Emburse Nexonia Reviews & Product Details

It is a very manual system and doesnt appear to be working to modernize, also very costly for a manual system compared to the new automated and easy systems. Due to continued difficulty we are moving to another system. Review collected by and hosted on G2.com.

Unable to reach the billing dept with their new ticketing system. It took me over a year to get a reply to my billing ticket. When invoices have errors, which they do, it takes 9 months to over a year to get a response, this is not an overstatement. No one to help you manage your billing side of things when issue arise, when they claim you havent paid an invoice and you respond and respond they dont answer and keep threatening to shut down your services. We are being charged for overages when we have 15 under users of our contract, but unable to get help. A new 30% increase on existing costs just landed and no improvements to the systems or customer service... I think if they took the time to work through these issues with us we might not have been so quick to move systems. Also, if you do move systems, you have to pay $1200 a year to be able to access your historical data. Review collected by and hosted on G2.com.

The best part is that its ease to use, and easily integrate with our accounting software Review collected by and hosted on G2.com.

No, dislike. Prior to this we were using manual expense approval process. Review collected by and hosted on G2.com.

I really liked using this system, everything went smoothly and was easy to understand. I would use it again. Review collected by and hosted on G2.com.

There was nothing I disliked. The process was fast and simple, and I didn’t run into any issues. Review collected by and hosted on G2.com.

The best thing about nexonia is keeping the events on track and updating on daily basis. Review collected by and hosted on G2.com.

Nexonia has no major disadvantages in any way. Review collected by and hosted on G2.com.

It has a user-friendly interface. It also makes expense management easy by automating tasks like approvals, tracking bills, syncing with accounting software. It also helps users to code timesheets. Review collected by and hosted on G2.com.

It can be slow and takes time to load, and sometime,s it has syncing issues or glitches, which makes it difficult to work. Review collected by and hosted on G2.com.

Nexonia helps me keep track of the time with vast options and categories. I use this software almost daily to keep my day planned well. It is very simple and easy of implementation is good. Review collected by and hosted on G2.com.

I have not faced any issues in using Emburse Nexonia. Review collected by and hosted on G2.com.

Nexonia is very easy to implement. Its has so many features & seamless integration with financial system. Review collected by and hosted on G2.com.

Nexonia can be a bit overwhelming for new users. The customer support is too slow sometimes. Review collected by and hosted on G2.com.

What I like best about Emburse Nexonia is how easy it is to use. It simplifies expense reporting for employees and finance teams, making the process quicker and less error-prone. The mobile app lets users submit expenses on the go, and it integrates well with other financial systems, enhancing efficiency. Review collected by and hosted on G2.com.

It takes alot of time to load, which is very frustrating during busy periods. Review collected by and hosted on G2.com.

Used to be a great company and responsive to custoemers. Review collected by and hosted on G2.com.

Support is non existent. They clearly stopped investing in any features. I cant do something as simple as a period cutoff. I have to go in unlock a closed period then sync, then go change dates. Cant edit transaction dates. Well maybe you can but no one seems to know the product anymore. Review collected by and hosted on G2.com.

UPDATE: Regretting trying it again. Definitely large corporate culture now. Bought the expense reporting and the corporate cards. Due to underwriting delay, they kicked me out after expense reporting was setup. I requested multiple times not to do that. Support just sends self help articles. This probably would take less than an hour time to have someone reach out and help me finish the setup. Definitely will never use them again.

Deep intergration with NetSuite for the expenses. Highly customizable. Wish the old CEO, Neil, was there. His attitude was if you need something customize we will do it for you and not charge you if you let us use your idea. I had never seen a vendor treat their customers that way. That has changed since the company was sold. Far less likely to do custom request, even if they needed to charge you for it.

Mobile app works great and is very user friendly.

This is my third implementation with them. Review collected by and hosted on G2.com.

AP module is really lacking. Does not have the flexibility that the expense reporting or timesheet modules do.

Less of a can do culture. Review collected by and hosted on G2.com.