Rossum Reviews & Product Details

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MM

Manuel M.

Head of Sales, Account Payables and Financial Insights

Mid-Market (51-1000 emp.)

10/11/2025

"Rossum allowed us to reach 85% Automation Rate"

4.5/5

What do you like best about Rossum?

This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

One drawback is the absence of a mobile app, which limits accessibility on the go.

Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files.

Another limitation is the missing feature that would let users set up automatic re-extraction of documents that remain in the "To Review" status. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum has greatly improved the quality of data we capture and store in our database.

It has also enabled us to create new reports and perform analytics on the results with much greater confidence, even in areas where we previously had no data at all.

Additionally, Rossum has significantly reduced our error rate. Review collected by and hosted on G2.com.

Rossum Product Details

Rossum is a market-leading Intelligent Document Processing solution combining the industry’s most advanced data extraction capabilities with a complete low-code platform that automates significant amounts of manual work. Our goal for every use case is, at minimum, a 90% document processing speed increase. Over 450 organizations across industries, including Bosch, Siemens, Panasonic, Flexport, Morton Salt, and The Master Trust Bank of Japan, use Rossum to reduce manual effort, improve turnaround times, and eliminate errors. Rossum automates document processing in four steps: receiving multi-channel documents, automated understanding, resolving exceptions with two-way communication, and using in-depth integrations to act on data. Our proprietary AI engine has been specifically designed from the ground up to deliver unparalleled accuracy when processing data from any type of document. Rossum cuts down on most maintenance efforts thanks to cloud hosting and automated self-learning AI engine. It takes care of the entire document lifecycle from receiving to internal IT systems posting. Rossum is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. The cloud service has been specifically engineered for high availability, with enterprise-grade SLAs ranging up to a 99.9% uptime guarantee and 24/7 support. Try it for yourself with Rossum’s free trial.

Seller

Rossum

Discussions

Rossum Community

Languages Supported

Czech, Danish, German, English, Estonian, Finnish, French, Irish, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Chinese (Simplified)

Product Description

Rossum's artificial intelligence understands complex structured documents, enabling companies to capture data from financial documents efficiently and with human-level accuracy. Unlike existing text mining solutions, Rossum's unique deep neural networks reflect the way humans read documents. This eliminates the need for costly manual implementation, a game-changer in the data capture business.

Overview by

Elena Melnikova

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

10 months

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Top-Rated Alternatives

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Rossum Integrations

(8)

Integration information sourced from real user reviews.

Rossum Media

Validation takes place after you have imported your invoices to the platform and Rossum's AI have extracted data from them. Once validation is complete, you can export captured data into business systems that require it.

Extract line item nd table data using the Magic Grid tool. This feature lets you add, delete, and move rows and column to customize the table to your needs. You can also make a new table from scratch.

Schema editor in JSON which offers you a lot of possibilities for customization.

Usage dashboard allows you to measure and visualize all your document processing data in one place.

Export all the data in XLSV, CSV, XML, JSON or integrate with your ERP system through API or RPA.

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ER

Emma R.

Corporate Account Manager

Mid-Market (51-1000 emp.)

10/10/2025

"I have been very surprised by the simplicity of the system and would recommend."

5/5

What do you like best about Rossum?

The system is very simple to use. I love how the system 'learns' how to read the orders so the more you process the more it knows how to pull the information for ease of placing. If there is an issue with the order you can email either the account manager or customer direct from the system. I like to see how accurate Rossum thinks the order is so it gives me peace of mind when i see Rossum thinks an order is 99% accurate to be able to process Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes on the rare occasion Rossum picks up the incorrect information. Review collected by and hosted on G2.com.

BP

Benjamin P.

Account Manager

Mid-Market (51-1000 emp.)

10/10/2025

"A smooth system that does exactly what it says on the tin."

5/5

What do you like best about Rossum?

Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

It is helping to solve the large amount of orders we get, that until Rossum, were read and added to our system manually taking up more than a days (24hrs) worth of time across the team across a few days. Rossum now reads the orders and then processes out to our ordering system, cutting the manual time with these order down to less than an hour a week. Review collected by and hosted on G2.com.

UB

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/10/2025

"Massive improvement on our old system"

5/5

What do you like best about Rossum?

Rossum is highly intuitive and straightforward to use. Whenever we encountered anything even slightly unusual, the AI helper, helpdesk team, or our service delivery partner were always able to assist us. Integrating Rossum into our in-house developed platform was quick and efficient, and communication between our developers and the Rossum team was consistently helpful. We now rely on Rossum daily to process thousands of documents each month and continue to discover new ways to utilize it. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The only obstacle I face when using Rossum is my own limited technical knowledge. However, Rossum's integrations and AI assistant have gone a long way in helping me overcome this challenge. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

In the past, we had to manually process thousands of documents because our previous system was unable to handle them efficiently or accurately. This task would take us several hours to complete. Since we started using Rossum, the amount of manual input required has been significantly reduced, which has greatly lessened the workload for our team. Review collected by and hosted on G2.com.

AB

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/8/2025

"Invoice and Ordering AI Transformation"

5/5

What do you like best about Rossum?

Rossum has incredible reporting, a wide range of extensions and readymade integrations, the UI is nice and clear and the AI tool to generate custom code is brilliant. It's enabled us to hugely increase the number of orders and invoices processed and achieve time savings of 20 working days per month. The implementation went really smoothly, and Jakub was an amazing onboarding manager. The customer support we've received since has been brilliant, and the teams are using Rossum all day every day. The integrations worked really well, and having all the documentation available was super helpful. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There are no downsides, the benefits keep on coming. Review collected by and hosted on G2.com.

AB

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/10/2025

"Intuitive design & efficiency make Rossum something we can't imagine being without"

4.5/5

What do you like best about Rossum?

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.

It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com.

TA

Tamil A.

Software Engineer ( RPA Developer)

Oil & Energy

Enterprise (> 1000 emp.)

4/30/2025

"Revolutionizing Document Processing with Advanced Automation"

5/5

What do you like best about Rossum?

The platform automates the entire document lifecycle, from receiving documents to posting data into internal systems, significantly reducing manual effort

Users report significant improvements in processing speed and accuracy, with some noting up to a 90% increase in document processing speed

The platform is user-friendly and requires minimal setup, making it accessible even for those without extensive technical expertise

Rossum offers in-depth integrations with various systems, enhancing its utility across different business processes

Rossum provides excellent customer support and offers a high uptime guarantee, ensuring reliability

Rossum AI is designed for easy implementation, allowing businesses to quickly integrate and start automating their document processing workflows with minimal setup. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There can be occasional challenges with extracting data from documents with unusual layouts or intricate formatting Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum AI addresses key challenges in document processing by automating manual data entry, handling inconsistent document formats, and speeding up processing times. This reduces errors and supports scalability, making it ideal for growing businesses. The benefits include increased efficiency, enhanced accuracy, and cost savings. Rossum is easy to implement, allowing quick integration with minimal setup. Additionally, it ensures high standards of security and compliance, protecting sensitive data. Overall, Rossum AI streamlines operations, enabling businesses to focus on strategic tasks and improve productivity. Review collected by and hosted on G2.com.

GR

Gita R.

Head of Digitalization

Small-Business (50 or fewer emp.)

7/18/2025

"It's a very easy-to-use platform with extensive functionality and customization options"

4.5/5

What do you like best about Rossum?

I really enjoy using Rossum – it's intuitive, easy to use, and can be tailored to fit specific needs. The platform is capable of learning most of the recognition process, which significantly increases the volume and speed of document processing. Communication with the Rossum team is smooth and very efficient. I also appreciate that you don't need advanced coding skills to perform basic administrative tasks or make changes within projects. Even when there's a need to create a custom queue for a specific client, it can be done quickly and easily thanks to the platform’s flexibility. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

When I first started working with the Rossum platform, the interface was visually very appealing. However, it was later suddenly changed, and the new design doesn’t feel as visually attractive. Of course, I've gotten used to it by now, but I personally preferred the previous version. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We’ve been able to significantly increase the number of processed documents without expanding our team. The platform learns from our actions, so the team doesn’t have to repeat manual corrections – after just a few adjustments, Rossum handles them automatically without human intervention." Review collected by and hosted on G2.com.

RY

Ron Y.

Accounts Payable Specialist

Enterprise (> 1000 emp.)

4/22/2025

"Rossum to the Rescue"

4/5

What do you like best about Rossum?

The layout and interface is really easy to use and understand. Quick and easy to find information and simple for processing. The support given from the Rossum team is also very helpful and they are very professional. Its ability to read the information we have on our accounting system and integrate with it so we can identify problems and errors is also very helpful and will save us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Due to the use of AI, a lot of work goes into getting the information correct so that the AI can read and understand what is correct information and what isn't; but in the long run we can see how it will benefit us. Review collected by and hosted on G2.com.

AP

Ashley P.

Corporate Account Manager

Mid-Market (51-1000 emp.)

10/10/2025

"An incredible addition to our company. Receiving orders via a PDF has never been easier"

5/5

What do you like best about Rossum?

The AI feature that adapts to each individual PDF is impressive, as it means that with every new document, less human intervention is needed over time. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

So far, I haven't encountered any drawbacks with Rossum. Review collected by and hosted on G2.com.

RH

Richie H.

Senior Accounts Payable Lead

Enterprise (> 1000 emp.)

4/30/2025

"Excellent piece of software to improve invoice processing efficiency"

4.5/5

What do you like best about Rossum?

The system is very intuitive and easy to use, it has greatly improved the rate that invoices are processed and helps to flag invoices which has various compliance issues (including but not limited to missing PO's, bank detail mismatches, missing VAT numbers).

The team are also very supportive in tailoring the system to our needs and are quick in making the required changes. They are also on hand to work resolve any general system issues and problems with integration. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There are a few minor issues with integration as we have launched alongside a new finance system, but the team were very supportive and quickly resolved these issues. Review collected by and hosted on G2.com.