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LS Retail Reviews & Product Details

LS Retail Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

LS Retail Media

LS Retail Demo - LS Central
LS Central is ERP-agnostic, hardware-agnostic, and PSP-agnostic. It integrates natively with Microsoft Dynamics Business Central, and it integrates with enterprise ERPS like SAP S/4HANA, Oracle, and Microsoft Dynamics ERP via CentralConnect, delivered and supported by LS Retail.
LS Retail Demo - LS Central
Have all business processes and key information in your enterprise under control with one unified software system
LS Retail Demo - LS Central ePOS and mPOS
The LS Central POS runs on your favorite computer, tablet or mobile device
LS Retail Demo - LS Central eCommerce
All your business information (from prices, to items, to inventory availability) is maintained in one place, the LS Central complete software solution
LS Retail Demo - LS Central
Global POS and business management platform for retail, restaurants, hospitality, pharmacy, and forecourt with advanced industry functionality
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LS Retail Reviews (76)

Reviews

LS Retail Reviews (76)

4.4
76 reviews

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Yudiana M.
YM
Consultora Senior ERP & Tech Lead
"Superior Customization and Reliable Support"
What do you like best about LS Retail?

I really like the way LS Retail is designed and the possibilities it offers. I value the extensive customization options, which allow for easy design of new panels and menus, perfectly adapting to the unique characteristics of my business. I also appreciate the online support and well-prepared partners, which greatly facilitate the adoption of the technology. Additionally, it is an affordable product that provides a lot of functionality and adaptability, backed by the powerful technology of Microsoft. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

I find that the process of cash register closing and sales declaration at the end of the day in LS Retail is quite rigid. I would like this aspect to be improved so that the user could have the flexibility to choose between a direct accounting of the cash register closing or making the declaration through sales invoices. Review collected by and hosted on G2.com.

Sofwan A.
SA
Co-Founder
Mid-Market (51-1000 emp.)
"LS Retail Review"
What do you like best about LS Retail?

Promotions, Discounts, Different Levels of pricing. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Occassional bugs such as Barcode not reading, Items set to "Hide" appearing, item search by item code not working. Also on Business Central, we've noticed that the "Inventory by Location" and "Item Availability by Location" are 2 different tables. Also sometimes it's inconvenient that the RETAIL ITEMS and ITEM List on Business Central are different. For example, if I want to enable a feature such as "Prevent Negative Inventory", that can only be done on "ITEMS" of Business Central. But if I wanted to check "Item Availability by Location", that needs to be done on RETAIL ITEM LIST of LS Central.

I subscribed to Mobile POS. When using it on an iPad browser, using the native keyboard of iOS doesn't work. User has to use the on-screen keyboard made using the GUI of LS. This was very inconvenient. Hence we were not able to use Mobile POS at all in our organization after having paid for 4 or 5 licenses. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Mid-Market (51-1000 emp.)
"Great Sales Pitch but Poor Execution"
What do you like best about LS Retail?

The Sales pitch to convince the business was great. With all the features explained and how it will be integrated with SAP B1 was what we opted for. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The execution from the software partner is a challenge and quickly turns into a nightmare. The lack of understanding. The lack of SAP B1 integration, the entire project is over a year old and we still do not see a light at the end of the tunnel Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are very sorry to hear that you have been experiencing these issues with our partner. Please contact us via https://www.lsretail.com/contact-us and let us know more about this and if we can do anything to help

See how LS Retail improved
Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"MPI Review"
What do you like best about LS Retail?

Integration with NAV & customer service. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Aesthetic could be better. Discounts/returns could also be better. Review collected by and hosted on G2.com.

Response from Alfa Sartori of LS Retail

We are sorry to hear that you are not fully satisfied with the Aesthetic. In case it can help, you can find more information about how to fully customize the POS interface on https://hubs.li/Q01ctdMQ0 You can also find more details about pricing and offers on https://hubs.ly/Q01ctfLH0

Finally do not hesitate to reach out to us via https://www.lsretail.com/contact-us if you have any further questions

See how LS Retail improved
Majed H.
MH
Director manager
Small-Business (50 or fewer emp.)
"My personal view"
What do you like best about LS Retail?

I liked the way I could access to my personal reports and how it made my work easy Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

To be honest till now I didn't see any gap Review collected by and hosted on G2.com.

Saurabh M.
SM
Microsoft Dynamics Nav/ Business Central Techno Functional Consultant
Mid-Market (51-1000 emp.)
"LS Best Retail POS"
What do you like best about LS Retail?

POS interface is simple,robust & easy to configure, Works in both offline and online mode where connectivity is an issue, Pricing & offers and promotions can be configured easily. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Data replicator tool not available in latest versions. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Mid-Market (51-1000 emp.)
"Excellent front end software"
What do you like best about LS Retail?

It helps the business to streamline it's processes Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

The replications of data statements from store to headoffice Review collected by and hosted on G2.com.

DD
Director of Sales
Small-Business (50 or fewer emp.)
"D365 BC LS Express Point of Sale"
What do you like best about LS Retail?

Easy setup; POS can be up and running in about 15 minutes. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

It still needs more Hardgoods retailer features. LS Pay was unreliable, errors / open multiple tabs in browsers, lost customers not having integrated processing. LS Pay integration partner Verifone inconsistent with ordering and the technical solution and support. We had to write our own. Review collected by and hosted on G2.com.

CF
Retail Specialist
Mid-Market (51-1000 emp.)
""Extensive Retail Application""
What do you like best about LS Retail?

It incorporates assortment of functionalities - great framework, friendliness, web mixes, adaptable advancements, retail POS, call focus usefulness, conveyance the board . It incorporates numerous parts of retail business. You have the likelihood to setup it such that fits to your business. Quick replication between various stores and the focal database. Plausibility for close constant replication of the pitches information from the purpose of offer to the focal database, given by web administrations. Plausibility to oversee brought together gift voucher, markdown coupons, faithfulness card frameworks, given by work in web administrations Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Starting setup requires some serious energy and you need direction from experienced specialist. Specialized staff is expected to help and screen the correct working of the product ( particularly on the off chance that you have numerous stores,because of information replication and web administration association between them ) Review collected by and hosted on G2.com.

SB
Retail Manager
Enterprise (> 1000 emp.)
"LS NAV - POS at the best"
What do you like best about LS Retail?

It combines a variety of functionalities - exceptional structure, user-friendliness, web integrations, mobile advancements, retail POS, call center efficiency, and movement management. It incorporates various aspects of retail business. You have the opportunity to configure it in a way that suits your business. Fast replication between different stores and the central database. Capability to manage integrated gift cards, discount coupons, loyalty card systems, provided by built-in web services. Ease of setup and ease of using POS are different features that come to mind when considering the LS NAV system. Review collected by and hosted on G2.com.

What do you dislike about LS Retail?

Like any arrangement, there are sometimes mistakes anywhere, but I have not found anything serious. In general, there isn't really anything I dislike. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

28 months

Average Discount

11%

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