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eClinicalWorks

By eClinicalWorks

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eClinicalWorks Reviews & Product Details - Page 6

eClinicalWorks Product Details
Profile Status

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Pricing

Pricing provided by eClinicalWorks.

Revenue Cycle Management

EHR Only

$449.00
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eClinicalWorks Integrations

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Integration information sourced from real user reviews.

eClinicalWorks Media

eClinicalWorks Demo - EHR accessible on any device
EHR accessible on any device: tablet, desktop, or mobile
eClinicalWorks Demo - PRISMA
PRISMA - Health Information Search Engine
eClinicalWorks Demo - healow Patient Engagement Services
healow Patient Engagement Services
eClinicalWorks Demo - Value-Based Care
Value-Based Care services
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eClinicalWorks Reviews (150)

Reviews

eClinicalWorks Reviews (150)

3.7
150 reviews

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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Not the best EHR system"
What do you like best about eClinicalWorks?

Templates are easy to create/find/share and use for charting Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Very busy, archaic system. Not updated and not easy to use Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Enterprise (> 1000 emp.)
"eClinical Works Review"
What do you like best about eClinicalWorks?

eClinical works was one of the easiest, most user friendly patient softwares I have used. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

eClinical works crashed sometimes making us experience downtime Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Works when it wants to "
What do you like best about eClinicalWorks?

Very organized way to keep track of patient information that is easily accessible Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

There are too many tabs to click through when rooming a patient. It takes an average of 8 minutes. Review collected by and hosted on G2.com.

Laura W.
LW
Executive Assistant
Accounting
Small-Business (50 or fewer emp.)
"All for eCW!"
What do you like best about eClinicalWorks?

I love that you can customize your dashboard in so many different ways. eCW customer service is AMAZING to work with too, even their international office! Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I dislike how there would often be times that the reminders, etc. would occur even after an appointment was cancelled. This glitch is usually fixed pretty quickly. Review collected by and hosted on G2.com.

AB
Accounts Receivable Manager
Mid-Market (51-1000 emp.)
"Great for Multi-Group Practices"
What do you like best about eClinicalWorks?

eClinicalWorks is packed full of features and tools for managing your practice, but the best part is its ability to customize and integrate multiple groups/practices into one single EHR. The ability to combine multiple entities is fantastic, especially when working on the backend during the collections process. Account ledgers are packed full of detail and each charge/DOS can be separated by entity which is great when managing multiple entities, for example: PRO, ASC, & Anesthesia. Managing all groups without the need to manually switching between profiles/books of business is fantastic. The reporting is full of filters and different ways to drill down data and analyze your practice from top to bottom. Charting has alerts that help prevent the physicians from releasing or signing incomplete records to prevent delays in the collections process, especially delays in billing. The search engine is fantastic, it allows the entire team to easily identify patients even when you only have a small amount provided by the patient. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

Their system can seem extremely overwhelming at first with the detailed interface it can be difficult to navigate and work through the system without proper training. We have frequently run into technical errors with the system freezing at times and we have experienced difficulty connecting and integrating printers and fax machines. For some reason they restrict users from accessing multiple windows or accounts at the same time which can be frustrating when working on the backend during the billing and collections process. eClinical has multiple versions of their practice management software and are frequently releasing updates however they are not always in easily integrated as you'd expect and some features simply don't work the way they were intended. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"eClinicalWorks Student Opinion"
What do you like best about eClinicalWorks?

It is fairly user friendly. There are many headings that can be used for HPIs. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

There is a lot of clicking involved for every step of charting. I also do not like that multiple people can be in the same area of the chart and then all but one person’s progress gets deleted. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"Easy to use and customize"
What do you like best about eClinicalWorks?

ECW is great for small to midsize practices. Works well with integrating other technologies of the practice. Love how customizable the platform is. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

The mobile app is very basic with limited utility. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business (50 or fewer emp.)
"ECW User"
What do you like best about eClinicalWorks?

I like all of the features that are offered in this charting system that aren't offered in others, like escribe and fax from chart. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I dislike how long it takes to get new services up and running. Some issues have taken months to resolve. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Enterprise (> 1000 emp.)
"Needs more adaptability "
What do you like best about eClinicalWorks?

The program is easy to use and everything labeled. The colors used are nice and attractive, pleasing to the eye. I like how every medical practice can put in their own templates. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I do not like how it crashes. Maybe our office needs an update, but overall the program works slow for our urgent care facility. I wish the system itself was faster and we could have better adapted it to our needs in terms of the order of things. Review collected by and hosted on G2.com.

Marisa T.
MT
Licensed Insurance Agent
Mid-Market (51-1000 emp.)
"Simple EMR"
What do you like best about eClinicalWorks?

Simple and easy to use. Many sections for various patient data, so you get a comprehensive view of the patient's care. Review collected by and hosted on G2.com.

What do you dislike about eClinicalWorks?

I am not sure if there is anything that I dislike about it. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by eClinicalWorks.

Revenue Cycle Management

EHR Only

$449.00

EHR with Practice Management

$599.00
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eClinicalWorks Features
Data aggregator - Population Health Management
Predictive Patient Analysis - Population Health Management
Multiple Medical Provider Access
Ancillary Care Provider Access
Meaningful Use Reporting
ePHI Storage
Interoperability
Patient Workflow Management
Workflow Management
Interoperability
Digital Intake Forms