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Rezdy Reviews & Product Details

Rezdy Product Details

Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings. In addition to its highly-rated Booking Software, Rezdy offers the most progressive Channel Manager distribution platform, with award-winning connectivity to major online travel agencies and thousands of additional resellers locally & globally. Access to Rezdy Channel Manager and the broadest reach of resellers in the industry is available to any suppliers, regardless of their booking software or size of their business. If you want to save time, get more online bookings & ultimately grow your business, then Rezdy is the place to be. LinkedIn > https://www.linkedin.com/company/rezdy/ Instagram > https://www.instagram.com/rezdycom/ Facebook > https://www.facebook.com/rezdycom/

Seller

Rezdy

Discussions

Rezdy Community

Product Description

Rezdy integrates with your website to give your customers a convenient and consistent booking experience. Your customers can instantly book from a real-time booking interface displayed on your current website.

Overview by

Taz Bareham

Pricing

Pricing provided by Rezdy.

Flexible pricing plans

$49.00

1 Foundation Plan Per Month

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Top-Rated Alternatives

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Rezdy Media

Rezdy Demo - Uploading your products to Rezdy

Everything from real-time inventory management, guest manifest creation to centralized resource management and integration tools to various partners & platforms. Full freedom with no commitment or limits - on users, products or connections!

Rezdy Demo - Connecting to resellers on Rezdy

Connect with the world's largest reseller network of OTAs, hotels, DMOs, travel agents & other local operators. - One platform to manage all your sales channels and find new ones - Automatically gives you real-time availability updates, to ensure no overbooking - Lets you negotiate your co...

Rezdy Demo - Example of a product page as seen by customers

Simple and effective online booking forms that can be designed and customized to fit your business needs & increase your booking conversion rate

Rezdy Demo - Ability to search for tours & activities

Agents can search & book tours & activities within our Rezdy Channel Manager.

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UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

1/29/2019

"A Functional, if Pricey, Tour Platform"

4/5

What do you like best about Rezdy?

The Rezdy mobile app's Manifest is a very functional way to check people in and contact missing guests. A nearly flawless way to handle that part of my job. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

The mobile app does not have functionality to change events times, close events, or change guest status to anything except for "no show." Need to log in through a browser to do the rest. Review collected by and hosted on G2.com.

Recommendations to others considering Rezdy:

We've had a very positive experience with Rezdy, but are considering other options because of a price hike which we'd either have to pass to customers or eat ourselves. Review collected by and hosted on G2.com.

What problems is Rezdy solving and how is that benefiting you?

It has saved us an untold amount of printing costs in the past 2.5 years, since we no longer need to print off a list of our guests on tours. Review collected by and hosted on G2.com.

KA

Kenneth A.

Reservations Manager

Mid-Market (51-1000 emp.)

9/2/2022

"Rezdy has some unique benefits, but also bad support"

4/5

What do you like best about Rezdy?

Rezdy is more flexible customizing reservation options, and easy to use, you just have to understand how it work. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

They should have better-personalized attention or offer lowest prices; they should use a support agent assigned modality. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

4/21/2022

"Online Experience Booking Powered Up"

4.5/5

What do you like best about Rezdy?

Rezdy allows us to ensure that our client customers are able to easily prebook the experience-based services our client offers - all with some of the best customer support we've ever worked with! Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

The initial learning curve can be a bit daunting, but once thing's are setup, it only takes minimal regular maintenance to keep the system flowing very smoothly. Review collected by and hosted on G2.com.

CM

Carlos M.

Director General

Small-Business (50 or fewer emp.)

6/10/2022

"amazing for small touroperators"

5/5

What do you like best about Rezdy?

the new feature to book private and group tour

API to link OTAs such as expedia and viator Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

that has a monthly subscription fee but its worth it Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

3/1/2022

"Relatively easy to use CRM"

3.5/5

What do you like best about Rezdy?

The dashboard that allowed us to see the schedule at a glance was very useful. Management of different types of products was also very good. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

The platform began to change with new updates being rolled out in 2020-21 and I found it actually lost some function, for us anyway, a small tour company. Review collected by and hosted on G2.com.

AI

Verified User in Information Services

Small-Business (50 or fewer emp.)

7/31/2019

"Top notch scheduling software"

4.5/5

What do you like best about Rezdy?

Rezdy helps one of our clients with very particular scheduling needs mange their business with ease. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

Some key features are more challenging to use than other products we tested (specifically connecting repeating time slots at odd hours). Review collected by and hosted on G2.com.

AM

Ariel M.

Manager

Hospital & Health Care

Small-Business (50 or fewer emp.)

1/27/2018

"Extensive Program with a lot of features. "

3/5

What do you like best about Rezdy?

I like the volume of what Rezdy can do. The number of functions that can be used, added, subtracted to make the process of booking customers in are incredible. Rezdy also has a huge hard drive that can hold a very large number of contacts. As the system continue's to be used, the more it holds, and it still works great. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

What I have found I dislike about Rezdy its speed. The system is very slow compared to other programs I have used. It could also be the work computers that are slow and not just the program but this has been my experience. I also have found that Rezdy can be very inaccurate when it comes to added up how much someone is required to pay. We have to always have a calculator handy otherwise it's very easy to incorrectly charge someone. Review collected by and hosted on G2.com.

Recommendations to others considering Rezdy:

I think Rezdy is well worth researching into. For the work that we do, I couldn't imagine not having Rezdy as our booking platform - In a way, it seems as though the program is made just for us by how personalised it is so this may be what you are looking for. I think if Rezdy had some updated such as correct calculating and quicker speed it would far exceed many other programs! Review collected by and hosted on G2.com.

What problems is Rezdy solving and how is that benefiting you?

We are able to track so far back to when the program was first chosen to be used. We can easier book in return customers just by searching their name and email etc. We also have the ability to write 'log notes' that help support others that may not know what's happened or been spoken about with a customer so we can go into the log notes and be updated rather then seemingly not knowing what we are doing. Review collected by and hosted on G2.com.

PD

Peter D.

Director

Hospitality

Small-Business (50 or fewer emp.)

12/21/2017

"Good solution"

3.5/5

What do you like best about Rezdy?

Rezdy is pretty scaleable for most tour providers. It has good basic functionality, and is relatively easy to set-up and use. The team took it onboard easily. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

New developments are slow and often very obvious missing functionality takes for ever to be considered important enough to be developed. There are a lot of configuration settings and they can be a little fragmented. Company does seem more sales oriented than developing their product. Review collected by and hosted on G2.com.

Recommendations to others considering Rezdy:

Review all comparable solutions, do not select the solution purely based on price. If there is missing functionality that is critical for you business, choose a solution that already has the functionality. Review collected by and hosted on G2.com.

What problems is Rezdy solving and how is that benefiting you?

Taking various tours online. Increased advanced sales, and pre-payment. Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

6/8/2017

"Good basis but could use improvement"

2/5

What do you like best about Rezdy?

I like the ability to track bookings through various means, including manifest view, order status, customers, etc. It's useful to track bookings for our small company because we aren't dealing with thousands of customers (more like hundreds). I like that it calculates payments well for you and is very customizable. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

Too many weird glitches!!! Sometimes if you change payment history or you adjust the balance, it can throw off the entire order and Rezdy won't be able to calculate it right anymore. I also think it's not very easily navigatable. It's quite a clunky software and there are a lot of weird workarounds that I have to do. Review collected by and hosted on G2.com.

Recommendations to others considering Rezdy:

Take time to learn it through and through because it's a complicated platform- things don't always work as they should so you NEED to learn various workarounds and where the glitches are going to be. You can't be passive or blind with Rezdy. Review collected by and hosted on G2.com.

What problems is Rezdy solving and how is that benefiting you?

Tracking bookings for customers for a small travel company is made much easier with a booking software like Rezdy. I can easily look up customers and see what their status is, whether they've paid, etc. It's useful and a really easy way to manage our guests. Review collected by and hosted on G2.com.

MM

Mark M.

President

Information Technology and Services

Small-Business (50 or fewer emp.)

7/28/2016

"Reservations made simple.. and cheap"

5/5

What do you like best about Rezdy?

Rezdy is perhaps the best price to performance product on the market today. Review collected by and hosted on G2.com.

What do you dislike about Rezdy?

There are a few quirks with the system and some workarounds we do. Review collected by and hosted on G2.com.

Recommendations to others considering Rezdy:

It is truly a great product that needs to be seriously considered. In my opinion one of the best, for the price it is the very best. Review collected by and hosted on G2.com.

What problems is Rezdy solving and how is that benefiting you?

We were using another program but the fee was per booking and it added up.

Rezdy gives us nearly everything we need for a flat fee. Review collected by and hosted on G2.com.