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Expensify Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Expensify's ease of use remarkable, appreciating its intuitive design and quick receipt uploads. (213 mentions)
Users appreciate the ease of expense tracking with Expensify, enjoying simple yet detailed reporting features. (81 mentions)
Users rave about the convenience of Expensify, making expense tracking effortless with easy setup and integrations. (77 mentions)
Users appreciate the intuitive layout of Expensify, making expense reporting simpler and more efficient. (58 mentions)
Users love the easy upload feature of Expensify, simplifying expense tracking and speeding up reimbursements. (56 mentions)
Users appreciate the simplicity of Expensify, enjoying an intuitive UI that streamlines expense submissions efficiently. (56 mentions)
Users value the easy submission process in Expensify, making expense tracking effortless and efficient on-the-go. (55 mentions)
Users find the manual entry tedious, preferring a more streamlined process for managing expenses efficiently. (24 mentions)
Users face upload issues with Expensify, experiencing automatic submissions and a lack of interface intuitiveness. (24 mentions)
Users find Expensify not intuitive, struggling with navigation and rigid customization in expense reporting. (20 mentions)
New users may find the learning curve frustrating, making initial use of Expensify challenging. (19 mentions)
Users report challenges with receipt scanning and submission, which can complicate the overall experience with Expensify. (19 mentions)
Users face approval issues with Expensify, finding it difficult to create reports for other staff efficiently. (12 mentions)

Top Pros or Advantages of Expensify

1. Ease of Use
Users find Expensify's ease of use remarkable, appreciating its intuitive design and quick receipt uploads.
See 213 mentions

See Related User Reviews

Paolo D.
PD

Paolo D.

Mid-Market (51-1000 emp.)

5.0/5

"I like using Expensify !"

What do you like about Expensify?

It is an easy software, intuitive and fast to upload receipts. Also it allows me to track the steps and approvals needed to get the reimbursement. Ver

GB

Gary B.

Mid-Market (51-1000 emp.)

5.0/5

"I use Expensify monthly. It is very easy to use and very intuitive."

What do you like about Expensify?

Ease of use and the ease of finding older data when needed.

2. Expense Tracking
Users appreciate the ease of expense tracking with Expensify, enjoying simple yet detailed reporting features.
See 81 mentions

See Related User Reviews

AR

Azlan R.

Small-Business (50 or fewer emp.)

5.0/5

"Great product for expense management"

What do you like about Expensify?

I like the ability to streamline expense reporting,tracking and analysis. It's easy to use and generated reports are clean and concise.

Anne B.
AB

Anne B.

Small-Business (50 or fewer emp.)

5.0/5

"Expense Reports Simplified"

What do you like about Expensify?

I love how easy it is to import expenses and add to an expense report.

3. Convenience
Users rave about the convenience of Expensify, making expense tracking effortless with easy setup and integrations.
See 77 mentions

See Related User Reviews

Daniel K.
DK

Daniel K.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use with convenient automations"

What do you like about Expensify?

Coming from corporate work backgrounds with tedious expense platforms and/or manual excel files, Expensify is so easy to use with it's convenient, int

Kev W.
KW

Kev W.

Small-Business (50 or fewer emp.)

5.0/5

"Simple, straightforward, easy expense reporting!"

What do you like about Expensify?

So easy to set up and use. Connect your credit card information to your profile and Expensify just about does the rest.

4. Intuitive
Users appreciate the intuitive layout of Expensify, making expense reporting simpler and more efficient.
See 58 mentions

See Related User Reviews

DW

Denise W.

Enterprise (> 1000 emp.)

4.5/5

"super easy to use"

What do you like about Expensify?

User interface is intuitive and easy to find the items you need.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"It's amazing"

What do you like about Expensify?

The reimbursement process is streamlined, and you can track the status and approvals in easily. The UI is intuitive and clean. Other similar apps are

5. Easy Upload
Users love the easy upload feature of Expensify, simplifying expense tracking and speeding up reimbursements.
See 56 mentions

See Related User Reviews

Nathan H.
NH

Nathan H.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined and speed up our expenses!"

What do you like about Expensify?

We get quicker reimbursements and it's easier to upload documentation

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I found expensify really easy and efficient to use"

What do you like about Expensify?

easy to upload and see your payments. Very clear

6. Simplicity
Users appreciate the simplicity of Expensify, enjoying an intuitive UI that streamlines expense submissions efficiently.
See 56 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for ease of use and quick turnaround"

What do you like about Expensify?

easy to use, quick and simple. Keeps track of all expenses and easy to add to a new report

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Should have been using Expensify sooner!!!!"

What do you like about Expensify?

The ease of setting this up and implementing with my team was fabulous, I wish I had done this sooner. Integrating with our acocunting software was si

7. Easy Submission
Users value the easy submission process in Expensify, making expense tracking effortless and efficient on-the-go.
See 55 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool for ease of use and quick turnaround"

What do you like about Expensify?

easy to use, quick and simple. Keeps track of all expenses and easy to add to a new report

Rémi B.
RB

Rémi B.

Mid-Market (51-1000 emp.)

5.0/5

"Great platform for expenses!"

What do you like about Expensify?

It's so easy to submit an expense and track its status! The platform UI is clean and easy to grasp. Really recommend!

Top Cons or Disadvantages of Expensify

1. Manual Entry
Users find the manual entry tedious, preferring a more streamlined process for managing expenses efficiently.
See 24 mentions

See Related User Reviews

Oona B.
OB

Oona B.

Mid-Market (51-1000 emp.)

3.0/5

"Fine but not great"

What do you dislike about Expensify?

Not good for report, very manual and not user friendly

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Expense Management"

What do you dislike about Expensify?

I honestly have no dislikes. Sometimes a purchase is missing, however it it is very easy to manually add it in.

2. Upload Issues
Users face upload issues with Expensify, experiencing automatic submissions and a lack of interface intuitiveness.
See 24 mentions

See Related User Reviews

HB

Heather B.

Mid-Market (51-1000 emp.)

5.0/5

"Vert easy and helpful"

What do you dislike about Expensify?

It is sometimes tricky to submit a receipt. The Magic Code to log in can sometimes take a while to be sent.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Super easy!"

What do you dislike about Expensify?

Not 100% sure if this feature differs by company, but I was always able to upload invoices to an expense report for a specific month. Once the month w

3. Not Intuitive
Users find Expensify not intuitive, struggling with navigation and rigid customization in expense reporting.
See 20 mentions

See Related User Reviews

Oona B.
OB

Oona B.

Mid-Market (51-1000 emp.)

3.0/5

"Fine but not great"

What do you dislike about Expensify?

Not good for report, very manual and not user friendly

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Legal & Policy Advisor"

What do you dislike about Expensify?

I don't like how it's somewhat difficult to navigate between different conferences and expense reports.

4. Learning Curve
New users may find the learning curve frustrating, making initial use of Expensify challenging.
See 19 mentions

See Related User Reviews

Apple L.
AL

Apple L.

Mid-Market (51-1000 emp.)

5.0/5

"Expensify Primary Review"

What do you dislike about Expensify?

Mobile version doesn't have category separation like the web version, which makes it a little difficult to track what expenses have been submitted ver

Manmeet s.
MS

Manmeet s.

Mid-Market (51-1000 emp.)

4.5/5

"Best software to get reimbursed"

What do you dislike about Expensify?

A little tough to create reports initially, but it seems fine later on

5. Receipt Management
Users report challenges with receipt scanning and submission, which can complicate the overall experience with Expensify.
See 19 mentions

See Related User Reviews

HB

Heather B.

Mid-Market (51-1000 emp.)

5.0/5

"Vert easy and helpful"

What do you dislike about Expensify?

It is sometimes tricky to submit a receipt. The Magic Code to log in can sometimes take a while to be sent.

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great!"

What do you dislike about Expensify?

Slow AI-reading of receipts when uploading picture.

6. Approval Issues
Users face approval issues with Expensify, finding it difficult to create reports for other staff efficiently.
See 12 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Managing Expenses Is Tiresome ut Expensify Is Making It Better"

What do you dislike about Expensify?

You can't TRULY add reports for other staff. Even as a guide. SOme folks aren't tech savvy ut we are and making some things easier like creating repo

Tegan S.
TS

Tegan S.

Small-Business (50 or fewer emp.)

5.0/5

"Great platform, easy to use!"

What do you dislike about Expensify?

Takes a long time for my manager to approve requests!

Expensify Reviews (5,466)

View 5 Video Reviews
Reviews

Expensify Reviews (5,466)

View 5 Video Reviews
4.5
5,466 reviews
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Gerald A.
GA
Cyber Security Engineer - SOC Analyst 1
Enterprise (> 1000 emp.)
"Reliable and time-saving tool for managing employee reimbursements"
What do you like best about Expensify?

Expensify truly simplifies expense management for both employees and finance teams. At my organization, we rely on it to process reimbursements for travel, meals, and client-related costs. The SmartScan feature is especially convenient—I simply take a photo of a receipt, and the app automatically populates the necessary details. The user interface is intuitive, allowing me to track the approval status of each report with ease. Additionally, its integration with accounting software streamlines monthly reconciliation, making the process much quicker for our finance department. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Occasionally, the SmartScan feature misreads details on some receipts, especially handwritten ones, which means I have to manually correct a few entries. I’ve also noticed slight syncing delays with corporate card transactions from time to time. The mobile app could be a bit smoother when uploading multiple receipts, but overall these issues don’t outweigh the benefits. Review collected by and hosted on G2.com.

Response from Shaelyn Combs of Expensify

Thanks so much for the thoughtful review, Gerald! We love hearing that the shift from spreadsheets to Expensify has helped speed things up and boost accuracy across the board.

We totally get how frustrating it can be when SmartScan has trouble with the occasional handwritten receipt or when there's a delayed sync. We’re always working behind the scenes to make these features even smarter and faster, so your feedback is super helpful.

Appreciate you being part of the Expensify community, and thanks again for taking the time to share your experience!

Bilyan B.
BB
SVP, Head of Product
Information Technology and Services
Mid-Market (51-1000 emp.)
"Expense reporting and reimbursement done right"
What do you like best about Expensify?

The receipt scan in the mobile app is very accurate and saves a lot of time. The email scanning is also rather accurate and efficient. I have tried other products and Expensify has nailed the balance between features and simplicity. With as much travel as I do, I use this multiple times a day and save a lot hassle. Especially with airline tickets, hotel reservations, restaurant receipts, it excels in expense classification. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Every now and again, the duplicate expense detection gets overly aggressive. For example, wifi charges on a multiple flights on the same day always get flagged as duplicates but they are not. Categories outside of the top 5 most common for travel (airline, accommodations, uber, lyft, taxi) strike out more often in auto classification. Review collected by and hosted on G2.com.

Response from Shaelyn Combs of Expensify

Thanks for the kind words, Bilyan! We’re so glad to hear Expensify is making your on-the-go expense tracking smoother and saving you time.

Appreciate you flagging the duplicate detection and category classification quirks. We know those little hiccups can add friction, and your feedback helps us keep improving the experience.

Thanks again for sharing your thoughts and for making Expensify part of your travel routine!

Sachin J.
SJ
LFX Intern
Small-Business (50 or fewer emp.)
"Simple and reliable tool for managing business expenses"
What do you like best about Expensify?

Expensify streamlines expense reporting and reimbursement with its automated receipt scanning and user-friendly mobile app. The SmartScan feature stands out for minimizing manual data entry, while integration with accounting tools significantly reduces the time spent on administrative tasks. I also appreciate the intuitive interface, which makes it easy to onboard new users quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Sometimes, the receipt scanning process takes longer than anticipated, and certain receipts are not parsed accurately, which means I have to make manual corrections. The pricing may seem somewhat steep for smaller organizations, and I find that the options for customizing reports could be more adaptable. Additionally, having more advanced analytics or dashboard features would add significant value. Review collected by and hosted on G2.com.

Response from Lindsey Peckham of Expensify

Hey Sachin, thanks so much for your review! We appreciate your feedback and will share your notes with the product team. We're glad to hear you're enjoying Expensify.

Eny M.
EM
Developer Consultant
Enterprise (> 1000 emp.)
"Easy to Use and Efficient for Employee Reimbursements"
What do you like best about Expensify?

The platform offers a simple and intuitive way to submit expenses and create reports, a minimal setup required to get started.

Reimbursement processing is fast and transparent, making it easy to keep track of payments. Managers benefit from clear expense tracking and reporting, which helps them stay informed. I also appreciate the ability to monitor the status of reports, whether they are approved or still pending. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

It's not possible to create a report directly; you have to add each expense individually first. The currency input only accepts values with a dot, such as 100.00, which can be limiting. It would be helpful if the homepage included a quick-access menu featuring pre-filled reports or expenses to speed up the process. Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Hi Eny,

Thanks so much for your thoughtful review and for highlighting how easy and efficient Expensify makes employee reimbursements! We're thrilled to hear you find the platform intuitive and that reimbursement processing helps your team stay informed.

Regarding your feedback about report creation — you can actually start by creating a report directly, and then add expenses to it afterward. Here’s how:

Go to the Reports tab.

1. Click the + icon, then > New Report to create one.

2. Then add existing expenses or new ones directly to that report.

We really appreciate your insight about quick-access menus and pre-filled options — we’ll be sure to share that suggestion with our product team.

Thanks again for sharing your experience and for helping us make Expensify even better!

Chance Y.
CY
Staff Quantitative User Researcher
Internet
Enterprise (> 1000 emp.)
"Effortless Expense Management with Expensify"
What do you like best about Expensify?

I really love how easy it is to use Expensify. The interface is super modern and intuitive, making it easy to navigate even without training. I find the drag-and-drop feature for receipts and invoices incredibly useful, as it parses the data accurately, simplifying the expensing process. The automation features, which take care of routing to managers and finance, make the entire reimbursement process effortless. Expensify has significantly reduced the complexity compared to manual processes, and I would absolutely choose it if given a chance over any manual methods. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I would love to see more integrations with Expensify, specifically the ability to sync with accounts that have monthly recurring expenses. This would allow the software to automatically pull those expenses into the system without me needing to manually retrieve them each time. Review collected by and hosted on G2.com.

Response from Matt Allen of Expensify

Thanks Chance

MJ
Employee Benefits Department Manager
Mid-Market (51-1000 emp.)
"User-Friendly Expense tracking"
What do you like best about Expensify?

Expensify is such a valuable tool and having the mobile app to track expenses when I am travelling is a lifesaver. No more worrying about keeping track of paper receipts. It is very user-friendly and lets me know if I am missing a step to get my account reconciled. The automated expense tracking is great to prefill and save me time since it is an app that I use multiple times a week. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I have been using Expensify for 3 years and I have not had a negative experience to date. The only time I had an issue was my error on a double entry and customer support was very helpful in answering my questions. Review collected by and hosted on G2.com.

Response from James Dean of Expensify

Thanks so much, Melissa!

Catherine S.
CS
Accountant
Mid-Market (51-1000 emp.)
"Easy Expense Creation"
What do you like best about Expensify?

What’s most helpful about Expensify is how it simplifies and automates the entire expense process—from capturing receipts to submitting reports and getting reimbursed. The SmartScan feature saves a lot of time by automatically extracting key details from receipts, and the mobile app makes it easy to do everything on the go. It also integrates smoothly with our accounting system, so there’s less manual work for finance. Managers can quickly review and approve expenses, and employees get reimbursed faster. Overall, it improves accuracy, saves time, and makes the whole process much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

One of the least helpful aspects of Expensify is its occasional syncing delays, especially with corporate card transactions, which can slow down the expense reporting process. Sometimes the SmartScan feature misreads receipt details, requiring manual corrections. Also, the approval workflows can be a bit basic for organizations with complex hierarchy needs. Additionally, the mobile app can sometimes be slow or glitchy when uploading multiple receipts at once. These issues can create minor frustrations but generally don’t outweigh the overall benefits of the platform. Review collected by and hosted on G2.com.

Response from Nick Tooker of Expensify

Thanks so much for the amazing review, we are glad you are enjoying Expensify!

Kevin H.
KH
Head of Risk and Compliance
Small-Business (50 or fewer emp.)
"Effortless Expense Management with Seamless Google Suite Integration"
What do you like best about Expensify?

I love the ease of use that Expensify offers, making it straightforward and intuitive especially with its integration with the Google Suite. The mobile invoicing feature with AI-enabled analysis significantly improves efficiency and reduces errors. The interactive user interface facilitates on-the-go expense management and smooth communication. Additionally, having a centralized system for managing expenses globally is incredibly beneficial for our company. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

I think one area where Expensify could be improved is by integrating more with the spending side of the expenses. For example, it would be beneficial to include typical vendors within the app. This would allow users to directly buy train tickets or pay for meals while traveling, especially for frequent destinations like London. This feature could reduce extra paperwork and create a more seamless experience, moving beyond just processing receipts to also managing transactions directly. Review collected by and hosted on G2.com.

Response from Matt Allen of Expensify

Thanks Kevin, we're a remote-first company too, something we've always taken into consideration with our product.

MUCHIRA M.
MM
Field Staff
Mid-Market (51-1000 emp.)
"Expense Management Made Easy: Why Expensify is a Game Changer."
What do you like best about Expensify?

Expensify has revolutionized how I manage my ministry expenses with a user-friendly interface and seamless integration with all our other existing systems. It was hassle-free to set up and had wonderful customer service for the smooth process. Tools like receipt scanning and deep reporting have made innumerable differences in our everyday use of this platform. Before using Expensify, it was such a headache to reimburse staff expenses, but now things are efficient and straightforward. It takes a very short time to reimburse money to our international staff and we can do reimbursements as frequent as needed. We couldn't be happier with this game-changing solution. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

Reibursemments are not instant but thats okay. They are however cheaper and faster than most wire and bank transfers platforms especially internatinally. Review collected by and hosted on G2.com.

Response from Daniel Vidal of Expensify

Thank you for the review Muchira, glad you are thinking it is game-changing!

JA
Renewals Account Manager
Enterprise (> 1000 emp.)
"A de-facto expense platform"
What do you like best about Expensify?

Expensify is a de facto platform for managing expenses with ease. The platform is easy to navigate and provides excellent visibility on your expense reports and individual expenses. The flows to create reports and add expenses are logical and easy to follow. The approval status and log is visible and can be interacted with if needed. Review collected by and hosted on G2.com.

What do you dislike about Expensify?

A minor thing - when an expense report is created, it quite discreetly adds a random digit-letter name, which can be confusing to an approver if not changed by the user. Review collected by and hosted on G2.com.

Response from Press Expensify of Expensify

Thanks so much for the review! We are so happy you are enjoying Expensify.

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