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Iceberg Reviews & Provider Details

Iceberg Product Details

Iceberg provides RevOps as a Service to growing businesses. We were founded in 2018 by a seasoned RevOps pro who build sales and operations teams at PandaDoc, SmartRecruiters, DocSend, and Dropbox. We know high-growth ops! Companies hire us for projects ranging from Sales Ops (territory planning, lead routing, sales comp) to Marketing Ops (attribution, ROI analysis, nurture automation) to tech stack implementation and management. If an internal RevOps team does it, we do it. Get the breadth and depth of skills you need in a RevOps organization for a fraction of the cost. Perfect for growing companies that aren't ready to hire a qualified in-house team OR companies with a RevOps function that needs more bandwidth. Companies trust Iceberg because we do things a little differently than most agencies. Your assigned team will consist of in-house, W2 employees who are all on-shore and deeply experienced operators, analysts, and admins. Whether you need a little help here and there or a dedicated operations program, we've got you covered!

Provider Website

Seller

Iceberg

Discussions

Iceberg Community

Languages Supported

English

Services Offered

Sales Operations, Marketing operations, CRM implementation, Sales process design, Tech stack design

Locations Serviced

Australia, United Kingdom, United States

Provider Description

Iceberg helps businesses design, implement, and improve their sales, marketing, and customer success operations. This includes strategy, process, and tools. Unlike traditional consultancies, we provide strategic guidance and the manpower necessary to execute. With Iceberg, growing businesses get access to experience and bandwidth that is normally only available to large companies with expensive in-house teams.

Overview by

Taft Love (Operations-focused sales leader.)

Pricing

Pricing provided by Iceberg.

Scale Subscription

Contact Us

Per Year

View More Pricing Information

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PC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/14/2025

"Overall solid - best ops agency I've worked with!"

5/5

What do you like best about Iceberg?

They felt like an in-house team. No “submit a ticket and wait” kind of stuff. Things got handled quickly. The team really knows their stuff, but they also explain it in a way that’s easy to follow.They actually did what they said they’d do, when they said they’d do it! Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

I wish we had included a bit more scope up front around enrichment so we could have knocked that out alongside the other SDR tooling work instead of afterward. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

I’d recommend making sure you have a clear picture of what you want to get done before kicking off. You’ll get more out of the partnership if you’re ready for it. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

Iceberg came in to help us with a bunch of RevOps projects. One of the projects was helping my team update the outbound SDR processes and tools. It’s made a big difference in how we target prospects and track pipeline. Communication was top notch too. They kept us updated constantly, and I’ve worked with vendors before that didn’t keep us in the loop and it created a lot of extra stress for the team. Review collected by and hosted on G2.com.

PC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/14/2025

"Excellent GTM Ops agency to work with!"

5/5

What do you like best about Iceberg?

All the members of the Iceberg team I have worked with are knowledgeable, responsive, and very thorough. It's easy to work with them, and as an Operations Leader it is clear to me that they have deep expertise in what they are working on. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

There are assuredly cheaper agencies out there, but in this case you pay for quality. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

Whether you need to expand your GTM Ops team's bandwidth (like us), make your first Ops "hire", or have a series of important projects you need help with - Iceberg is a great choice. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

My company is currently working with Iceberg to rebuild and future-proof various critical pieces of our infrastructure, including aspects of our Marketing to Sales Lead handoff. We plan to expand the scope of our partnership to include other parts of Marketing and Sales automation as complete our initial set of big projects. Review collected by and hosted on G2.com.

EM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/14/2025

"Strategy + Admin"

5/5

What do you like best about Iceberg?

I needed a RO partner that would allow me to speak in terms of outcomes, and they'd be able to figure out the best path to get there. The entire team is kind, responsive, accountable, and consistently delivered great work. And the pricing is very reasonable too. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

No complaints. I worked with several team members and thought they were great. Review collected by and hosted on G2.com.

DR

David R.

Small-Business (50 or fewer emp.)

8/15/2023

"sales plataform"

5/5

What do you like best about Iceberg?

thsi plataform show the advance of your team according to the sales of the month Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

have several plataforms that do the same thing for less money Review collected by and hosted on G2.com.

DS

Derrik S.

Mid-Market (51-1000 emp.)

5/12/2023

"I've used many SFDC consultants & ICEBERG is the best!"

5/5

What do you like best about Iceberg?

Knowledge, service, integrity, and more. These guys do what they say, and meet the deadlines they give. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

That they don't work for me full-time :) Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

Don't waste your time looking around, I've already done that for you. Iceberg is as good as it gets. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

These guys understand SFDC best practices better than any other consulting group I've ever met with and they are the fifth SFDC consultant I've tried. Lucky for me, they are the last I will ever have to try. Review collected by and hosted on G2.com.

MD

Megan D.

Sales Executive

Small-Business (50 or fewer emp.)

12/13/2022

"Best outsourced salesforce support there is"

5/5

What do you like best about Iceberg?

This is a hard question to answer because so many things come to mind, I think the thing I like the most is how flexible the whole iceberg team is. Half of my company is based in Australia(I am based in the US), so dealing with time zones can be tricky, but there is always someone available if/when we need them. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

I don't have an answer to this question. I cannot stress enough the importance of backend salesforce work is, to a company's success.

I simply don't have a negative thing to say about Iceberg. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

It's ideal to have someone who knows salesforce in and out working in your company rather than outsourcing it... But, unfortunately, sometimes, that's not an option, so there's iceberg! Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

As we know, salesforce can be like learning a new language... it is imperative to have a team of people who understand salesforce, can translate data, and make sense of a buttload of information that is all over the place. Iceberg has been a godsend for my company; they are attentive and helpful - no task is too little or too big for them. Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/22/2022

"Exactly what our investor said it would be"

4/5

What do you like best about Iceberg?

Their deep knowledge and been there before seen it and done it confidence came across.

I'm not sure there was a single issues we threw at them that they hadn't seen before. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

Looking back I would have rather gone slightly less deep on things like industry mapping automation and gotten into more objects and less detail per object.

But a lot of that is on us. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

If you are having tech stack problems, need to make tech stack decisions, or just bought some stuff and need to make it all work - and your team has anything to do with sales - this team has you covered top to bottom from CRM to scheduling tool. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

We were first time implementers of Salesforce, outreach, chilipiper, and several more.

What we found is that iceberg was able to play strategy, integration, and turning of the knobs to make it happen.

What I like best about their model is that that allow you to adapt the skillsets and people you need to your team, meaning they don't have an "out of the box" team that costs "x" and they don't force a methodology upon you, which we didn't need. Review collected by and hosted on G2.com.

SK

Sonia K.

Senior Manager Sales Operations

Mid-Market (51-1000 emp.)

11/16/2022

"A great extension of our revOps team!"

5/5

What do you like best about Iceberg?

Iceberg RevOps has competent people who can resolve our queries promptly and accurately. They are very well organised and professional. The team support us either by implementing the changes requested or by recommending how to solve for specific problems. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

***********Nothing to dislike.*********** Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

Once you agree on the process to submit requests and review status updates, there is nothing else to worry about. The team is excellent. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

Iceberg RevOps support our sales Ops and Marketing Ops team with their technical expertise on SFDC and Hubspot. With the help of Iceberg, we deliver new features and automation, which is very much loved by the sales team! Review collected by and hosted on G2.com.

PI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/12/2022

"Iceberg RevOps is a no brainer"

5/5

What do you like best about Iceberg?

Not only did I appreciate their approach to laying out the working relationship, but I also was very impressed by their domain expertise and rapid response times. Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

No complaints from my experience. They are professionals and very efficiet. Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

If you or someone internally understands where you'd like the CRM stack to be but need help getting it there, Iceberg is perfect. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

When I started my role, I inherited a CRM tool stack that had gone through multiple owners and was very messy.

By helping with bulk clean-up projects, fixing existing automations and helping us strategically think through new ones, Iceberg got us to a solid place in short order. Review collected by and hosted on G2.com.

EC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/15/2022

"Amazing Sales Ops especially if you have Hubspot"

5/5

What do you like best about Iceberg?

The team is super responsive and well organized. They are also SMEs when it comes to best practices especially in Hubspot Review collected by and hosted on G2.com.

What do you dislike about Iceberg?

I don't dislike this but some members are overseas so important to get work done in the morning (EST). Review collected by and hosted on G2.com.

Recommendations to others considering Iceberg:

An excellent resource for outsourced Sales/RevOps. Well proficient in all the tools and respond quickly. Feel like they are part of the team. Natalie on the IceBerg team has been especially amazing to work with. Review collected by and hosted on G2.com.

What problems is Iceberg solving and how is that benefiting you?

Sales Reporting

Sales Process (inbound and outbound operations)

Data Cleanup

Sales tools implementation Review collected by and hosted on G2.com.