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Freshsales

By Freshworks

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Freshsales Reviews & Product Details - Page 6

Freshsales Product Details
Profile Status

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Pricing

Pricing provided by Freshsales.

Growth

Starting at $9.00
1 User Per Month

Pro

$39.00
1 User Per Month
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Freshsales Integrations

(8)
Integration information sourced from real user reviews.

Freshsales Media

Freshsales Demo - AI-powered contact scoring
AI-powered contact scoring
Freshsales Demo - Deal pipeline and deal insights
Deal pipeline and deal insights
Freshsales Demo - Workflow templates
Workflow templates
Freshsales Demo - Account 360
Account 360
Freshsales Demo - Sales Essentials Dashboard
Sales Essentials Dashboard
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Freshsales Reviews (1,214)

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Reviews

Freshsales Reviews (1,214)

View 5 Video Reviews
4.5
1,214 reviews

Pros & Cons

Generated from real user reviews
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Tiago R.
TR
Marketing e Comunicação
Mid-Market (51-1000 emp.)
"Great CRM"
What do you like best about Freshsales?

The support team helps every step of the way, with quick and objective answers to all our questions. It's an intuitive and easy-to-learn CRM. It's very easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

There are some limitations to customization. Review collected by and hosted on G2.com.

Molly M.
MM
VP Sales
Small-Business (50 or fewer emp.)
"VP Sales"
What do you like best about Freshsales?

Customization has been easy once you learn to navigate the software Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

We had a very robust list that was challenging to get it imported into the system, once a paid customer, some additoinal onboarding training would have been helpful. Review collected by and hosted on G2.com.

Jacques G.
JG
Small-Business (50 or fewer emp.)
"#1 CRM for me. Excellent Product ! All you can ask for."
What do you like best about Freshsales?

Easy of use and cost effective. All the great features. Implementation was easy. Customer support was smooth and they could assist with anything I asked for and quickly. After testing multiple CRM systems, Freshsales Suite was hands down the best product for me. I use it every day and have not had any issues. Reporting is detailed and tops. Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

Not much. Tested multiple CRM systems, and Freshsales Suite had everything I needed. Review collected by and hosted on G2.com.

RL
COO
Small-Business (50 or fewer emp.)
"Excellent CRM for a reasoneble price"
What do you like best about Freshsales?

All tools that it offers, campains, pipelines, and all templates Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

the capacity of emails that you have for a month Review collected by and hosted on G2.com.

CY
Small-Business (50 or fewer emp.)
"Easy to use"
What do you like best about Freshsales?

There is a mobile app that can be used when on the go and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

A slightly annoying feature is the quick pop out menus have the x close button on the left side instead of the right and are a blue/grey color instead of red. Review collected by and hosted on G2.com.

Gary R.
GR
Partner
Small-Business (50 or fewer emp.)
"Sales Support Calvin Concesso is Awesome"
What do you like best about Freshsales?

Sales and Product Support by my rep Calvin Concesso! Also ease use and flexibity of the data input features! Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

A bit confusing between features and offerings of Fresh Sales vs Fresh Works! Review collected by and hosted on G2.com.

Devender K.
DK
Head - Performance Marketing
Mid-Market (51-1000 emp.)
"All in one CRM"
What do you like best about Freshsales?

Highly customizable and user friendly CRM Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

Integrations are limited and required additional tools like zapier Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Fresh works the leader in CRM"
What do you like best about Freshsales?

Customer support service, data management, best price when compared to others Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

SMS option is not integrated properly, we are using other SMS option Review collected by and hosted on G2.com.

Brian M.
BM
Co-Founder, Chief Operating Officer
Small-Business (50 or fewer emp.)
"Maximizing Efficiency with Ease: A Freshsales Review"
What do you like best about Freshsales?

Exceptional Value and Support:

Freshsales stands out in the CRM market for its exceptional value. The commitment of their team goes beyond expectations, as they proactively reach out to ensure users are well-versed in utilizing the platform. The availability of training sessions is a testament to their dedication to customer success.

Simplicity and User-Friendly Interface:

The simplicity of Freshsales is its most striking feature. Unlike other platforms that often feel cumbersome and clunky, Freshsales offers a streamlined, intuitive user experience that makes it accessible even to those who might not be tech-savvy.

Comprehensive CRM Solution:

Freshsales exceeds expectations in facilitating sales, marketing, and client relations. The platform’s robust features align seamlessly with business needs, ensuring that the investment in the tool pays off by contributing significantly to the success of these core areas.

Upsides:

Ease of Use: The platform is user-friendly, allowing new users to navigate and utilize its features without a steep learning curve.

Customer Support: The Freshsales team is always within reach, ready to assist with any issues or questions, ensuring that users can maximize the platform's potential without delay.

Comprehensive Tools: The platform is equipped with a wide array of features that cater to various aspects of CRM, making it a holistic tool for businesses. Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

To be candid, there isn't a component of Freshsales that falls short for me. Any time I've encountered a hurdle or had a question, the support team has been there to assist me in learning and overcoming the challenge. Their customer service and the platform's capabilities have ensured that any potential dislikes are swiftly addressed and resolved. Review collected by and hosted on G2.com.

Pat S.
PS
Senior Manager
Mid-Market (51-1000 emp.)
"Good pltform for starter teams"
What do you like best about Freshsales?

The lead management module is nice, the fresh caller integration helps makes calls as well. The filters are nice and can be used for reporting. Review collected by and hosted on G2.com.

What do you dislike about Freshsales?

There should be a way to filter leads by company and not just individual contacts. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Freshsales.

Growth

Starting at $9.00
1 User Per Month

Pro

$39.00
1 User Per Month

Enterprise

$59.00
1 User Per Month
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Freshsales Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting