Epic Reviews & Product Details

Comprehensive patient record management across inpatient and outpatient settings.

Excellent interoperability with other systems, making care transitions smoother.

Strong decision-support tools that improve clinical accuracy.

Customizable dashboards and templates tailored for specialty needs.

Secure, reliable, and regulatory-compliant with frequent updates.

Patient portal (MyChart) enhances patient engagement and communication. Review collected by and hosted on G2.com.

User interface can be overwhelming and unintuitive, especially for new staff.

Requires extensive training before users feel comfortable.

System performance can slow during high-volume usage.

Customization is powerful but often requires IT intervention.

Cost of licensing and maintenance is high, especially for smaller organizations.

Alerts can be excessive, leading to “alert fatigue.” Review collected by and hosted on G2.com.

Epic allows for complete documentation of a patient’s medical history, lab results, medications, procedures, and visit notes , all in one unified platform. With Epic's Care Everywhere feature, patient data can be securely exchanged with other healthcare providers who also use Epic or compatible systems, improving continuity of care. Review collected by and hosted on G2.com.

New users often find Epic complex at first. Initial training is essential, and it can take time to master the workflows. Review collected by and hosted on G2.com.

Comprehensive EHR and very easy to use and improves patient outcomes. Review collected by and hosted on G2.com.

There is nothing about the Epic EHR that we dislike.. Review collected by and hosted on G2.com.

It helps Improve patient care, streamline workflows, and enhance data access. I like the easy integration with other systems through its cloud-based architecture Review collected by and hosted on G2.com.

It doesn't have historical data to come up with trends. There is a steep learning curve to build some of the reports. Review collected by and hosted on G2.com.

The ease of use. Once I learned my way around it is great how accessbile it is Review collected by and hosted on G2.com.

Somtimes features like adding a file or attaching a email do not work properly. We occasionally experience slowness and freezing. Review collected by and hosted on G2.com.

For any company working in US would know that if your healthcare data is in EPIC it is best secured and there couldn't be possibly any better EHR in terms of firewall and security as EPIC Review collected by and hosted on G2.com.

Bad UI, gives 2007 window feels

Complex interface and outdated also Review collected by and hosted on G2.com.

As a medical clinic, we use Epic daily to manage our patients protected health information and facilitate communication between our clinical teams. In regard to the integration with Reputation, it is a time saver for me! In the past, I had to manually download a file from Epic and then upload it into my reputation management software. I was not able to be consistent with gaining survey information and online reviews as this process didn't take place daily. Now the whole process is automated with the integration between Reputation and Epic so I don't need to check on this or even think about it happening. I can see the results in my dashboard every day. This has given us much needed patient feedback and has increased our online reviews significantly. Review collected by and hosted on G2.com.

In regard to the integration between Reputation and Epic there is nothing that I dislike. Clean, simple and easy. In regard to Epic in general, often the upgrades change our clinic work flow which is frustrating for staff. The communication about these changes does not always take into account how we use the platform. Review collected by and hosted on G2.com.

How reliable the resources are and how many different resources that are available Review collected by and hosted on G2.com.

Epic is perfect I don't have any dislikes Review collected by and hosted on G2.com.

Ease of use. Information is pulled over from different catagories so It doesn't haver to be entered multiple times. Review collected by and hosted on G2.com.

There are some features IK would like to see to help work flow. Review collected by and hosted on G2.com.

Organization and ability to customize tabs, and most importantly steal productivity tips/smart phrases from my colleagues that allowed me to hit the ground running in my new job. Review collected by and hosted on G2.com.

Sometimes there are too many options and it can become convoluted and confusing to find things I need Review collected by and hosted on G2.com.