[go: up one dir, main page]

Introducing G2.ai, the future of software buying.Try now
Rithum
Sponsored
Rithum
Visit Website
Product Avatar Image
Kibo Commerce

By Kibo Software

Rithum
Sponsored
Rithum
Visit Website
It's been two months since this profile received a new review
Leave a Review

Kibo Commerce Reviews & Product Details - Page 4

Kibo Commerce Product Details
Profile Status

This profile is currently managed by Kibo Commerce but has limited features.

Are you part of the Kibo Commerce team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

Rithum
Sponsored
Rithum
Visit Website

Kibo Commerce Media

Kibo Commerce Demo - User Friendly Tooling
Empower non-technical teams to manage the look & feel of the digital storefront with drag-&-drop functionality, preview environments, & intuitive content management tools.
Kibo Commerce Demo - Site Search
Kibo Search is a powerful set of tools, built for merchandisers and marketers who want to understand and fine-tune search terms for relevancy and quality and strike a balance between customer intent and company goals.
Kibo Commerce Demo - Discounts & Promotions
Create discounts at the order, category, bundle, product or variant level with exclusions for all discount types at the category, bundle, product, or variant level. Set up discount restrictions, stack discounts, combine with other offers, and orchestrate strategies using self-defined business rul...
Kibo Commerce Demo - Subscription Commerce
Manage end-to-end subscription commerce for digital and physical products and services with more flexibility than traditional recurring billing systems. Support multiple subscription types, billing plans, complex pricing and discounts, and order visibility and control in a single platform.
Kibo Commerce Demo - Business-Friendly Dashboard
Ready to use interface with business-centric capabilities and thoughtful workflows and processes.
Product Avatar Image

Have you used Kibo Commerce before?

Answer a few questions to help the Kibo Commerce community

Kibo Commerce Reviews (47)

Reviews

Kibo Commerce Reviews (47)

4.1
48 reviews

Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Kibo from the backend side"
What do you like best about Kibo Commerce?

Nice intuitive tool, that allows bunch of ecommerce related things. Many retailers around the world use it very successfully and without any issues. great customer service and account management. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Some complicated implementations require lots of development work. Technical support, even though knowledgeable, often times require going to engineering team or professional services. Some of the essentials tools are not even on the roadmap for development. Review collected by and hosted on G2.com.

Micah E.
ME
Inventory Controller
Mid-Market (51-1000 emp.)
"An excellent ecommerce platform"
What do you like best about Kibo Commerce?

The simple use of this platform. We are several stores around the region here and they were able to very quickly and seamlessly populate accounts for each one of our doors. They give me a simple way to look and manage all of my stores from a regional admin level. Fantastic experience over the last 4+ years. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Searching for returns can be hard to look up at times. I dislike that there is not more filtering features to find order#'s when email isn't available. ie. address, customer name, date, store fulfilled by.. etc. Review collected by and hosted on G2.com.

AA
Director of Digital Marketing & Ecommerce
Mid-Market (51-1000 emp.)
"A great product supported by excellent people."
What do you like best about Kibo Commerce?

Kibo's support network is top notch. They're always available to us. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Source code lockout on Marketlive - implementing features can be expensive. Review collected by and hosted on G2.com.

SR
Director | ECommerce
Mid-Market (51-1000 emp.)
"Kibo Platform"
What do you like best about Kibo Commerce?

Ability to customize and personalize the platform. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Lack of reporting ease, can be a bit cumbersome. Review collected by and hosted on G2.com.

Aimee L.
AL
Managing Editor
Apparel & Fashion
Mid-Market (51-1000 emp.)
"Good staging features"
What do you like best about Kibo Commerce?

It has provided with good templated pages which help in customizing your pages or newsletters pretty easy. It has made hosting pretty easy as well and is very robust.

They provide good customer services as well, which is definitely a plus. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

I'm not a big fan of the parts of it where you can actually edit the content already posted. It also takes a lot of time sometimes. It can also be a little costly. But overall, I have enjoyed using it as it also works well on all the platforms I have tried it on. Review collected by and hosted on G2.com.

CQ
Multi-Channel Marketing Director
Retail
Mid-Market (51-1000 emp.)
"Excellent standard E-Commerce features - integrations and extras can be costly"
What do you like best about Kibo Commerce?

The out-of-box (OOB) features that come with the platform are fairly robust, and are more than enough to craete a professional, customized and feature-rich webstore. Template driven pages with timers and preview make it easy to customize the site and allow for changes at any hour. Built-in category structure and product groups are also very well engineered.

The discount engine has come a long way, and I really haven't seen anything that is quite as good. Managing discounts can be tricky, and ML has mastered it. They truly do try to be best-of-breed, and provide all the latest technologies and features. The caveat to this is that it may cost you. (See dislike section.)

Having ML host our sites as well as provide the software has proven to be an excellent decision. Very rarely is there any sort of hosting issue; and if there is, it is handled almost before we are aware of the problem. Seamless is the right word here. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Our biggest pet-peeve is that anything out of the ordinary, such as integration to a back-end system or an alternate pay method can be costly. Support tickets can also be costly, depending on the cause of the problem. Review collected by and hosted on G2.com.

Christopher L.
CL
Interactive Designer
Consumer Goods
Mid-Market (51-1000 emp.)
"MarketLive System is too out dated"
What do you like best about Kibo Commerce?

The ability to have a staging and live environment and many displays saved at once.

The MPOC system have been a recent and great addition. That luckily is a lot better than the MarketLive product. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Most of the product. The back end user interface is very complicated and very outdated. The actual process to update pages, products, and really just about anything required too many steps and too much time. On top of that, updates to the site frequently fail or come through improperly. Review collected by and hosted on G2.com.

Leslie P.
LP
E-Commerce Director
Retail
Mid-Market (51-1000 emp.)
"Strong platform for mid-sized e-commerce businesses"
What do you like best about Kibo Commerce?

The platform is robust and easy to use, and their people are top-notch. From project management, to strategy, to day-to-day tasks, they always provided quality support. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

At times, projects took a bit long to complete, but they were done correctly. More recently, this seems to have been addressed and turnaround timing is very quick. Review collected by and hosted on G2.com.

Response from Angela Fausone of Kibo Commerce

Thank you for your review Leslie - we appreciate it!

RS
Mid-Market (51-1000 emp.)
"An extension of our in-house team!"
What do you like best about Kibo Commerce?

As a smaller size company, working with Kibo makes our web team feel much larger! Having experts available for advice, strategy and support helps us reach higher goals. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Occasionally, support tickets take a lot of time to complete. Often communication error related. Review collected by and hosted on G2.com.

Verified User in Fund-Raising
UF
Mid-Market (51-1000 emp.)
"Good platform for the money but needs to develop better product features and analytic tools "
What do you like best about Kibo Commerce?

Reliability of the solution and for the most part customer service. Review collected by and hosted on G2.com.

What do you dislike about Kibo Commerce?

Reporting is a big issue and makes it difficult for marketing to track the effectiveness of campaigns and promo codes. KIBO is missing the big picture when it comes to the importance of analytics. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

21 months

Perceived Cost

$$$$$
Kibo Commerce Comparisons
Product Avatar Image
Shopify
Compare Now
Product Avatar Image
BigCommerce
Compare Now
Product Avatar Image
Salesforce Commerce for B2C
Compare Now
Kibo Commerce Features
Product Visualization
Promotions and Discounts
SEO
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Mobile