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Insider Features

What are the features of Insider?

Platform

  • Optimization
  • Integrations - Mobile Marketing

Analysis

  • Application Attribution
  • Campaign Analysis

Campaigns

  • Push Notifications
  • Audience Segmentation

Engagement

  • Coupons and Promotions

Platform Basics

  • Dynamic Segmentation
  • Journey Optimization

Platform Data

  • Journey Reporting
  • Trends Reporting
  • Dashboards
  • Advanced Data Filtering

Platform Additional Functionality

  • Journey Mapping
  • Integrations

Filter for Features

Integration

Data Import & Export Tools

Based on 489 Insider reviews. Ability to input, modify and extract data from the application in bulk through a structured file.
94%
(Based on 489 reviews)

Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 486 Insider reviews.
94%
(Based on 486 reviews)

Breadth of Partner Applications

As reported in 452 Insider reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
94%
(Based on 452 reviews)

E-Commerce

Provide integration with e-commerce platforms and shoppping cart software This feature was mentioned in 57 Insider reviews.
96%
(Based on 57 reviews)

PIM

As reported in 51 Insider reviews. Integrate with Product Information Management (PIM) software
97%
(Based on 51 reviews)

Merchadising

As reported in 53 Insider reviews. Support integration with e-merchadising and similar retail software
96%
(Based on 53 reviews)

Platform

Customization

System provides sufficient customization to meet business requirements This feature was mentioned in 515 Insider reviews.
95%
(Based on 515 reviews)

User, Role, and Access Management

Based on 498 Insider reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
96%
(Based on 498 reviews)

Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 434 Insider reviews.
95%
(Based on 434 reviews)

Sandbox / Test Environments

Based on 441 Insider reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
94%
(Based on 441 reviews)

Performance and Reliability

Based on 479 Insider reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
95%
(Based on 479 reviews)

Output Document Generation

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. This feature was mentioned in 418 Insider reviews.
94%
(Based on 418 reviews)

Optimization

Optimizes marketing campaigns for mobile devices. 658 reviewers of Insider have provided feedback on this feature.
96%
(Based on 658 reviews)

Integrations - Mobile Marketing

Based on 610 Insider reviews and verified by the G2 Product R&D team. Integrates advertising/campaigns into mobile applications, games, and mobile browsers.
94%
(Based on 610 reviews)

Internationalization

As reported in 532 Insider reviews. Facilitates global text message and mobile marketing campaigns.
95%
(Based on 532 reviews)

Email Marketing

Building and Personalizing Emails

As reported in 500 Insider reviews. Create and design emails with an editor; manage templates; personalize dynamically
96%
(Based on 500 reviews)

Sending Outbound Emails

Based on 476 Insider reviews. Create targeted lists, schedule and manage bulk email sending.
96%
(Based on 476 reviews)

Manage Email Deliverability

Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring. This feature was mentioned in 479 Insider reviews.
96%
(Based on 479 reviews)

Automated Email Responses

Set up automated nurturing emails based on events, online activities, and lead scores This feature was mentioned in 420 Insider reviews.
96%
(Based on 420 reviews)

Online Marketing

Dynamic Content

Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects. This feature was mentioned in 518 Insider reviews.
96%
(Based on 518 reviews)

A/B Testing

Based on 531 Insider reviews. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
96%
(Based on 531 reviews)

Mobile Optimized

Support mobile-optimized emails, online forms, and landing pages. 522 reviewers of Insider have provided feedback on this feature.
95%
(Based on 522 reviews)

Lead Management

Marketing Lead Database

As reported in 491 Insider reviews. A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history.
95%
(Based on 491 reviews)

Data Quality Management

Based on 491 Insider reviews. Data quality consists of deduplication, cleansing, and appending your marketing database.
95%
(Based on 491 reviews)

Segmentation

Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information. This feature was mentioned in 531 Insider reviews.
96%
(Based on 531 reviews)

Lead Nurturing

Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps. This feature was mentioned in 469 Insider reviews.
95%
(Based on 469 reviews)

Online Behavior Tracking

Based on 434 Insider reviews. Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks.
95%
(Based on 434 reviews)

Automated Alerts and Tasks

Based on 477 Insider reviews. Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device.
95%
(Based on 477 reviews)

CRM Lead Integration

As reported in 462 Insider reviews. Sync lead, contact, account, and opportunity information with your CRM system.
95%
(Based on 462 reviews)

Social

Social Sharing

Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. This feature was mentioned in 434 Insider reviews.
94%
(Based on 434 reviews)

Social Campaigns

Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets. This feature was mentioned in 443 Insider reviews.
94%
(Based on 443 reviews)

Reporting & Analytics

Basic Reporting

Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. This feature was mentioned in 519 Insider reviews.
95%
(Based on 519 reviews)

Web Analytics

Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity. 518 reviewers of Insider have provided feedback on this feature.
94%
(Based on 518 reviews)

ROI Analytics

Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward. 511 reviewers of Insider have provided feedback on this feature.
94%
(Based on 511 reviews)

Revenue Analytics

As reported in 509 Insider reviews. Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline.
94%
(Based on 509 reviews)

SEO / Keyword Analytics

As reported in 410 Insider reviews. Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors.
92%
(Based on 410 reviews)

Analysis

Application Attribution

Attributes app installs to the marketing campaigns and media sources that drove it. This feature was mentioned in 611 Insider reviews.
93%
(Based on 611 reviews)

Campaign Analysis

Based on 676 Insider reviews. Measures impact and effectiveness of mobile marketing campaigns.
95%
(Based on 676 reviews)

Uninstall Tracking

Based on 544 Insider reviews and verified by the G2 Product R&D team. Measures user-level uninstall insights.
93%
(Based on 544 reviews)

Custom Dashboards

Based on 585 Insider reviews and verified by the G2 Product R&D team. Creates custom data views to suit every team member's needs.
94%
(Based on 585 reviews)

Campaigns

Proximity Marketing

Based on 567 Insider reviews and verified by the G2 Product R&D team. Collects geo-location data on mobile users to customize relevant campaigns.
94%
(Based on 567 reviews)

Push Notifications

Based on 680 Insider reviews and verified by the G2 Product R&D team. Pushes notifications or text messages to mobile devices
97%
(Based on 680 reviews)

Bulk SMS

Based on 473 Insider reviews. Provides templates for mass mobile messaging campaigns
94%
(Based on 473 reviews)

Two-Way Text Messaging

As reported in 473 Insider reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
92%
(Based on 473 reviews)

Email Campaigns

Based on 552 Insider reviews and verified by the G2 Product R&D team. Personalizes and optimizes email mobile marketing campaigns.
96%
(Based on 552 reviews)

Audience Segmentation

Based on 638 Insider reviews and verified by the G2 Product R&D team. Identifies the most granular audience segments based on actions, inactions, and user properties.
96%
(Based on 638 reviews)

Engagement

Coupons and Promotions

Based on 610 Insider reviews. Sends out coupons and promotions to reward and entice mobile device users.
96%
(Based on 610 reviews)

Visitor Behavior

Monitoring

Monitor the behavior of website and online store visitors This feature was mentioned in 571 Insider reviews.
95%
(Based on 571 reviews)

Targeting

As reported in 589 Insider reviews. Ability to target website visitors based on behavioral patterns
96%
(Based on 589 reviews)

Guided Selling

Adapt the selling process to each visitor, including content and pricing This feature was mentioned in 539 Insider reviews.
95%
(Based on 539 reviews)

Templates

Library

As reported in 551 Insider reviews. Provide a library of templates for various purposes such as website engagement or e-commerce
95%
(Based on 551 reviews)

Customization

Allows users to customize templates and use them on multiple channels easily 594 reviewers of Insider have provided feedback on this feature.
95%
(Based on 594 reviews)

Optimization

As reported in 588 Insider reviews. Track the performance of different versions of templates and suggest optimizations
96%
(Based on 588 reviews)

Personalization

Recommendation

Recommend products based on order history and online behavior This feature was mentioned in 576 Insider reviews.
96%
(Based on 576 reviews)

Content

As reported in 564 Insider reviews. Provide custom content to website visitors based on their online behavior
95%
(Based on 564 reviews)

Cart Abandonment

Deliver messages targeted at buyers who are about to leave an online store 578 reviewers of Insider have provided feedback on this feature.
96%
(Based on 578 reviews)

Search

Optimize search based on the role of the user or inventory availability 513 reviewers of Insider have provided feedback on this feature.
95%
(Based on 513 reviews)

Personalization Engine

Based on 557 Insider reviews. Machine learning or artificial intelligence that powers the personalization features of the platform.
96%
(Based on 557 reviews)

Product Recommendations

Tools to automatically recommend products to a customer based on their viewing or purchasing history. 561 reviewers of Insider have provided feedback on this feature.
96%
(Based on 561 reviews)

A/B Testing

Based on 587 Insider reviews. The ability to test various configurations and recommendations to determine which are most successful with customers.
96%
(Based on 587 reviews)

Personalized Messaging

As reported in 574 Insider reviews. Tools to create personalized messaging based on customer data collected from purchases or viewing history.
96%
(Based on 574 reviews)

Multichannel

Web

Integrate personalized content and recommendations on websites 578 reviewers of Insider have provided feedback on this feature.
96%
(Based on 578 reviews)

Email

Define customized email templates which are sent automatically This feature was mentioned in 514 Insider reviews.
95%
(Based on 514 reviews)

Mobile

Based on 577 Insider reviews. Include personalization features that are mobile-friendly and responsive
96%
(Based on 577 reviews)

Segmentation

A/B Testing

As reported in 598 Insider reviews. Provides native A/B testing for content and campaigns.
97%
(Based on 598 reviews)

Customer Profiles

Allows users to build and analyze customer profiles. 576 reviewers of Insider have provided feedback on this feature.
96%
(Based on 576 reviews)

Targeting

Behavioral Targeting

Presents messaging depending on customer behavior. This feature was mentioned in 590 Insider reviews.
96%
(Based on 590 reviews)

Contextual Targeting

Presents messaging depending on customer context. This feature was mentioned in 562 Insider reviews.
96%
(Based on 562 reviews)

Triggered Content

Geofencing

Based on 500 Insider reviews. Content triggered by customer's given geolocation.
95%
(Based on 500 reviews)

Triggered Emails

Emails triggered by customer activity or behavior. This feature was mentioned in 496 Insider reviews.
95%
(Based on 496 reviews)

Triggered Messages

As reported in 550 Insider reviews. Messages triggered by customer activity or behavior.
97%
(Based on 550 reviews)

Personalized Content

Recommendation Engine

Based on 536 Insider reviews. Provides recommendations based on customer metrics.
96%
(Based on 536 reviews)

Personalized Discounts

Based on 515 Insider reviews. Calculates and presents customized discounts.
97%
(Based on 515 reviews)

Website Personalization

Personalizes web experiences and presented content based on customer metrics. This feature was mentioned in 574 Insider reviews.
96%
(Based on 574 reviews)

Text Messaging

Bulk SMS

Enables users to send mass text message campaigns This feature was mentioned in 77 Insider reviews.
96%
(Based on 77 reviews)

Two-Way Text Messaging

Based on 73 Insider reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
94%
(Based on 73 reviews)

Text Scheduler

Based on 74 Insider reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
95%
(Based on 74 reviews)

Automatic Replies

Based on 74 Insider reviews. Provides automatic text message replies to recipients
93%
(Based on 74 reviews)

Automatic URL Shortening

As reported in 78 Insider reviews. Provides automatic URL shortening to use less characters via text
94%
(Based on 78 reviews)

MMS Marketing

As reported in 76 Insider reviews. Sends out multimedia via text messages, such as coupons, pictures, and audio
94%
(Based on 76 reviews)

Personalization

Offers features for personalizing text messages based on customer information or past behavior This feature was mentioned in 76 Insider reviews.
95%
(Based on 76 reviews)

Transactional SMS

Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 75 Insider reviews.
94%
(Based on 75 reviews)

Data Sourcing

Data Enrichment

Based on 578 Insider reviews and verified by the G2 Product R&D team. Uses external data sources to improve customer profiles.
95%
(Based on 578 reviews)

Expandability

Based on 567 Insider reviews and verified by the G2 Product R&D team. Can be updated to accept new sources and types of data.
95%
(Based on 567 reviews)

Content Marketing

Can act as a content marketing platform. This feature was mentioned in 370 Insider reviews.
96%
(Based on 370 reviews)

Multiple Devices

Based on 594 Insider reviews and verified by the G2 Product R&D team. Can engage with customers across any device with a consistent message.
95%
(Based on 594 reviews)

Intelligence

Marketing Metrics

Based on 600 Insider reviews and verified by the G2 Product R&D team. Provides analysis of marketing program ROI and efficiency.
95%
(Based on 600 reviews)

Predictive Modeling

Based on 572 Insider reviews and verified by the G2 Product R&D team. Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
95%
(Based on 572 reviews)

Recommendation Engine

Based on 564 Insider reviews and verified by the G2 Product R&D team. Uses artificial intelligence to provide suggestions based on desired outcomes.
96%
(Based on 564 reviews)

Administration

Marketing Campaigns

The ability to create and customize marketing campaigns based on user data. 575 reviewers of Insider have provided feedback on this feature.
96%
(Based on 575 reviews)

Reports & Analytics

Easily digestible visual representations of data collected by the platform. This feature was mentioned in 592 Insider reviews.
94%
(Based on 592 reviews)

User Data

Data collected from customers to be analyzed by analytics tools or other e-commerce software. 569 reviewers of Insider have provided feedback on this feature.
95%
(Based on 569 reviews)

Integrations

The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality. This feature was mentioned in 569 Insider reviews.
94%
(Based on 569 reviews)

Platform Basics

Dynamic Segmentation

Based on 641 Insider reviews and verified by the G2 Product R&D team. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
95%
(Based on 641 reviews)

Journey Optimization

Based on 641 Insider reviews and verified by the G2 Product R&D team. Automates the testing and optimization of customer-facing messaging and campaigns.
95%
(Based on 641 reviews)

Platform Data

Journey Reporting

Based on 626 Insider reviews and verified by the G2 Product R&D team. Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
94%
(Based on 626 reviews)

Trends Reporting

Based on 606 Insider reviews and verified by the G2 Product R&D team. Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
94%
(Based on 606 reviews)

Dashboards

Based on 642 Insider reviews and verified by the G2 Product R&D team. Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
93%
(Based on 642 reviews)

Advanced Data Filtering

As reported in 609 Insider reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
93%
(Based on 609 reviews)

Platform Additional Functionality

Journey Mapping

Based on 615 Insider reviews and verified by the G2 Product R&D team. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
95%
(Based on 615 reviews)

Integrations

Based on 611 Insider reviews and verified by the G2 Product R&D team. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
95%
(Based on 611 reviews)

Automated Alerts

Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. This feature was mentioned in 598 Insider reviews.
94%
(Based on 598 reviews)

Search Setup

Indexing

As reported in 53 Insider reviews. Analyze and index e-commerce data and define searchable fields
95%
(Based on 53 reviews)

Auto Complete

Provide algorithms to provide users with suggested results as they type 54 reviewers of Insider have provided feedback on this feature.
96%
(Based on 54 reviews)

Product Information

Define how product information (attributes, brand, type) can be searched and in what combination 53 reviewers of Insider have provided feedback on this feature.
95%
(Based on 53 reviews)

Stemming

Based on 51 Insider reviews. Search for alternative variations of a word to deliver more accurate results
96%
(Based on 51 reviews)

Product Discovery

Recommendations

Provide recommendations based on what users are searching for This feature was mentioned in 56 Insider reviews.
97%
(Based on 56 reviews)

Conversion

As reported in 55 Insider reviews. Monitor conversions of shoppers into buyers due to search features
96%
(Based on 55 reviews)

Personalization

Based on 55 Insider reviews. Allow companies to personalize the search experience for their shoppers
95%
(Based on 55 reviews)

Faceted Search

Based on 49 Insider reviews. Buyers can refine product searches using filters and product attributes.
96%
(Based on 49 reviews)

Ranking and Relevancy

As reported in 53 Insider reviews. Rank search results based on relevance, availability, or popularity
97%
(Based on 53 reviews)

SMS Platform

Reporting

Based on 77 Insider reviews. Provides pre-built or customizable performance reports
94%
(Based on 77 reviews)

Automation

Based on 77 Insider reviews. Automates tasks and features for added convenience
95%
(Based on 77 reviews)

White Label

As reported in 73 Insider reviews. Offers a white labeling service for agencies or resellers to customize platform branding
93%
(Based on 73 reviews)

Short Codes

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns 78 reviewers of Insider have provided feedback on this feature.
93%
(Based on 78 reviews)

API Integration

Facilitates the integration of text messaging into existing business applications through an SMS gateway API 78 reviewers of Insider have provided feedback on this feature.
93%
(Based on 78 reviews)

WhatsApp Messaging - WhatsApp Marketing

Transactional Messages

Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications This feature was mentioned in 43 Insider reviews.
93%
(Based on 43 reviews)

Bulk WhatsApp Messaging

Based on 45 Insider reviews. Enables users to send mass WhatsApp marketing campaigns
95%
(Based on 45 reviews)

Conversational Messaging

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty 41 reviewers of Insider have provided feedback on this feature.
94%
(Based on 41 reviews)

Personalization

Offers features for personalizing WhatsApp messages based on customer information or past behavior 43 reviewers of Insider have provided feedback on this feature.
95%
(Based on 43 reviews)

Promotional Messages

Allow users to share promotions with subscribers via WhatsApp 42 reviewers of Insider have provided feedback on this feature.
95%
(Based on 42 reviews)

Automated Replies

Provides automated WhatsApp message replies to recipients This feature was mentioned in 42 Insider reviews.
92%
(Based on 42 reviews)

WhatsApp Business Platform - WhatsApp Marketing

Segmentation

Based on 41 Insider reviews. Deliver tailored promotions to specific audience segments
96%
(Based on 41 reviews)

API Integration

Based on 40 Insider reviews. Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API
95%
(Based on 40 reviews)

WhatsApp Commerce

As reported in 39 Insider reviews. Allow customers to browse, discover, research, purchase, and complete payment in real-time
94%
(Based on 39 reviews)

Analytics

As reported in 40 Insider reviews. Provides analytics on opt-ins, open and delivery rates, and click-throughs
92%
(Based on 40 reviews)

Conversational AI - Conversational Commerce Platforms

AI chatbots

Allow Gen AI powered chatbots to provide intelligent responses and tailored product recommendations. 10 reviewers of Insider have provided feedback on this feature.
75%
(Based on 10 reviews)

Messaging and Notifications

Trigger messages based on specific customer actions such as personalized messages, promotions or cart abandonment.

Not enough data

AI agents

Use Agentic AI to deliver superior customer engagement through human-like conversations. 10 reviewers of Insider have provided feedback on this feature.
75%
(Based on 10 reviews)

Voice assistants

Allow users to use voice assistants, such as Alexa, Google Assistant, and Siri to shop using voice commands.

Not enough data

Communication apps

Enable users to engage in communication apps such WhatsApp, Facebook Messenger, Instagram, WeChat etc.

Not enough data

Platform integration - Conversational Commerce Platforms

Ecommerce stores

Allow integration with e-commerce stores to import products, manage inventory and get order notifications. This feature was mentioned in 11 Insider reviews.
82%
(Based on 11 reviews)

Sales channels

Based on 11 Insider reviews. Add conversational commerce functionality across various sales channels and customer touchpoints.
76%
(Based on 11 reviews)

Payment Platform

Integrate with payment platform for accepting payments from the chat interface 10 reviewers of Insider have provided feedback on this feature.
73%
(Based on 10 reviews)

Internal tools

Based on 10 Insider reviews. Integrate with CRM, POS or any marketing marketing tools for sending discounts, offers, recommendations and personalized campaigns.
73%
(Based on 10 reviews)

Analytics and Reporting - Conversational Commerce Platforms

Conversational analytics

Provide insights into customer behavior, sales trends, and chatbot performance. 10 reviewers of Insider have provided feedback on this feature.
78%
(Based on 10 reviews)

Advance reporting

Track KPIs like customer satisfaction, conversion rates, and overall sales driven by conversational channels.

Not enough data

Agentic AI - Customer Journey Analytics

Autonomous Task Execution

Based on 24 Insider reviews. Capability to perform complex tasks without constant human input
85%
(Based on 24 reviews)

Cross-system Integration

Works across multiple software systems or databases This feature was mentioned in 24 Insider reviews.
85%
(Based on 24 reviews)

Adaptive Learning

Improves performance based on feedback and experience This feature was mentioned in 23 Insider reviews.
86%
(Based on 23 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting 22 reviewers of Insider have provided feedback on this feature.
86%
(Based on 22 reviews)

Agentic AI - Personalization Engines

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Not enough data

Cross-system Integration

Works across multiple software systems or databases

Not enough data

Adaptive Learning

Improves performance based on feedback and experience 10 reviewers of Insider have provided feedback on this feature.
88%
(Based on 10 reviews)

Natural Language Interaction

Engages in human-like conversation for task delegation

Not enough data

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Not enough data

Decision Making

Makes informed choices based on available data and objectives This feature was mentioned in 10 Insider reviews.
88%
(Based on 10 reviews)

Agentic AI - Personalization

Autonomous Task Execution

Based on 21 Insider reviews. Capability to perform complex tasks without constant human input
86%
(Based on 21 reviews)

Cross-system Integration

Works across multiple software systems or databases This feature was mentioned in 21 Insider reviews.
86%
(Based on 21 reviews)

Adaptive Learning

Based on 20 Insider reviews. Improves performance based on feedback and experience
83%
(Based on 20 reviews)

Natural Language Interaction

As reported in 20 Insider reviews. Engages in human-like conversation for task delegation
83%
(Based on 20 reviews)

Proactive Assistance

Based on 20 Insider reviews. Anticipates needs and offers suggestions without prompting
85%
(Based on 20 reviews)

Decision Making

Makes informed choices based on available data and objectives 21 reviewers of Insider have provided feedback on this feature.
83%
(Based on 21 reviews)

Agentic AI - SMS Marketing

Autonomous Task Execution

Capability to perform complex tasks without constant human input 14 reviewers of Insider have provided feedback on this feature.
86%
(Based on 14 reviews)

Multi-step Planning

Based on 14 Insider reviews. Ability to break down and plan multi-step processes
85%
(Based on 14 reviews)

Cross-system Integration

Works across multiple software systems or databases This feature was mentioned in 14 Insider reviews.
85%
(Based on 14 reviews)

Natural Language Interaction

As reported in 14 Insider reviews. Engages in human-like conversation for task delegation
85%
(Based on 14 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting This feature was mentioned in 15 Insider reviews.
84%
(Based on 15 reviews)

Decision Making

Makes informed choices based on available data and objectives 15 reviewers of Insider have provided feedback on this feature.
82%
(Based on 15 reviews)

Agentic AI - E-Commerce Personalization

Natural Language Interaction

Engages in human-like conversation for task delegation 12 reviewers of Insider have provided feedback on this feature.
76%
(Based on 12 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting This feature was mentioned in 12 Insider reviews.
75%
(Based on 12 reviews)

Agentic AI - Marketing Automation

Autonomous Task Execution

Based on 14 Insider reviews. Capability to perform complex tasks without constant human input
87%
(Based on 14 reviews)

Multi-step Planning

Based on 14 Insider reviews. Ability to break down and plan multi-step processes
87%
(Based on 14 reviews)

Cross-system Integration

Based on 14 Insider reviews. Works across multiple software systems or databases
87%
(Based on 14 reviews)

Adaptive Learning

As reported in 14 Insider reviews. Improves performance based on feedback and experience
85%
(Based on 14 reviews)

Proactive Assistance

As reported in 14 Insider reviews. Anticipates needs and offers suggestions without prompting
85%
(Based on 14 reviews)

Decision Making

As reported in 13 Insider reviews. Makes informed choices based on available data and objectives
85%
(Based on 13 reviews)

Agentic AI - Mobile Marketing

Autonomous Task Execution

As reported in 17 Insider reviews. Capability to perform complex tasks without constant human input
84%
(Based on 17 reviews)

Multi-step Planning

Based on 16 Insider reviews. Ability to break down and plan multi-step processes
83%
(Based on 16 reviews)

Cross-system Integration

Works across multiple software systems or databases This feature was mentioned in 16 Insider reviews.
82%
(Based on 16 reviews)

Adaptive Learning

As reported in 16 Insider reviews. Improves performance based on feedback and experience
83%
(Based on 16 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting This feature was mentioned in 16 Insider reviews.
83%
(Based on 16 reviews)

Decision Making

As reported in 17 Insider reviews. Makes informed choices based on available data and objectives
84%
(Based on 17 reviews)
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