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Best Omnichannel Commerce Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently.

Omnichannel commerce software can and should integrate with e-commerce platforms, retail management systems, ERP systems, and marketing software. While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels.

To qualify for inclusion in the Omnichannel Commerce category, a product must:

Provide a platform with tools necessary to manage all channels for a commerce business
Integrates with software for order fulfillment, cross-channel marketing, and more
Manage and combine primarily customer-facing commerce channels
Work with both online stores and brick-and-mortar channels such as POS
Deliver features for B2C or B2B omnichannel commerce, or both
Maintain product data and availability across all channels
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Featured Omnichannel Commerce Software At A Glance

Rithum
Sponsored
Highest Performer:
Easiest to Use:
Top Trending:
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Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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184 Listings in Omnichannel Commerce Available
(693)4.4 out of 5
5th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify Plus
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables bra

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 68% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopify Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Customer Support
    32
    Customizability
    20
    E-commerce Services
    20
    Easy Integration
    19
    Cons
    Expensive
    37
    Limited Customization
    21
    Missing Features
    20
    Limited Features
    19
    Poor Customer Support
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopify Plus features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    E-commerce Integration
    Average: 8.6
    7.6
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    440,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25,244 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables bra

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 68% Small-Business
  • 28% Mid-Market
Shopify Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Customer Support
32
Customizability
20
E-commerce Services
20
Easy Integration
19
Cons
Expensive
37
Limited Customization
21
Missing Features
20
Limited Features
19
Poor Customer Support
10
Shopify Plus features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.7
E-commerce Integration
Average: 8.6
7.6
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
440,419 Twitter followers
LinkedIn® Page
www.linkedin.com
25,244 employees on LinkedIn®
(277)4.3 out of 5
View top Consulting Services for SAP Commerce Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit

    Users
    • Consultant
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SAP Commerce Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Integrations
    18
    Easy Integration
    16
    Easy Integrations
    15
    Product Management
    14
    Cons
    Expensive
    22
    Slow Performance
    14
    Complexity
    13
    Difficult Learning
    13
    Technical Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Commerce Cloud features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    E-commerce Integration
    Average: 8.6
    8.7
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    300,266 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    135,108 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit

Users
  • Consultant
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Enterprise
  • 31% Mid-Market
SAP Commerce Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Integrations
18
Easy Integration
16
Easy Integrations
15
Product Management
14
Cons
Expensive
22
Slow Performance
14
Complexity
13
Difficult Learning
13
Technical Issues
13
SAP Commerce Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.7
E-commerce Integration
Average: 8.6
8.7
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
300,266 Twitter followers
LinkedIn® Page
www.linkedin.com
135,108 employees on LinkedIn®

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(557)4.3 out of 5
Optimized for quick response
6th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Salesforce Commerce for B2C
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

    Users
    • Salesforce Developer
    • Software Engineer
    Industries
    • Retail
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2C Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Features
    29
    Integrations
    18
    Easy Integrations
    17
    Customizability
    16
    Cons
    Expensive
    20
    Difficult Learning Curve
    14
    Learning Curve
    14
    Complexity
    12
    Complex Setup
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    E-commerce Integration
    Average: 8.6
    8.5
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composabi

Users
  • Salesforce Developer
  • Software Engineer
Industries
  • Retail
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 32% Enterprise
Salesforce Commerce for B2C Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Features
29
Integrations
18
Easy Integrations
17
Customizability
16
Cons
Expensive
20
Difficult Learning Curve
14
Learning Curve
14
Complexity
12
Complex Setup
12
Salesforce Commerce for B2C features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.8
8.5
E-commerce Integration
Average: 8.6
8.5
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,802 Twitter followers
LinkedIn® Page
www.linkedin.com
84,574 employees on LinkedIn®
(278)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Salesforce Commerce for B2B
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

    Users
    • Salesforce Developer
    • Business Development Representative
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 35% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Commerce for B2B Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Features
    24
    B2B
    18
    Integrations
    18
    Easy Integrations
    16
    Cons
    Complex Setup
    11
    Limited Features
    9
    User Difficulty
    9
    Complexity
    8
    Expensive
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.2
    E-commerce Integration
    Average: 8.6
    8.3
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    584,802 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    84,574 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ

Users
  • Salesforce Developer
  • Business Development Representative
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 35% Mid-Market
  • 34% Enterprise
Salesforce Commerce for B2B Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Features
24
B2B
18
Integrations
18
Easy Integrations
16
Cons
Complex Setup
11
Limited Features
9
User Difficulty
9
Complexity
8
Expensive
8
Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.2
E-commerce Integration
Average: 8.6
8.3
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,802 Twitter followers
LinkedIn® Page
www.linkedin.com
84,574 employees on LinkedIn®
(376)4.4 out of 5
Optimized for quick response
14th Easiest To Use in Omnichannel Commerce software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedonomics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    81
    Ease of Use
    61
    Feed Management
    54
    Helpful
    44
    Response Time
    38
    Cons
    Poor Customer Support
    20
    Complex Usability
    16
    Difficult Learning
    13
    Expensive
    13
    Learning Curve
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedonomics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    E-commerce Integration
    Average: 8.6
    7.7
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commerce
    Company Website
    Year Founded
    2009
    HQ Location
    Austin, TX
    Twitter
    @bigcommerce
    66,333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,710 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With its leading data feed management platform, Feedonomics helps brands and retailers optimize and list their product catalogs on hundreds of ecommerce shopping destinations around the world. Our

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Feedonomics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
81
Ease of Use
61
Feed Management
54
Helpful
44
Response Time
38
Cons
Poor Customer Support
20
Complex Usability
16
Difficult Learning
13
Expensive
13
Learning Curve
12
Feedonomics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.3
E-commerce Integration
Average: 8.6
7.7
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Commerce
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,333 Twitter followers
LinkedIn® Page
www.linkedin.com
1,710 employees on LinkedIn®
(142)4.5 out of 5
4th Easiest To Use in Omnichannel Commerce software
Save to My Lists
Entry Level Price:€25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an

    Users
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ikas Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Customer Support
    26
    E-commerce Services
    26
    User Interface
    25
    Easy Integration
    21
    Cons
    Limited Customization
    12
    Missing Features
    11
    Limited Features
    10
    Poor Customer Support
    8
    Learning Curve
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ikas features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    E-commerce Integration
    Average: 8.6
    8.9
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Ankara, TR
    Twitter
    @ikasturkiye
    8,085 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an

Users
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 43% Mid-Market
ikas Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Customer Support
26
E-commerce Services
26
User Interface
25
Easy Integration
21
Cons
Limited Customization
12
Missing Features
11
Limited Features
10
Poor Customer Support
8
Learning Curve
7
ikas features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.0
E-commerce Integration
Average: 8.6
8.9
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2017
HQ Location
Ankara, TR
Twitter
@ikasturkiye
8,085 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
(329)4.4 out of 5
8th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify POS
Save to My Lists
Entry Level Price:USD $89/month per loca...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

    Users
    • Owner
    • Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopify POS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Ecommerce Integration
    4
    Integrations
    4
    User Interface
    4
    Easy Integrations
    3
    Cons
    Expensive
    5
    Payment Issues
    3
    High Fees
    2
    Limited Features
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopify POS features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.1
    E-commerce Integration
    Average: 8.6
    8.0
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopify
    Company Website
    Year Founded
    2006
    HQ Location
    Ottawa, ON
    Twitter
    @Shopify
    440,419 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25,244 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences

Users
  • Owner
  • Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
Shopify POS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Ecommerce Integration
4
Integrations
4
User Interface
4
Easy Integrations
3
Cons
Expensive
5
Payment Issues
3
High Fees
2
Limited Features
2
Poor Customer Support
2
Shopify POS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.1
E-commerce Integration
Average: 8.6
8.0
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopify
Company Website
Year Founded
2006
HQ Location
Ottawa, ON
Twitter
@Shopify
440,419 Twitter followers
LinkedIn® Page
www.linkedin.com
25,244 employees on LinkedIn®
(559)4.2 out of 5
Optimized for quick response
11th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for BigCommerce
Save to My Lists
Entry Level Price:$29.95 / per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses onl

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 76% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BigCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    40
    Customer Support
    30
    Easy Integration
    17
    App Integration
    10
    Customer Service
    10
    Cons
    Expensive
    12
    Missing Features
    11
    Limited Features
    10
    Limited Customization
    7
    Not User-Friendly
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BigCommerce features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.8
    8.1
    E-commerce Integration
    Average: 8.6
    7.9
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commerce
    Company Website
    Year Founded
    2009
    HQ Location
    Austin, TX
    Twitter
    @bigcommerce
    66,333 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,710 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses onl

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 76% Small-Business
  • 18% Mid-Market
BigCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
40
Customer Support
30
Easy Integration
17
App Integration
10
Customer Service
10
Cons
Expensive
12
Missing Features
11
Limited Features
10
Limited Customization
7
Not User-Friendly
7
BigCommerce features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.1
E-commerce Integration
Average: 8.6
7.9
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Commerce
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,333 Twitter followers
LinkedIn® Page
www.linkedin.com
1,710 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses br

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 62% Mid-Market
    • 23% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sekel Tech Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    3
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    App Integration
    1
    Cons
    Challenges in Starting
    2
    Onboarding Difficulties
    2
    Reporting Issues
    1
    Technical Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sekel Tech features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.5
    E-commerce Integration
    Average: 8.6
    9.5
    Data Transfer Tools
    Average: 8.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Pune, India
    Twitter
    @SekelTech
    33 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses br

Users
No information available
Industries
No information available
Market Segment
  • 62% Mid-Market
  • 23% Small-Business
Sekel Tech Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
3
Customer Support
2
Ease of Use
2
Helpful
2
App Integration
1
Cons
Challenges in Starting
2
Onboarding Difficulties
2
Reporting Issues
1
Technical Issues
1
Sekel Tech features and usability ratings that predict user satisfaction
0.0
No information available
9.5
E-commerce Integration
Average: 8.6
9.5
Data Transfer Tools
Average: 8.0
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Pune, India
Twitter
@SekelTech
33 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
(103)4.8 out of 5
1st Easiest To Use in Omnichannel Commerce software
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Entry Level Price:$679.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WHAT IS GOFLOW? Goflow is a cloud-based SaaS platform that helps enterprise e-commerce companies easily integrate with leading marketplaces and manage their multi-channel orders, shipping, inventory,

    Users
    • Manager
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 72% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Goflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    Features
    14
    Helpful
    9
    Inventory Management
    9
    Order Management
    9
    Cons
    Missing Features
    7
    Integration Issues
    4
    Inventory Management
    3
    Learning Curve
    3
    Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Goflow features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    E-commerce Integration
    Average: 8.6
    10.0
    Data Transfer Tools
    Average: 8.0
    6.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Goflow
    Year Founded
    2011
    HQ Location
    Jersey City, US
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WHAT IS GOFLOW? Goflow is a cloud-based SaaS platform that helps enterprise e-commerce companies easily integrate with leading marketplaces and manage their multi-channel orders, shipping, inventory,

Users
  • Manager
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 72% Small-Business
  • 18% Mid-Market
Goflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
14
Helpful
9
Inventory Management
9
Order Management
9
Cons
Missing Features
7
Integration Issues
4
Inventory Management
3
Learning Curve
3
Limitations
3
Goflow features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
10.0
E-commerce Integration
Average: 8.6
10.0
Data Transfer Tools
Average: 8.0
6.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Goflow
Year Founded
2011
HQ Location
Jersey City, US
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
(185)4.2 out of 5
Optimized for quick response
View top Consulting Services for Shopware
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Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

    Users
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    17
    Ease of Use
    17
    Features
    16
    Customizability
    15
    Customization
    13
    Cons
    Limited Features
    9
    Expensive
    8
    Learning Curve
    7
    Update Issues
    7
    Integration Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopware features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    7.8
    E-commerce Integration
    Average: 8.6
    6.0
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopware
    Company Website
    Year Founded
    2000
    HQ Location
    Schöppingen
    Twitter
    @shopware
    6,312 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options

Users
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
Shopware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
17
Ease of Use
17
Features
16
Customizability
15
Customization
13
Cons
Limited Features
9
Expensive
8
Learning Curve
7
Update Issues
7
Integration Issues
6
Shopware features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
7.8
E-commerce Integration
Average: 8.6
6.0
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopware
Company Website
Year Founded
2000
HQ Location
Schöppingen
Twitter
@shopware
6,312 Twitter followers
LinkedIn® Page
www.linkedin.com
415 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 60% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BetterCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    A/B Testing
    1
    Access Flexibility
    1
    B2B
    1
    B2B Sales
    1
    Comprehensive
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BetterCommerce features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    E-commerce Integration
    Average: 8.6
    8.3
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    London, England
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 60% Small-Business
  • 33% Mid-Market
BetterCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
A/B Testing
1
Access Flexibility
1
B2B
1
B2B Sales
1
Comprehensive
1
Cons
Missing Features
1
BetterCommerce features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.8
10.0
E-commerce Integration
Average: 8.6
8.3
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2015
HQ Location
London, England
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(255)4.0 out of 5
View top Consulting Services for Magento Open Source
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Magento Community Edition is a free, open source e-commerce platform.

    Users
    • Web Developer
    • Owner
    Industries
    • Information Technology and Services
    • Retail
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Magento Open Source Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Customization
    6
    Customization Options
    6
    E-commerce Services
    6
    Customizability
    5
    Cons
    Learning Curve
    6
    Slow Performance
    5
    High Complexity
    4
    Developer Dependency
    3
    Not User-Friendly
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Magento Open Source features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    E-commerce Integration
    Average: 8.6
    8.7
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Adobe
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    974,052 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,094 employees on LinkedIn®
    Ownership
    NASDAQ:ADBE
Product Description
How are these determined?Information
This description is provided by the seller.

Magento Community Edition is a free, open source e-commerce platform.

Users
  • Web Developer
  • Owner
Industries
  • Information Technology and Services
  • Retail
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
Magento Open Source Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Customization
6
Customization Options
6
E-commerce Services
6
Customizability
5
Cons
Learning Curve
6
Slow Performance
5
High Complexity
4
Developer Dependency
3
Not User-Friendly
3
Magento Open Source features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.8
8.9
E-commerce Integration
Average: 8.6
8.7
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Adobe
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
974,052 Twitter followers
LinkedIn® Page
www.linkedin.com
41,094 employees on LinkedIn®
Ownership
NASDAQ:ADBE
(29)4.6 out of 5
13th Easiest To Use in Omnichannel Commerce software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pipe17 is the AI-native OMS alternative that connects your commerce channels, orchestrates seamless order operations, and provides visibility across your entire order ecosystem

    Users
    No information available
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 69% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pipe17 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Order Management
    8
    Easy Integrations
    7
    Ease of Use
    5
    Inventory Management
    5
    Cons
    Expensive
    3
    Difficult Customization
    2
    Pricing Issues
    2
    Software Bugs
    2
    Technical Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pipe17 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.8
    9.7
    E-commerce Integration
    Average: 8.6
    9.4
    Data Transfer Tools
    Average: 8.0
    7.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Pipe17
    Year Founded
    2019
    HQ Location
    Seattle, US
    Twitter
    @Pipe17Inc
    285 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Pipe17 is the AI-native OMS alternative that connects your commerce channels, orchestrates seamless order operations, and provides visibility across your entire order ecosystem

Users
No information available
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 69% Small-Business
  • 28% Mid-Market
Pipe17 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Order Management
8
Easy Integrations
7
Ease of Use
5
Inventory Management
5
Cons
Expensive
3
Difficult Customization
2
Pricing Issues
2
Software Bugs
2
Technical Issues
2
Pipe17 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.7
E-commerce Integration
Average: 8.6
9.4
Data Transfer Tools
Average: 8.0
7.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Pipe17
Year Founded
2019
HQ Location
Seattle, US
Twitter
@Pipe17Inc
285 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(96)4.3 out of 5
7th Easiest To Use in Omnichannel Commerce software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one ce

    Users
    • Director
    Industries
    • Retail
    • Automotive
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Linnworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Easy Integrations
    3
    Integrations
    3
    Inventory Management
    2
    Response Time
    2
    Cons
    Missing Features
    2
    Software Bugs
    2
    Update Issues
    2
    Upload Issues
    2
    Challenges in Usage
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Linnworks features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    E-commerce Integration
    Average: 8.6
    8.0
    Data Transfer Tools
    Average: 8.0
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    Chichester, West Sussex
    Twitter
    @LINNWORKS
    2,728 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    228 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one ce

Users
  • Director
Industries
  • Retail
  • Automotive
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
Linnworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Easy Integrations
3
Integrations
3
Inventory Management
2
Response Time
2
Cons
Missing Features
2
Software Bugs
2
Update Issues
2
Upload Issues
2
Challenges in Usage
1
Linnworks features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
E-commerce Integration
Average: 8.6
8.0
Data Transfer Tools
Average: 8.0
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Company Website
Year Founded
2005
HQ Location
Chichester, West Sussex
Twitter
@LINNWORKS
2,728 Twitter followers
LinkedIn® Page
www.linkedin.com
228 employees on LinkedIn®