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RKL eSolutions

By RKL eSolutions

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RKL eSolutions Reviews & Provider Details

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RKL eSolutions Reviews (9)

Reviews

RKL eSolutions Reviews (9)

4.9
9 reviews

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BD
Mid-Market (51-1000 emp.)
"RKL Knows How to Implement & Maintain"
What do you like best about RKL eSolutions?

RKL truly embodies the phrase 'walking the talk.' They consistently deliver on their commitments within the promised timeframes. As a growing company, we've implemented numerous software solutions and processes over the past two years, and RKL has set the gold standard for partnership. Our implementation manager, Dane, was exceptional to work with, and Minh has continued that high standard as our daily point of contact. RKL's service team is also incredibly responsive and always ready to assist with technical issues. We highly recommend RKL without reservation! Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

We have no dislikes when it comes to RKL Solutions. Their team consistently goes above and beyond to deliver exceptional service and support, from implementation through daily operations. Every interaction has been positive, and they’ve set a high standard in responsiveness, expertise, and commitment to our success. It’s rare to find a partner as reliable and proactive as RKL Solutions—we genuinely have nothing but positive feedback! Review collected by and hosted on G2.com.

YD
Mid-Market (51-1000 emp.)
"Partnership"
What do you like best about RKL eSolutions?

It is very easy to get a hold of someone who could resolve any issues that we may have and our representative is very warm and thorough with assessing our needs and making recommendations accordingly. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

I really don't have anything to list in this category. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
CM
Mid-Market (51-1000 emp.)
"Quick & Easy help"
What do you like best about RKL eSolutions?

They are usually very responsive to any questions we have. Our reps are very transparent when they may need to move our question to someone else and set realistic time frames for resolution. They are also super understanding when we may need a follow up or refresher on any intacct items. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

It would be helpful if we could get videos of meetings. Occassionally we have needed resfreshers on solutions. Our reps are always helpful and happy to have follow up meetings. But if we had videos that didnt expire it may save everyone some time. Review collected by and hosted on G2.com.

LH
VP of Finance
Mid-Market (51-1000 emp.)
"RKL is a highly capable team when it comes to meeting business needs and providing support."
What do you like best about RKL eSolutions?

There is true teamwork and partnership. Their team is professional, knowledgeable and friendly which makes them a joy to work with. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

I cannot come up with anything other than if they were located closer to my work location, I would see them more face to face. Review collected by and hosted on G2.com.

alezia m.
AM
controller
Small-Business (50 or fewer emp.)
"Always there when we need them"
What do you like best about RKL eSolutions?

Always helping us when we need them with a quick turnaround Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

there is nothing about RKL solutions that we dislike Review collected by and hosted on G2.com.

EN
Mid-Market (51-1000 emp.)
"Prompt response times is making our lives easier"
What do you like best about RKL eSolutions?

The quick response times to our questions and the ease with which any of our employees can reach out to get their questions answered. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

We do not experienced any downsides with working with RKL eSolutions. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business (50 or fewer emp.)
"Great Service!"
What do you like best about RKL eSolutions?

The team is on top of things and they are detecting the issues before the occur. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

There were things in the past I did not like but they have been taken care of by Joel Knoll so now I'm good. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Small-Business (50 or fewer emp.)
"Great Sage support"
What do you like best about RKL eSolutions?

Debby Hanson. She is so knowledgeable about Sage and hoes the extra mile to help. Review collected by and hosted on G2.com.

What do you dislike about RKL eSolutions?

Nothing. So far our experience has been great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Mid-Market (51-1000 emp.)
"RKL eSolutions is a fantastic partner for all my software and infrastructure needs."
Describe the project or task RKL eSolutions helped with:

RKL eSolutions is one of the leading Sage VARs in North America. They focus on Sage 100, Sage Intacct, and Sage X3 implementations, services, and support. They also provide top-notch infrastructure and security services. Review collected by and hosted on G2.com.

What do you like best about RKL eSolutions?

They put the customer first and are focused on establishing long-term relationships with their customers. Review collected by and hosted on G2.com.

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