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Rentler.com

By Rentler

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Rentler.com Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Rentler.com very easy to use, simplifying navigation, tenant screening, and payment collection seamlessly. (36 mentions)
Users appreciate the ease of payment management with Rentler.com, simplifying rent collection and accounting tasks. (25 mentions)
Users value the thorough background checks and convenient accounting features of Rentler.com for seamless property management. (23 mentions)
Users love the background and credit checks offered by Rentler.com for thorough applicant screening and peace of mind. (21 mentions)
Users love the easy ACH payment setup and reminders, making rent collection automated and convenient. (15 mentions)
Users find payment issues frustrating due to unclear late fees and transaction fees charged to tenants. (15 mentions)
Users are frustrated by missing features, like limited listings and lacking tools for managing payments and documents. (14 mentions)
Users find the poor usability of Rentler.com frustrating, especially when navigating payment history and auto-pay setup. (6 mentions)
Users face communication challenges with landlords and dislike unnecessary fees for multiple property listings on Rentler.com. (5 mentions)
Users dislike the excessive fees for credit and background checks, especially when managing multiple properties. (4 mentions)

5 Pros or Advantages of Rentler.com

1. Ease of Use
Users find Rentler.com very easy to use, simplifying navigation, tenant screening, and payment collection seamlessly.
See 36 mentions

See Related User Reviews

Phil W.
PW

Phil W.

Small-Business (50 or fewer emp.)

5.0/5

"Rentler.com makes being a landlord easy"

What do you like about Rentler.com?

The platform is easy to use and navigate. It reaches the right audience and makes communication a breeze.

Casey W.
CW

Casey W.

Small-Business (50 or fewer emp.)

5.0/5

"Great platform for managing your rental property"

What do you like about Rentler.com?

Hands down the lawyer approved forms that you can purchase has been extremely useful. I also like how easy it is to screen tenants and collect paymen

2. Payment Ease
Users appreciate the ease of payment management with Rentler.com, simplifying rent collection and accounting tasks.
See 25 mentions

See Related User Reviews

Elianna N.
EN

Elianna N.

Small-Business (50 or fewer emp.)

5.0/5

"Made paying rent easy"

What do you like about Rentler.com?

To the point structure for monthly rent payments, as simple as it gets

ER

Emma R.

Small-Business (50 or fewer emp.)

4.5/5

"Very Easy to use as tenant and as Property manager"

What do you like about Rentler.com?

I like that everything can be done from one platform, from listing a rental, to paying rent, to submitting maintaince requests.

3. Property Management
Users value the thorough background checks and convenient accounting features of Rentler.com for seamless property management.
See 23 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy platform to process payments"

What do you like about Rentler.com?

I love the accounting features rentler provides, specifically the ability to set up ACH payments for my tenants and send them payment reminders. This

Stephen H.
SH

Stephen H.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Property Management for Small Timers"

What do you like about Rentler.com?

Rentler takes care of everything I need as a single-unit rental property owner. It is intuitive and inexpensive for both landlord and tenant. Adding a

4. Applicant Screening
Users love the background and credit checks offered by Rentler.com for thorough applicant screening and peace of mind.
See 21 mentions

See Related User Reviews

Nathan G.
NG

Nathan G.

Small-Business (50 or fewer emp.)

1.0/5

"Told me to review for a gift card"

What do you like about Rentler.com?

I love that Rentler has a background check and applications for prospects. It's very helpful.

Stephen H.
SH

Stephen H.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Property Management for Small Timers"

What do you like about Rentler.com?

Rentler takes care of everything I need as a single-unit rental property owner. It is intuitive and inexpensive for both landlord and tenant. Adding a

5. Payment Processing
Users love the easy ACH payment setup and reminders, making rent collection automated and convenient.
See 15 mentions

See Related User Reviews

Elianna N.
EN

Elianna N.

Small-Business (50 or fewer emp.)

5.0/5

"Made paying rent easy"

What do you like about Rentler.com?

To the point structure for monthly rent payments, as simple as it gets

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy platform to process payments"

What do you like about Rentler.com?

I love the accounting features rentler provides, specifically the ability to set up ACH payments for my tenants and send them payment reminders. This

5 Cons or Disadvantages of Rentler.com

1. Payment Issues
Users find payment issues frustrating due to unclear late fees and transaction fees charged to tenants.
See 15 mentions

See Related User Reviews

CW

Carli W.

Small-Business (50 or fewer emp.)

5.0/5

"Rentler has been a fantastic service for managing my rental property"

What do you dislike about Rentler.com?

I dislike that the late fees are kind of hard to track since they just continue to add to the total owed.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Easy platform to process payments"

What do you dislike about Rentler.com?

I don't like that they charge my tenants a transaction fee.

2. Missing Features
Users are frustrated by missing features, like limited listings and lacking tools for managing payments and documents.
See 14 mentions

See Related User Reviews

CW

Carli W.

Small-Business (50 or fewer emp.)

5.0/5

"Rentler has been a fantastic service for managing my rental property"

What do you dislike about Rentler.com?

I dislike that the late fees are kind of hard to track since they just continue to add to the total owed.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Amazing for free landlord management"

What do you dislike about Rentler.com?

Additional features like esign documents or reactivate a payment series. I've had a few tenants renew but since it's past the 30 days I have to setup

3. Poor Usability
Users find the poor usability of Rentler.com frustrating, especially when navigating payment history and auto-pay setup.
See 6 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Great free property management software"

What do you dislike about Rentler.com?

The accounting and reports function could be better. It's difficult to extract the information I need when it comes to tax time, so I have to use a d

Sam L.
SL

Sam L.

Small-Business (50 or fewer emp.)

5.0/5

"Smooth & Easy"

What do you dislike about Rentler.com?

Sometimes tenant struggle setting up auto pay. Not sure if it is just my tenants or if their end needs to be more user friendly.

4. Tenant Issues
Users face communication challenges with landlords and dislike unnecessary fees for multiple property listings on Rentler.com.
See 5 mentions

See Related User Reviews

Verified User
G

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great for renters and landlords alike"

What do you dislike about Rentler.com?

Communication between potential tenants and landlords could be made easier.

Michele N.
MN

Michele N.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer support"

What do you dislike about Rentler.com?

The fee charged to my tenants. No way to link my listing to a potential tenants email

5. Excessive Fees
Users dislike the excessive fees for credit and background checks, especially when managing multiple properties.
See 4 mentions

See Related User Reviews

Spencer A.
SA

Spencer A.

Small-Business (50 or fewer emp.)

5.0/5

"Great Resource For Landlords"

What do you dislike about Rentler.com?

The only drawback that I have for rentler.com is the fee for the credit check and background check.

Michele N.
MN

Michele N.

Small-Business (50 or fewer emp.)

5.0/5

"Great customer support"

What do you dislike about Rentler.com?

The fee charged to my tenants. No way to link my listing to a potential tenants email

MRI Property Management
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Rentler.com Reviews (152)

Reviews

Rentler.com Reviews (152)

4.6
152 reviews
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Matt B.
MB
Data Architect
Information Technology and Services
Small-Business (50 or fewer emp.)
"It just works"
What do you like best about Rentler.com?

We utilize Rentler for our rental listings and payment collection. Both are just seamless to set up and very easy to use. Making rental changes is simple. Buying the legal documents was smooth. Tenant management is easy. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

It's silly, but I wish the legal docs were a little bit more flexible (granted we haven't had to utilize them in a couple years, but) for modification. Review collected by and hosted on G2.com.

Casey W.
CW
Licensed Realtor
Small-Business (50 or fewer emp.)
"Great platform for managing your rental property"
What do you like best about Rentler.com?

Hands down the lawyer approved forms that you can purchase has been extremely useful. I also like how easy it is to screen tenants and collect payments for each of my tenants. I love how easy the software is to use and it does just about everything I need it to. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

I wish the Accounting feature was a little more dialed in. I rent one of my houses out by the room so I receive 4 payments per month, some tenants pay a few days early(at the end of the previous month), some pay right on time, and some pay on the last day of the grace period. I wish in accounting it would all show up added together as that month's rent rather than showing up at the end of July payment and the rest in August. It'd also be nice if you could filter out other payments from the accounting, like not showing internet, utilities, or deposit gathering but just the income/rent part. It would also be nice if when you posted your listing you could have it propogate to other rental websites as well. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Great free property management software"
What do you like best about Rentler.com?

I love how easy it is to set up and collect rent. Tenants only pay $1.75 to submit payment via ACH and it automatically adds late fees for me so I don't have to tell my tenants to pay it. It notifies them when rent is due and automates my communication. On the few occasions when a payment failed, their customer support is great to work with and I can chat with them in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

The accounting and reports function could be better. It's difficult to extract the information I need when it comes to tax time, so I have to use a different product to track my expenses. Review collected by and hosted on G2.com.

Stephanie O.
SO
Employment Specialist
Small-Business (50 or fewer emp.)
"Rentler: Streamlining Rent and Maitenance"
What do you like best about Rentler.com?

I appreciate Rentler.com for its convenience and user-friendly features. The app's ability to streamline rent payments and maintenance requests in one place adds ease of implementation to managing rental responsibilities for both myself and my landlord. Additionally, Rentler.com includes helpful tools like automated reminders and easy tracking of payment history, making the rental experience more efficient. I frequently use this app to make my rent payments and maintenance requests. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

A downside of using Rentler.com is that it doesn't yet provide for extensive customization. Occasionally the app can also glitch but Customer Support is continually available for help when this happens. Rentler.com is continually working on improving and updating technology- so minor issues such as those listed above can be normal. Review collected by and hosted on G2.com.

Wendy C.
WC
Paraprofessional
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"It is very easy to schedule your payments."
What do you like best about Rentler.com?

I really like Rentler, it allows me if I need to to schedule my payments two weeks apart. I usually wouid do the largest part of my rent first then schedule the other 2weeks apart. It's easy to find where I need to go on the site and it also allows you to put maintenance requests and renting tips. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

I am a bit happy these they started charging for bounced checks and also late fees. I have been using Rentler for about 4 years or so and I never had that until this year. Review collected by and hosted on G2.com.

Dan N.
DN
#1 Real Estate Agent for Coldwell Banker Realty Station Park in Davis County
Small-Business (50 or fewer emp.)
"Excellent Resource for Landlords"
What do you like best about Rentler.com?

I like that there are no fees to accept rental payments through Rentler.com Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

I wish that when a tenant paid rent that it would be sent over as that payment only. By grouping payments together, I have to go back and split them up for my accounting system. Review collected by and hosted on G2.com.

Maddi H.
MH
Campaign Manager
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Landlords dream!"
What do you like best about Rentler.com?

We have 11 units and we manage them all through Rentler. Its been such a smooth process and has made our lives as landlords so much easier. We run everything from finding tenants, getting background checks, and managing tenant payments in Rentler. Its so nice to have it all in once platform. It is very easy to use. They also have great customer support and respond very quickly. Every Landlord should be using Rentler. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

For things I dislike about Rentler, I really cant think of any. Its a really great platform. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business (50 or fewer emp.)
"Very easy to use!"
What do you like best about Rentler.com?

I love how easy and simple rentler is to use. Their UI is so simple compared to other softwares that I have used.

Some of my favorite things are:

- Easily able to add multiple tenants so they can split rent with each other

- Easily add extra charges

- Can send rent money to multiple bank accounts

- Screen tenants Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

I have considered moving to another product becuase there are some features that rentler does not have, and as I have grown my real estate portfolio I have seen the need for having more features than what rentler can offer.

Such as:

- Expense report for each of my properties -> this would be SO helpful to be able to track all of this within rentler.

- Create and sign a Lease agreement

- Can't adjust when different payments are due (specifically when someone moves in in the middle of the month and you want to make the prorated price due sooner)

- Track how tenant is feeling/doing every time they make a payment (this would be nice to ensure there is nothing wrong)

Overall if rentler had the expense tracker built into it I think that alone would make me stay on the platform. The rest of the other features are just things I like that other platforms have that rentler doesn't. Review collected by and hosted on G2.com.

Kory K.
KK
Senior Computer Scientist
Small-Business (50 or fewer emp.)
"Automates being managing properties from listing, screening to renting."
What do you like best about Rentler.com?

I like how automated payments are and the whole process. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

I wish the mobile app was a little more feature rich and didnt require me to constantly sign back in. Review collected by and hosted on G2.com.

Bridget G.
BG
N/A
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Simple enough"
What do you like best about Rentler.com?

The actual renter app and website are simple enough to use and navigate. Review collected by and hosted on G2.com.

What do you dislike about Rentler.com?

The biggest issue I have is the character count limit on messages for maintenance requests and maintenance request replys. Review collected by and hosted on G2.com.