The G2 on Protecht

Protecht Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the customizability of Protecht, enabling tailored dashboards and personalized insights for their business needs. (12 mentions)

Users appreciate the ease of use of Protecht, allowing for efficient risk management and reporting flexibility. (9 mentions)

Users value the flexibility to customize Protecht, tailoring it to their organizational needs and enhancing insights. (8 mentions)

Users value the customizable risk management features of Protecht, enhancing system alignment with business needs and processes. (6 mentions)

Users value the approachable and helpful customer support from Protecht, enhancing their overall experience and satisfaction. (4 mentions)

Users find the helpful and professional staff of Protecht essential in navigating their risk management journey. (4 mentions)

Users commend the intuitive design of Protecht, enabling quick learning and ease of use for all stakeholders. (4 mentions)

Users find the limited customisability frustrating, especially when complex workflows require technical knowledge. (5 mentions)

Users find the difficult learning curve of Protecht challenging, requiring time and skills to master effectively. (4 mentions)

Users find the learning curve challenging, requiring time and effort to become proficient with Protecht's features. (4 mentions)

Users find the learning difficulty of Protecht significant, requiring time and skills to fully utilize its features. (4 mentions)

Users find limited customization frustrating, especially for complex workflows and additional costs for dashboards that feel essential. (4 mentions)

Top Pros or Advantages of Protecht

1. Customizability

Users value the customizability of Protecht, enabling tailored dashboards and personalized insights for their business needs.

See 12 mentions

See Related User Reviews

Stephanie G.

Mid-Market (51-1000 emp.)

5.0/5

"No more spreadsheets!"

What do you like about Protecht?

The Dashboards, there are predesigned dashboards and we can create our own. easy to use for reporting.

Ossama Y.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable"

What do you like about Protecht?

Providing Risk Management tool with customization option

2. Ease of Use

Users appreciate the ease of use of Protecht, allowing for efficient risk management and reporting flexibility.

See 9 mentions

See Related User Reviews

Stephanie G.

Mid-Market (51-1000 emp.)

5.0/5

"No more spreadsheets!"

What do you like about Protecht?

The Dashboards, there are predesigned dashboards and we can create our own. easy to use for reporting.

Valentine F.

Mid-Market (51-1000 emp.)

5.0/5

"Protecht is a total ERM Solution"

What do you like about Protecht?

Ease of Use, Configurability, Dashboards

3. Customization

Users value the flexibility to customize Protecht, tailoring it to their organizational needs and enhancing insights.

See 8 mentions

See Related User Reviews

Ossama Y.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable"

What do you like about Protecht?

Providing Risk Management tool with customization option

Steve M.

Mid-Market (51-1000 emp.)

5.0/5

"Flexibility and Expandability is the key to delivering to our business/regulatory requirements"

What do you like about Protecht?

The ability to customise the user experience to align with our business needs and then provide key insights through analytics.

4. Risk Management

Users value the customizable risk management features of Protecht, enhancing system alignment with business needs and processes.

See 6 mentions

See Related User Reviews

Ossama Y.

Mid-Market (51-1000 emp.)

4.0/5

"Reliable"

What do you like about Protecht?

Providing Risk Management tool with customization option

Que N.

Mid-Market (51-1000 emp.)

5.0/5

"Streamlined support and customisation"

What do you like about Protecht?

Protecht offers a seamless experience for users seekings robust and customisable features tailored the business' specific requirements. One of the sta

5. Customer Support

Users value the approachable and helpful customer support from Protecht, enhancing their overall experience and satisfaction.

See 4 mentions

See Related User Reviews

Tonia B.

Mid-Market (51-1000 emp.)

4.0/5

"Good Service, Easy to use Product"

What do you like about Protecht?

The support offered by the team and the informational webinars offered on the products available.

Stephen H.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent product with great support"

What do you like about Protecht?

How flexible it is in terms of meeting your requirements and the great technical and customer support provided

6. Helpful

Users find the helpful and professional staff of Protecht essential in navigating their risk management journey.

See 4 mentions

See Related User Reviews

Elena C.

Mid-Market (51-1000 emp.)

5.0/5

"Protecht has enabled us to create a holistic overview of risk within our business"

What do you like about Protecht?

Protecht has enabled us to automate our risk management system from new starters to leavers, from audits to assessments, from policies to procedures.

Stephen H.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent product with great support"

What do you like about Protecht?

How flexible it is in terms of meeting your requirements and the great technical and customer support provided

7. Intuitive

Users commend the intuitive design of Protecht, enabling quick learning and ease of use for all stakeholders.

See 4 mentions

See Related User Reviews

Elena C.

Mid-Market (51-1000 emp.)

5.0/5

"Protecht has enabled us to create a holistic overview of risk within our business"

What do you like about Protecht?

Protecht has enabled us to automate our risk management system from new starters to leavers, from audits to assessments, from policies to procedures.

Ian H.

Mid-Market (51-1000 emp.)

5.0/5

"A great risk and compliance tool"

What do you like about Protecht?

Protecht is so easy to customise and amend. It is awesome to be able to change register fields on the fly. It links risks, controls and obligations in

Top Cons or Disadvantages of Protecht

1. Limited Functionality

Users find the limited customisability frustrating, especially when complex workflows require technical knowledge.

See 5 mentions

See Related User Reviews

Tonia B.

Mid-Market (51-1000 emp.)

4.0/5

"Good Service, Easy to use Product"

What do you dislike about Protecht?

Can be a little frustrating and restrictive if Javascript is not known.

Jeremiah S.

Mid-Market (51-1000 emp.)

5.0/5

"Review"

What do you dislike about Protecht?

Some functionality is quite technical and does take a risk professional to understand it.

2. Difficult Learning

Users find the difficult learning curve of Protecht challenging, requiring time and skills to master effectively.

See 4 mentions

See Related User Reviews

Ian H.

Mid-Market (51-1000 emp.)

5.0/5

"A great risk and compliance tool"

What do you dislike about Protecht?

Creating dsashboards is a bit tricky, its a steep learning curve. Small amends are reasonably simple but you need some programming skills to do more t

Stephen H.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent product with great support"

What do you dislike about Protecht?

It can be tricky to learn intially but once you master it you can really create and maintain a lot of complex information.

3. Learning Curve

Users find the learning curve challenging, requiring time and effort to become proficient with Protecht's features.

See 4 mentions

See Related User Reviews

Ian H.

Mid-Market (51-1000 emp.)

5.0/5

"A great risk and compliance tool"

What do you dislike about Protecht?

Creating dsashboards is a bit tricky, its a steep learning curve. Small amends are reasonably simple but you need some programming skills to do more t

Stephen H.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent product with great support"

What do you dislike about Protecht?

It can be tricky to learn intially but once you master it you can really create and maintain a lot of complex information.

4. Learning Difficulty

Users find the learning difficulty of Protecht significant, requiring time and skills to fully utilize its features.

See 4 mentions

See Related User Reviews

Ian H.

Mid-Market (51-1000 emp.)

5.0/5

"A great risk and compliance tool"

What do you dislike about Protecht?

Creating dsashboards is a bit tricky, its a steep learning curve. Small amends are reasonably simple but you need some programming skills to do more t

Stephen H.

Mid-Market (51-1000 emp.)

4.0/5

"An excellent product with great support"

What do you dislike about Protecht?

It can be tricky to learn intially but once you master it you can really create and maintain a lot of complex information.

5. Limited Customization

Users find limited customization frustrating, especially for complex workflows and additional costs for dashboards that feel essential.

See 4 mentions

See Related User Reviews

Serena M.

Mid-Market (51-1000 emp.)

4.5/5

"Protecht assists with centralising risk management"

What do you dislike about Protecht?

Sometimes the customisability is a bit limited for example if you want to create a complex workflow.

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Protecht effective at managing our governance and risk due to its broad scope & design flexibility"

What do you dislike about Protecht?

Whilst not a specific dislike, we underestimated the effort and detail required to implement Protecht and the importance of the initial design phase.

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ADITYA K.

I don’t belong to an organization, but Protecht is commonly used by mid-sized to large businesses for risk management and compliance solutions.

Small-Business (50 or fewer emp.)

4/1/2025

"good and easy to used"

5/5

What do you like best about Protecht?

Protecht offers robust risk management, real-time analytics, and seamless compliance tracking. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Protecht's interface can be complex, and the learning curve is steep. Review collected by and hosted on G2.com.

Response from John Band of Protecht

edit

We're glad to hear that you find Protecht easy to use and appreciate its robust risk management features!

Valentine F.

Senior Manager Quality Risk & Safeguarding

Mid-Market (51-1000 emp.)

7/12/2024

"Protecht is a total ERM Solution"

5/5

What do you like best about Protecht?

Ease of Use, Configurability, Dashboards Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Nothing identified to date. Installing. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Actions, Incidents, Hazards, Feedback at the click of a mouse button. All of these modules, plus Internal Audit and ERM and Operational Risk in the next few months, will allow us to start to easily view, report and anlyse data across all of the modules. We are also looking forward to be able to identify trends from the dashboards and reporting. Aprt from what Protecht is designed to do, the other benefit is the ability to easily design and create your own modules including, registers, forms, automation, escalation, dashboards and reporting. Each module allows integration with other Protecht Modules like Risk, Audit, Incident and Actions. If you are looking at integrating with existing software, Protecht also has API capability that is very well documented for your ICT department to work with. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

edit

Hi Valentine, we're glad to hear that Protecht is helping you easily view, report, and analyze data across various business areas. It's great to hear you haven't encountered any issues with Protecht or the implementation process.

Jeremiah S.

Executive Manager Risk and Compliance

Mid-Market (51-1000 emp.)

4/2/2025

"Review"

5/5

What do you like best about Protecht?

Fully customisable, it has multiple applications. It is also easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Some functionality is quite technical and does take a risk professional to understand it. Review collected by and hosted on G2.com.

Response from John Band of Protecht

edit

We're glad to hear that you find Protecht fully customizable and easy to navigate. We understand that some functionality may be technical, and we are continuously working to improve user experience and provide support for risk professionals.

Ossama Y.

IT Manager

Mid-Market (51-1000 emp.)

4/1/2025

"Reliable"

4/5

What do you like best about Protecht?

Providing Risk Management tool with customization option Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Interface should be updated to be more easy Review collected by and hosted on G2.com.

Response from John Band of Protecht

edit

Thank you for sharing what you like best about Protecht. We understand the importance of a user-friendly interface and are continuously working on updates to improve the experience for our customers. It's great to hear that our solution is helping to improve reporting and reduce manual errors for you.

Lisa C.

Executive Manager, Governance, Risk & Compliance

Small-Business (50 or fewer emp.)

10/30/2024

"Protecht is easy to configure, with practical modules to choose from, and adds in excellent training"

5/5

What do you like best about Protecht?

The configurability is easy - you don't need to be a programmer to do it.

The modules are very practical and solve real world business problems.

The training on Protecht is excellent, as is the Risk Management training. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Dashboards costing extra. They should be part of the module. They should work 'out of the box' for modules where there hasn't been customisation. They don't always. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

edit

It's great to hear that Protecht has been beneficial for centralising risk management documentation and providing useful dashboards and reports. We're glad to be able to save you time and resources, ensure data accuracy, and reduce the risk of outdated or lost information.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/15/2024

"Protecht effective at managing our governance and risk due to its broad scope & design flexibility"

5/5

What do you like best about Protecht?

Flexibility to customise and build the system to suit our organisational requirements. Also, the options and flexibiity to link any of the registers to dashboards. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Whilst not a specific dislike, we underestimated the effort and detail required to implement Protecht and the importance of the initial design phase. Also, with the ability to customise the system, comes complexity, which needs to be factored in to design and ongoing management. Review collected by and hosted on G2.com.

What problems is Protecht solving and how is that benefiting you?

Protecht is enabling our organisation to implement key risk management tools such as KRIs, obligaitons management and controls, in addition to mandatory regulatory requirements relating to complaints management, breaches and incident management. The implementation and consideration of ERM capability assists to lift the risk maturity of the organisation. The real time tracking of incident, breach and complaint data and associated reporting is instrumental in identification of trends, performance and key prevention areas. Review collected by and hosted on G2.com.

Response from Megan Connell of Protecht

edit

Thank you for sharing your review. It's great to hear that Protecht is enabling your organisation to implement key risk management tools and enhance risk maturity. We appreciate your feedback and are dedicated to continuously improving our platform to meet your evolving needs.

Que N.

Mid-Market (51-1000 emp.)

4/10/2024

"Streamlined support and customisation"

5/5

What do you like best about Protecht?

Protecht offers a seamless experience for users seekings robust and customisable features tailored the business' specific requirements. One of the standout features is the flexibility of the system that allows users to update the system to their unique needs effortlessly. Whether it's configuring risk registers, designing workflows or generating custom reports, the platform empowers the user to adpat it to match their specific needs. This helps in enhancing user satification and enables the business to align the system with their existing processes. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Whilst Protecht offers numerous benefits, the learning curve associated to understanding the platform can be challenging and may take some time to be proficient in using Protecht effectively. This is not to say the tools and resources to learn are not readily available. Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

edit

Hi Que, thank you for sharing your positive experience with Protecht! We're thrilled to hear that you find our platform seamless and customisable to meet your business needs.

Elena C.

Head of Risk & Assurance

Mid-Market (51-1000 emp.)

8/13/2024

"Protecht has enabled us to create a holistic overview of risk within our business"

5/5

What do you like best about Protecht?

Protecht has enabled us to automate our risk management system from new starters to leavers, from audits to assessments, from policies to procedures. One of the main benefits we find is that we have the autonomy to create our own registers and reporting enabling us to manage our risk effectively and within our set timeframe, also reducing consultancy costs. Their Protecht Academy can be allocated to team members within our business thus spreading the capabilities within the team. Majority of team members find the system easy to use. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

Can't think of anything at the moment........ Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

edit

We're thrilled to hear that Protecht has enabled you to create a holistic overview of risk within your business and automate your risk management system. Our goal is to provide ease of use for our customers, and we're glad you found value in Protecht's ability to create registers and reports.

Steve M.

Mid-Market (51-1000 emp.)

9/17/2024

"Flexibility and Expandability is the key to delivering to our business/regulatory requirements"

5/5

What do you like best about Protecht?

The ability to customise the user experience to align with our business needs and then provide key insights through analytics. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

More a want than a dislike - User interface needs modernising Review collected by and hosted on G2.com.

Response from Patrick McDonnell of Protecht

edit

We appreciate your feedback about the user interface and are continuously working to improve and modernise it to better meet your needs.

Stephanie G.

Banking

Mid-Market (51-1000 emp.)

8/30/2024

"No more spreadsheets!"

5/5

What do you like best about Protecht?

The Dashboards, there are predesigned dashboards and we can create our own. easy to use for reporting. Review collected by and hosted on G2.com.

What do you dislike about Protecht?

That I can assign risks, KRIs, policy reviews to the owners and not have to use the email and or spreadsheet to do bulk of the Risk activities. Review collected by and hosted on G2.com.

Response from John Band of Protecht

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It's great to hear that Protecht is helping you with analytics and providing guidance and training to improve in this area. We appreciate your support and will continue to enhance our offerings.