Commerce Hub is a Configure Price Quote (CPQ) solution that helps sales teams and revenue operations professionals create, manage, and deliver quotes, proposals, and related revenue processes in a unified Smart CRM platform. It’s designed to support a myriad of businesses where quoting complexity, disconnected systems, and slow deal cycles often create friction.
The product addresses the challenges of fragmented CPQ workflows by providing AI-powered automation, integrated billing and payments, and a connected buyer–seller experience. It is intended for sales representatives, revenue operations managers, sales leaders, and finance stakeholders who need greater visibility, efficiency, and control over the revenue lifecycle
Key features and capabilities include:
- AI Quote Creation: Automatically generates quotes, proposals, and cover letters using deal data, call transcripts, and unstructured inputs, reducing manual effort and errors.
- Integrated Buyer Experience: Provides a secure, interactive quote page where buyers can view, accept, and even pay directly within the same flow, minimizing delays and friction.
- Workflow Automation and Approvals: Streamlines internal approvals with rules-based routing to ensure consistency without slowing deals.
- Flexible Pricing and Packaging: Supports flexible pricing methods making it adaptable to various revenue models.
- Revenue Data Integration: Natively connected to HubSpot’s Smart CRM, ensuring accurate reporting, forecasting, and a single source of truth for sales teams.
- Streamline Billing and Payments: Supports invoicing and payment collection all from HubSpot’s Smart CRM.