Holly by Nimblr.ai Reviews & Product Details

Overcome staffing challenges, recover lost patient opportunities, and optimize your calendar with Holly, your AI receptionist and scheduling assistant. +15 Million patients served ● +1400 Practices served ● No apps to install 24/7 phone automation with friendly, personalized interactions for patient scheduling and inquiries, helping healthcare practices streamline front desk operations. Reduce inbound call volume by over 50% ● Cut hold times by 92% ● Lower call costs by 60% ● Meet patients wherever they reach you: phone calls, text, or your website, with no portals or apps to manage. ● Automate routine calls for scheduling, rescheduling, and appointment inquiries through natural phone conversations or SMS interactions, even after hours. ● Holly understands why patients are calling and routes them to the appropriate workflows without staff intervention, functioning as a virtual receptionist and AI scheduling assistant tailored to your practice. ● Automatically capture and update patient information directly in your EHR. Compatible with ● Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD. ● Answer patient questions with warmth and clarity using a personalized knowledge base that covers insurance, services, locations, and more. ● Schedule like your best staff with complex scheduling rules based on provider, location, availability, appointment type, and more. Holly uses smart AI scheduling logic to optimize calendar management. ● Customize Holly’s phone tree to reflect your brand voice and keep patients engaged. Improve patient communication with smart and empathetic bi-directional texting interactions. Automate 80% of front desk tasks ● Reduce no-shows by 40% ● Achieve a 75% patient response rate ● Reschedule cancellations, no-shows, and office cancellations via conversational SMS without portals, apps, or logins. ● Confirm appointments and send reminders via SMS, email, or phone, either days or hours before the visit. ● Send customizable instructions based on appointment type, location, calendar, and more. ● Prompt patients to schedule follow-ups or routine care with custom time intervals, and automatically fill last-minute cancellations to optimize your schedule and boost revenue. ● Capture payment details through Square or Stripe, and map insurance information directly into your EHR. ● Collect patient feedback to improve service and encourage public reviews from top users. Platform Highlights: ● Self-scheduling synced in real time with your EHR calendar availability. (Integrated with Athenahealth, DrChrono, Modernizing Medicine, CareCloud, and AdvancedMD.) ● Multichannel access: incoming phone calls, SMS, website, organic search, social media, and more. ● Multilingual communication: English and Spanish. ● Smart allocation of openings to maximize calendar capacity close to 100%. Try, measure, decide! ● 2-week free trial ● No apps to install ● Seamless integration with your EHR ● Minimal training required