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Hostinger Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Hostinger, finding navigation simple and support always friendly and knowledgeable. (121 mentions)
Users praise the excellent customer support from Hostinger, highlighting their friendly and knowledgeable assistance. (102 mentions)
Users rave about Hostinger's affordability, appreciating the excellent value it provides without compromising quality. (76 mentions)
Users appreciate the responsive support team of Hostinger, enhancing their overall experience with quick assistance. (60 mentions)
Users benefit from Hostinger's reliable uptime and support, ensuring a smooth hosting experience over the years. (54 mentions)
Users love the affordable pricing of Hostinger, making it ideal for beginners and budget-conscious businesses. (46 mentions)
Users experience poor customer support due to long chat response times and lack of phone support options. (43 mentions)
Users feel that Hostinger's yearly payment plans are expensive and desire more flexibility in payment options. (31 mentions)
Users express concerns over pricing issues, citing surprise charges and inadequate value for upgraded plans. (30 mentions)
Users find the limited customization options of Hostinger restrictive, affecting their site's flexibility and user experience. (22 mentions)
Users note the limited features of Hostinger, affecting bandwidth, storage, and customization for websites. (17 mentions)
Users express frustration over the slow response times in chat support, leading to delays and challenges in assistance. (16 mentions)
Users express concerns about the high costs associated with Hostinger, impacting value and long-term sustainability. (16 mentions)
Users are frustrated by the slow response times and website speed issues experienced with Hostinger's services. (16 mentions)

Top Pros or Advantages of Hostinger

1. Ease of Use
Users appreciate the ease of use of Hostinger, finding navigation simple and support always friendly and knowledgeable.
See 121 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Simple and agile option for hosting websites and small web systems"

What do you like about Hostinger?

Ease and agility. Objective control panel with good shortcuts.

Sarah D.
SD

Sarah D.

Small-Business (50 or fewer emp.)

4.0/5

"Efficient, convenient, and reliable,"

What do you like about Hostinger?

The user experience of the Hostinger platform is enhanced by the live chat feature. There is always someone available to help resolve issues, and they

2. Customer Support
Users praise the excellent customer support from Hostinger, highlighting their friendly and knowledgeable assistance.
See 102 mentions

See Related User Reviews

NS

Nadeem S.

Small-Business (50 or fewer emp.)

4.5/5

"Best Hosting services ever Using it for last four years"

What do you like about Hostinger?

I like the way they provide customer support and their quick hosting services as fast as the lightening. I am using it for almost 4 years and this is

Sarah D.
SD

Sarah D.

Small-Business (50 or fewer emp.)

4.0/5

"Efficient, convenient, and reliable,"

What do you like about Hostinger?

The user experience of the Hostinger platform is enhanced by the live chat feature. There is always someone available to help resolve issues, and they

3. Affordable
Users rave about Hostinger's affordability, appreciating the excellent value it provides without compromising quality.
See 76 mentions

See Related User Reviews

Narayanan M.
NM

Narayanan M.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable and Affordable Hosting Solution"

What do you like about Hostinger?

Fast loading speeds, user‑friendly control panel, and great pricing.

MS

Michael S.

Small-Business (50 or fewer emp.)

5.0/5

"Super Support"

What do you like about Hostinger?

Hostinger has an excellent customer support system, supported with a wealth of materials. For questions that cannot be readily answered Hostinger pro

4. Helpful
Users appreciate the responsive support team of Hostinger, enhancing their overall experience with quick assistance.
See 60 mentions

See Related User Reviews

NM

Nithish M.

Small-Business (50 or fewer emp.)

5.0/5

"Hostinger Made My Website Super Easy"

What do you like about Hostinger?

WordPress setup takes only minutes, and free SSL plus email accounts are included. Performance is stable with fast load times, and support is responsi

AA

Abdulqadir A.

Small-Business (50 or fewer emp.)

5.0/5

"Very good service"

What do you like about Hostinger?

I love how quickly the support team responds to my queries

5. Reliability
Users benefit from Hostinger's reliable uptime and support, ensuring a smooth hosting experience over the years.
See 54 mentions

See Related User Reviews

Ernest P.
EP

Ernest P.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience"

What do you like about Hostinger?

Good support, a wide range of services. They are very quick to reply and their uptime has a good track record.

MD

Marko D.

Small-Business (50 or fewer emp.)

4.5/5

"Hostinger was revelation to us in 2020"

What do you like about Hostinger?

We swithced to Hostinger from our previoud hosting provider and Hostinger really proved to be everything our ex provider wasn't. Three years later we

6. Affordable Pricing
Users love the affordable pricing of Hostinger, making it ideal for beginners and budget-conscious businesses.
See 46 mentions

See Related User Reviews

OJ

Oni J.

Mid-Market (51-1000 emp.)

5.0/5

"Cheap good quality web hosting"

What do you like about Hostinger?

Even though Hostinger is fairly inexpensive, they provide extremely fast and dependable hosting with a user-friendly interface and great assistance.

shailesh s.
SS

shailesh s.

Small-Business (50 or fewer emp.)

5.0/5

"hostinger"

What do you like about Hostinger?

its easy to use , best Customer Support , easy implementation , cheap hosting and domain , management at on place, have many feature

Top Cons or Disadvantages of Hostinger

1. Poor Customer Support
Users experience poor customer support due to long chat response times and lack of phone support options.
See 43 mentions

See Related User Reviews

NM

Nithish M.

Small-Business (50 or fewer emp.)

5.0/5

"Hostinger Made My Website Super Easy"

What do you dislike about Hostinger?

. There is no phone support, only chat and sometime wait time is more for chat support

Shreya D.
SD

Shreya D.

Small-Business (50 or fewer emp.)

5.0/5

"Affordable and trustworthy hosting"

What do you dislike about Hostinger?

They can improve their notification system for auto renewal of services.

2. Expensive
Users feel that Hostinger's yearly payment plans are expensive and desire more flexibility in payment options.
See 31 mentions

See Related User Reviews

Gaurav S.
GS

Gaurav S.

Small-Business (50 or fewer emp.)

5.0/5

"Great for hosting websites"

What do you dislike about Hostinger?

I my personal opinion it is going great. If we can integrate more database. may it is i don't know yet

ST

Sebin T.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Transition from CyberPanel to Hostinger's Cloud Hosting - A Relief!"

What do you dislike about Hostinger?

As for dislikes, there aren't any major issues that have stood out in my experience so far. However, it's worth noting that while Hostinger offers exc

3. Pricing Issues
Users express concerns over pricing issues, citing surprise charges and inadequate value for upgraded plans.
See 30 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Site speeds have always been good, UI has improved a lot, chat with support sometimes a little slow"

What do you dislike about Hostinger?

While support chat is good, sometimes the response time is a bit long for my taste. I cannot always find the documentation I'm looking for but support

Josiah P.
JP

Josiah P.

Small-Business (50 or fewer emp.)

0.0/5

"Worst Hosting Company On The Planet"

What do you dislike about Hostinger?

I have used super terrible hosts such as Hostgator, and Hostinger is THE WORST! Their platform has misleading content to make you believe you're getti

4. Limited Customization
Users find the limited customization options of Hostinger restrictive, affecting their site's flexibility and user experience.
See 22 mentions

See Related User Reviews

Rado H.
RH

Rado H.

Small-Business (50 or fewer emp.)

4.5/5

"Great to get you r business site started with no experience"

What do you dislike about Hostinger?

Site builder is sometimes buggy: -Issues with text suddenly becoming misaligned after a month of not touching the site. (easy to fix) -Limited optio

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Affordable and Reliable Hosting with Great Support"

What do you dislike about Hostinger?

The main drawback for me has been the renewal pricing, which jumps quite a bit after the first term. Also, while most things are to set up, awesome ad

5. Limited Features
Users note the limited features of Hostinger, affecting bandwidth, storage, and customization for websites.
See 17 mentions

See Related User Reviews

Rado H.
RH

Rado H.

Small-Business (50 or fewer emp.)

4.5/5

"Great to get you r business site started with no experience"

What do you dislike about Hostinger?

Site builder is sometimes buggy: -Issues with text suddenly becoming misaligned after a month of not touching the site. (easy to fix) -Limited optio

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Affordable and Reliable Hosting with Great Support"

What do you dislike about Hostinger?

The main drawback for me has been the renewal pricing, which jumps quite a bit after the first term. Also, while most things are to set up, awesome ad

6. Chat Support Issues
Users express frustration over the slow response times in chat support, leading to delays and challenges in assistance.
See 16 mentions

See Related User Reviews

NM

Nithish M.

Small-Business (50 or fewer emp.)

5.0/5

"Hostinger Made My Website Super Easy"

What do you dislike about Hostinger?

. There is no phone support, only chat and sometime wait time is more for chat support

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Site speeds have always been good, UI has improved a lot, chat with support sometimes a little slow"

What do you dislike about Hostinger?

While support chat is good, sometimes the response time is a bit long for my taste. I cannot always find the documentation I'm looking for but support

7. High Cost
Users express concerns about the high costs associated with Hostinger, impacting value and long-term sustainability.
See 16 mentions

See Related User Reviews

GR

Gongiti R.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to navigate and set up"

What do you dislike about Hostinger?

It is unnecessarily to pay extra for domain tranfer. It could have been better if we get atleast 10 GB for emails or else we can distribute the 100 GB

Joel W.
JW

Joel W.

Small-Business (50 or fewer emp.)

5.0/5

"the support team is very knowledgeable"

What do you dislike about Hostinger?

the price of the hosting can be better. For the same service at AWS i will pay less

8. Slow Speed
Users are frustrated by the slow response times and website speed issues experienced with Hostinger's services.
See 16 mentions

See Related User Reviews

Gaurav S.
GS

Gaurav S.

Small-Business (50 or fewer emp.)

5.0/5

"Great for hosting websites"

What do you dislike about Hostinger?

I my personal opinion it is going great. If we can integrate more database. may it is i don't know yet

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

2.0/5

"The speed of site is slow and internet availability for site is low also"

What do you dislike about Hostinger?

site is slow and low ram and internet speed

Hostinger Reviews (759)

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Reviews

Hostinger Reviews (759)

View 2 Video Reviews
4.4
759 reviews
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Duy P.
DP
Technical Support Assistant
Small-Business (50 or fewer emp.)
"Excellent Budget Shared Hosting with Solid Performance - Great for Small to Medium Websites"
What do you like best about Hostinger?

The pricing is absolutely unbeatable - I'm paying around $2.69/month for shared hosting which is incredible value. The uptime has been consistently good at 99.96% during my usage period, and my website loads reasonably fast considering the low cost. The hPanel control panel is much more user-friendly than cPanel - it's clean, intuitive, and perfect for beginners who don't want to deal with technical complexities.

I really appreciate that SSL certificates, weekly backups, and CDN are included for free. The customer support via live chat is responsive, usually answering within 5 minutes, and the staff is knowledgeable and helpful. Setting up WordPress was a breeze with their one-click installer, and the entire setup process took less than 2 minutes. The LiteSpeed web servers also provide better performance compared to traditional Apache servers at this price point. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

The main issue I've encountered is inconsistent performance - sometimes the Time to First Byte (TTFB) can spike up to 1.3 seconds, which affects loading speeds. While the average performance is decent, these occasional slowdowns can be frustrating, especially during peak hours. Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hello, Duy,

Thanks for your positive feedback! We're glad you find value in our unbeatable pricing, stellar performance, and user-friendly interface. Our goal is to empower users with reliable, cost-efficient hosting. If you have any questions, we're here 24/7!

Best,

Team Hostinger

Jason B.
JB
Chief Executive Officer
Publishing
Small-Business (50 or fewer emp.)
"Solid host, used for years"
What do you like best about Hostinger?

I've never seen much downtime over 3 years. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

The site UI can be a little disorganized. Review collected by and hosted on G2.com.

Response from Hostinger Team of Hostinger

Hello, Jason,

We develop our services with our customers in mind, so hearing your positive feedback means so much to us. Thank you for the review!

All the best,

Gabriela from Hostinger

AA
Software Engineer
Small-Business (50 or fewer emp.)
"Great Service and Features | Poor Performance"
What do you like best about Hostinger?

Since sharing my review, I have moved to VPS hosting, which is slightly cheaper than Cloud Hosting, but has dedicated server resources, strong performance. It is hard to manage since it's completely managed by me, but 3rd party panels like Cyber panel have made the job easy. Even after being a VPS it's on the lower end of performance for VPS level hostings, which might explain there low costs. The resources are ample, but ttfb is still 600ms+, and despite my best efforts it doesn't go down, likely hinting at server wakeup delays.

It seems like a great value for money, and now I don't have major complaints with it, but at the same time it is nowhere close to ideal yet. Though due to the value for money it offers, I intend to continue using it for atleast next 6 months. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

They can be more transparent by providing analytics hinting at how sever is performing. The resources are poorly explained, like they say 200 GB SSD, good knows how old is it, for all I know it could be an ancient SATA SSD from 2 decades ago (Im not alleging anything but they can explain). That's true even for CPU. 4 CPU cores is meaningless. When comparing there plans I know that 4 cores > 2 cores, but how do I know how my cpu stacks with the competing services. Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hi Aditya,

Thanks for your feedback. Happy to hear you find great value in our service and support!

We're sorry about the performance issue. Your point is noted, and steps are being taken to enhance performance. If you need a hand, please contact our Customer Success Team.

Best,

Gabriela

Pushkar S.
PS
Mid-Market (51-1000 emp.)
"Firstclass Hosting experience specially for WordPress websites and prompt support over chat."
What do you like best about Hostinger?

Recently our hosting server got migrated to new server and transmission was very smooth, also we got ample of time to new IP pointing and during that period Hostinger keep our website running with redirection which help us for zero downtime in this whole process . Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

Yes, Still I feel the same to have the permanent IP address for all the upgrade option. Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Dear Pushkar,

Your suggestions are always appreciated — we'll forward them to the responsible teams. Thanks for sharing, and let us know if you ever need help with your hosting!

Warm regards,

Gabriela

Anand S.
AS
IT Head
Consumer Services
Mid-Market (51-1000 emp.)
"Best wordPress hosting.. host it, forget it, They will manage everything"
What do you like best about Hostinger?

I chose to switch to Hostinger after years of maintaining my WordPress websites on AWS Lightsail because of persistent security breaches and annoying WordPress auto-update problems. Hostinger's one-click migration tool made the process of moving extremely easy. Their real support team stepped in and finished the process for me with zero downtime in cases where automated migration failed or for more complicated migrations.

I've had total peace of mind, enhanced security, and optimized speed since moving. It really is "host it and forget it" with Hostinger since they handle everything in the background, freeing me up to concentrate fully on managing my company rather than resolving server problems. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

So far, I haven’t faced any issues, everything has been working exactly as expected Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hello Anand,

Thank you for your review! We believe listening to our customers is priceless, as it allows us to improve constantly.

Best wishes,

Team Hostinger

Anuj P.
AP
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"Best Web Hosting Provider"
What do you like best about Hostinger?

Hostinger provides high quality web hosting, domain and email services. If you are looking to create a personal or business website and you want a high quality and secure host, Hostinger is the right choice. The company offers cheap hosting, domain and email services. Hostinger provides a very user-friendly interface that is attractive and easy to navigate. Hostinger uses the latest technology to offer reliable service and constant uptime. This company offers a variety of deals on domains and web hosting on a regular basis.

Hostinger is the right choice if you are looking for a reliable web hosting service and domain provider. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

I'm sure many of you have used websites or software that only allow you to make small changes with the tools they provide. That's the case for Hostinger, which is great for people who are just getting started with website development or hosting. But for people who have been doing it for a while, you'll soon realize that Hostinger is lacking tools that allow you to make some big customizations. It's not that big of a deal for me, since I can use a different service if I wish. It's also nice to know that Hostinger has maintenance scheduled every so often, so that they can make sure that everything is running smoothly and efficiently. But it's frustrating to know that I can't even access the services when they're down during those scheduled maintenance times. Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hey, Anuj,

We're glad the simple layout and steady uptime make managing hosting, domains, and email a breeze. It's great to hear finding the right plan and upgrading is quick when you need it.

Best,

Gabriela from Hostinger

​ Bhargav P.
​P
SENIOR SOFTWARE ENGINEER
Information Technology and Services
Mid-Market (51-1000 emp.)
"Affordable and reliable hosting for developers"
What do you like best about Hostinger?

the best part about hostinger is clean dashboard and ease of setup , deploying websites , testing projects , managing domains , and using their control panel is straightforward , even for complex projects , handling multiple project at one place hostinger makes easy . and its to much cost-effective and provides best performance at best price . there support team also responsive , which helpful when issues come up . Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

some advance features are looks limited as per current market, server resources also feel restricted when handling very heavy workloads , scalability is limited if we suddenly need more power , and upgrading plans can sometimes be costly , hostinger support team is responsive but some time , phone support feels inconvenient for urgent cases . Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hi, Bhargav,

We're glad the clean dashboard and straightforward control panel make it easy to spin up sites, test ideas, and manage domains in one place. It's great to hear it stays budget friendly and that our support team is there when you need a hand.

All the best,

Gabriela from Hostinger

Indresh G.
IG
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Too prompt resolution and discount as well"
What do you like best about Hostinger?

The coupon provided by the team for 3 year hosting purchase. I know its to low as compare to purchasing from new account but mine is old and i want to be with consistent with hostinger so when renewal of account please give a good discount. I don't have to feel like have to go another hosting. Btw hostinger is best at all. Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

Yeah... That giving a discount to the existing account holder as well because we are continuously with hostinger. Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hello, Indresh,

Thank you for sharing your positive experience with us! We appreciate your feedback about the A.I features and will strive to make necessary improvements for a smoother user experience.

Cheers,

Team Hostinger

PB
Customer Support Manager
Small-Business (50 or fewer emp.)
"Hostinger provides a solid foundation for my development work"
What do you like best about Hostinger?

Hostinger has been my reliable hosting environment for development projects. The setup is simple, performance is consistent and high, and the control panel makes managing sites and databases simple. I appreciate the good balance of features and affordability, plus the support team is responsive when I need help. It's a solid platform that just works without unnecessary complications. WordPress backend is surprisingly fast! Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

Some advanced features require a bit more configuration than I'd like, and certain tools could be more intuitive. But for most of my development needs, it covers everything reliably. Review collected by and hosted on G2.com.

Response from Hostinger Team of Hostinger

Hello, Paul,

Thanks for taking the time to share your experience with us! We're always working to improve our services, so this partnership keeps getting better every day.

All the best,

Gabriela from Hostinger

Jay G.
JG
SOFTWARE DEVELOPER
Mid-Market (51-1000 emp.)
"affordable and easy-to-use hosting platform"
What do you like best about Hostinger?

hostinger dashboard is clean and beginner-friendly , its makes it simple to deploy and manage websites without heavy setup or cost , best thing is , one-click installs , SSL setup , and backups save me time when managing projects . for daily use , for testing purpose , for hosting small projects its best platform , hostinger provides everything i need - domains , hosting , and email in one place . Review collected by and hosted on G2.com.

What do you dislike about Hostinger?

some advanced server configuration , integration are limited , heavy projects can feel restricted if traffic spikes . Review collected by and hosted on G2.com.

Response from Gabriela of Hostinger

Hi, Jay,

Great to hear how much the one-click installs, SSL, and backups are saving you time while keeping everything in one place. We're glad the simple dashboard makes managing your projects smooth!

Best wishes,

Gabriela from Hostinger

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