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Port Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the intuitive UI of Port, which simplifies onboarding and enhances information accessibility for developers. (11 mentions)
Users value the flexibility of Port, enhancing workflows and personalizing the platform to fit unique business needs. (10 mentions)
Users highly value the customization options of Port, allowing tailored solutions for diverse organizational needs. (9 mentions)
Users value the ease of use of Port, appreciating its intuitive design that simplifies processes and enhances productivity. (9 mentions)
Users value the extensive integrations in Port, enabling seamless access to centralized service status and automation. (7 mentions)
Users face integration issues with Port, particularly regarding missing support for key monitoring and cloud platforms. (4 mentions)
Users experience slow performance with Port, including issues with pagination and poor REST API latency. (4 mentions)
Users find the complex configuration options confusing, leading to frustration and inefficiencies in usage. (3 mentions)
Users find the limited customization of Port frustrating, restricting personal relevance and necessary adjustments for admin configurations. (3 mentions)
Users find the poor documentation frustrating, hindering their ability to utilize key features effectively. (3 mentions)

5 Pros or Advantages of Port

1. User Interface
Users appreciate the intuitive UI of Port, which simplifies onboarding and enhances information accessibility for developers.
See 11 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"I love this developer portal, esp after I failed with Backstage"

What do you like about Port?

Port has significantly simplified the onboarding process for new developers. Having a centralized portal with all business and services interconnected

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"I was satisfied, and really liked the user interface and experience"

What do you like about Port?

The UI looks great, the search/filter is very quick, easy to find the information I need. The ability to easily create custom dashboards was neat. A

2. Flexibility
Users value the flexibility of Port, enhancing workflows and personalizing the platform to fit unique business needs.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A game-changer for our organization"

What do you like about Port?

The interface is intuitive and simple to master, which ensures that both our developers and engineers will understand its possibilities within a very

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Elegant self-service portal offering various features to make life easier"

What do you like about Port?

Workflow Automation – Helps streamline processes and reduce manual work. Scalability – Works well with adapting to business growth. Performance – St

3. Customization
Users highly value the customization options of Port, allowing tailored solutions for diverse organizational needs.
See 9 mentions

See Related User Reviews

Shlomi B.
SB

Shlomi B.

Enterprise (> 1000 emp.)

5.0/5

"Port is a wonderful tool for doing platform engineering right"

What do you like about Port?

The custuomization of blueprint is the best thing in port. It is super simple to create the right data model for my organization. There are multiple

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A game-changer for our organization"

What do you like about Port?

The interface is intuitive and simple to master, which ensures that both our developers and engineers will understand its possibilities within a very

4. Ease of Use
Users value the ease of use of Port, appreciating its intuitive design that simplifies processes and enhances productivity.
See 9 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"port"

What do you like about Port?

the best thing about Port for me is the option to make for the developers and me a easy life

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"A game-changer for our organization"

What do you like about Port?

The interface is intuitive and simple to master, which ensures that both our developers and engineers will understand its possibilities within a very

5. Integrations
Users value the extensive integrations in Port, enabling seamless access to centralized service status and automation.
See 7 mentions

See Related User Reviews

Shlomi B.
SB

Shlomi B.

Enterprise (> 1000 emp.)

5.0/5

"Port is a wonderful tool for doing platform engineering right"

What do you like about Port?

The custuomization of blueprint is the best thing in port. It is super simple to create the right data model for my organization. There are multiple

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"easy to use developer portal"

What do you like about Port?

the ability to integrate all sorts of information and aggregate them to show developers a central view of their services status and related informatio

5 Cons or Disadvantages of Port

1. Integration Issues
Users face integration issues with Port, particularly regarding missing support for key monitoring and cloud platforms.
See 4 mentions

See Related User Reviews

Matias M.
MM

Matias M.

Small-Business (50 or fewer emp.)

5.0/5

"So easy to delivery a good designed solution."

What do you dislike about Port?

The sso integration need improvement, will be neccesary to being fully configured by admin

AF

Adam F.

Mid-Market (51-1000 emp.)

5.0/5

"Highly Flexible Developer Portal"

What do you dislike about Port?

It's tempting to use Port as a 'hammer' to solve every problem, but we've found it's not always well suited to more complex use-cases where it needs t

2. Slow Performance
Users experience slow performance with Port, including issues with pagination and poor REST API latency.
See 4 mentions

See Related User Reviews

Shlomi B.
SB

Shlomi B.

Enterprise (> 1000 emp.)

5.0/5

"Port is a wonderful tool for doing platform engineering right"

What do you dislike about Port?

There are thing that can be improved in Port, nothing that is "dislike". Pagination is something that can be improved to make it perform better.

Stefano R.
SR

Stefano R.

Enterprise (> 1000 emp.)

4.5/5

"One of the best (if not THE best) platforms on the market"

What do you dislike about Port?

Terraform provider does not support all the features available from the portal Scalability issues with the POrt agent Lack of an official API client

3. Complex Configuration
Users find the complex configuration options confusing, leading to frustration and inefficiencies in usage.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Fast paced product with lot support for all platforms"

What do you dislike about Port?

At times there might be too many options to perform a single action, which is confusing at times and might lead to frustrations. The terraform provide

Lucas  K.
LK

Lucas K.

Enterprise (> 1000 emp.)

4.5/5

"A nice product"

What do you dislike about Port?

The blueprint query api is hard to use and not flexible enough. The lack of documentation for Ocean integration with AWS, it took me a lot of time to

4. Limited Customization
Users find the limited customization of Port frustrating, restricting personal relevance and necessary adjustments for admin configurations.
See 3 mentions

See Related User Reviews

Siva M.
SM

Siva M.

Mid-Market (51-1000 emp.)

5.0/5

"Architects view of PORT"

What do you dislike about Port?

No ondividual team/user profile concept. This is not great as every user gets view of the things even if they it is not relevant.

Matias M.
MM

Matias M.

Small-Business (50 or fewer emp.)

5.0/5

"So easy to delivery a good designed solution."

What do you dislike about Port?

The sso integration need improvement, will be neccesary to being fully configured by admin

5. Poor Documentation
Users find the poor documentation frustrating, hindering their ability to utilize key features effectively.
See 3 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"easy to use developer portal"

What do you dislike about Port?

incomplete documentation. many features are not well documentated, or lack of examples. the syntax explanation for some yaml files like data mapping s

Lucas  K.
LK

Lucas K.

Enterprise (> 1000 emp.)

4.5/5

"A nice product"

What do you dislike about Port?

The blueprint query api is hard to use and not flexible enough. The lack of documentation for Ocean integration with AWS, it took me a lot of time to

Port Reviews (40)

Reviews

Port Reviews (40)

4.4
40 reviews
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AF
Lead Platform Engineer
Mid-Market (51-1000 emp.)
"Highly Flexible Developer Portal"
What do you like best about Port?

The UI and 'out of the box' nature of the product is great, compared to setting up something like Backstage you can get up and running with useful actions/catalogs in very little time.

The UI itself is very polished and regularly updated, the functions are very intuitive and do not require extensive explanation when rolling out across the organisation to potentially less-technical users. Review collected by and hosted on G2.com.

What do you dislike about Port?

It's tempting to use Port as a 'hammer' to solve every problem, but we've found it's not always well suited to more complex use-cases where it needs to reflect 'state' of systems or operations.

Some integrations with cloud platforms like Azure can be lacking in some areas, so cataloging things like infrastructure may require a lot of development but then again the fact that some resources 'just work' is a huge bonus. Review collected by and hosted on G2.com.

Martin L.
ML
Software Engineering Lead
Mid-Market (51-1000 emp.)
"Great IDP"
What do you like best about Port?

The simplicity and easy to plug new integrations. Review collected by and hosted on G2.com.

What do you dislike about Port?

Probably not that complete in-app help menus. Review collected by and hosted on G2.com.

Shlomi B.
SB
DevOps Architect
Enterprise (> 1000 emp.)
"Port is a wonderful tool for doing platform engineering right"
What do you like best about Port?

The custuomization of blueprint is the best thing in port. It is super simple to create the right data model for my organization.

There are multiple out of the box integration that we are using.

The scorecards is an amazing feature that really helped us to move the niddle on organizational standards. Review collected by and hosted on G2.com.

What do you dislike about Port?

There are thing that can be improved in Port, nothing that is "dislike".

Pagination is something that can be improved to make it perform better. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Elegant self-service portal offering various features to make life easier"
What do you like best about Port?

Workflow Automation – Helps streamline processes and reduce manual work.

Scalability – Works well with adapting to business growth.

Performance – Stable and responsive, with minimal downtime.

Integration - supports various integrations + possibility to use not existing via webhooks, etc Review collected by and hosted on G2.com.

What do you dislike about Port?

User Interface – Easy to navigate but sometimes i am confused where i can find our self services.

Learning curve - During initial phase harder to get concept and learn terms with their usage Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Implementing Port for our internal development team"
What do you like best about Port?

I like the flexibility to define our own data models and mappings. This really make the possibilities with Port endless and has allowed us to build some pretty helpful dashboards. Review collected by and hosted on G2.com.

What do you dislike about Port?

There are some inconsistencies in the implementation of some features. For instance, a self-service action on an entity will pass the entities title by default whereas an automation will pass the entities identifier. This isn't outlined in any documentation and we had to figure it out during implementation. We've found a few instances of this where the documentation does not outline the limitations and we need to ask Port employees for clarification on how something is supposed to work. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"I was satisfied, and really liked the user interface and experience"
What do you like best about Port?

The UI looks great, the search/filter is very quick, easy to find the information I need.

The ability to easily create custom dashboards was neat.

Althoguh using JQ had some learning curve, I liked the help I received from the customer success team.

The API documentation was great, the swagger was also very helpful to try endpoints. Review collected by and hosted on G2.com.

What do you dislike about Port?

It takes a bit of time to understand and set the entity blueprints right, I felt like the customer success team had a "You can do it, but we are here for help" approach, and maybe more of a "Let us know how your org works and here is a suggestion for a relation mapping that might work for you well, wdyt?" approach would get us onboard quicker :) Review collected by and hosted on G2.com.

Lucas  K.
LK
Devex
Enterprise (> 1000 emp.)
"A nice product"
What do you like best about Port?

I like using blueprints to model everything so it's simpler for us to understand how is everything connected.

The action are clearly something that the competition does not have well implemented.

Using JQ almost everywere gives us a powerful tool to modify the fields. Review collected by and hosted on G2.com.

What do you dislike about Port?

The blueprint query api is hard to use and not flexible enough.

The lack of documentation for Ocean integration with AWS, it took me a lot of time to create the field and mapping, it would be nice to have the blueprint json and mapping yaml just to copy and paste. Review collected by and hosted on G2.com.

Kolten F.
KF
DevOps Lead
Mid-Market (51-1000 emp.)
"I like the tool, we're just scratching the surface."
What do you like best about Port?

Port has been helpful in giving us a catalogue for our cloud resources, we're working through the integrations to go from our code source, cloud resources, CI/CD pipelines. Review collected by and hosted on G2.com.

What do you dislike about Port?

I think the documentation could be improved overall. The documentation for building new templates/blueprints/mappings, improved examples, potentially leverage genAI for code generation on the mappings and the JQ involved. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Mid-Market (51-1000 emp.)
"easy to use developer portal"
What do you like best about Port?

the ability to integrate all sorts of information and aggregate them to show developers a central view of their services status and related information. ocean framework which allows you to build your own data exporter easily. self-service actions that can be used to trigger many automations and it's easy to manage its inputs and permission restriction. Review collected by and hosted on G2.com.

What do you dislike about Port?

incomplete documentation. many features are not well documentated, or lack of examples. the syntax explanation for some yaml files like data mapping selector for github integration would be helpful Review collected by and hosted on G2.com.

Travis G.
TG
Principal Software Engineer, Developer Experience
Enterprise (> 1000 emp.)
"Port is Flexible and Easy to Integrate"
What do you like best about Port?

Port enables organizations to create a very flexible data model that represents their SDLC and organization, while also the ability to import and map data to that structure very quickly. Review collected by and hosted on G2.com.

What do you dislike about Port?

Port offers little opinion or direction as an Internal Developer Portal, in guiding organizations with best practices (rather it makes it easy if you have your own opinions). Review collected by and hosted on G2.com.

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