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Routespring Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Routespring extremely easy to use, benefiting from intuitive navigation and responsive support for daily tasks. (74 mentions)
Users appreciate the easy booking process of Routespring, which streamlines travel arrangements and adheres to company protocols. (62 mentions)
Users value the 24/7 customer support of Routespring, providing peace of mind during emergencies and ensuring effective assistance. (33 mentions)
Users value the convenience of Routespring for simplifying international travel and managing expenses effortlessly. (27 mentions)
Users value the efficiency of Routespring, which simplifies bookings and reduces administrative burdens significantly. (26 mentions)
Users find the limited customization options for Routespring's dashboard hinder efficient access to important travel information. (32 mentions)
Users face integration issues with Routespring, leading to delays and increased reliance on IT support. (21 mentions)
Users find the poor interface design of Routespring clunky and unnecessarily complex, hindering their overall experience. (13 mentions)
Users find the layout issues of Routespring limiting, noting outdated fonts and styles that detract from usability. (12 mentions)
Users find the missing advanced reporting features limits the efficiency and personalization of Routespring for their business needs. (11 mentions)

5 Pros or Advantages of Routespring

1. Ease of Use
Users find Routespring extremely easy to use, benefiting from intuitive navigation and responsive support for daily tasks.
See 74 mentions

See Related User Reviews

LB

Logan B.

Mid-Market (51-1000 emp.)

5.0/5

"Good product with a good support"

What do you like about Routespring?

Easy to use. Good features. I like the helpfulness of their support team. I had a questions and they quickly answered it for me. I use it everyday.

MJ

Mary J.

Mid-Market (51-1000 emp.)

5.0/5

"Very easy to navigate and use"

What do you like about Routespring?

Very easy to navigate and use Very easy to navigate and use

2. Easy Booking
Users appreciate the easy booking process of Routespring, which streamlines travel arrangements and adheres to company protocols.
See 62 mentions

See Related User Reviews

EF

Ellis F.

Mid-Market (51-1000 emp.)

5.0/5

"Takes the hassle out of booking"

What do you like about Routespring?

Provides a one-stop shop for booking flights, hotels, and ground transportation.

QB

Quincy B.

Mid-Market (51-1000 emp.)

5.0/5

"Your digital travel companion."

What do you like about Routespring?

Tailored travel regulations guarantee bookings conform to company protocols.

3. Customer Support
Users value the 24/7 customer support of Routespring, providing peace of mind during emergencies and ensuring effective assistance.
See 33 mentions

See Related User Reviews

SL

sophia l.

Mid-Market (51-1000 emp.)

5.0/5

"Proactive problem resolution"

What do you like about Routespring?

Gives me peace of mind knowing I have 24/7 support if emergencies arise.

IG

Isabella G.

Mid-Market (51-1000 emp.)

5.0/5

"Love their customer support"

What do you like about Routespring?

I like that 24X7 support is available to help with any problem

4. Convenience
Users value the convenience of Routespring for simplifying international travel and managing expenses effortlessly.
See 27 mentions

See Related User Reviews

MT

Madison T.

Mid-Market (51-1000 emp.)

5.0/5

"Highly recommend for growing businesses"

What do you like about Routespring?

Makes international travel less complicated with currency conversion and translation tools. Confidently book accommodations and navigate reservations,

Arush K.
AK

Arush K.

Small-Business (50 or fewer emp.)

5.0/5

"Helps with Hr managament and Accounting Overheads"

What do you like about Routespring?

The platform provides access to an extensive travel inventory,it allows for us to collect payments simply

5. Efficiency
Users value the efficiency of Routespring, which simplifies bookings and reduces administrative burdens significantly.
See 26 mentions

See Related User Reviews

OE

Ophelia E.

Mid-Market (51-1000 emp.)

5.0/5

"Indispensable tool for travelers of all kinds"

What do you like about Routespring?

Automatically suggests flights and hotels, compares prices across various vendors, and remembers preferred settings.

OT

Olivia T.

Mid-Market (51-1000 emp.)

5.0/5

"Routespring is my startup's travel dept."

What do you like about Routespring?

Centralized bookings, approvals, team expense tracking

5 Cons or Disadvantages of Routespring

1. Limited Options
Users find the limited customization options for Routespring's dashboard hinder efficient access to important travel information.
See 32 mentions

See Related User Reviews

VW

Victoria W.

Mid-Market (51-1000 emp.)

5.0/5

"Finally, travel management made easy"

What do you dislike about Routespring?

Limited options for customizing the dashboard layout make it less efficient for prioritizing frequently used information.

KW

Kellan W.

Mid-Market (51-1000 emp.)

5.0/5

"Travel booking done right"

What do you dislike about Routespring?

Personalized travel recommendations based on user preferences and history are lacking.

2. Integration Issues
Users face integration issues with Routespring, leading to delays and increased reliance on IT support.
See 21 mentions

See Related User Reviews

Rahul K.
RK

Rahul K.

Small-Business (50 or fewer emp.)

5.0/5

"Helps with expense management of our team"

What do you dislike about Routespring?

Integration with accounting software takes time

SR

sophia R.

Mid-Market (51-1000 emp.)

5.0/5

"No More HR Travel Management Headaches"

What do you dislike about Routespring?

Wants integration with HR software so I have to get in touch with the IT team

3. Poor Interface Design
Users find the poor interface design of Routespring clunky and unnecessarily complex, hindering their overall experience.
See 13 mentions

See Related User Reviews

DG

Daniel G.

Mid-Market (51-1000 emp.)

5.0/5

"Facilitates the expansion of our sales team's travel needs."

What do you dislike about Routespring?

Some interface features might appear redundant or overly complex.

JW

Juniper W.

Mid-Market (51-1000 emp.)

5.0/5

"Keeps our remote team connected"

What do you dislike about Routespring?

Some features might feel clunky or unnecessary, creating a more complex interface.

4. Layout Issues
Users find the layout issues of Routespring limiting, noting outdated fonts and styles that detract from usability.
See 12 mentions

See Related User Reviews

VW

Victoria W.

Mid-Market (51-1000 emp.)

5.0/5

"Finally, travel management made easy"

What do you dislike about Routespring?

Limited options for customizing the dashboard layout make it less efficient for prioritizing frequently used information.

MH

Matt H.

Mid-Market (51-1000 emp.)

5.0/5

"Excellent interface and support. Highly recommended."

What do you dislike about Routespring?

Old fashioned fonts and styles. Maye want to upgrade the designs.

5. Missing Features
Users find the missing advanced reporting features limits the efficiency and personalization of Routespring for their business needs.
See 11 mentions

See Related User Reviews

OT

Olivia T.

Mid-Market (51-1000 emp.)

5.0/5

"Routespring is my startup's travel dept."

What do you dislike about Routespring?

Needs advanced reporting features particularly for my function of business

VW

Victoria W.

Mid-Market (51-1000 emp.)

5.0/5

"Finally, travel management made easy"

What do you dislike about Routespring?

Limited options for customizing the dashboard layout make it less efficient for prioritizing frequently used information.

Routespring Reviews (374)

Reviews

Routespring Reviews (374)

4.9
374 reviews
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Rohit K.
RK
Founder and CEO
Consulting
Small-Business (50 or fewer emp.)
More Options
"Refunds for non-refundable flights"
What do you like best about Routespring?

We love how easy it is to use their service by slightly extra and get refunds on even the non-refundable flights. By paying about 9% extra, we get 90% of our ticket value back which is a great option for us, as our consultants are in the field a lot of times, and often their travel needs to be rescheduled. Review collected by and hosted on G2.com.

What do you dislike about Routespring?

I would love to see their help center and knowledge base a bit more detailed so we are able to find answers to our questions asap. their support team is awesome and we can reach out to them anytime, but we would also prefer a DIY kind of resolution via help center. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
More Options
"Routespring Review"
What do you like best about Routespring?

Routespring allows me to easily book itineraries for multiple people at once, rather than having to book each one separately. Review collected by and hosted on G2.com.

What do you dislike about Routespring?

There are no major disadvantages. The only restriction when booking for multiple employees is that you can reserve either a flight or a hotel, but not a full itinerary. Review collected by and hosted on G2.com.

Vinit G.
VG
Founder
Small-Business (50 or fewer emp.)
More Options
"Easy expense management for team travels"
What do you like best about Routespring?

The options to collate expenses so there's no need to issue individual reimbursements Review collected by and hosted on G2.com.

What do you dislike about Routespring?

Suitability for a small team like ours was doubtful in the start Review collected by and hosted on G2.com.

PB
Program Consultant
Enterprise (> 1000 emp.)
More Options
"Good for quick approvals"
What do you like best about Routespring?

I do not have to go through my line manager anymore to get approvals for my work travels Review collected by and hosted on G2.com.

What do you dislike about Routespring?

It was not straightforward to understand the interface Review collected by and hosted on G2.com.

Arush K.
AK
Founding Engineer
Small-Business (50 or fewer emp.)
More Options
"Helps with Hr managament and Accounting Overheads"
What do you like best about Routespring?

The platform provides access to an extensive travel inventory,it allows for us to collect payments simply Review collected by and hosted on G2.com.

What do you dislike about Routespring?

limitations in flight options compared to airline websites, not a lot of websites listed Review collected by and hosted on G2.com.

CA
Chief of staff
Mid-Market (51-1000 emp.)
More Options
"Competitive prices in the compare list"
What do you like best about Routespring?

The search page shows a list of options to compare the prices Review collected by and hosted on G2.com.

What do you dislike about Routespring?

Integrations are not straightforward and require support from the team Review collected by and hosted on G2.com.

Rahul K.
RK
Founder
Small-Business (50 or fewer emp.)
More Options
"Helps with expense management of our team"
What do you like best about Routespring?

It helps with collating business travel receipts in one platform Review collected by and hosted on G2.com.

What do you dislike about Routespring?

Integration with accounting software takes time Review collected by and hosted on G2.com.

DC
Operations Associate
Mid-Market (51-1000 emp.)
More Options
"Very simple to use"
What do you like best about Routespring?

I like that there is no specific training required because the interface is easy Review collected by and hosted on G2.com.

What do you dislike about Routespring?

I don't like that certain integrations are not present Review collected by and hosted on G2.com.

DH
Employee Relations Specialist
Mid-Market (51-1000 emp.)
More Options
"Smooth and hassle-free booking process"
What do you like best about Routespring?

Flight and hotel options are well-curated and competitive. Review collected by and hosted on G2.com.

What do you dislike about Routespring?

It would be great if unused ticket credits were easier to apply. Review collected by and hosted on G2.com.

RG
Financial Planning Associate
Mid-Market (51-1000 emp.)
More Options
"Reliable and cost-effective"
What do you like best about Routespring?

Routespring's reporting features provide valuable travel insights. Review collected by and hosted on G2.com.

What do you dislike about Routespring?

It took some time to train our team on the platform. Review collected by and hosted on G2.com.

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