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Jamf Connect

By Jamf

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Jamf Connect Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Jamf Connect, appreciating its smooth interface and seamless functionality. (24 mentions)
Users value the efficient device management capabilities of Jamf Connect, enhancing security and user experience across Apple devices. (8 mentions)
Users appreciate the seamless SSO integration in Jamf Connect, facilitating password synchronization effortlessly across devices. (7 mentions)
Users love the seamless integration with Entra ID, simplifying account provisioning in lab environments. (6 mentions)
Users find the ease of implementation with Jamf Connect impressive, facilitating quick setup in lab environments. (5 mentions)
Users face password issues, including problems with syncing resets across multiple computers and real-time updates. (5 mentions)
Users report login issues due to multiple password inputs, especially when using FileVault and Entra ID. (4 mentions)
Users face update issues due to dependency on Apple updates, complicating the user experience and requiring frequent profile adjustments. (4 mentions)
Users express frustration over the high cost of Jamf Connect, especially with rising expenses for Jamf Pro licenses. (3 mentions)
Users find insufficient information regarding identity provider features troublesome, causing confusion and potential account lockouts. (2 mentions)
Users experience bugs and configuration issues with Jamf Connect, especially related to frequent updates and error codes. (1 mentions)

Top Pros or Advantages of Jamf Connect

1. Ease of Use
Users value the ease of use of Jamf Connect, appreciating its smooth interface and seamless functionality.
See 24 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Jamf Connect"

What do you like about Jamf Connect?

Jamf Connect allowed us to seamlessly migrate away from binding without having to use open source tools with unknown life expectancies.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Easiest Way to Sync IdP and Mac Credentials"

What do you like about Jamf Connect?

Although not the native MacOS login interface, the Jamf Connect interface is polished and smooth. By far the best way to sync our EntraID credentials

2. Device Management
Users value the efficient device management capabilities of Jamf Connect, enhancing security and user experience across Apple devices.
See 8 mentions

See Related User Reviews

CM

chris M.

Enterprise (> 1000 emp.)

5.0/5

"Jamf connect identity management"

What do you like about Jamf Connect?

I love the security aspect of linking connect to our Azure tennent so only people with organisational account can use our devices.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"JAMF Connect modernizing endpoints"

What do you like about Jamf Connect?

JAMF helped us modernize our endpoints by allowing us to move away from AD bound devices to cloud only. This was pivitol to ensure user passwords were

3. SSO Features
Users appreciate the seamless SSO integration in Jamf Connect, facilitating password synchronization effortlessly across devices.
See 7 mentions

See Related User Reviews

AD

Avery D.

Enterprise (> 1000 emp.)

5.0/5

"Password sync issues are Over!!"

What do you like about Jamf Connect?

We are very excited to use JAMF connect as we have had issues in the past with password sync for our business. We are so thankful for JAMF building ou

MT

Mustafa Asif Ali T.

Enterprise (> 1000 emp.)

3.5/5

"Jamf Connect : Easy Managing tool for your MAC"

What do you like about Jamf Connect?

I use Jamf connect in my office laptop and it helps me to keep my password sync over company network and local password on Mac devices. So i don't hav

4. Integrations
Users love the seamless integration with Entra ID, simplifying account provisioning in lab environments.
See 6 mentions

See Related User Reviews

Anthony J.
AJ

Anthony J.

Enterprise (> 1000 emp.)

4.5/5

"It makes managing login credentials much easier for end users."

What do you like about Jamf Connect?

Its integration with Azure. Users being able to login with their normal account information seems to make things enjoyable.

Matthieu L.
ML

Matthieu L.

Mid-Market (51-1000 emp.)

4.5/5

"Game changing app from Jamf"

What do you like about Jamf Connect?

Being able to integrate seamlessly with Entra ID to provision our user accounts in a zero touch scenario

5. Ease of Implementation
Users find the ease of implementation with Jamf Connect impressive, facilitating quick setup in lab environments.
See 5 mentions

See Related User Reviews

Keith M.
KM

Keith M.

Small-Business (50 or fewer emp.)

4.5/5

"Jamf Connect: Perfect for lab environments"

What do you like about Jamf Connect?

Each student can sit down at any computer running Jamf Connect and log on with their Entra ID credentials. It will create a local account for the stud

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great product that helps our org in every way."

What do you like about Jamf Connect?

Ease of use, ease of implementation, cx support

Top Cons or Disadvantages of Jamf Connect

1. Password Issues
Users face password issues, including problems with syncing resets across multiple computers and real-time updates.
See 5 mentions

See Related User Reviews

Athena B.
AB

Athena B.

Enterprise (> 1000 emp.)

4.0/5

"Jamf Connect making life easier"

What do you dislike about Jamf Connect?

Issues we have expired is passwords not updating in real time.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"JAMF Connect modernizing endpoints"

What do you dislike about Jamf Connect?

Not much to dislike but if I had to request anything was greater customization and options around user passwords expiration

2. Login Issues
Users report login issues due to multiple password inputs, especially when using FileVault and Entra ID.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Eases password pains"

What do you dislike about Jamf Connect?

Ensuring that users know that they have to use the local login option when they don't have a network connection.

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Jamf Connect"

What do you dislike about Jamf Connect?

The login process requires you to input two passwords. Use with Okta.

3. Update Issues
Users face update issues due to dependency on Apple updates, complicating the user experience and requiring frequent profile adjustments.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"It just works"

What do you dislike about Jamf Connect?

I really don't have a dislike, only time I had an issue is when an update messed elevation up

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Way better alternative to AD bound macs, but still has its own quirks"

What do you dislike about Jamf Connect?

The product still has its own issues at times. A lot of the issues stem from Apple updates and waiting for the product to get its own update from Jam

4. Cost
Users express frustration over the high cost of Jamf Connect, especially with rising expenses for Jamf Pro licenses.
See 3 mentions

See Related User Reviews

Deveraux W.
DW

Deveraux W.

Mid-Market (51-1000 emp.)

5.0/5

"Great product to use and have for your area!"

What do you dislike about Jamf Connect?

honestly, i couldn't find anything that I dislike about Jamf Connect ....if I had to put something, I wish it was free but whats the fun in that (we a

Danny G.
DG

Danny G.

Enterprise (> 1000 emp.)

5.0/5

"Jamf Connect Makes It Easy"

What do you dislike about Jamf Connect?

The cost is the thing I hate the most. I wish it came bundled with Jamf Pro and not have to pay for a separate license.

5. Insufficient Information
Users find insufficient information regarding identity provider features troublesome, causing confusion and potential account lockouts.
See 2 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"I help organizations implement Jamf Connect"

What do you dislike about Jamf Connect?

It can be challenging to unpack which features are supported by which identity providers, and how that impacts or organization decision-making, especi

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Jamf Connect For All"

What do you dislike about Jamf Connect?

I dislike that sometimes a user can get locked out of there account with little information as to why it was triggered.

6. Error Handling
Users experience bugs and configuration issues with Jamf Connect, especially related to frequent updates and error codes.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Best Provisioning tool"

What do you dislike about Jamf Connect?

Some of the Kerberos error codes when changing emails

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Jamf Connect Reviews (139)

Reviews

Jamf Connect Reviews (139)

4.7
139 reviews
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MT
Software Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Jamf Connect : Easy Managing tool for your MAC"
What do you like best about Jamf Connect?

I use Jamf connect in my office laptop and it helps me to keep my password sync over company network and local password on Mac devices. So i don't have to worry about changing it everywhere. Jamf Connect work as a champ to sync it for me over Company network for my employee ID Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

I don't find any dislikes for jamf connect. Works good for my office devices and solve the purpose. Review collected by and hosted on G2.com.

Alexander F.
AF
Systems Engineer
Small-Business (50 or fewer emp.)
"Configuration has become easier, integration with IDP also has come a long way"
What do you like best about Jamf Connect?

Admin elevation request ability. Setup through config app or using a json Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Sometimes the json setup is a headache but adding users manually for password sync exemption is a pain Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Enterprise (> 1000 emp.)
"Essential Tool for Managing Apple Devices at Scale"
What do you like best about Jamf Connect?

Jamf Pro is incredibly powerful for managing Macs, iPhones, and iPads in enterprise environments. Zero-touch deployment works flawlessly with Apple Business Manager and identity integrations like Entra or Okta. The automation via Smart Groups, Policies, and the API makes day-to-day operations efficient. Great support and an active community are a big plus. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

The UI can feel outdated and inconsistent at times. Bulk-editing configurations or managing admin roles could be more streamlined. Also, native Git integration for CI/CD workflows is missing and would be a huge improvement. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market (51-1000 emp.)
"Secure macOS Identity and Access Management"
What do you like best about Jamf Connect?

Google authentication integration for macOS access. Easy setup. Great customer support. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Very rarely, I’ve had to deactivate Jamf Connect and reinstall it to get a user back up and running, but aside from those rare cases, I’ve had no issues at all. Review collected by and hosted on G2.com.

Cinthya L.
CL
Lead Tech
Mid-Market (51-1000 emp.)
"Jamf Connect- Review"
What do you like best about Jamf Connect?

I like that it handles a lot of the local, filevault and keychain management to ensure all passwords match across Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Syncing the password makes sense but I don’t see how it helps if the user forgets the local password prior to the re-sync for a password change Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Jamf Connect provides a great tool for your Organization to enforce passwords and privileges"
What do you like best about Jamf Connect?

The integration with the JAMF PRO MDM made this product seamless with existing device management. This made setup easy and the deployment went well. Jamf Connect having this integration made a complicated process, simple. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Troubleshooting JAMF Connect could be made easier with better logging and troubleshooting tools. Jamf connect also has some minor graphical bugs that will hopefully be patched out on later updates. Review collected by and hosted on G2.com.

Keith M.
KM
Systems Engineer
Small-Business (50 or fewer emp.)
"Jamf Connect: Perfect for lab environments"
What do you like best about Jamf Connect?

Each student can sit down at any computer running Jamf Connect and log on with their Entra ID credentials. It will create a local account for the student if one doesn't yet exist, and then sync their Entra ID password with the local account. The just-in-time account creation makes this product perfect in lab enviornments where you do not know ahead of time who will need to log onto the computer.

Another awesome feature is the ability to customize the login window completely. You can create a polished, professional, branded login window that really looks good. It's awesome to have the school's name and logo right there where everyone logs on.

Jamf provides a great utility to help you implement the product. It's very easy, especially if you also use Jamf Pro! If you don't have Entra ID, it can integrate with other identity providers such as Okta or Google. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

The only dislike I have with it (and this is not Jamf's fault, it's an Apple limitation) is if you have enabled FileVault, there will be two logins when you turn the computer on. You will first need to unlock the hard drive with the FileVault password, then enter your Entra ID credentials. It is for this reason that I mostly use it for lab environments or other shared desktops.

The double login only occurs after a restart, so it's not really that much of an inconvenience to be honest. Review collected by and hosted on G2.com.

Carlos F.
CF
Academic Computing Specialist
Mid-Market (51-1000 emp.)
"Connecting users in the Modern age!"
What do you like best about Jamf Connect?

In our institution, we have recently transitioned over to Jamf Connect as our way of logging in our users from our directory/databse. through this new integrations, we have moved away from binding our endpoints to a domain and use cloud-based directories to locate and apply users/policies. With the need of only an internet connection, users have a much easier login experience than before! Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Currently Jamf connect can only identify users email address as their account name. This causes MacOS to name their home folder the email adress alias. We have priniting process we have in place it uses and different username/alias to charge their account print credit. Since Jamf connect applies email address to name the home folder automatically, the printing process tries to charge the email and not the users appropriate username. Review collected by and hosted on G2.com.

Jeff A.
JA
IT Support Operations Manager
Mid-Market (51-1000 emp.)
"Simplify Mac Deployment"
What do you like best about Jamf Connect?

Jamf Connect has allowed us to give our end-users brand-new Macs without my team having to touch the device ahead of time. This saves my team and our end users a lot of time. The setup of a new Mac for the end user is simple and we get very few help desk calls related to a new Mac deployment. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Getting set up with Jamf Connect is not for the faint of heart. Thankfully, Jamf includes professional services to get the environment set up and there is a great support community at Jamf Nation and on the #jamfconnect channel at the MacAdmins Slack site. Review collected by and hosted on G2.com.

SA
IT Technologist
Enterprise (> 1000 emp.)
"Jamf Connect - Neat, but outside our budget"
What do you like best about Jamf Connect?

We evaluated Jamf Connect and found the domain login features to be helpful and convenient. Just in time account provisioning is such a great convenience and would allow us some better flexibility for loaner and shared workstations. Review collected by and hosted on G2.com.

What do you dislike about Jamf Connect?

Having to login twice when FileVault is enabled is frustrating. Our biggest roadblock, however, was the cost. With Jamf Pro costs already having increased pretty significantly over the past few years, adding in the cost of Jamf Connect just wasn't feasible, as interested as we were in the product. Review collected by and hosted on G2.com.