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Healthee

By Healthee

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Healthee Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users love Healthee for its accessible benefits management that enhances understanding and engagement for employees and families. (7 mentions)
Users find Healthee's app incredibly easy to use and navigate, enhancing their overall experience with intuitive features. (5 mentions)
Users love the convenience of Healthee, having all their benefits and telemedicine options in one easy-to-access platform. (4 mentions)
Users commend Healthee's responsive customer support, appreciating the team's dedication to improving their experience. (4 mentions)
Users appreciate Healthee for its streamlined benefits management, enhancing employee engagement and easing the enrollment process. (3 mentions)
Users appreciate the user-friendly interface of Healthee, making health benefits accessible and enjoyable for everyone. (2 mentions)
Users face significant integration issues with Healthee, hindering employee management and complicating the open enrollment process. (2 mentions)
Users find difficult navigation in Healthee, especially due to the lack of an admin portal and open enrollment integration. (1 mentions)
Users find feature limitations in Healthee, particularly with integration and reporting capabilities affecting their overall experience. (1 mentions)
Users find login issues frustrating, making it challenging for employees to register and use the Healthee app. (1 mentions)
Users express concern over poor reporting capabilities, hindering effective ROI measurement and usage analysis within Healthee. (1 mentions)

Top Pros or Advantages of Healthee

1. Benefits Management
Users love Healthee for its accessible benefits management that enhances understanding and engagement for employees and families.
See 7 mentions

See Related User Reviews

CM

Cindy M.

Mid-Market (51-1000 emp.)

5.0/5

"GREAT JOB HEALTHEE"

What do you like about Healthee?

A one stop shop for all of your benefits explanations.

Elise B.
EB

Elise B.

Enterprise (> 1000 emp.)

5.0/5

"Healthee"

What do you like about Healthee?

So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically wha

2. Ease of Use
Users find Healthee's app incredibly easy to use and navigate, enhancing their overall experience with intuitive features.
See 5 mentions

See Related User Reviews

MM

Michael M.

Small-Business (50 or fewer emp.)

5.0/5

"Healthee, the new leader in benefits administration"

What do you like about Healthee?

Gaining faster access to healthcare information, scheduling of health services and their associated costs leads to a better employee experience and o

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you like about Healthee?

Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to se

3. Convenience
Users love the convenience of Healthee, having all their benefits and telemedicine options in one easy-to-access platform.
See 4 mentions

See Related User Reviews

Elise B.
EB

Elise B.

Enterprise (> 1000 emp.)

5.0/5

"Healthee"

What do you like about Healthee?

So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically wha

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Getting Better and Better!"

What do you like about Healthee?

I like that for my benefits, I have everything that I need on just one place! Including telemedicine!

4. Customer Support
Users commend Healthee's responsive customer support, appreciating the team's dedication to improving their experience.
See 4 mentions

See Related User Reviews

Elise B.
EB

Elise B.

Enterprise (> 1000 emp.)

5.0/5

"Healthee"

What do you like about Healthee?

So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically wha

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you like about Healthee?

Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to se

5. Professional Service
Users appreciate Healthee for its streamlined benefits management, enhancing employee engagement and easing the enrollment process.
See 3 mentions

See Related User Reviews

Elise B.
EB

Elise B.

Enterprise (> 1000 emp.)

5.0/5

"Healthee"

What do you like about Healthee?

So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically wha

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you like about Healthee?

Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to se

6. User Experience
Users appreciate the user-friendly interface of Healthee, making health benefits accessible and enjoyable for everyone.
See 2 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you like about Healthee?

Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to se

Elle M.
EM

Elle M.

Mid-Market (51-1000 emp.)

5.0/5

"Great support app for my employees"

What do you like about Healthee?

Healthee reduces the need for my benefits team to answer basic questions and supports my employees with understanding their benefits coverage in a way

Top Cons or Disadvantages of Healthee

1. Integration Issues
Users face significant integration issues with Healthee, hindering employee management and complicating the open enrollment process.
See 2 mentions

See Related User Reviews

AW

Annie W.

Mid-Market (51-1000 emp.)

3.0/5

"Excellent responsiveness and customer support"

What do you dislike about Healthee?

We have an HRA in place, and the logistics of it has been one of the biggest pain points for our employees. I was hopefuly that Healthee would solve t

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you dislike about Healthee?

There are two areas of concern and a desire for more. 1) The absence of an admin portal results in time-consuming back and forth with my Healthee r

2. Difficult Navigation
Users find difficult navigation in Healthee, especially due to the lack of an admin portal and open enrollment integration.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Healthee simplifies benefits in all the best ways"

What do you dislike about Healthee?

There are two areas of concern and a desire for more. 1) The absence of an admin portal results in time-consuming back and forth with my Healthee r

3. Feature Limitations
Users find feature limitations in Healthee, particularly with integration and reporting capabilities affecting their overall experience.
See 1 mentions

See Related User Reviews

AW

Annie W.

Mid-Market (51-1000 emp.)

3.0/5

"Excellent responsiveness and customer support"

What do you dislike about Healthee?

We have an HRA in place, and the logistics of it has been one of the biggest pain points for our employees. I was hopefuly that Healthee would solve t

4. Login Issues
Users find login issues frustrating, making it challenging for employees to register and use the Healthee app.
See 1 mentions

See Related User Reviews

MP

Marria P.

Mid-Market (51-1000 emp.)

4.0/5

"Good product if employees will actually register and use it."

What do you dislike about Healthee?

Trying to get employees to register and use the app has been a challenge. It's one more thing to have a login/password to remember but if you get pas

5. Poor Reporting
Users express concern over poor reporting capabilities, hindering effective ROI measurement and usage analysis within Healthee.
See 1 mentions

See Related User Reviews

AW

Annie W.

Mid-Market (51-1000 emp.)

3.0/5

"Excellent responsiveness and customer support"

What do you dislike about Healthee?

We have an HRA in place, and the logistics of it has been one of the biggest pain points for our employees. I was hopefuly that Healthee would solve t

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Healthee Reviews (10)

Reviews

Healthee Reviews (10)

4.5
10 reviews
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Elise B.
EB
Benefits and Well Being Specialist
Enterprise (> 1000 emp.)
"Healthee"
What do you like best about Healthee?

So I first heard about Healthee (at the time it was called Insurights) in 2021 and immediatly fell in love with the concept. Healthee is basically what everyone should have if they have health insurance. Ever since then I've been telling everyone about how wonderful it is and how helpful it is for non-benefit minded people.

Healthee is easy to use both as an admin and employee. It was easy to implement the decision support tool before open enrollment and we are thrilled to go live with the main app in January.

Our implementation team, customer support staff and account leaders have all been amazing. They came out to our on-site enrollment fairs and we had a great time.

Everything about Healthee has made benefits fun and easy to access for peopl of every level of knowledge about their health insurance. Highly recomend. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

I wish that Healthee was around sooner! It should be sold along with every medical plan in the US. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Healthee serves as a one stop shop for our employee health benefit navigation. Great tool!"
What do you like best about Healthee?

Healthee is truly a game-changing tool for staying on top of your health: tracking checkups, managing your status, and keeping everything organized throughout the year. The cost estimation feature alone makes a huge difference, making it incredibly easy to understand your options, find care, and book appointments all in one place. And with Zoe as your healthcare personal assistant, the experience gets even better: smart, simple, and seamless! Review collected by and hosted on G2.com.

What do you dislike about Healthee?

There are no dislike moments, but looking forward to when a company account admin access will be introduced to an employer side of the platform.

Having an easy way to invite your dependents (button or a tab) would also be a nice UX feature. Review collected by and hosted on G2.com.

MP
Director of Human Resources
Mid-Market (51-1000 emp.)
"Good product if employees will actually register and use it."
What do you like best about Healthee?

The free telehealth benefit is great. It's a great tool to keep expenses down for both the company and the employee. I like having digital ID cards as well as the ability to look up providers easily. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

Trying to get employees to register and use the app has been a challenge. It's one more thing to have a login/password to remember but if you get past that, it's proven helpful Review collected by and hosted on G2.com.

KG
Benefits and Wellness Coordinator
Mid-Market (51-1000 emp.)
"An amazing benefits Platform!"
What do you like best about Healthee?

Healthee makes it so easy to find providers in-network! The scavenger hunt was a great way to show employees the amazing tools that Healthee has to offer! Review collected by and hosted on G2.com.

What do you dislike about Healthee?

We just implemented Healthee this year and I do not have any complaints! Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market (51-1000 emp.)
"Getting Better and Better!"
What do you like best about Healthee?

I like that for my benefits, I have everything that I need on just one place! Including telemedicine! Review collected by and hosted on G2.com.

What do you dislike about Healthee?

The initial integration was a little rough, but over time, it just keeps getting better and better! The responce to any issues are resolved quickly, efficiently and with an explanation of what may have happened. Review collected by and hosted on G2.com.

AW
Mid-Market (51-1000 emp.)
"Excellent responsiveness and customer support"
What do you like best about Healthee?

Healthee is willing to meet us where we are. They have been incredibly receptive to feedback and have made improvements based on suggestions from our team. They've even gone so far as to conduct interviews with employees to understand their experience with the platform so far.

Jonathan, our CSM, is super responsive and clear, and truly wants us to have the best experience possible. He's been fantastic to work with!

lastly, it's nice to see all of our employee benefits in one place, and I'm looking forward to implementing the decision making tool this fall during open enrollment. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

We have an HRA in place, and the logistics of it has been one of the biggest pain points for our employees. I was hopefuly that Healthee would solve this problem for us, however we're not able to integrate HRA details within the system due to security concerns. While I understand that (and appreciate the concern), I'm hoping Healthee can determine what measures to put in place to allow us to include our HRA feed on the platform, rather than having to link out to an external site.

I'd also like to see improved reporting capabilities and more granular usage metrics. We need to ensure a ROI, and right now I'm not sure the best way to measure that. Review collected by and hosted on G2.com.

Response from Dan Lagstein of Healthee

Thank you so much for your wonderful feedback! We're absolutely delighted to hear about your positive experiences with Healthee, and it's great to know Jonathan has been making things a bit easier for you.

We really appreciate you pointing out the areas needing a bit more polish, like the HRA integration and reporting capabilities. Rest assured, we're on it and are exploring ways to enhance these features for a smoother experience. Your input is invaluable to us and helps us serve you better every day.

Thanks again for taking the time to share your thoughts. We’re here for you and looking forward to making your Healthee experience even sweeter! 😊

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Healthee simplifies benefits in all the best ways"
What do you like best about Healthee?

Healthee helps me streamline a, sometimes, cumbersome and time-consuming initiative for our company's benefits. The Zoe chatbot allows employees to self-serve by providing quick and easy-to-understand responses for their inquiries. Healthee's plan comparison tool really does make a difference during open enrollment and when new folks join our business -- it helps alleviate the burden on our People Team to field and answer questions about the differences in our benefit offerings to allow our employees to make informed decisions independently. All of this saves me valuable time, but more importantly, ensures that our team has the information they need to make the best decisions for themselves and their families. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

There are two areas of concern and a desire for more.

1) The absence of an admin portal results in time-consuming back and forth with my Healthee rep (who is great, btw). I'm unable to self-serve for things like employee management (e.g., adding/removing employees), accessing reports, and gaining insights into how our team is engaging with Healthee, which would help me make informed future decisions about our benefit offerings to ensure we are meeting the needs of our employees.

2) The lack of an open enrollment integration (w/ Justworks) creates a disjointed user experience. The plan comparison tool is great, however, users need to navigate away from Healthee to complete their open enrollment resulting in a disjointed experience. Review collected by and hosted on G2.com.

Response from Dan Lagstein of Healthee

Thank you so much for your detailed feedback! We're thrilled to hear how Healthee is making your company's benefits management smoother and giving your team the tools they need to make informed decisions. It's great to know that Zoe and our plan comparison tool are hitting the mark!

We also appreciate your candid input about the areas where we can do better. We're looking into developing an admin portal to streamline processes like employee management and report access, as we recognize how valuable self-service can be. Additionally, we're exploring integrations to enhance the open enrollment experience.

Your insights are incredibly valuable to us, helping to shape a better Healthee. Thank you for taking the time to share your thoughts, and we're here to make sure your experience keeps getting better! 😊

CM
Mid-Market (51-1000 emp.)
"GREAT JOB HEALTHEE"
What do you like best about Healthee?

A one stop shop for all of your benefits explanations. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

They do a great job. I do not necassarily dislike anything about Healthee. Review collected by and hosted on G2.com.

MM
Small-Business (50 or fewer emp.)
"Healthee, the new leader in benefits administration"
What do you like best about Healthee?

Gaining faster access to healthcare information, scheduling of health services and their associated costs leads to a better employee experience and outcomes. This leads to happier and "stickier' employees and in the end contributes to lower costs.

The app is easy to use and navigate, its' very intuitive for the user. Implementation is supported by Healthee so the employer is not left with building in the data that drives this engine like other platforms. Healthee connects with payroll systems to share the neccessary data between the benefits administration system and payroll to make the life of HR and Accounting departments much more copasetic!

Healthee utilizes the horspepower of AI as a driving force behind a key feature of the app which solidly implants the Healthee App as the leader in this advisors experience. Review collected by and hosted on G2.com.

What do you dislike about Healthee?

Haven't had an associated "dislike" experience ... Review collected by and hosted on G2.com.

Response from Dan Lagstein of Healthee

Thank you so much for such a thoughtful review! It's fantastic to hear how Healthee is streamlining healthcare access for your employees, making everything more seamless and intuitive. We're delighted that the app's ease of use and our AI-driven features are making a positive impact on your employee experience.

We greatly appreciate the insight around our integration capabilities with payroll systems that are simplifying life for your HR and Accounting departments. We strive to make our platform as helpful and hassle-free as possible, and it sounds like we're on the right track!

We're thrilled that you haven't experienced any downsides with Healthee, and we aim to keep it that way. Your feedback is incredibly valuable to us as we continue to improve and innovate. Thank you again for taking the time to share your experience, and here's to continued success together!

Elle M.
EM
VP, People Operations
Entertainment
Mid-Market (51-1000 emp.)
"Great support app for my employees"
What do you like best about Healthee?

Healthee reduces the need for my benefits team to answer basic questions and supports my employees with understanding their benefits coverage in a way that makes sense to them and their families. We expect higher engagement after some time on Healthee! Review collected by and hosted on G2.com.

What do you dislike about Healthee?

Nothing stands out, but would love to see the product roadmap include more decision support for non-medical benefits as well (a one stop shop for all my programs!) Review collected by and hosted on G2.com.

Response from Dan Lagstein of Healthee

Thank you for the great feedback! We're glad to hear that our app is easing the load on your benefits team and making benefit coverage clearer for your employees. It's encouraging to hear that you're anticipating higher engagement!

We appreciate your suggestion for expanding decision support to non-medical benefits. We're excited about broadening our features to better serve the needs of our customers.

Thanks again for sharing your insights—your feedback is invaluable as we continue to enhance Healthee for teams like yours! 😊