce using dominKnow. Review collected by and hosted on G2.com.

DominKnow is inconsistent in its user experience. It can be slow and even non-responsive at times, even with a solid internet connection. Sometimes features just don't work as expected. We are struggling with a few "incomplete" features at this time but we are working with the dK team to address these. Review collected by and hosted on G2.com.

The system is easy to use and fully functional. Other similar tools I have used do not offer all of the same features including a full library of images and avatars; an ability to create a content-review process; a PPT converter; etc. Plus, it is simple to use and includes great help as well as a community to see other examples that people have developed. Review collected by and hosted on G2.com.

Honestly, I can't think of anything I dislike Review collected by and hosted on G2.com.

It combines the best from others.

Now I use DominKnow, my courses are future proof because they comply with newer standards like CMI5 and xAPI.

I can find that elsewhere, but not if I *also* want them to look great on mobile devices and be quick to build.

I love that I can add "widgets" to it to expand functionality such as custom interactives into the product itself - I can't do that with others. I actually added one that makes courses automatically adjust to reflect the legislation of each user's home state. That's how flexible it is. Review collected by and hosted on G2.com.

There is not much to be honest. I guess it would be great if more courses "out there" had been built using DominKnow so there was an existing body of work, but that would mean that it would have had to be *old* like the others and so I'd be missing the freshness and modernness I get with DominKnow.

Anyway I'm aware DominKnow is releasing converters so I know it won't be an issue in future anyway. Review collected by and hosted on G2.com.

I like the ability to publish easily, to use multiple types of interactions, and hands on learning. Review collected by and hosted on G2.com.

I'd like to be able to manipulate the onscreen materials easier. Grab this picture and overlay it on the other rather than having to double click the picture and adding on in. Also, the ability to put in a picture over text. Review collected by and hosted on G2.com.

I love that the designing aspects are easy to navigate. There are so many available tutorials that are practical application so you know that you understand. I also like the option for Flow and Claro. Review collected by and hosted on G2.com.

I've had issues with formatting when uploading powerpoints, so it is a little extra effort to have to reformat on the back end to make everything work the way you need it to. Review collected by and hosted on G2.com.