GoCardless Reviews & Product Details

It help us a lot to collect payments from our partners using direct debit. It gives us security that we will receive, and we don’t need to wait too long or send many reminders. Most of the process is automatic, which save us a lot of time every month. Review collected by and hosted on G2.com.

In our personal case, we had some problems with the QuickBooks integration. The payments are not always matched correctly with the right invoices. It doesn’t mark the invoice as paid automatically like we expected, so our finance team still need to check and organize who paid what. It creates a bit more work for us, even if the money is already on our side. Review collected by and hosted on G2.com.

We use GoCardless to charge our partners by Direct Debit. It works fine and helps us to be sure we will get the money. No more chasing people to pay invoices. Once the setup is done, it works almost automatic and gives peace of mind. We can focus on the work, not on payments. Review collected by and hosted on G2.com.

I think the fee is a bit high, especially if you have small payments. Also, it takes a few days until we get the money in our bank account after the client pays. I wish it was faster, like 2 days max. Sometimes we need the cashflow more quick. Review collected by and hosted on G2.com.

I like that I don’t need to chase clients for payments anymore. We setup the Direct Debit one time and after that the money come on the right day. No stress, no need to send reminders. It save us lot of time and we know every invoice will be paid. Review collected by and hosted on G2.com.

Comissions are a bit high and it is difficult to convince clients to setup the DD mandate in the beginning, they get confused or think is complicated. Also the dashboard sometimes feel too much, I just want to see simple info fast. Support reply ok but sometimes take time. Review collected by and hosted on G2.com.

GoCardless facilitates bank to bank transfers, which are way cheaper and faster without extra charges

The software is convenient and reliable in handling recurring transactions and no late payments recorded

GoCardless connects with multiple accounting services including Sage, Xero, and others Review collected by and hosted on G2.com.

Some payments take longer to reflect, snd this delays considerably hurts

Often, bank accounts can be frozen and this can affect the reliability of this application Review collected by and hosted on G2.com.

GoCardless has significantly reduced the frequency of failed payments.

Most of subscriptions or recurring payments are consistently managed by this app and it creates easy predictions

All cashflows are easily managed and forecast done smoothly

We integrate GoCardless with multiple e-commerce Platforms Review collected by and hosted on G2.com.

When there are late or failed payments, the application can create an administrative burden. Additionally, handling recurring bills or transcriptions can sometimes lead to issues. Review collected by and hosted on G2.com.

GoCardless has eliminated all the recurring costs when processing payments using debit or credit cards

The process of revenue payment is fully simplified by the app

Multiple accounts systems or apps are fully integrated with GoCardless

We consistently predict the possible revenue or cash a company will generate Review collected by and hosted on G2.com.

Payments with GoCardless takes longer to clear and reflect than other payment options

We face constant verification issues, that results to delayed payments Review collected by and hosted on G2.com.

It’s simple to use and works great for collecting subscriptions automatically. We don’t need to worry about chasing customers, and everything is well organized in the dashboard. Review collected by and hosted on G2.com.

Sometimes the payouts take a bit long, especially with new customers and comissions are high. Also, we miss the option to accept card payments directly. Review collected by and hosted on G2.com.

The pricing is very reasonable

It's totally hands-off once you set it up.

Cusomer support is helpful Review collected by and hosted on G2.com.

there seems to be two different interfaces between the primary dashboard and a different dashboard for XERO integration. It can make it a little cumbersome sometimes. Review collected by and hosted on G2.com.

recurrency

recovery

rules of mandate banking Review collected by and hosted on G2.com.

transfert customer data base of Stripe to GoCardless Review collected by and hosted on G2.com.

Funds are automatically collected on due dates Review collected by and hosted on G2.com.

Just when someone changes their banking information. But I think I am getting used to that Review collected by and hosted on G2.com.