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Linnworks Reviews & Product Details

Linnworks Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Linnworks Media

Linnworks Demo - Linnworks Order Management
Manage and process online sales from across your selling channels in one location.
Linnworks Demo - Linnworks Inventory Management
Avoid over- or underselling by tracking inventory across key selling channels from one central location.
Linnworks Demo - Linnworks Shipping Management
Improve customer experience by shipping and fulfilling orders faster with automated workflows.
Linnworks Demo - Linnworks Integrations
Expand the functionality of your ecommerce operations with Linnworks rich integrations ecosystem.
Linnworks Demo - Linnworks Insights
Stay in control of your business with the data points that matter.
Power your entire ecommerce operation – from inventory and warehouse management through to order fulfillment and reporting – from a single, centralized platform.
Play Linnworks Video
Power your entire ecommerce operation – from inventory and warehouse management through to order fulfillment and reporting – from a single, centralized platform.
Linnovation 2024! Hear the latest product updates for Linnworks and SkuVault
Play Linnworks Video
Linnovation 2024! Hear the latest product updates for Linnworks and SkuVault
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Linnworks Reviews (96)

Reviews

Linnworks Reviews (96)

4.3
96 reviews

Pros & Cons

Generated from real user reviews
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Mikswen R.
MR
Digital Assets Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Linnworks; Delivers Accurate Inventory Management Measures, with Fulfillment of E-commerce Services"
What do you like best about Linnworks?

Linnworks functions efficiently by supporting a variety of sales channels, such as Amazon and Shopify. The tool offers strong and timely inventory management features, along with reliable tracking capabilities. Through the app, we benefit from comprehensive and advanced support for our warehouse operations. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Linnworks offers a broad array of features, which means that setting it up often requires a higher level of technical expertise. I have also noticed that the support team can be slow to respond when assisting clients. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Mikswen. Thank you so much for your feedback! We're glad Linnworks is helping streamline your inventory and warehouse operations across channels like Amazon and Shopify! We look forward to continuing to support you.

Rajeev S.
RS
Director Operations
Small-Business (50 or fewer emp.)
"A Reliable Tool for Multi-Channel E-Commerce Operations"
What do you like best about Linnworks?

What I like best about Linnworks is how effectively it centralizes our multi-channel operations. It integrates seamlessly with major marketplaces like Amazon, eBay, and Shopify, so I can easily manage inventory, orders, and shipping all from one dashboard. The automation rules are a huge time-saver — they cut down on repetitive tasks and reduce errors. It's also been reliable in handling large order volumes, especially during peak seasons, which gives me a lot of peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

While Linnworks is powerful, there are a few areas that could be improved. I strongly feel the user interface can feel a bit dated and unintuitive at times, there’s a learning curve that takes a bit of patience. Some of the reporting features also feel limited or clunky when I am trying to extract more customized insights. Additionally, support response times can occasionally be slower than expected, especially during high-traffic periods. Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Rajeev. Thank you for your thoughtful review! We're so glad Linnworks has helped streamline your multichannel operations and supported your business during peak periods. As a valued Linnworks Customer your feedback is incredibly valuable, and I’ll be sure to pass it along to our wider team. Thanks again!

Awais A.
AA
Account Manager
Small-Business (50 or fewer emp.)
"Best Multichannel Integration Software"
What do you like best about Linnworks?

I've been using Linnworks for about 5 years now. It's the perfect tool for E-commerce businesses.

It's a complete package that offers Product Information Management, Inventory Control, Order Management, Shipping Handling, Warehouse Management, Listing Creation, Listing Updating all in one software.

The user interface is very easy to work with and if you are stuck anywhere they have videos and documentations on their website to get help from. If you still need some help customer service is always there for you.

I've recommended it to many of my clients and would keep on doing so unless there's any other tool better than this. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The prices are be a little bit high

Not good for small business Review collected by and hosted on G2.com.

Response from Ella Clay of Linnworks

Hi Awais,

Thank you so much for your review and for being a loyal customer over the past 5 years! We're delighted to hear that Linnworks has had such a positive impact on your business. I'll be sure to share your kind words with our customer service team. We're excited to continue this journey with you — thanks again!

Verified User in Medical Devices
UM
Enterprise (> 1000 emp.)
"Streamlined Our Inventory Operations"
What do you like best about Linnworks?

Linnworks centralizes our multichannel inventory management, making it much easier to sync stock levels across platforms like Amazon, eBay, and Shopify. The automation rules and order management tools save us a lot of time, especially during peak periods.

Before Linnworks, managing inventory across platforms was chaotic. With Linnworks, we've drastically reduced overselling issues and manual stock adjustments. The visibility into inventory levels and shipping workflows has improved operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The UI feels a bit outdated and navigating some advanced features requires a steep learning curve. Documentation is good but could be more intuitive for beginners. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Small-Business (50 or fewer emp.)
"Good for a While"
What do you like best about Linnworks?

SKUVault was good for a while. We were able to set our catalog of 15,000+ marketplace listings up in their inventory management system fairly easily. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Since SKUVault was acquired by Linnworks, their support has fallen dramatically. The support staff is completely at the mercy of the (now overseas) development team who completely fails at communication and timely resolution of issues. I recently had one (1) ticket that took 4 months to resolve (!!). Currently, I'm waiting on another support ticket that has been in resolution for over a month. Our WooCommerce integration has been completely broken for the past 6 weeks. The Tier 2 support team has been completely unresponsive and apparently has zero way to communicate with the development team. It took over a week for the Tier 2 rep to even work on the ticket and escalate to the dev team. Just a completely unacceptable situation. We're now looking for another option. A tale as old as time -- mergers & acquisitions just destroying a once great company... Review collected by and hosted on G2.com.

Response from Jack Preece of Linnworks

Thank you for taking the time to leave a review about SKUVault. We appreciate your feedback, both positive and negative, as it helps us to improve our products and services.

We are committed to providing our customers with the best possible experience, and we apologize that you have not received the level of support you deserve with the solution times you mentioned.

Regarding the issues you've encountered with your WooCommerce integration, we sincerely apologize for the disruption and frustration this has caused. As for the open ticket, I'll look into that with the support team now, who I'm sure are actively working on a solution.

NL
VP Product and Operations
Small-Business (50 or fewer emp.)
"Friendly Follow Through"
What do you like best about Linnworks?

It has been a relativly easy start up. I work with a small company who this is their first wms Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

The quickbooks connection could use some upgrades to make a more user friendly. Review collected by and hosted on G2.com.

Saima T.
ST
Customer Service & Admin
Small-Business (50 or fewer emp.)
"Integration"
What do you like best about Linnworks?

Intigration to multiple sale channels and easy to use Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Refund error

Certain software updation required in tracking module with shipping system Review collected by and hosted on G2.com.

TH
Small-Business (50 or fewer emp.)
"Linnworks Experience"
What do you like best about Linnworks?

Our main reason for wanting Linnworks was to improve the speed and accuracy of our order fulfilment. It has more than exceeded our expectations here and is easy to use on a daily basis. The set up was easy and there has been plenty of opportunity for us to ask questions. We have been pleasantly surprised with being able to use Linnworks to send products to Amazon FBA fulfilment centres and the integration of everything to Linnworks was seamless. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

We have not yet managed to find a downside with Linnworks. There have been a couple of tricky problems that we have had to overcome, but that is more down to the wide range or products that we sell and learning how best to intagrate the awkward things with Linnworks. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Hi Tim,

Thanks so much for your positive review. It's amazing to hear how Linnworks has streamlined your order processes and how it has exceeded your expectations.

Incredible news about reducing waste and the bigger impact of this.

Thanks again!

Jack  B.
JB
Head of eCommerce
Mid-Market (51-1000 emp.)
"Best all round 'ERP/WMS' for most features"
What do you like best about Linnworks?

Flexibility of channel linking with marketplace listings Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

Lack of point of sale integration within the software Review collected by and hosted on G2.com.

Jamie W.
JW
CEO
Small-Business (50 or fewer emp.)
"Great initial onboarding, Easy to use system, no issues."
What do you like best about Linnworks?

Linnworks is a simple inventory management system. It does what it says, and doesn't over-promise. Review collected by and hosted on G2.com.

What do you dislike about Linnworks?

It is quite expensive for the size of our business, however as we expand the cost will seem smaller each time. Review collected by and hosted on G2.com.

Response from Lucy Allen of Linnworks

Hi Jamie,

Thanks for the review. It's great to hear you had a positive onboarding experience and you're finding the platform easy to use.

If you ever need any help or guidance, please make sure to reach out to our support team.

Thanks again!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

18 months

Average Discount

8%

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Linnworks Features
Centralized Inventory Database
Inventory Level Dashboards
Stock History Reporting
Multichannel Inventory Syncing
Marketplace connections
Inventory Tracking
Product Master
Integrations
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