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Paytm Business

By Paytm

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Paytm Business Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Paytm Business, highlighting its user-friendly interface and quick payment processing. (3 mentions)
Users appreciate the quick payment processing of Paytm Business, enhancing efficiency for small enterprises. (2 mentions)
Users value the quick payment processing of Paytm Business, making it ideal for small enterprises. (2 mentions)
Users value the quick and active customer support of Paytm Business, enhancing their overall experience significantly. (1 mentions)
Users appreciate the efficiency of Paytm Business, benefiting from easy usage and multiple payment options. (1 mentions)
Users appreciate the immediate transaction settlement with Paytm Business, making payments simple and reliable. (1 mentions)
Users appreciate the convenient and effective user interface of Paytm Business, facilitating quick and easy transactions. (1 mentions)
Users report a lack of effective customer support during account blocking, causing frustration and delays in resolution. (1 mentions)
Users are frustrated by unclear charges in the app, only revealed after receiving the settlement. (1 mentions)
Users find the transaction fees relatively high, which affects their overall satisfaction with Paytm Business. (1 mentions)
Users express frustration with poor customer support from Paytm Business, especially regarding issues with held funds. (1 mentions)
Users express frustration with refund issues as cashback options are often replaced by unhelpful offers. (1 mentions)
Users express frustration with slow payments from Paytm Business, affecting cash flow for small business owners. (1 mentions)
Users face software bugs that hinder performance, alongside issues with payment delays and high transaction fees. (1 mentions)

Top Pros or Advantages of Paytm Business

1. Ease of Use
Users appreciate the ease of use of Paytm Business, highlighting its user-friendly interface and quick payment processing.
See 3 mentions

See Related User Reviews

AM

Ayush M.

Small-Business (50 or fewer emp.)

5.0/5

"Paytm Business"

What do you like about Paytm Business?

Easy and effective user interface, quick process.

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you like about Paytm Business?

The ease of usage is the best in paytm business along with the services and multiple options of payment and then bank account transfer facility which

2. Payment Processing
Users appreciate the quick payment processing of Paytm Business, enhancing efficiency for small enterprises.
See 2 mentions

See Related User Reviews

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you like about Paytm Business?

The ease of usage is the best in paytm business along with the services and multiple options of payment and then bank account transfer facility which

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you like about Paytm Business?

The best I like about Paytm business is it is very user friendly and the support is also quick and very active. Variety of payment options and quick p

3. Speed
Users value the quick payment processing of Paytm Business, making it ideal for small enterprises.
See 2 mentions

See Related User Reviews

AM

Ayush M.

Small-Business (50 or fewer emp.)

5.0/5

"Paytm Business"

What do you like about Paytm Business?

Easy and effective user interface, quick process.

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you like about Paytm Business?

The best I like about Paytm business is it is very user friendly and the support is also quick and very active. Variety of payment options and quick p

4. Customer Support
Users value the quick and active customer support of Paytm Business, enhancing their overall experience significantly.
See 1 mentions

See Related User Reviews

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you like about Paytm Business?

The best I like about Paytm business is it is very user friendly and the support is also quick and very active. Variety of payment options and quick p

5. Efficiency
Users appreciate the efficiency of Paytm Business, benefiting from easy usage and multiple payment options.
See 1 mentions

See Related User Reviews

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you like about Paytm Business?

The ease of usage is the best in paytm business along with the services and multiple options of payment and then bank account transfer facility which

6. Payment Ease
Users appreciate the immediate transaction settlement with Paytm Business, making payments simple and reliable.
See 1 mentions

See Related User Reviews

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you like about Paytm Business?

The ease of usage is the best in paytm business along with the services and multiple options of payment and then bank account transfer facility which

7. User Interface
Users appreciate the convenient and effective user interface of Paytm Business, facilitating quick and easy transactions.
See 1 mentions

See Related User Reviews

AM

Ayush M.

Small-Business (50 or fewer emp.)

5.0/5

"Paytm Business"

What do you like about Paytm Business?

Easy and effective user interface, quick process.

Top Cons or Disadvantages of Paytm Business

1. Account Blocking
Users report a lack of effective customer support during account blocking, causing frustration and delays in resolution.
See 1 mentions

See Related User Reviews

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you dislike about Paytm Business?

Paytm is having a low phase at the moment which bought a bit of risk and if there are any funds that went on hold then customer support is not that we

2. Extra Charges
Users are frustrated by unclear charges in the app, only revealed after receiving the settlement.
See 1 mentions

See Related User Reviews

Sahil k.
SK

Sahil k.

Small-Business (50 or fewer emp.)

3.5/5

"An efficient application for your payments."

What do you dislike about Paytm Business?

Charges not clearly mentioned in the app until the settlement is received.

3. High Fees
Users find the transaction fees relatively high, which affects their overall satisfaction with Paytm Business.
See 1 mentions

See Related User Reviews

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you dislike about Paytm Business?

Few things can be improved in this which are delays in payment settlement to merchant's bank account as well as the transaction fees is relatively hig

4. Poor Customer Support
Users express frustration with poor customer support from Paytm Business, especially regarding issues with held funds.
See 1 mentions

See Related User Reviews

ABHIJEET C.
AC

ABHIJEET C.

Small-Business (50 or fewer emp.)

3.5/5

"Best business transaction option in the market"

What do you dislike about Paytm Business?

Paytm is having a low phase at the moment which bought a bit of risk and if there are any funds that went on hold then customer support is not that we

5. Refund Issues
Users express frustration with refund issues as cashback options are often replaced by unhelpful offers.
See 1 mentions

See Related User Reviews

AM

Ayush M.

Small-Business (50 or fewer emp.)

5.0/5

"Paytm Business"

What do you dislike about Paytm Business?

Rather than providing cashback they give offers and some of the offers are useless.

6. Slow Payments
Users express frustration with slow payments from Paytm Business, affecting cash flow for small business owners.
See 1 mentions

See Related User Reviews

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you dislike about Paytm Business?

Few things can be improved in this which are delays in payment settlement to merchant's bank account as well as the transaction fees is relatively hig

7. Software Bugs
Users face software bugs that hinder performance, alongside issues with payment delays and high transaction fees.
See 1 mentions

See Related User Reviews

Nikhil D.
ND

Nikhil D.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent App to Recieve Money"

What do you dislike about Paytm Business?

Few things can be improved in this which are delays in payment settlement to merchant's bank account as well as the transaction fees is relatively hig

CollectXpert - Automated Debt Collection
Sponsored
CollectXpert - Automated Debt Collection
Visit Website

Paytm Business Reviews (274)

View 2 Video Reviews
Reviews

Paytm Business Reviews (274)

View 2 Video Reviews
4.6
274 reviews
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G2 reviews are authentic and verified.
Dzitse K.
DK
Teacher
Small-Business (50 or fewer emp.)
"Paytm Business: A Reliable and Easy Solution for Seamless Digital Payments"
What do you like best about Paytm Business?

I like Paytm Business because of its ease of use, quick onboarding, and user-friendly dashboard. Merchants value the multiple payment options like UPI, QR codes, and cards, along with fast settlements and clear transaction records. Its wide acceptance builds customer trust, making it a reliable and convenient digital payment solution. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

I dislike Paytm Business due to slow and unhelpful customer support, hidden charges, and difficulties in canceling accounts or devices. Technical issues like downtime and failed transactions also frustrate merchants. Additionally, feature limitations, such as restricted integration options, make it less flexible compared to some competitors for growing businesses. Review collected by and hosted on G2.com.

Nikhil D.
ND
Accountant
Small-Business (50 or fewer emp.)
"Excellent App to Recieve Money"
What do you like best about Paytm Business?

The best I like about Paytm business is it is very user friendly and the support is also quick and very active. Variety of payment options and quick payment processing is good for small enterprises like us. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Few things can be improved in this which are delays in payment settlement to merchant's bank account as well as the transaction fees is relatively higher than other platform and there are some technical glitches as well in the application which should be looked into. Review collected by and hosted on G2.com.

ABHIJEET C.
AC
Component Engineer- Technical Support @ ASML
Small-Business (50 or fewer emp.)
"Best business transaction option in the market"
What do you like best about Paytm Business?

The ease of usage is the best in paytm business along with the services and multiple options of payment and then bank account transfer facility which makes easier yo use it widely and then transfer funds for regular usage. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Paytm is having a low phase at the moment which bought a bit of risk and if there are any funds that went on hold then customer support is not that we'll at the moment. Review collected by and hosted on G2.com.

AM
Statistical Programmer
Small-Business (50 or fewer emp.)
"Paytm Business"
What do you like best about Paytm Business?

Easy and effective user interface, quick process. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Rather than providing cashback they give offers and some of the offers are useless. Review collected by and hosted on G2.com.

Priyanka S.
PS
Account Coordinator
Small-Business (50 or fewer emp.)
"Everyone's favorite app for payment"
What do you like best about Paytm Business?

Paytm business is very user-friendly. As a small business owner is saw multiple users like me who are using the app. It is the most popular app for everyone. Also, with the app we can pay with just a quick scan even by using our credit card. My every day starts with this app and it is very easy to implement when I start using it. The highlighting feature of Paytm business is its quick support, they are super active. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

The thing which I dislike about Paytm is the delay it is showing while transactions. As a small business owner, the money must reflect instantly. Review collected by and hosted on G2.com.

Akash S.
AS
Quality Assurance Engineer
Small-Business (50 or fewer emp.)
"Paytm business - Really an excellent way to accept payments on the go"
What do you like best about Paytm Business?

Paytm business is really an excellent step towards accepting payments on the go from your customers and transfer money directly into your bank accounts without any worries. It is a smarter way of running your business in just no time. Business of any scale can be easily registered on paytm business with minimal documentation. It can be implemented on the go with full spport by paytm team for any doubts or queries or support needed at the time of enrollment. It can be used multiple times free of charge and money can be transferred easily into the merchants account whenever needed. So wasy to integrate world wide by multiple merchants and stores. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Doesn't have any drawbacks as of now according to my usage. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One stop platform to accept payments"
What do you like best about Paytm Business?

Payments can be accepted from various mediums such as credit card, debit cards, upi Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Nothing as it allows real time transfers Review collected by and hosted on G2.com.

Ajoob S.
AS
Mid-Market (51-1000 emp.)
"BEST PAYMENT METHOD TO SEND AND RECIEVE MONEY INSTANTLY"
What do you like best about Paytm Business?

the best about paytm for business is the transaction will be settled immediately. there is very less chances of payment failure. we can eaily pay at any merchants by simply scanning the qr code or entering the upi code. we can pay and recieve money directly to bank account or to the wallet. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

the customer support need to be improved for and user interface feels so conufusing. Review collected by and hosted on G2.com.

Sahil k.
SK
Merchant Experience Specialist
Small-Business (50 or fewer emp.)
"An efficient application for your payments."
What do you like best about Paytm Business?

Live transaction monitoring while the customers pay. Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Charges not clearly mentioned in the app until the settlement is received. Review collected by and hosted on G2.com.

S. Ashok K.
SK
R&D Research Engineer
Small-Business (50 or fewer emp.)
"Paytm swipe machine problem"
What do you like best about Paytm Business?

Previously I like now they grown little bit they're showing their attitude. Soon it will go down.

Don't buy and use Paytm swipe machine. Lot of problems were faced. They have mentioned Customer care service 24/7 it's not true don't trust. Once you bought the machine that's it you've have suffer lot, your business also affect too so be careful before buying paytm swipe machine. It's one of the worst machine and services also very very poor. If negative mark mentioned, I'm ready to give - 9. This is not only my problem, many retailers are facing. Their service was very poor.. Paytm was simply cheating the customer and retailers. Be careful... Review collected by and hosted on G2.com.

What do you dislike about Paytm Business?

Business ethics they don't have even 1%. What kind of service paytm gave to the customers and retailers. Retailers are very poor. I bought swipe machine from Paytm it was working only 3 times after that it was not working. So I raise complain to the paytm customer care service. This type of customer care service I never ever seen anywhere. Almost 2 weeks over, everyday they told wait for tody wait tomorrow likewise they are cheating me. Till date no one came to solve the swipe machine problem. Review collected by and hosted on G2.com.