Dynatrace Reviews & Product Details

Honestly, Dynatrace kinda blew my mind with how simple it is to get rolling, considering the beast it is under the hood. Setup? Barely broke a sweat—super clear docs, and the UI’s not a labyrinth, which is rare for stuff this technical. I’m in there all the time, poking around because, let’s be real, it’s loaded. Full-stack monitoring, peeking at user experience, whatever—I can pretty much do it all.

Plugging it into other tools? Piece of cake. Cloud stuff, CI/CD pipelines, Slack or whatever you’re using—it just clicks together. I haven’t needed support much (thankfully), but the couple times I did, they actually answered fast and knew what they were talking about. Wild.

The real user monitoring? Total game-changer. You get to see what actual people are doing, live—not just boring stats. And session replay? It’s like CSI for user journeys. I can finally figure out what made someone rage-quit.

The metrics are super detailed, too. Response times, error rates, Apdex—so you can keep tabs on whether things are cruising or crashing. Plus, if you’re into synthetic checks, custom dashboards, or just wanna nerd out over deep-dive data from the infrastructure all the way up to the front-end, it’s all there. No joke, it’s like peeking under the hood of the whole operation. Review collected by and hosted on G2.com.

Man, jumping into this thing? Kinda feels like being tossed into the deep end without floaties. The learning curve’s no joke, especially if you’re brand new. And don’t even get me started on the price—it’s kinda steep, honestly. Not really friendly if you’re running on a shoestring budget or if your team’s tiny. Oh, and those dashboards? They throw so much info at you, it’s like staring at a Where’s Waldo page, but with graphs. If you don’t tweak ‘em, you’ll drown in the chaos. Plus, sometimes they take forever to load. Like, go-make-a-coffee slow. Not exactly a vibe. Review collected by and hosted on G2.com.

The level of details Dynatrace provides is too good. You can dig in down and down and get to the root of the issue.

Pretty easy to implement.

Their customer support is also top notch. While on a dashboard or any page you can connect with support and then work with them to understand the feature or more.

Integration with other tools is also pretty straight. Review collected by and hosted on G2.com.

Quite tough to learn and understand how to use the tool. Basically learning curve is high.

Pretty expensive. If not configured correctly, you will bleed money.

Just due to learning curve, we found frequency of users using app going down Review collected by and hosted on G2.com.

The implementation process is simple, and the user interface is highly intuitive, which makes it easy to use even for newcomers to the platform. The product keeps up with market trends by consistently adding new features and offering frequent updates. Customer support is very responsive when it comes to addressing critical issues. Additionally, it integrates well with various third-party platforms, including ServiceNow, PagerDuty, and Microsoft Teams for alert notifications. Review collected by and hosted on G2.com.

So far, in my work experience, I haven't encountered anything noteworthy. Review collected by and hosted on G2.com.

Dynatrace offers a great platform for combined observability and visibility for my infrastructure, apps and services. It offers a big variety of features, that are easy to integrate and install. Review collected by and hosted on G2.com.

Dynatrace has a big learning curve. Most things are user friendly but require a lot of reading to get used to. Also at times the customer support at tickets is a bit too slow Review collected by and hosted on G2.com.

Dynatrace is a great solution for monitoring applications and infrastructure. The dashboard is very good, shows a lot of different data in one place, so we not need go different tools. I like how it show real-time performance and alerting is also fast. Review collected by and hosted on G2.com.

Setup for some custom metric is little confusing, need more simple steps. Documentation is big but not always easy to understand. Review collected by and hosted on G2.com.

1) It provides end to end observability capabilities of applications to discover the issues quickly.

2) Automated configurations which reduces the error possibilities that can come during manual setup.

3) It offers great support for cloud native applications such as AWS, Azure and GCP cloud. Review collected by and hosted on G2.com.

1) Highly costly that small companies may not afford to implement.

2) Less option to customize dashboards as per the requirements.

3) Data center or on-premise support are limited. Review collected by and hosted on G2.com.

Dynatrace’s Davis AI engine automatically pinpoints the root cause of issues, which saves huge time compared to manual troubleshooting.

Dynatrace continuously monitors without gaps, so performance bottlenecks and anomalies are detected instantly. Review collected by and hosted on G2.com.

Licensing can get expensive and sometimes confusing when scaling across multiple environments.

Some advanced customization and integrations require extra effort or external tools. Review collected by and hosted on G2.com.

Using the tracing of requests through multiple microservices, I can find where the request is stalling out and or failing. It has helped me and my team get to the root of many problems without having to write custom code. Review collected by and hosted on G2.com.

There is so many options and so much power in the platform that users regularly get lost or confused as they navigate through the different pages, options and possible actions. The good news is that with a few hours of practice you learn where and how to do the work. To find the gold - it really does work. Seriously Review collected by and hosted on G2.com.

The Problems App is my personal favorite feature within Dynatrace, It may be very underrated but it is truly amazing and saves a lot of time when you are working on an issue. It provides a quick summary of the issue with the time when it occurred along with a link to the resources impacted so you can dig deeper. I have previously used other monitoring tools such as New Reclic or Wily Introscope but the experience with Dynatrace is so much better. Installation of the OneAgent is super easy and the navigation is very intutive. Customer support is always very resourceful and quick in their responses. We have been able to integrate Dynatrace with Cloud Foundry, GCP Compute Instances and Kubernetes very easily. In my role as a Support Engineer I use Dynatrace every day, either to monitor the Production environment using various Dashobards, triaging Production Issues using Problems App, adding and modifying Maintenance Windows to snooze alerts during Deployments. Review collected by and hosted on G2.com.

One of feature within Dynatrace that I have challenges with is the Alerting Profiles. It cannot exlude a single entity from a management zone from being picked up by the alerting profile, you will need to identify and include every single entity you need except the one you don't want which is tedious. I hope they can add feature which lets you select entities that you can exlude from alerting profiles. Review collected by and hosted on G2.com.

The ability to pull in so many different sources of information into one solution and make that available to your entire organization. Review collected by and hosted on G2.com.

They know the value they provide and charge you accordingly, it can be very difficult to digest the cost of the tool and it can be difficult to manage your organization's consumption of licensing. Review collected by and hosted on G2.com.