Luciq Reviews & Product Details - Page 10

Luciq Product Details

Luciq is the first Agentic Mobile Observability Platform, purpose-built to help enterprise teams deliver flawless app experiences at scale. With intelligent AI agents acting on behalf of developers, Luciq optimizes stability, performance, and workflows across the entire mobile lifecycle so teams can fix nothing and build what matters. At the core is a lightweight SDK that integrates in minutes and unlocks deep visibility into app health. From performance anomalies and real-time user signals to session replays, Luciq equips teams with clarity without adding complexity. Luciq’s Agentic AI system shifts observability from passive monitoring to proactive action. Features like SmartResolve automate root cause analysis and generate actionable fixes, dramatically cutting debugging time. Developers focus on innovation while tracking Frustration-Free Sessions, a proprietary KPI that measures real user satisfaction, and connecting quality to retention, revenue, and growth through the Business Impact Dashboard. Built for enterprise workflows, Luciq ensures insights and fixes reach the right teams automatically. Native integrations with GitHub, Jira, Slack, Zendesk, and more streamline collaboration, and enterprise-grade compliance (SOC 2, GDPR, HIPAA) keeps data secure. With Luciq, mobile teams move faster, build fearlessly, and consistently deliver experiences that delight users and protect revenue. Fix nothing. Build what matters.

Product Website

Seller

Luciq

Discussions

Luciq Community

Languages Supported

English

Product Description

Luciq is the Agentic Observability Platform for Mobile, built to transform app quality into business impact. Our multi-agent AI system detects anomalies, prioritizes critical issues, and resolves them before users even notice. Enterprise teams gain proactive, frustration-free visibility across the app lifecycle, from detection to resolution to confident release. Purpose-built for mobile and trusted by leading global brands, Luciq integrates seamlessly into existing toolchains to boost productivity, cut churn, and accelerate innovation. With Luciq, your team fixes nothing, ships faster, and builds what truly matters.

Overview by

Yasmine Helmy (Sr. Growth Marketing Manager)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Luciq Integrations

(1)

Verified by Luciq

Luciq Media

Always-on AI agents that monitor your app, detect anomalies, and surface clear insights—so your team can act fast without drowning in dashboards.

See what matters most first. AI ranks issues by impact on users and KPIs, so your team fixes what truly matters fast.

Ship confidently with Luciq’s release dashboard. Track rollouts, validate stability, and ensure every version delivers frustration-free sessions.

From detection to resolution, Smart Resolve automates root cause analysis and recommends fixes, cutting debugging time from hours to minutes.

Luciq: the first Agentic Observability Platform for Mobile.

G2 reviews are authentic and verified.

Here's how.

SR

Sam R.

Sr. Application Architect

Enterprise (> 1000 emp.)

7/22/2019

"Excellent product for mobile bug reporting and feedback."

5/5

What do you like best about Luciq?

Easily integrates with our mobile product and handles all problem reporting and feedback. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Had to use enterprise version to submit to their API (e.g. integrating Web into their bug reporting, etc). Review collected by and hosted on G2.com.

Response from Youssef El-Khorazaty of Luciq

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Hi Sam,

Thank you for your kind words, I'm happy Instabug helps make your workflow smoother.

We'd love to hear any additional feedback you have, I'm aware you've shared quite a few with us already as well, but the more, the merrier! I hope you continue to enjoy using Instabug.

UT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

2/20/2018

"Works well, responsive support"

3.5/5

What do you like best about Luciq?

Bug reports work well enough, especially if users utilize the screenshot tool properly. E-mail support has been very responsive as I ran into various problems during setup, even if not always helpful as there appears to be a bit of a language barrier at times.. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

There is still not full support for Xamarin as far as I can tell. What would be extremely helpful and allow me to abandon App Center is to have crash reporting that gives me a C# filename and line number for both Android and iOS builds.

Has caused conflicts with other packages due to multidex and rxjava usage.

Versioning is confusing on Xamarin Android as the different pieces aren't always in sync and you have to be careful to get "instabug" instead of the similary named at a glance "instabug-bug". Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

Make sure it includes the features for your desired platform and make full use of the trial period to test all features. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

We are using it to solicit feedback from our workforce in the field. It has been useful a few times in realizing when we have a problem, but oftentimes, without detailed crash information as mentioned above, someone saying "it crashes when I do XYZ" is not actionable. Review collected by and hosted on G2.com.

Response from Nour abdelaal of Luciq

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Hey there,

Thank you so much for the detailed feedback. It really goes a long way in helping us improve our product.

Our Xamarin SDK is still in its early phases, and we are working on adding all the needed features to it soon. As for the crash reporting for Xamarin, It's definitely something that others have asked about before, so I'll be sure to add your interest into the mix!

We'd love to hear your thoughts on how our Xamarin SDK needs to improve and what features you are missing.

Please feel free to reach out to us by email at contactus@instabug.com.

We'd love to hear back from you!

UE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

2/12/2019

"Great feedback, okay everything else, good MVP multitool"

3.5/5

What do you like best about Luciq?

The two things I like the most about this product are

1) Easy for users to give us feedback and to follow up with them, and

2) This tool gives us a passable set of tools each of which has its own external tool generally which helped us get started. For example Instabug provides a logging service, symbolicated crash dumps and basic analytics. All of these tools are better from specialist tools, but having them all integrated at once and in one place was very convenient. Also to be clear the user feedback is top notch. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Crash reporting analytics only go back one week. Logs are truncated on iOS despite the SDK claiming they shouldn't be. Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

Use this product if you want user feedback or a general multitool for the product. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

We are trying to understand user behavior and user frustration. Instabug gives us an excellent window into both of these things. Review collected by and hosted on G2.com.

Response from Nour abdelaal of Luciq

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Hi there,

Thanks so much for your feedback, I'm glad that our different features helped you with understanding your users' behavior

We'd love to hear from how can we improve our crash reporting analytics, and how it would be more beneficial to your workflow.

So, Please feel free to reach out to us by email at contactus@instabug.com.

Have a nice day and enjoy Instabug!

RK

Robert K.

Lead Developer

Small-Business (50 or fewer emp.)

2/4/2019

"Instabug Is Crucial For Bugs & Feedback"

4/5

What do you like best about Luciq?

Automatic user properties being sent back, bug reports, and easy to use feedback for users is crucial. The easier it is for users to give back feedback, the more reports you'll have from your customers. Instabug makes it very simple and easy for customers to give us their thoughts on the app, as well as any issues that arise during users expeirences. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

The pricing on Instabug is a bit much, it's quite expensive for a company to use. Review collected by and hosted on G2.com.

Response from Rami Magdi of Luciq

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Hey Robert,

Thank you so much for sharing all of this with us, we really appreciate it.

As for your comment on how expensive our tool is, we do offer a discount for startups. I hope that alleviates the pricing issue. Please feel free to reach out to us on our channel, or through email on contactus@instabug.com, and we'll be more than happy to share it with you and discuss any further feedback you have.

UE

Verified User in E-Learning

Small-Business (50 or fewer emp.)

7/12/2019

"Amazing product if you're launching your first beta"

4/5

What do you like best about Luciq?

Instabug is really easy to integrate and offers a very useful set of basic features to get you started building and evaluating your beta app. We used it mainly for bug/crash reporting and feedback collection in our beta app and it worked amazingly well. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

I just wish the next tier price after free was a bit more affordable to early-stage startups as I find it a bit expensive especially if you're paying monthly vs yearly! Review collected by and hosted on G2.com.

Response from Rami Magdi of Luciq

edit

Hello,

Thank you so much for your kind words; your feedback is invaluable to us. We are also happy to hear that we were part of your success.

As for your comment on the pricing we offer, please feel free to reach out to us through our support channel, or via email at "contactus@instabug.com", we would love to hear more from you and we'll definitely be offering what's best for you.

Thank you!

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/12/2019

"Best Bug Detector Tool Ever"

5/5

What do you like best about Luciq?

Crash Reporting tool and the live chat tool where I can talk to any customer at any time. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

They don't have mobile app to chat with the users. Review collected by and hosted on G2.com.

Response from Rami Magdi of Luciq

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Hey,

Thank you for the valuable feedback, we are happy to hear that you find our crash reporting tool and In-App Chats useful.

As for your comment about not having a mobile application to chat with the users, we would love to hear more from you about it. Please feel free to reach out to us through our support channel, or via email at "contactus@instabug.com".

Thank you!

AK

Afzal k.

Senior Android Developer

Computer Software

Small-Business (50 or fewer emp.)

7/12/2019

"Great"

5/5

What do you like best about Luciq?

Easy to Integrate.Best for IOS And Android Review collected by and hosted on G2.com.

What do you dislike about Luciq?

nothing. but there is a suggestion that UI of SDK should be customised Review collected by and hosted on G2.com.

Response from Youssef El-Khorazaty of Luciq

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Hey Afzal,

We're happy to hear you enjoy using Instabug!

We hear you loud and clear regarding the UI customization and will be showing your feedback to our product team to consider it further. If you have any other feedback at all, we'd love to hear it on contactus@instabug.com. We hope you continue to enjoy using Instabug!

II

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/18/2019

"Very simply to use"

5/5

What do you like best about Luciq?

It’s really simply to implement it in your app, just a few lines and all it’s done (crash reporting, chat and more). And the support is really quick. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Some little bugs but like all frameworks Review collected by and hosted on G2.com.

Response from Youssef El-Khorazaty of Luciq

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Hi there,

I'm happy to hear Instabug helps make solving issues fast for you!

We'd love to take care of any pesky bugs you run into, so please feel free to send them our way at contactus@instabug.com.

Thank you very much and we hope you continue to enjoy using Instabug :)

IF

Isolino F.

Desenvolvedor para Android

Mid-Market (51-1000 emp.)

2/12/2019

"Instabug can be better"

4/5

What do you like best about Luciq?

The detail log help me find the bug root.

I can track the user activity. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Notifications for Android doesn't work properly.

The users management isn't good enough. The filter doesn't work.

The Brazilian locale was not translate correctly.

I can't organize the chat into tags or categories. Review collected by and hosted on G2.com.

Recommendations to others considering Luciq:

With Instabug you can track bugs/crashes and offer support to your clients by a chat. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

I can easily communicate with my clients. Then I can drive my app development more properly.

I can track the crashes occurred in my app and attack the problems in more precise way. Review collected by and hosted on G2.com.

Response from Youssef El-Khorazaty of Luciq

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Hi Isolino,

Thank you very much for your valuable feedback. We take all your feedback and issues very seriously and will see that they are fixed.

We'd love to hear more regarding your issues with the notifications, user filters, and the Brazilian locale. Can you please reach out to us through our email (contactus@instabug.com) and we will see to it that they are resolved for you right away? I will also make sure that the allowing tags on chats are considered by our product team.

Any additional feedback you might have would also be incredibly useful for us. We hope you continue to have a great experience using Instabug.

KH

Kristopher H.

Software Engineer

Small-Business (50 or fewer emp.)

5/23/2019

"Great User Feedback and Bug Reporting Tool"

4.5/5

What do you like best about Luciq?

Reports include a screenshot and a log of events leading up to that particular user state. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Keeping the library updated is time consuming. Review collected by and hosted on G2.com.

Response from Youssef El-Khorazaty of Luciq

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Hey Kristopher,

I'm happy to hear Instabug is helping diagnose the problems of your live users!

We usually release a single update at the end of every month with a host of new features so I understand that sometimes updating the SDK could be time consuming.

If you have any feedback at all regarding this that you can share through our support channels or through contactus@instabug.com, we would love to hear it.

I hope you continue to enjoy using Instabug!