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FacilityOS Reviews & Product Details - Page 10

FacilityOS Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

FacilityOS Integrations

(4)
Verified by FacilityOS

FacilityOS Media

FacilityOS Demo - FacilityOS - A  Modular Facility, Asset and Visitor Management Platform to Help Optimize Safety, Security and Compliance Protocols
FacilityOS™ is a facility management platform used by security professionals, EHS managers, facility managers, compliance teams, and operational leadership to drive safety, security and compliance across complex facilities around the world. FacilityOS powers complex enterprises – such as manufact...
FacilityOS Demo - VisitorOS - Keep track of On-Site Visitors
Pre-loaded and pre-configured on enterprise-level hardware, VisitorOS is uniquely placed to meet the specific needs of your organization and its critical entry points. Keeping your people safe and your company in compliance has never been easier. In today’s complex world, entry point processe...
FacilityOS Demo - EmergencyOS - Digitize All Stages of Emergency Management
Designed to automate and improve emergency evacuation processes, EmergencyOS provides digital oversight at each stage of an organization’s emergency response – from alerts and evacuation management through to coordinating the return-to-work and post evacuation reporting and analytics. Reduce ...
FacilityOS Demo - ContractorOS -  Centralize and Automate Contractor Compliance
ContractorOS is a powerful compliance management solution that centralizes contractor and vendor oversight. By automating document collection, approvals, and tracking, it reduces administrative burden and ensures compliance across all facilities. ContractorOS simplifies compliance manageme...
FacilityOS Demo - LogisticsOS - Track Packages Across the Entire Chain of Custody
LogisticsOS is a robust logistics management solution built to optimize chain of custody processes. Its user-friendly design, comprehensive tracking features, and clear audit trails help eliminate lost items while improving efficiency and accountability across your entire organization.
FacilityOS Demo - SecurityOS - Extend the Benefits of Access Control to Visitors 
Extend the benefits of Access Control to visitors, contractors and other temporary guests. With SecurityOS, you can issue, track and manage temporary physical access for facility visitors. Streamline and automate permission provisioning while increasing security and visibility.
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FacilityOS Reviews (242)

Reviews

FacilityOS Reviews (242)

4.7
242 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Medical Devices
AM
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"iLobby Feedback"
What do you like best about FacilityOS?

Easy to Use.

Administrator Management (multiple Options to do)

Different User Groups which you can assign to different people.

Teams Bot integration is super-helpful

Self-Signing Security Documents also helps alot Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Bigger Sign-Out Button

Would be nice to have a Option where you can self-arange the Welcome Display Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for sharing your feedback. We're thrilled to hear that you find our platform easy to use and appreciate the various management options it offers.

BS
Mid-Market (51-1000 emp.)
"Perfect fit for what we needed at our manufacturing plant"
What do you like best about FacilityOS?

iLobby houses our documents that need to be signed, allows pre-approval of visitors, and allows us to select if we want to print a guest badge or not. Having the visitor's picture taken is very helpful when it is not someone you regularly see. Being able to change the version of some documents and visitor's that had already signed the old version was forced to sign the new version.

Reports of visitors help us to decide who needs to be placed on the main page as an easier selection. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

We have not found any downsides at this time. We have been using iLobby for over a year and everyone has loved it. Review collected by and hosted on G2.com.

Response from Zachary Guitor of FacilityOS

Thank you for sharing your positive experience with iLobby! We're glad to hear that the features like document storage, pre-approval of visitors, and visitor badge options have been so beneficial for your manufacturing plant. We appreciate your feedback and are thrilled to hear that iLobby has been such a valuable tool for your team.

JB
Mid-Market (51-1000 emp.)
"Great Customer Experience for a excellent product"
What do you like best about FacilityOS?

Best things are visibilty from any device to see what visitors are on site, when guests arrive you get an alert via text and email that lets people know when someone has come on site. The set up survey completed prior to the device being sent let the iLobby folks prep the device and account before it even arrived, so implementation was as easy as getting it onto the network and then it was plug and play. The portal for admin was intuative so did not need any support, but the iLobby team was very good about checking in to see how things are going. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Could maybe have some more mobile access features for regular visitors to easily sign out remotely. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

We appreciate your feedback and are happy to hear that VisitorOS has helped streamline your visitor management process. Thank you for the review and I have shared your feedback with our product team.

KB
Small-Business (50 or fewer emp.)
"Easy and convenient option for offices"
What do you like best about FacilityOS?

The system allows us to keep track of all personelle on-site in the case we have an emergency and has a "role call" and messaging option that is very convenient. Our site uses this system every day for all employees and requires every visitor on-site to sign in and prints them off a badge for identification. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Sometimes the layout of the questions when signing in creates confusion for our visitors/vendors when they arrive. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

It's great to hear that iLobby has been a convenient and effective solution for your office's emergency preparedness and visitor management. We value your feedback and have shared your comments with the product team.

Dee M.
DM
Health Safety Environment Coordinator
Mid-Market (51-1000 emp.)
"iLobby is EXCELLENT for contractor / visitor management!!"
What do you like best about FacilityOS?

The iLobby system is easy to use, the software is user friendly, and there are multiple ways to take advantage of the capabilities of the system. It takes very little time to set the iLobby system up, literaly unbox it, plug it in, and go! Instant messages to colleagues lets them know immediately when a contractor is onsite so there is no searching for where anyone is or how to contact them. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Users struggle if cell or wifi signal is weak, but overall there isn't much we do not like about iLobby! Review collected by and hosted on G2.com.

Response from Daniel Scott of FacilityOS

Thank you for the positive feedback, Dee! We have a lot of customers using the solutuion to effectively manage contractors through their facilities, so it's great to hear you're finding value in the solution.

CR
Mid-Market (51-1000 emp.)
"A world of a difference"
What do you like best about FacilityOS?

iLobby has been a great improvement on our visitor management process since day one. The kiosk system has significantly improved efficiency and reduced the time spent on handling visitation. Customer Support has been very attentive and fast to respond to any questions or issues durring the process of setting up. The kiosk provided offers a non-intrusive experience for visitors while simultanously ensuring safety for our members with the verification of I.D. and ITAR compliant checks through MK Denial. We encounter various types of visitors at our location daily, and iLobby has enabled us to efficiently collect and navigate the information our site requires to stay compliant with our contracts. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

The reliance on internet connectivity for all operations leaves you vulnerable to outages or connectivity issues. Unstable wifi connections may delay the time it takes to process information. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Appreciate your feedback! In case you were not familiar with our offline mode, it allows devices to continue collect activities occurring while the device is offline and propagates once it comes back online. If you would like more information on this, please reach out to us at support@ilobby.com and we would be happy to help!

Verified User in Automotive
AA
Enterprise (> 1000 emp.)
"Easy to set up, good setup support and stable and easy to use system for admins and users"
What do you like best about FacilityOS?

The easy setup process.

The support while setting up the System

he user interface and the easy-to-use system

Ease of Implementation Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

Sometimes the Support is a bit slow.

ONe feature in the niw user interface is missing. Invite User field is only available in the old one Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We're happy to hear that the setup process and user interface have been beneficial for your team. We wanted to let you know that the 'Invite User' feature will be included in our dashboard soon.

Verified User in Sports
CS
Mid-Market (51-1000 emp.)
"Ilobby has made work very easy and it is easy to learn."
What do you like best about FacilityOS?

It makes the process of signing guests in and out simple and it is a very fast process. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

There are truly no downsides of using ilobby, i would recommend this to anyone working at a job that uses new data. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for your feedback! We're glad to hear FacilityOS has simplified your guest sign-in process and helped save time at your site. It’s great to know the system is easy to learn and makes day-to-day tasks more efficient.

Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Great Visitor Management"
What do you like best about FacilityOS?

I love that iLobby does everything we need to keep our visitors safe, and it allows us to make the on site iLobby spcific to our needs. Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

My only wish is that we could get our iLobby to intigrate with our access control system. Review collected by and hosted on G2.com.

Response from Alla Farber of FacilityOS

Thank you for sharing your feedback. It’s great to hear that iLobby helps keep visitors safe and supports your specific needs. We offer many integration options and would love to learn more about your access control system to explore how we can assist. Please get in touch with our support team at support@ilobby.com—we’re here to help!

AM
Enterprise (> 1000 emp.)
"Helpful solution to manage visitor access"
What do you like best about FacilityOS?

The customizable features of the UI tablet as well as reporting structure to capture different data points as well as provide PDF or documents that are required for a vistor to sign and store that information for future reference. Sites with CTPAT or other compliance needs for visitors should consider a solution like this Review collected by and hosted on G2.com.

What do you dislike about FacilityOS?

deployment was a bit challenging, mostly self guided with some teams call support. It would be helpful for it to be more turnkey. Even offer a solution for a tech to come do 100% of the setup onsite and charge a premium for that service. My time is more valuable than money in a lot of instances. Review collected by and hosted on G2.com.

Response from Jody Shaffer of FacilityOS

Thank you for taking the time to share your experience. We're thrilled to hear that iLobby has helped you automate your visitor tracking system and provide digital record keeping. We understand the value of your time and are constantly working to improve our deployment process to make it more efficient for our customers.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

Average Discount

8%

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FacilityOS Features
Maintenance Planning
Facility Inventory Management
Space Planning
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
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