Jenzabar One Reviews & Product Details

I love that Jenzabar One talks to all departments across our campus. Before implementing Jenzabar One we had several different systems in place that did not communicate, and it was not an easy flow. It is user friendly, and the financial portion of the program is easy to use. I like the fact that you can upload invoices into the Invoice Creations page so you can go paperless. I highly recommend Jenzabar One. The implementations were easy and the Jenzabar implementors were great to work with. They made sure everything was correct and in order before we went live. The customer support is very attentive and have quick response. Review collected by and hosted on G2.com.

I use several sections of Jenzabar One but mostly the Accounts Payable section. The only thing I do not like about it is when you have to void check for any reason, when you void the check, the invoice gets deleted as well. So, if you have a customer whose check is lost and you have to void it, you cannot just void the check and reissue the payment for the invoice. You have to re-enter the invoice then reissue the check. Review collected by and hosted on G2.com.

If you're an end user trying to get up to speed with Jenzabar’s system, the Learning Portal is a pretty solid resource. I’ve had the chance to explore it, and overall, it’s user-friendly, well-organized, and offers a mix of different materials to help you learn at your own pace. I really enjoy earning badges and points for all my completed courses. Review collected by and hosted on G2.com.

I know Jenzabar is working on adding a feature that will upload spreadsheets to the Registrar Courses module. This will be a game changer for our office. Review collected by and hosted on G2.com.

Jenzabar One’s user interface makes it a much better, faster experience for faculty, students, and staff. I am most impressed with the housing management functionality that supports transgender accommodations. Review collected by and hosted on G2.com.

Haven't really had one thing I can pinpoint right now. Review collected by and hosted on G2.com.

We are able to use the system campus-wide for most of our student, faculty, and staff needs. It's nice to have one product that can handle most of our day-to-day activities. Review collected by and hosted on G2.com.

There are still some pieces in the payroll and human resources modules that need udpated. We use another software to supplement what J1 does not provide, such as a time clock and customizable reports for state specific tax issues. Review collected by and hosted on G2.com.

Speaking of Jenzabar One Web, I like that it is more efficient for students, faculty, and staff. I absolutely love the academic plans and how students can move curriculum from one semester to another. It helps them with effective decision making. Review collected by and hosted on G2.com.

So far, so good. I thought that I wasn't going to like it because I have been on the desktop version for so long, but I would rather use this version. Review collected by and hosted on G2.com.

One of the best features of Jenzabar One is that it is user friendly. The system is customizable to satisfy unique needs of an institution. It integrates with a variety of outside systems making it easy to offer faculty and staff solutions that work with the system. It can be used for small or large sized institutions and changed as needed. Review collected by and hosted on G2.com.

The most challenging things about the system is that many of the canned reports need customized in order to use efficiently. Customizations can be difficult and time consuming to get completed.

Support is difficult to secure timely. Review collected by and hosted on G2.com.

Jenzabar Support is the best of any products we use on campus! We moved to J1 back in 2022 and are now using J1 Web and we love it. We also use JRM and have seen enrollment go up by about 15%. We are using J1 JICS and JICS Mobile Web, but are moving to the JICS Mobile app to get virtual ID cards. J1 Desktop is good, but J1 Web is even better and use it with DUO MFA and it is secure on and off campus. Review collected by and hosted on G2.com.

The cost of Maintenance is high, but worth every penny! When we went to J1 it changed and maintenance on our J1 products is more reasonable now. We have access to everything just by paying the mainteance on the new product area like chatbot or retention. Review collected by and hosted on G2.com.

One of many features is the integration of a learning management system in your SIS. The support team is helpful, very busy. Review collected by and hosted on G2.com.

Documentation can be tricky if you are searching the listserv for answers. I usually contact support, but I'd prefer to read an article and figure out an issue myself. Review collected by and hosted on G2.com.

It provides a unified platform that is easily accessible and used institution-wide. It is very powerful and the customer support is wonderful. Our key departments use it daily. Review collected by and hosted on G2.com.

There is not really much to dislike. Some users adjust a little slower than others, but once they get used to it, they quickly learn how valuable the system is. Review collected by and hosted on G2.com.

Jenzabar has made great strides in the last few years to modernize they platform. They've gone from an old looking platform to one that is web based. This has allowed them to rethink the processes and make a much better platform. The implemetation was thoughtfull and well planned. They had a great project team that helped them come in on time and in budget which the support team continued to help us whenever we ran into issues. Review collected by and hosted on G2.com.

Integration used to be very custom and difficult, but with their new iPaaS, it has become much better, if not a bit complicated. There is also a very steep learning curve for new users. Review collected by and hosted on G2.com.