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Qwaiting Reviews & Product Details

Qwaiting Product Details

Qwaiting, a cloud-based and SaaS-based queue management service, is well-known. This system has a rich feature, a user-centric, and a powerful queue waiting system created to assist businesses of all sizes in providing the best possible customer experience. It allows people to use digital means to check into lineups from afar. It also has three different pricing levels to suit any business size, whether small, medium, or large. Clients are given audio-visual instructions, as well as an easy-to-use interface for agents to manage lines and forward calls, and valuable tools for managers to track service levels and provide performance statistics. Businesses may use services like appointment booking, digital signage, real-time monitoring, and more. Qwaiting's strategies also include providing an incredible experience, improving communication, and controlling lines.

Seller

Shrivra

Discussions

Qwaiting Community

Languages Supported

English

Product Description

Qwaiting is a robust and feature-rich queue management software that offers businesses efficient solutions to effectively manage customer queues and elevate the overall customer experience. With its comprehensive set of features, Qwaiting empowers businesses to streamline their operations, reduce waiting times, and improve customer satisfaction.

Overview by

Allen Daniel

Top-Rated Alternatives

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Qwaiting Media

Choose from a variety of queuing options like QR Queue system, SMS Queue, Appointment booking and more.

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SV

Satish v.

US IT Recruiter

Small-Business (50 or fewer emp.)

6/11/2025

"My review for Qwaiting"

4/5

What do you like best about Qwaiting?

Qwaiting is to run appointments for the walkin interview, user interface is not bad, it reduces waiting time by generating the token system with less clicks, sms notification is really helpful for our team for easy access at the front desk, tokens are issued for everyone digitally which makes recruitment process easy Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

mobile version could have been made easy it takes long time while managing the appointments and interviews, managing through mobile is not easy takes long time browsing Review collected by and hosted on G2.com.

GC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/10/2024

"This product has changed how I manage my angry customers"

4.5/5

What do you like best about Qwaiting?

Easy and intuative interface makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

It does not offer a lot of customiziability. Review collected by and hosted on G2.com.

JP

Jyoti P.

Mid-Market (51-1000 emp.)

4/19/2023

"Simple and Efficient for Managing Customer Queues"

5/5

What do you like best about Qwaiting?

It allows customers to join a virtual queue using their smartphones and receive real-time updates about their wait time, which can help reduce frustration and increase customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

Till now, I haven't faced any issues. It's great software. Highly Recommended. Review collected by and hosted on G2.com.

What problems is Qwaiting solving and how is that benefiting you?

One of the main problems Qwaiting is solving is long wait times. By allowing customers to join a virtual queue and receive real-time updates about their wait time, it helps reduce frustration and improve the overall customer experience. This can lead to increased customer satisfaction and loyalty, which is beneficial for businesses.

Qwaiting also helps businesses manage their queues more efficiently, which can save them time and money. By providing valuable data and analytics, Qwaiting can help businesses optimize their operations, identify bottlenecks, and make informed decisions about staffing and resource allocation.

Overall, Qwaiting is helping businesses improve their customer service and streamline their operations, which can lead to increased profitability and growth. Review collected by and hosted on G2.com.

AS

Amita S.

Business Owner

Mid-Market (51-1000 emp.)

3/7/2022

"Best Queuing Software With Advanced Features"

5/5

What do you like best about Qwaiting?

Qwaiting is the best queuing software available in the market. It helps us to reduce customer waiting time and significantly affects staff productivity. Very easy to operate. Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

Till now, I don't find any difficulty while using this queuing software. Review collected by and hosted on G2.com.

UA

Verified User in Airlines/Aviation

Mid-Market (51-1000 emp.)

12/14/2021

"Impressed With All The Features Of This Software!!!"

5/5

What do you like best about Qwaiting?

Qwaiting provides the best queue management software for managing customers' queues very efficiently. I just want to say that it is very easy to understand for using on daily basis. Very impressed with all its features. Review collected by and hosted on G2.com.

What do you dislike about Qwaiting?

I didn't find any negative thing about this software. Review collected by and hosted on G2.com.