Kommo Reviews & Product Details - Page 2

Easy Lead management, lead creation, automation of workflows using email, text SMS, and notifications to keep constant communication with the lead and guarantee a better conversion rate. Review collected by and hosted on G2.com.

Sometimes, since the platform is in Russian, some features don't translate the section at 100%, so this is a huge area of opportunity for the company to effectively make those changes ASAP, as users have difficulty trying to understand these sections, they become unuseful. Review collected by and hosted on G2.com.

AMO CRM integrates with many social platform such as facebook, IG, wechat,WhatsApp and so on Review collected by and hosted on G2.com.

Complicated to monitor the notifications on amoCRM. When we receive multiple text messages from different social media platforms we do not receive notifications from the previous customers. Review collected by and hosted on G2.com.

Perhaps the easiest to use CRM. It's easy enough to use interface, native management of deals and leads. All the contact settings can be customized to my needs, which helps to lead contacts through the sales funnel without spending a lot of time diving into the information. Review collected by and hosted on G2.com.

Sometimes there is a bug of incorrect date rescheduling. Review collected by and hosted on G2.com.

I love the way everything is orginized in Amo. Everything is on own place. It is easy to find out hot CRM works if you have zero experience. Review collected by and hosted on G2.com.

The main downside that you still need IT specialist to implenet some functions (like autopayments and so on). Review collected by and hosted on G2.com.

I like that you can input all customer information in, and sort the pipeline by different categories that are customizable. The calendar section for reminders is extremely valuable when timing out your follow up sales lead calls. Also, simplified enough for anyone to be able to use. Review collected by and hosted on G2.com.

If you hire a saleperson who does not utilize all functions and input data correctly, you will be missing essential information when they leave the company. So the software does require some monitoring and managing, however it is nice because it is open to customization. Review collected by and hosted on G2.com.

I like this system because it is so easy to use, even after the configuration this system practically works only in an incredible way. It is incredible to feel that you have a personal assistant in your business that carries everything for you safely and reliably, it is priceless.

This system is quite simple, has an interface that is not overloaded, and is really versatile and intuitive. I like the large number of functions that this software has, since it allows me to integrate it with my emails, it also gives me the possibility to use widgets, and integrate them by means of the API, which allows me to simplify all the processes of my business.

This system allows me to send messages to all potential clients through an application within the system instead of logging in and out of other programs. Review collected by and hosted on G2.com.

Something I can say I do not like is that in some screens, it is difficult to distinguish and see the scroll bars in some cases seems to be non-existent, making some of the controls disappear from my sight and at times it seems that they were hidden. I hope the technical support team can resolve this quickly. Review collected by and hosted on G2.com.

this is not as sophisticated as some CRM products I have used and therefore is very easy to use- I like the layout which is easy to navigate around. Review collected by and hosted on G2.com.

it does'nt have the option to calculate pricing/quotations Review collected by and hosted on G2.com.

I like that you can enter all client data in, and sort the pipeline by various classifications that are adaptable. The schedule segment for updates is amazingly important when timing out your subsequent prospective customer calls. Additionally, sufficiently disentangled for anybody to have the option to utilize. Review collected by and hosted on G2.com.

In the event that you employ a deal individual who does not use all capacities and information effectively, you will miss basic data when they leave the organization. So the product requires some observing and overseeing, anyway it is decent on the grounds that it is available to customization. Review collected by and hosted on G2.com.

I liked the demo and the sales person was helpful and experienced to answer all of my questions.

Easiness of database import.

The number of integrations like Mailchimp, Stripe, Fb, etc looked promising. Review collected by and hosted on G2.com.

- a poor set of macros for email templates.

- lack of tracking events (like you can't see or move users who had read your email to a separated stage).

- recurring issues with Gmail server simply blocked my emails to customers and support couldn't fix it for months.

- reports section misses read email report information.

- finally, the logic of my pipeline was broken, and customers simply got stuck and don't move further with my sales funnel. Review collected by and hosted on G2.com.

I manage many accounts for different clients. Since we cannot choose our accounts and they are assigned to designated clients, we need to know how to deal with people. Each client is different and unique, which means you have to adapt to their style and needs. I really rely on amoCRM to obtain client information, using social media management features and progress tracking. This software allows me to launch a campaign and gain leads. This software allows me to communicate effectively with my clients and keeps me on track with the steps to follow. Review collected by and hosted on G2.com.

Frankly, I think the program offers too many features that can be quite confusing. I haven't tried all the features because I only use the ones that will help me in my work. Review collected by and hosted on G2.com.