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Best Bug Tracking Software

Adam Crivello
AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user
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Featured Bug Tracking Software At A Glance

Userback
Sponsored
Userback
Leader:
Jira
Jira
Highest Performer:
Jam.dev
Jam.dev
Easiest to Use:
Backlog
Backlog
Top Trending:
ClickUp
ClickUp
Show LessShow More
Highest Performer:
Jam.dev
Jam.dev
Easiest to Use:
Backlog
Backlog
Top Trending:
ClickUp
ClickUp

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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207 Listings in Bug Tracking Available
  • Sort By:
    G2 Score
Jira
(6,918)4.3 out of 5
4th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jira is a project management tool designed for issue tracking, task management, and workflow organization, with integration capabilities with other software.
    • Reviewers appreciate Jira's comprehensive set of solutions for managing, developing, and deploying applications, its customizable platform, and its ability to break down large projects into manageable tasks.
    • Users reported that Jira can be complex and confusing for new users, with a steep learning curve, and can sometimes slow down when managing large projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    655
    Project Management
    568
    Task Tracking
    527
    Features
    419
    Team Collaboration
    368
    Cons
    Learning Curve
    368
    Learning Difficulty
    227
    Complexity
    204
    Slow Performance
    158
    Overwhelming
    155
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jira features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    7.5
    Ease of Admin
    Average: 8.6
    8.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney and San Francisco
    Twitter
    @Atlassian
    105,245 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18,995 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jira provides a collaborative space to align on goals and priorities, track and collaborate on work, and gain valuable insights that drive better outcomes for your teams. Every team in your organiz

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jira is a project management tool designed for issue tracking, task management, and workflow organization, with integration capabilities with other software.
  • Reviewers appreciate Jira's comprehensive set of solutions for managing, developing, and deploying applications, its customizable platform, and its ability to break down large projects into manageable tasks.
  • Users reported that Jira can be complex and confusing for new users, with a steep learning curve, and can sometimes slow down when managing large projects.
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
655
Project Management
568
Task Tracking
527
Features
419
Team Collaboration
368
Cons
Learning Curve
368
Learning Difficulty
227
Complexity
204
Slow Performance
158
Overwhelming
155
View All Pros and Cons
Jira features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.3
Quality of Support
Average: 8.7
7.5
Ease of Admin
Average: 8.6
8.0
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney and San Francisco
Twitter
@Atlassian
105,245 Twitter followers
LinkedIn® Page
www.linkedin.com
18,995 employees on LinkedIn®
LogRocket
(2,169)4.6 out of 5
8th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    402
    Ease of Use
    318
    User Insights
    225
    User Behavior Tracking
    205
    User Interface
    201
    Cons
    Session Management
    163
    Filtering Issues
    78
    Search Difficulty
    76
    Expensive
    73
    Learning Curve
    67
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogRocket, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,978 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    534 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
402
Ease of Use
318
User Insights
225
User Behavior Tracking
205
User Interface
201
Cons
Session Management
163
Filtering Issues
78
Search Difficulty
76
Expensive
73
Learning Curve
67
View All Pros and Cons
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
LogRocket, Inc.
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,978 Twitter followers
LinkedIn® Page
www.linkedin.com
534 employees on LinkedIn®

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ClickUp
(10,582)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

    Users
    • CEO
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a project management tool that allows users to adapt it to various types of projects and tasks, providing a logical organization of functions.
    • Users like the flexibility of ClickUp, its ability to adjust to their needs, and its user-friendly interface that allows for easy customization and organization of tasks.
    • Reviewers mentioned that ClickUp can be overwhelming for new users due to its array of features and could benefit from more comprehensive onboarding material.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3,685
    Task Management
    2,865
    Features
    2,682
    Project Management
    2,462
    Organization
    2,214
    Cons
    Missing Features
    1,820
    Learning Curve
    1,487
    Limited Features
    1,083
    Slow Loading
    1,000
    Not Intuitive
    974
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,955 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,443 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for hu

Users
  • CEO
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 78% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a project management tool that allows users to adapt it to various types of projects and tasks, providing a logical organization of functions.
  • Users like the flexibility of ClickUp, its ability to adjust to their needs, and its user-friendly interface that allows for easy customization and organization of tasks.
  • Reviewers mentioned that ClickUp can be overwhelming for new users due to its array of features and could benefit from more comprehensive onboarding material.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3,685
Task Management
2,865
Features
2,682
Project Management
2,462
Organization
2,214
Cons
Missing Features
1,820
Learning Curve
1,487
Limited Features
1,083
Slow Loading
1,000
Not Intuitive
974
View All Pros and Cons
ClickUp features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,955 Twitter followers
LinkedIn® Page
www.linkedin.com
1,443 employees on LinkedIn®
GitHub
(2,248)4.7 out of 5
2nd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    99
    Team Collaboration
    87
    Collaboration
    85
    Ease of Use
    77
    Version Control
    73
    Cons
    Learning Curve
    31
    Complexity
    26
    Learning Difficulty
    26
    Difficulty for Beginners
    24
    Steep Learning Curve
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,651,289 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,695 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 30% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
99
Team Collaboration
87
Collaboration
85
Ease of Use
77
Version Control
73
Cons
Learning Curve
31
Complexity
26
Learning Difficulty
26
Difficulty for Beginners
24
Steep Learning Curve
23
View All Pros and Cons
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,651,289 Twitter followers
LinkedIn® Page
www.linkedin.com
5,695 employees on LinkedIn®
Backlog
(381)4.6 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a project management tool that combines task tracking, bug reporting, and version control integrations for both technical and non-technical users.
    • Users like Backlog's clean and intuitive interface, its seamless task tracking, bug reporting, and version control integrations, and its ease of integration with tools like Git, Slack, and Jenkins.
    • Reviewers noted that the platform lacks the depth of customization found in more advanced tools, with limited workflow flexibility and minimal control over project templates, and the mobile app could be improved in terms of performance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Task Management
    95
    Task Tracking
    89
    Project Management
    85
    Project Tracking
    56
    Cons
    Slow Performance
    27
    Limited Features
    25
    Slow Loading
    23
    Slow Speed
    21
    Not Intuitive
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nulab Inc.
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,205 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a project management tool that combines task tracking, bug reporting, and version control integrations for both technical and non-technical users.
  • Users like Backlog's clean and intuitive interface, its seamless task tracking, bug reporting, and version control integrations, and its ease of integration with tools like Git, Slack, and Jenkins.
  • Reviewers noted that the platform lacks the depth of customization found in more advanced tools, with limited workflow flexibility and minimal control over project templates, and the mobile app could be improved in terms of performance.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Task Management
95
Task Tracking
89
Project Management
85
Project Tracking
56
Cons
Slow Performance
27
Limited Features
25
Slow Loading
23
Slow Speed
21
Not Intuitive
16
View All Pros and Cons
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Nulab Inc.
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,205 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
Kualitee
(197)4.6 out of 5
3rd Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% Off: $12/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kualitee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Tracking
    21
    Test Cases
    20
    Organization
    17
    Team Collaboration
    13
    Cons
    Limited Customization
    9
    Insufficient Information
    8
    Learning Curve
    8
    Filtering Issues
    7
    Integration Issues
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kualitee features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kualitatem
    Company Website
    Year Founded
    2010
    HQ Location
    New York, US
    Twitter
    @Kualitee
    374 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    159 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 43% Small-Business
Kualitee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Tracking
21
Test Cases
20
Organization
17
Team Collaboration
13
Cons
Limited Customization
9
Insufficient Information
8
Learning Curve
8
Filtering Issues
7
Integration Issues
6
View All Pros and Cons
Kualitee features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.9
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Kualitatem
Company Website
Year Founded
2010
HQ Location
New York, US
Twitter
@Kualitee
374 Twitter followers
LinkedIn® Page
www.linkedin.com
159 employees on LinkedIn®
GitLab
(855)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    33
    Ease of Use
    30
    CI
    26
    Collaboration
    26
    Repository Management
    26
    Cons
    Complexity
    17
    Difficult Learning
    17
    Complex User Interface
    13
    Learning Difficulty
    12
    Limited Features
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitLab Inc.
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    168,603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,243 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 37% Mid-Market
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
33
Ease of Use
30
CI
26
Collaboration
26
Repository Management
26
Cons
Complexity
17
Difficult Learning
17
Complex User Interface
13
Learning Difficulty
12
Limited Features
12
View All Pros and Cons
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitLab Inc.
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
168,603 Twitter followers
LinkedIn® Page
www.linkedin.com
3,243 employees on LinkedIn®
monday dev
(1,443)4.7 out of 5
Optimized for quick response
12th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

    Users
    • Project Manager
    • Software Engineer
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Team Collaboration
    20
    Features
    18
    Integrations
    18
    Project Management
    15
    Cons
    Learning Curve
    16
    Expensive
    14
    Limited Features
    9
    Learning Difficulty
    8
    Complexity
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.6
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,081 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

Users
  • Project Manager
  • Software Engineer
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Team Collaboration
20
Features
18
Integrations
18
Project Management
15
Cons
Learning Curve
16
Expensive
14
Limited Features
9
Learning Difficulty
8
Complexity
6
View All Pros and Cons
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.6
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,081 Twitter followers
LinkedIn® Page
www.linkedin.com
3,352 employees on LinkedIn®
HackerOne Platform
(63)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • HackerOne Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Helpful
    12
    Collaboration
    11
    Customer Support
    11
    Security Protection
    11
    Cons
    Complexity Issues
    5
    Expensive
    5
    Time Management
    5
    Poor Customer Support
    4
    Poor Interface Design
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • HackerOne Platform features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.6
    8.8
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    HackerOne
    Year Founded
    2012
    HQ Location
    San Francisco, California
    Twitter
    @Hacker0x01
    326,931 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HackerOne Bounty significantly reduces your threat exposure by tapping into the largest global community of ethical hackers. This dynamic solution offers preemptive and continuous oversight of your di

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 41% Enterprise
HackerOne Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Helpful
12
Collaboration
11
Customer Support
11
Security Protection
11
Cons
Complexity Issues
5
Expensive
5
Time Management
5
Poor Customer Support
4
Poor Interface Design
4
View All Pros and Cons
HackerOne Platform features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.6
8.8
Ease of Use
Average: 8.8
Seller Details
Seller
HackerOne
Year Founded
2012
HQ Location
San Francisco, California
Twitter
@Hacker0x01
326,931 Twitter followers
LinkedIn® Page
www.linkedin.com
6,145 employees on LinkedIn®
Sentry
(121)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Error Tracking
    13
    Ease of Use
    11
    Easy Integrations
    9
    Easy Setup
    9
    Integrations
    9
    Cons
    Ineffective Alerting System
    6
    Error Handling
    5
    Inadequate Notifications
    4
    Notification Issues
    4
    Complex Configuration
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Functional Software, Inc.
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    20,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    434 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 36% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Error Tracking
13
Ease of Use
11
Easy Integrations
9
Easy Setup
9
Integrations
9
Cons
Ineffective Alerting System
6
Error Handling
5
Inadequate Notifications
4
Notification Issues
4
Complex Configuration
3
View All Pros and Cons
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Functional Software, Inc.
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
20,153 Twitter followers
LinkedIn® Page
www.linkedin.com
434 employees on LinkedIn®
Bugcrowd
(50)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $5,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 42% Enterprise
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bugcrowd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Quality
    3
    Communication
    2
    Customer Support
    2
    Coverage Effectiveness
    1
    Cybersecurity
    1
    Cons
    Poor Customer Support
    2
    Bug Management
    1
    Filtering Issues
    1
    Lack of Detail
    1
    Lack of Guidance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bugcrowd features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.6
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bugcrowd
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Bugcrowd
    188,605 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,390 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 42% Enterprise
  • 36% Small-Business
Bugcrowd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Quality
3
Communication
2
Customer Support
2
Coverage Effectiveness
1
Cybersecurity
1
Cons
Poor Customer Support
2
Bug Management
1
Filtering Issues
1
Lack of Detail
1
Lack of Guidance
1
View All Pros and Cons
Bugcrowd features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.6
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Bugcrowd
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Bugcrowd
188,605 Twitter followers
LinkedIn® Page
www.linkedin.com
3,390 employees on LinkedIn®
Jam.dev
(34)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Team Collaboration
    6
    Efficiency
    5
    Reporting
    5
    Features
    4
    Cons
    Lack of Tools
    3
    Bug Management
    2
    Slow Performance
    2
    Software Bugs
    2
    Connectivity Issues
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.6
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,767 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Team Collaboration
6
Efficiency
5
Reporting
5
Features
4
Cons
Lack of Tools
3
Bug Management
2
Slow Performance
2
Software Bugs
2
Connectivity Issues
1
View All Pros and Cons
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.2
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.6
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,767 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
Teamwork.com
(1,195)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork.com is a project management software that offers comprehensive task tracking, workflow configuration, and invoicing capabilities.
    • Reviewers appreciate the user-friendly layout of the Kanban board, the intuitive nature of the software, and the ability to customize templates for sustainable and productive business operations.
    • Reviewers mentioned that the software can slow down or crash when handling many outgoing projects, uploading large files can be sluggish, and the dashboard has limited content or controls.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Task Management
    53
    Ease of Use
    50
    Project Management
    48
    Team Collaboration
    48
    Task Tracking
    41
    Cons
    Learning Curve
    17
    Not Intuitive
    15
    Missing Features
    14
    Task Management
    11
    User Interface
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.6
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    534 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork.com is a project management software that offers comprehensive task tracking, workflow configuration, and invoicing capabilities.
  • Reviewers appreciate the user-friendly layout of the Kanban board, the intuitive nature of the software, and the ability to customize templates for sustainable and productive business operations.
  • Reviewers mentioned that the software can slow down or crash when handling many outgoing projects, uploading large files can be sluggish, and the dashboard has limited content or controls.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Task Management
53
Ease of Use
50
Project Management
48
Team Collaboration
48
Task Tracking
41
Cons
Learning Curve
17
Not Intuitive
15
Missing Features
14
Task Management
11
User Interface
10
View All Pros and Cons
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.6
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
534 employees on LinkedIn®
Dynatrace
(1,341)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    36
    Ease of Use
    33
    Monitoring
    31
    Analytics
    29
    Features
    29
    Cons
    Learning Curve
    28
    Learning Difficulty
    20
    Expensive
    19
    Complex Configuration
    16
    Missing Features
    13
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.2
    Ease of Admin
    Average: 8.6
    8.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,719 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,668 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
36
Ease of Use
33
Monitoring
31
Analytics
29
Features
29
Cons
Learning Curve
28
Learning Difficulty
20
Expensive
19
Complex Configuration
16
Missing Features
13
View All Pros and Cons
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.2
Ease of Admin
Average: 8.6
8.3
Ease of Use
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,719 Twitter followers
LinkedIn® Page
www.linkedin.com
5,668 employees on LinkedIn®
BugHerd
(158)4.8 out of 5
5th Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% Off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 73% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Team Collaboration
    15
    Customer Support
    14
    Feedback
    12
    Efficiency
    10
    Cons
    Missing Features
    6
    Complex Usability
    4
    Integration Issues
    4
    Learning Curve
    4
    Software Bugs
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.6
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
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    • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,633 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 73% Small-Business
  • 24% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Team Collaboration
15
Customer Support
14
Feedback
12
Efficiency
10
Cons
Missing Features
6
Complex Usability
4
Integration Issues
4
Learning Curve
4
Software Bugs
4
View All Pros and Cons
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.6
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,633 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
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Bug Tracking Topics

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Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.